Sample Reviews

D

Rating
Every Wednesday evening I have the same routine- go to the rear of my condo and wheel around the brown canister and place it in the correct direction at the end of the sidewalk adjacent to my front door. Every Thursday morning the big white truck comes around, the guy wheels the canister to the rear of the dump truck, and has the truck empty my canister. The truck
Sugar Hill Trash Removal Provider Name Locked
it and the guy wheels it back to its original location and they move on to my neighbors. This exceptionally
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process has happened every single week since April without failure until this week 8/21/2014.
I was working in my front office with clear view of the neighborhood, including the trash cans lined up near my neighbors. I heard the familiar loud noises in my quiet neighborhood and happened to look out just in time to see the truck back in to pick up various trash cans from my neighbors. Then I watched them drive off. I called
Sugar Hill Trash Removal Provider Name Locked
Service and spoke with an exceptionally nice lady that said I wasn't the first call from my neighborhood and she would radio the truck and have them come back. While working in my home office I heard the truck come back for a second trip and back into the circular drive that sits in front of my condo. I saw a guy come from the truck, open my neighbor's canister to find it empty (as I watched them empty it the first time) and then walked back to the truck and drove away. Irritated at this point I then called back and told the very nice female that answered the phone what I had seen. She then proceeded to ask me if I was absolutely sure it was actually full. I told her I was positive and she placed me on hold. I walked outside and opened to canister to make sure I hadn't somehow missed something and I saw a full can. When she came back she asked the same question again and I told her I had the lid open looking at it. I was then asked if I was sure someone hadn't put their trash in my can. With it being in clear view of where I was working, I was positive. She said they would send them back out yet again.
At this point I had to drive to work for a meeting. While in the meeting I received a call/voicemail stating that the driver had been out a third time and my trash can was empty!! Irritated, I called and told her that if he had seen it empty then it wasn't my trash can he was looking at. That is when the alleged owner came on the line and asked me where I was placing the canister. I told her that it was in the exact same spot it had been in for months and it had been collected every single time. She then told me if it had been in the proper location then the driver would have picked it up. I told her it was in the same place in front of my condo as every other can that had been collected, including my next door neighbor. She continued to tell me that the driver had been on the route for 20 years and if my trash had been collected previously then he must have been driving where he shouldn't have been driving. Instead of finding a solution and expressing empathy for my frustration she was busy telling me how it must have been either my fault or the driver's since he must have been driving where he should have been for months. I was so frustrated by the end of the call that I ended the call properly (I didn't hang up on her) and just decided that I wouldn't get anywhere. If I had been properly explained as to why the truck didn't come to me but did my neighbors then I would totally get it, but there was absolutely no attempt at working toward an understanding or solution. This goes beyond just "
Sugar Hill Trash Removal Provider Name Locked
your trash ten-to-fifteen feet to the left," because as a customer I want to know why I've been picked up for months and without warning the driver just wouldn't pick up as usual until I ask them to come back for a fourth trip.
I don't feel the customer service was present at this level nor did I ask to escalate it to the alleged owner. I find there was no solution being offered by the company except to roll my canister 10-15 feet to my neighbor's condo and hope we all get our service collected. This is very unacceptable in my book as Customer Service 101 will tell you that you never push the problem onto the customer to figure out! You always come up with a solution!!! I will be searching for another service and will go with another company before renewing. This just isn't what I've come to expect from
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Service and I'm highly disappointed in the lack of customer focus.
- Justin K.
A

Rating
From the start, I was impressed. The sales agent made an appointment, explained the pricing procedure, and told me that the movers would give me a no-obligation estimate once they arrived The crew called me a half hour before as specified to let me know they were on the way.
Sugar Hill Trash Removal Provider Name Locked
and
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, the movers, were very professional and courteous. They took the time to ensure that the items being removed did not hit the walls or light fixtures in my home. The company honored the $50 Angie's list coupon too, bringing the original cost of $243 down to $193. I would recommend this company to others and will use their services again.
- Ann R.
F

Rating
I have never seen a garbage removal service go through trash, refuse to take trash, leave trash in the garbage can as this guy's company does. I have also talked with neighbors and they have complaints about him as well. If he decides he doesn't want to take your trash he doesn't. What the heck does he think he gets paid for. I would definitely not recommend this garbage company to anyone and intend to leave a note for the new buyers of our home not to use this service.
- Bernice H.
F

Rating
I emailed them and requested to speak with a supervisor but they just had another receptionist answer me. I asked to speak with the owner also and that was not honored. They lie and they don't honor the terms of thier contract, yet they won't let you out of the contract. I would never ever hire them for any reason. There is no trust with a company that won't even let you speak with a supervisor when you are getting nowhere with the people that answer the phone.
- elaine T.
F

Rating
Had the service since
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2010, now after 4 years of service, I am left a lousy message on my door August 20th 2014, that the trash pickup on August 19th 2014 was the last, and that trash cans will be picked up August 22 2014(the message was dated
Sugar Hill Trash Removal Provider Name Locked
24 2014)
This is so Unsat!
- Donald S.
A

Rating
The
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crew of two hauled all the heavy items from the downstairs to their truck. This included mattress and box springs as well as a freezer. They hauled all the items in bags and were able to take off a door to help with the work. He put it back on when he was done. The biggest thing was that they got all of the stuff from the attic. I was very impressed by this. There was two and 1/2 loads of stuff from the house. They were very quick and efficient.
- Ann M.
F

Rating
When Tiger decided to discontinue service, their only attempt to notify customers was to put a flyer on the cans. There was no email, no letter, no phone call, and no message on the Tiger website. Nobody in this neighborhood ever saw a flyer -- until a sales representative from a different company showed us one today! It was dated 7/21/2014. The invoice I received on 7/1/2014 said nothing about discontinuing service. It had a note, "Please be aware that due to increased operational costs, your next invoice may include a rate increase." When I paid the bill on 7/22, Tiger had no hesitation about taking payment for the period 8/01 through 10/31, even though they knew that they were not going to earn all of it. The first I knew about Tiger discontinuing service was when a neighbor called -- she had seen the collectors picking up the company's containers and asked them what they were doing. When I called the Tiger business office, a polite young man told me: "we're no longer providing service to your area. If you have credit on your account, we will send out refunds, but I do not know when that will be." I find it absolutely appaling that there was only one feeble attempt in a month to contact customers. It is equally distressing that Tiger appears not to have a clear idea as to when -- or even whether-- its former customers will get refunds. In summary, I now consider
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to be a trash company that treats its customers like garbage.
- Jennifer B.
A

Rating
Love the home pick up service - so much easier than finding the time to get the trash and
Sugar Hill Trash Removal Provider Name Locked
to the dump on a busy Saturday! They don't get to the house to early so if I forget to put it out Friday night I can still get it out to the
Sugar Hill Trash Removal Provider Name Locked
in time. Guys are nice, friendly and the price is not much higher than buying stickers and bringing the trash to the dump myself.
- Marie S.
F

Rating
Used this company for about 17 months. Moved to a new location, was told that they do not have the resources to move my
Sugar Hill Trash Removal Provider Name Locked
so I had to do it myself. Three weeks in a row at my new location the driver only took half of my trash. Each week I called in and as told that it would be resolved by sending the driver back out and that they had no idea why this would happen. Asked to talk to a supervisor and was told that they only pick up two cans, which is news to me as I have a large family and have always been able to put all my cans out. I was then told that the company could not afford to pick up my trash as they were a small establishment. The supervisor was argumentative and had no accountability for the mistake they made. I was then told to find another provider. Save yourself the trouble, DO NOT USE THIS BUSINESS!!
- Lea D.
C

Rating
We used this company for the entire 15 years that I have lived in this location and each billing cycle the charges increased due to fuel adjustments. I know there is inflation and fuel adjustment; however, I would also expect that if the price of fuel drops my cost would drop but this does not happen.
When I cancelled service effective August 13, I was told that I would be charged through the end of August. That is not acceptable. I will not pay for services that I will not receive.
To top all of this off after 15 years of using your service they say I will be billed $70 dollars to pick up their two containers. I do not care if they are picked up are not. This is totally unacceptable. To the best of my memory, I was charged a delivery fee to get them. I will not pay to have them picked up.

Republic also would not cancel based on my phone call. I had to send a written request. When I ordered services, you did not ask for written confirmation.
I will update as soon as I know what I am billed.
I switched to another company that is charging $90 less per quarter than Republic. They are also less strict and will pick up trash that is not in a container (bags, lawn trimmings, limbs, etc.)
The overall rating of "C" is mostly due to the price. Also, we never knew if trash would be picked up early or later in the day.
The service rep was pleasant and professional.

- Terri C.
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All Trash Removal in Sugar Hill, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-Got-Junk?

1457 Carroll Dr NW
Atlanta, GA
8 employees. no subs. cost determined by job. no travel charges. additional dba - junk genie....

1-800-GOT-JUNK?

2687 McCollum Pkwy, Ste. 119
Kennesaw, GA
1-800-got-junk? is a full-service junk removal company. we haul everything away from wherever...

1-800-GOT-JUNK?

2226 Lawson Way
Atlanta, GA
1-800-got-junk? is a full-service junk removal company. we haul everything away from wherever...

1-800-GOT-JUNK?

140 B - Robinson Drive
Fayetteville, GA
1-800-got-junk? is a full-service junk removal company. we haul everything away from wherever...

1-800-GOT-JUNK?

1457 Carroll Drive NW
Atlanta, GA
1-800-got-junk? is a full-service junk removal company. we haul everything away from wherever...

A - DUMPSTER INC

3930
Austell, GA
Dumpster service,grading,building and remodeling.

A Step Ahead Physical Therapy

930 Woodstock Rd
Roswell, GA

AA Handyman

330 North Crosslane Rd.
Monroe, GA
20 years experience. we provide a superior service at a lower cost. portfolios and referals...

ABLE HAULERS

Covington, GA
Owner-operated. no subs. cost is determined by the job. no travel charges. no service fees....

Abra Cadabra Junk Be Gone

510 Madison St.
Orange, NJ
Abra cadabra junk be gone is a full service junk & rubbish removal company.

Access Waste Solutions, LLC.

4191 JVL INDUSTRIAL PARK
Marietta, GA
If you mention angie's list you receive 10% of your first roll off.

Advantage Clean Water Restoration

54 Broad Street Northwest
Atlanta, GA
You may place order anytime from 24 hours of 7days a week with us.

Affordable Junk Removal

1000 Whitlock ave
Marietta, GA
We provide same day junk removal for residential and commercial clients. we are properly...

Atlanta garage door repair

3106 peachtree dr
Atlanta, ga
Georgia's local garage door experts - servicing all of metro atlanta atlanta garage door...

Best junk & trash removal

604 trinity church rd
Canton,

BGI Waste Services

1953 Saxon Valley Circle NE
Atlanta, GA
Bgi waste services rents 10, 12, 15, 20, and 30 yard roll off dumpsters in the metro atlanta...

BLUE RIDGE MOUNTAIN PROPERTY PERSERVATION SERVICES

2854 ASKA RD.
Blue Ridge, GA
My name is robert green owner / opertor of blue ridge mtn. property perservation services we...

Brothers EZ Moving

1101 Channelside Drive
Tampa, FL
We are a family owned & operated moving company striving to be one of tampa's best moving...

CALVIN TRASH SVC L L C

659 LARKIN ST SW
Atlanta, GA
We are licensed and insured with over 40 years of experience. we accept cash, check or credit...

College Hunks Hauling Junk

6689 Peachtree Industrial Blvd H
Norcross, GA
Award wining.

Commercial Disposal

PO BOX 488
Smyrna, GA
Commercial disposal, is a local, family owned and operated waste and recycling company that...

Compact Container Services

8336 Duralee Ln
Douglasville, GA
Ccs has 6 roll off trucks and over 200 containers servicing the atlanta area.

Diamond Shine Cleaning

2664 Laurel Woods Lane
Conyers, GA
Diamond shine cleaning services, inc. is a woman-owned and operated commercial cleaning...

Dumpsters Plus Inc

127 Powers Ferry Road Southeast
Marietta, GA
You call, we haul

Evergreen Junk Cars

2657 Lenox Rd NE
Atlanta, GA
Thanks for visiting evergreen junk cars! we’re your go-to company if you’d like to sell...

Flat Fee Services

Atlanta, GA
Our mission is to provide the best possible products and services for our customers. we...

Georgia Shingle Recyclers

1490 Veterans Memorial Hwy SE
Mableton, GA
We are a local company that provides containers to roofing contractors for roof tear offs, in...

Good Riddance Junk Removal

3344 Hunters Lodge Road
Marietta, GA
Full-service junk & debris removal. family-owned and operated, with educated and helpful...

Green Junk Removal & Recycling

1586 N. Druid Hills Road NE
Atlanta, GA
Residential & commercial junk/trash removal and recycling services.

Haul Away Heroes

606 Saddle Ridge DR
Bethlehem, GA
Haul away heroes is a full service junk removal company owned & operated by off duty...

Heavenly Angels Turnkey Services

PO Box 117
Lilburn, GA
Trusted quality turnkey operations servicing the professional and residential needs of atlanta...

Hullaway, LLC

2675 Carolyn Dr.
Smyrna, GA
We handle residential and commercial debris removal services. we have two full time employees...

InsideOut Recycling

5105 Meadowbrook Cir
Suwanee, GA
Serving gwinnett county georgia and metro atlanta, insideout recycling offers door-to-door...

Jaimes Debris Containers

1711 Pleasant Hill Trl
Lithonia, GA
10,15,20,30 yard dumpsters

Junk Caddy, Inc.

1690 Stone Village Lane
Kennesaw, GA
We're on time, you'll see... or the service is free!* junk caddy, inc. is a junk removal &...

Junk Genius

Atlanta
Marietta, GA
Welcome to junk genius of atlanta. for all your residential and commercial junk removal needs...

Junk King of Atlanta

1847 Canton Hwy
Cumming, GA
Junk king is the #1 rated service in the junk removal industry. we provide eco-friendly junk...

Junk Man LLC

5802 Chalet Way
Hoschton, GA
“junk man” is your quality local service provider that offers a reliable, honest and...

JUNK REMOVAL PLUS

169 FOREST AVE, STE 4
Marietta, GA
The professionals in junk & debris removal! we have a variety of truck & trailer sizes so...

Junkology

600 Redwood Dr.
Woodstock, GA

Metro Atlanta Waste & Junk Removal

Atlanta, GA
Family owned & operated business.

Omechie Enterprises Janitorial Service

1612 March Dr
Gainesville, GA
10 employees. offers low, reasonable pricing. ask for angie's list discount. one call does it...

Payjunction Atlanta

Snellville, GA
Payjunction is a level 1 pci compliant service provider that services thousands of businesses...

Peach State Cleaning Service

287 Deer Forest Rd.
Fayetteville, GA
Quality, detailed, and affordable sets the standard for peach state cleaning service. when...

Peachtree Junk Removal

2779 Clairmont
Atlanta, GA
Your super service winner from 2011 through 2013 is also atlanta's junk removal specialist....

Peeps Containers LLC

PO Box 1309
Stockbridge, GA
Locally owned and operated, peeps containers is your professional source for construction...

Property Masters Inc

200 Cobb Pkwy N Ste 316
Marietta, GA
50-60 employees. no subs. cost is determined by the job. travel charges may apply. no service...

Revolve Junk Removal

Woodstock, ga
We are a local owned company with 9 employees. we accept cash and credit card payments once...

Steel City Home Services Inc.

1572 Highway 85 N.
Fayetteville, GA
We are a premier service company specializing in an array of home and commercial services...

TCB Removal Services

520 W Ponce De Leon Ave #1102
Decatur, GA
Clear outs, trash outs, clean outs, brush outs, sweep outs, haul outs - we remove...

The Hauling Men

4098 W Panola Rd
Ellenwood, GA
Commercial and residential junk hauling, car removal and garbage removal service. family owned...

TRASH TAXI

PO BOX 2764
Cartersville, GA
Trash taxi of georgia is a locally owned and operated trash & recycling company, located in...

Your Junk Guys

1452 white path trail
Canton, GA
Your junk guys offers a custom junk removal service in the north metro atlanta area, including...
Sugar Hill Zip Codes

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