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POLICE CALL WAS INTERCEPTED AND CANCELLED PROMPTLY. FRONT POINT ALARM COMPANY
HAS PROVEN TO BE AN OUTSTANDING RELIABLE ALARM COMPANY. THEY ARE FAST, EFFICIENT,
AND TOTALLY POLITE, UNLIKE ANOTHER LARGE COMPANY WE USED TO HAVE. THEIR PROFESSIONALISM
HAS EXCEEDED OUR EXPECTATIONS. WE LOOK FORWARD TO MANY YEAR OF SERVICE WITH THEM!!!
When we returned home, both our wall alarm-control pads were beeping loudly and it was clear the system was out of order, but
Followup customer service is also very very good. When you need tech support, they are available within a minute or two on the phone.
The phone app is great. It allows arming/disarming, geofencing with a smart phone (basically arms/disarms when the phone leaves/approaches the house), and you can track all the sensor activity even when the system isn't armed.
You will note my system cost was about 1000; my house is mostly on the first floor so I added quite a few glass break sensors. It is also an old house so I went a bit overboard on smoke detection. Note that a competitor in the area quoted me over 2500 for the same type of system, so
I placed a phone call to
I provided some basic info in terms of number of windows, doors, basic house layout. He then
presented me with some recommendations and provided me several options to choose from regarding the
sensors. Honestly, I was very impressed with the level of professionalism and depth of knowledge the
Within a couple of days I received a small box in the mail. It included a base unit that you plug in the wall, and all
the sensors. For our house there were about 7 which included door sensors and a couple of motions sensors.
It took me all of about 10 minutes to install the sensors which were done by peel and stick. System comes preprogrammed so it automatically recognizes the sensors. Batteries in the sensors last several years (I forget if it's 3 or 5 years). System is totally wireless and communicates via cellular signal. You can control the system with your smart phone and even allow a friend or family member access so they can do the same if for example they are watching your house for you while you are away.
System is easily expandable. For example I later added a flood sensor which is a small device placed on my utility room floor to sense for water. They also have a cold sensor to sense if the temperature drops too much, which I am considering since it would be good to know if your furnace goes out while you are away in the winter.
There are alot of features about this system I like including that it emails you if something happens like a local power failure, or if the alarm is tripped. All in all this was a great experience and I am really happy with this product.
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