Royston Custom Signs

in Royston, GA

Royston Signage Articles

Signage reviews in Royston

F

Rating
Early communication with Clarity went well and they quickly pulled a schematic together for us and provided info for the sign permit application (in this instance I was preparing that to save money for a non-profit feline rescue). The installation of the building mounted sign went well, scheduling was an issue though and I had to push on them to get them to meet some important dates for our opening.
They made a mistake measuring the panels for the tower signage so they were not installed on time. They promised to redo these and have them installed in a few days, prior to our open house event. They did not meet this commitment and it took more than 10 days to get these installed, by then we had opened and were holding events that people were struggling to find without appropriate signage.
I was still giving them an opportunity for more work and asked about a decal sign for our front glass door. The owner told me that he would install it at no charge because of the error made on the tower signs. We were pleased with that resolution and asked if he could get that installed before our open house on 7-19. Today is 9-13 and the decal has still not been installed. The owner knows my cell phone number and does not answer my calls or return my messages. I have called at least 5 times to resolve this matter. The last time we actually talked I was told by the owner that the decal was made and he'd come over and personally install it that night.

- Lisa R.
A

Rating
came out to estimate within 2 days. sent quote and called to walk through plans and numbers.
Provided options on quote for
a) ways to save money.
b) any unexpected cost up like digging out rocks
did work quickly and cleaned up afterwards.

- Lloyd L.
F

Rating
Ordered Window Decal Clear Vinyl H: 36" x W: 36" with Inside Glass which turned out to be defective.
Royston Custom Signs Provider Name Locked
failed to refund or replace.
We ordered Window Decal Clear Vinyl H: 36" x W: 36" with Inside Glass for $181.42. The window decal arrived without any instructions or a number to call or a receipt.In any event, we had the decal installed by a professional due to lack of instructions and paid $75 to install by a professional in this field.
Right upon installation the decal showed blemishes which were obvious even before the decal was placed against the glass.
The blemishes include blemishes, bad haze, clouding, scratches, wrinkles, and blur.
We contacted signage.com and told them about the problem and offered to return it; they refused to have it returned and said to send them a picture. We explained to them exactly what the issues were.
We followed their instructions, and now they are refusing to address the matter honorably, and instead saying they would
want to us pay them another $145 to replace the defective decal.
We pleaded with them but they are steadfastly refusing to honor their obligation and correcting this problem which is clearly a defective product problem.
Awful product and awful customer service. We will never use them again. It seems they have other complaints as well see below:
http://www.ripoffreport.com/reports/specific_search/
Royston Custom Signs Provider Name Locked

http://www.yelp.com/biz/
Royston Custom Signs Provider Name Locked
-dallas-3

- AR E.
A

Rating
I have used
Royston Custom Signs Provider Name Locked
in
Royston Custom Signs Provider Name Locked
for 8 years. During that time I have had 2 different offices in
Royston Custom Signs Provider Name Locked
. Having a small business (especially in
Royston Custom Signs Provider Name Locked
) is not an easy venture. It seems like everybody either has their hand in your pocket or slamming a door in your face. Since Excalibur is also a small business (in the beginning, there was just the owner,
Royston Custom Signs Provider Name Locked
) he has really done an outstanding job in helping me figure out what I needed and then implementing those ideas. He has always gone out of his way to show up on time, have the work done in a timely manner, charge a fair price for his work, and all the while exemplify professionalism and courtesy. And even though he is now more successful, has several employees, and has much bigger companies than mine to service, he is still very responsive to anything I need from him (no matter how small!!).
- roberta L.
A

Rating
Our new sign is top notch quality. They met with me to get a feel of what type of theme that I was going for. Then provided different ideas. They are very artistic and creative. I now have a unique storefront sign that is classy and stands out in a crowd of other signs. Their creative ability provided me the theme that I was looking for and isn't just one of those computer printed signs.
- STEPHEN S.
A

Rating
Very professional and straight to the point. Came too business and sign was being put up looks great. My business neighbors and customers love it!!
- Timothy C.
A

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It went excellent! I gave
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a basic idea of what I wanted and he was able to take it from there. He mocked up a couple different ideas, then let me choose the best one. He has great communication and was able to implement my ideas into the final product.
Royston Custom Signs Provider Name Locked
really went above and beyond to make sure the sign was everything our family wanted to welcome my step-brother home. The sign was a great way to
Royston Custom Signs Provider Name Locked
my step-brother home from basic training and let him know how proud our family is of his accomplishments.
- Jimmy H.

All Custom Signs in Royston, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ATHENS BLUEPRINT & COPY SHOP

269 W DOUGHERTY ST
Athens

Collectors-Outlet

76 Pulaski St

Electrical Specialist Corporation+

5320 Roswell Rd
Atlanta

FASTSIGNS of Athens

2565 ATLANTA HWY
Athens

GRIZ GRAPHICS & SIGNS

3851 GA-53
Hoschton

Ink & Thread Creations

4031 Old Wire Road

Isom Electric

3300 N. Main Street., Ste D, PMB 325

JC Address Signs

3351 South Norwood Ave

JUST SIGN MAINTENANCE

506 HAMLET DR
Loganville

Specialty Painting

220 Maple Forge Dr
Athens

TRAVIS SIGNS & COMMERCIAL ARTS

285 BOWERS ST
Royston

Viking Development Group,LLC

4625 Trilogy Park Trail
Hoschton

Watson Design

3151 Autumn Woods Drive
Loganville

WIND DANCER GRAPHICS

3730 Claude Brewer Rd
Loganville

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