Smyrna Plumbers

in Smyrna, GA

Plumbing Reviews in Smyrna

A

Rating
Our technician arrived on time and was out less than 24-hours after we purchased the coupon ($50 off) from Angie's List. We were not in emergency status, but they were still out to the house almost immediately. He (
) was fast and efficient and gave me a few pointers on addressing the odor issues we were having before he replaced the wax seals.
My only issues were from the office side of things (which is why I gave a C and B in two categories). He was not going to honor my coupon at first since it was not printed. We don't print items that are sent electronically and I wish I would have known this before they arrived. I assume they have a similar philosophy, since they emailed me a copy of the receipt. The honored the coupon after a phone call was made. I also thought the price was high ($50 dollars higher, even with the coupon) than some other companies that provided some quotes. Unfortunately, the quote from
was provided onsite, so I had little options at that point. I wish they could have provided a quote ahead of time with such a routine procedure. Again, this was not an emergency and was done more to address some odors. The seals were 14+ years old and they were in fact hardened when he removed them.
All in all, I would use them again in the future but I would press for some more definitive quotes before arrival. Lesson learned on my part.
- Bryan O.
B

Rating
Company did not bring video inspection equipment so, although the sewer line was cleaned out, it was not video inspected to be sure it was completely clear. We only got part of what we paid for.
- Theresa G.

Smyrna Plumbing Articles

Plumbing reviews in Smyrna

C

Rating
Very nice employees; professional.
I needed some plumbing repair; outdoor faucets, etc. The company had to come a long distance from Ackworth to Smyrna and they did not have the materials/supplies to do the repair. It would take them too long to return to base and get the supplies....my deal was for a certain period of time.
However, the men checked drains in my home and gave me some very good tips on how to avoid issues with clogged drains, etc. It could save me a plumbing service in the future.
I think the price was too high only because the major issue that needed to be fixed was not addressed.
I would look for a plumbing service nearer to my home.
- Penney S.
A

Rating
The company replied to my initial contact quickly and the appointment was set up.
Smyrna Plumbers Provider Name Locked
was wonderful !
1. He contacted me to confirm arrival time.
2. He looked for the most efficient way to do the necessary welding in order to replace the faucet. The job was completed.
3. Before leaving, he checked the water pressure and checked for any unexpected problems.
Great overall experience!
- Penney S.
F

Rating
After I called the morning of June 2 at 8 a.m. to schedule a same day service appointment for a leaky kitchen faucet, I was given a service appt. window of 3-7 p.m. I gave my cell number as a point of contact. I then made arrangements to leave work and wait for the appointment. Around 6 p.m. no one had showed up or called so I called to inquire on an update on the service appt. timeframe. I was then told weren’t going to get to me today. I'd have to reschedule. This is so frustrating as I can't take off another afternoon to wait for a repair, nor did they give me the courtesy of a call to let me know so I could make arrangements elsewhere. And, had I not called, I’d still be waiting. This is the exact opposite of customer service. I won’t be calling them again.
- MARISA P.
A

Rating
Called PlumbPro to fix my guest shower which had been broken for a couple of months and they said a technician could be at my house within the hour. Less than an hour later the technician arrived and completed the job very quickly. He was courteous and friendly.
- Lauren H.
A

Rating
Excellent! I can not imagine a more professional, experienced and nice group of plumbers. They did everything they said they would do in the time they said. I believe they charged me less and did an amazing job. I am very pleased and thankful for their service.
- Sharon G.
A

Rating
They were at my house within 2 hours of my call, and
Smyrna Plumbers Provider Name Locked
the technician was professional, friendly and very helpful, he explained to me exactly what was the problem and how he intended to fix it. He answered all of my questions, I would definitely use them again.
- Lisa M.
F

Rating
We had a 1 pm appointment scheduled with
Smyrna Plumbers Provider Name Locked
. I had rescheduled a business trip so I could be at home for the work. By 1 pm, we had heard from no one. Shortly afterwards, someone called identifying himself as
Smyrna Plumbers Provider Name Locked
and saying he was in Woodstock and would arrive ~1:30. We assumed
Smyrna Plumbers Provider Name Locked
was with him, since he seemed to speak in the plural. 1:30 came and went, but a bit later there was a knock at the door. I answered the door and greeted two men. I introduced myself. Still nothing. I said "Are you
Smyrna Plumbers Provider Name Locked
?" He said no, he was
Smyrna Plumbers Provider Name Locked
. I then turned to the other man and said "Are you
Smyrna Plumbers Provider Name Locked
?" He wasn't. By then my wife had joined, and asked about the appointment with
Smyrna Plumbers Provider Name Locked
, not knowing who these men were or what had happened. She questioned whether we needed to reschedule with
Smyrna Plumbers Provider Name Locked
.
Smyrna Plumbers Provider Name Locked
said no, that
Smyrna Plumbers Provider Name Locked
was his boss, and that he has worked all over the neighborhood, and would begin unloading tarps and equipment for the job.
While this was underway, my wife went upstairs to call
Smyrna Plumbers Provider Name Locked
to try to find out what was going on.
Smyrna Plumbers Provider Name Locked
answered her call, and was tied up with a family situation. My wife expressed her concern about the guys not introducing themselves and whether they were ok to continue the job. When she told
Smyrna Plumbers Provider Name Locked
that I had cancelled a trip so that I could be home for the repair, he assured her that they were ok, that
Smyrna Plumbers Provider Name Locked
was a good technician and we should go ahead and have him do the work. My wife wished him well with the family situation and said we would work this out.
While she was still upstairs,
Smyrna Plumbers Provider Name Locked
's phone rang. He went outside to answer the call. When he walked back inside, he never spoke, never made eye contact with me in the same room, but packed up all his things, walked out the door, loaded up the truck and left. No explanation, not a word of any kind.
I have never seen anything like this in my life. It is very reasonable that we would have a question when two men we don't know show up at the door, do not introduce themselves, and there is no explanation for the absence of the person with whom we have a scheduled appointment. What changed from when my wife's phone conversation with
Smyrna Plumbers Provider Name Locked
ended after he suggested they go ahead and do the work, that they were ok, until they walked out the door without speaking, we will never know. To say it was unprofessional would be an understatement.
I tried to call
Smyrna Plumbers Provider Name Locked
to find out what happened, why they walked out so strangely, but made no progress. He seemed to suggest that my wife was somehow responsible, even though his last contact with her was an assurance that they could do the work and were ok; she was still upstairs when they did their disappearing act. Regardless of what kind of plumbing skills these guys may have, something is very very broken, to say the least. There was no apology, no taking of responsibility, and no offer to reschedule the service or to complete the scheduled work, even with my telling him I had rescheduled my trip and scheduled our entire day around this work.
I have now missed work, rescheduled a trip, and we are left with the same plumbing issues we had when we scheduled the appointment with
Smyrna Plumbers Provider Name Locked
, for which I stayed in town, which we believed he was going to perform as promised. We are very disappointed, and thought at least they would try to make it right when I called
Smyrna Plumbers Provider Name Locked
, but there was nothing.
- Tom J.
A

Rating
Showed up on time. Very friendly. Very professional. Came back and worked with other professionals to identify that the leak was a roof issue.
- Sherri S.
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All Plumbers in Smyrna, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2HIREaHandyman

5230 Ferry Creek Lane
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33 Remodeling & Restoration, LLC

3343 Pucketts Mill Road
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4-Star Construction Services

455 MORELAND AVE NE
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7 Star Creative Home Improvement

305 Bridges Way
Covington, GA

911 MAINTENANCE SERVICE LLC

3957 Kenner Dr SW
Atlanta, GA

911 Maintenance Services LLC

3957 Kenner Dr SW
Atlanta, GA

911 Restoration of Atlanta

2020 Howell Mill Rd NW
Atlanta, GA

A & A Home Rehab Service

49 Road 1 South
Cartersville, Ga

A & G Heating & Air Conditioning Service

2370 Willeo Grill Rd
Marietta, GA

A & S Plumbing

8651 Dallas Acworth Hwy
Dallas, GA

A 1-Stop Home Improvement

7470 Wynfield dr
Cumming, GA

A Better Plumbing Service, Inc.

319 Fayetteville Rd
Decatur, GA

A Frame Home Repair

250 White Oak Way
Fayetteville, GA

A Plus Comfort Heating and Air

6712 Yacht Club Dr
Acworth, GA

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Smyrna Zip Codes

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