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"The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't." They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
will not be a long-term provider methinks.

-Elizabeth S.

"My experience was extractable. They are the only company I can use. I didn’t have much choice. It’s difficult to get an appointment. The one thing I"
’t like is they’re local reps. When she goes through the 1-800 numbers for service, the local reps won’t assist you. They are carrying their name but she has issues. She represents
but she can’t help me. They came when they said they were going to.

-Susan S.

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Local Articles in Roswell

As the digital age improves, there are more options when it comes to choosing a TV service. Cable and satellite offer homeowners the choice of service, channels and the chance to build a plan according to their preference and budget. (Photo courtesy of Angie’s List member Jeremy I.)

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Angie's Answers

Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
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Thanks for writing! - Kyle K

Cable Tv Service reviews in Roswell


I called yesterday to inquire about this increase, even though I had been told I would have the same promotional rate for 12 months. I was connected to the "Loyalty Department" and spoke to a representative who was not very polite and helpful. She kept interrupting me when I asked why the monthly rate had increased again. She said I am still getting the promotional rate, but that the basic rates had increased. She was not very willing to explain and I am wondering if the increase in rates is a deceptive way to gradually eliminate the promotional rate I thought I had! I was especially disappointed in the way the representative kept interrupting me and when I told her I might have to cancel my account with
Roswell Cable Tv Providers Provider Name Locked
, she quickly said, "We can cancel it right now if you want!".
After being a long-term customer, I did not feel she was very willing to keep me as a customer or help me understand the billing changes. I do not want to deal with a company that makes frequent billing changes and is not polite and helpful to long-term customers.
- Jeanne W.

We live 100 mi from the nearest WalMart...so our TV is limited. We can use DirectTV or Dish. I chose Dish because we moved it here with us 3 years ago from
Roswell Cable Tv Providers Provider Name Locked
(12 years there). We signed up because they had Fox News on the line up. Dish has chosen to take Fox off their lineup! We know it is Dish who is dragging their heals. I have given them another ultimatum that I will disconnect 2 weeks from 1/12/15 if they do not get Fox put back on and do not raise my rates! Dish service is better than Direct out here. We have enjoyed their service, but not lately. They did give me some credit for this "inconvenience" but that doesn't help.
- Gena R.

They charged me to install the cable box and modem myself! they told me on the phone that I could save money by doing it myself and lead me to beleive that meant free. when I called them on it they said that it was an activation charge . I was never told about . It just gets worse from there. Short story ... I cancelled and got Century Link . Better if not great experience.
- Blaney E.

Roswell Cable Tv Providers Provider Name Locked
contacted me with an upgrade on my existing service, bundling up phone, cable and internet. They scheduled for the previous Sunday, but canceled on Saturday indicating that the service offered could not be done on a Sunday. We rescheduled for January 15, 2015 between 5-6pm. They were clear that they could come ahed of time, and that the appointment would be canceled if nobody took their call. They also indicated that they needed about 90 min of work. By 8:30 pm, nobody had appeared to do the work, and multiple calls to the office were answered by saying that they could not tell me when the technician would come. At 8:35pm, I canceled the order.

Roswell Cable Tv Providers Provider Name Locked
recently changed hands and is a backward in billing
an eco-bill is the only billing available and checks are promptly discarded.
Apparently the bill sent me is for show
Roswell Cable Tv Providers Provider Name Locked
decided to charge me for checks
Roswell Cable Tv Providers Provider Name Locked
received and
were valid.
The is a 9.50 administrative fee for trying to pay the bill.
What ever happened to integrity!
Be sure you understand the services
Roswell Cable Tv Providers Provider Name Locked
is charging or there will l be a problem
you will be clipped for bank services and administrative services.


BEWARE of the "award winning products and service"
Roswell Cable Tv Providers Provider Name Locked
-Phone "claim" they provide. I am COMPLETELY disgusted with paying for a service that I'm totally unhappy with. Cable's lack of concern, and to EVEN TRY to make me a satisfied customer, just makes me even more upset. I have had to have their service techs, more than once in two years time, come to address various issues. First was the cable "pixilation" issues they claimed wasn't happening as "they had no other calls about it, so, they can't fix it". The very NEXT day, it stopped. Amazing. A couple of months later, the Internet kept "throttling" down(documented speed tests) to almost nothing, as my service would FREEZE, and re-booting would remove you and NOT allow you to get back on the homepage. Their service tech came out and "claimed" it was due to "someone in my neighborhood's WiFi router" was back-feeding into the cable service, causing everybody's internet service to slow to a crawl, or freeze. AGAIN, the very next day, all is well. Another miracle. I used to have their "Signature" cable(150 channels) and the "free" DVR that suddenly was NOT FREE, and jacked up my monthly bill. I returned the cable box as I did not want to HAVE to pay for the use(and never used it) of the DVR for a "fee". Then, two months ago they raised my cable rate, if ever so slightly, claiming it was from "unavoidable fees they must pay to the network providers, in order to bring their programs on cable". So I dropped back to the "basic"(85 channels) cable service, in order to save $10 per month. That was better, but very short lived. Two months later, my "contract" expired by 2015, and my rate jumped from $76.51 up to $94.51. I had to call "customer service", twice, because I was hung up on by automated machine first time after being put on "hold", I finally got through to a "customer service specialist" and asked for help in lowering bill back to a reasonable amount. The reply I got was, "I'm sorry, but there is nothing I can help you with". But, they DID THANK ME for being a "loyal"
Roswell Cable Tv Providers Provider Name Locked
! customer. They couldn't, actually, WOULDN'T, help a "loyal" customer. Thanks for the INSULT. Believe me when I say that I'm just NOT feeling the "Loyalty" at all. I will be cutting the cable TV cord very soon. Since ALL cable companies don't mind shafting their customers, I'm looking into alternative offerings that are just now being made public. Sling TV is soon to be offering an a la
Roswell Cable Tv Providers Provider Name Locked
service(streamed through the internet) this year that offers most of the channels I do watch for $20 per month. Pay as you go(like Netflix) and cancel at any time, no contracts. They plan on having add-on packages($5 per add-on) for sports, and kids TV programing, and others, details forthcoming. I may
Roswell Cable Tv Providers Provider Name Locked
a channel, or two, but, so far, this looks like a
Roswell Cable Tv Providers Provider Name Locked
compared to cable.
- Douglas K.

we've had brighthouse cable and internet for several years and the cable service was fine. We don't get premium channels, but the DVR worked well and we were satisfied with that part of the service. Phone is fine too. When we had service problems, Brighthouse was able to address them remotely or with one service visit. Internet is an entirely different story.
We moved to a new address two years ago, less than a mile from our old address, and our internet service from Brighthouse has always been spotty and unreliable here. In the last year, it has really deteriorated and finally got to the point where it was down more often than not. We bought a better router, but the connection continued to drop in and out repeatedly. In the last four weeks alone, we've had to schedule SIX service calls to our house to fix the internet problems. Each time, the technician would say it was fixed, and the service would work for a day or an hour and then fail again. Each time, they would send a new technician who knew nothing about what the prior technician did or tried. Brighthouse reran a cable through our yard. A couple of their techs said we needed a new line run under the house, but later ones disagreed. When scheduling the sixth visit, we were assured that the supervisor who came for the fifth visit (three days earlier) would be back. NO ONE showed up in the scheduled timeframe 8-10 am. When we called about that, they agreed to send the supervisor between 12 and 2. So after missing most of a day of work to wait on Brighthouse again, the guy who showed up was another new guy who knew nothing more than "your internet isn't working." He blamed the router that 5 other techs saw no problem with and left with nothing fixed. We still have no idea what the underlying problem is. A few hours later, service was up again, sporadically. We're not too hard to please generally, but we've given up on Brighthouse and will be canceling. I haven't heard great things about U-Verse from AT&T, but it's got to be better than what we've gotten from Brighthouse. They don't seem to know how to fix the problem or care enough to send someone who can figure it out.

I was paying $73 a month for home phone and internet. They then raised the price to $76 this month and when I called they said I should've been paying $93 after my promotion. The phone service is fine, but half of the time, the internet doesn't even work right. They tried to get me to sign up for UVerse TV too but they got rid of Fox News so I'd have to pay $137 a month to include that station with the other channels. They are going to be send a technician out to today look at my internet problems. They said if it was my fault, they'd have to charge me, but if it was their fault, there wouldn't be any charge, so we'll see how it goes.
- Jim M.

All Cable Tv Providers in Roswell, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1080 Connect Communications LLC

306 Lexington Vlg
Peachtree City

AK Security Solutions

29720 Quinkert St

ALVI Satellites

5675 Jimmy Carter Blvd Ste 119


2535 butner road

Andy On Call

3544 Old Milton Pkwy



Atlanta tv installacion

1930 hemingway ln

Audio Advice, Inc.

11409 Carolina Place Pkwy

AV Excellence

6075 Parkway N Dr

AV Home Theaters

Mars Hill Rd Area (call for appointments)

AV Solutions Inc

975 Patriot Trail


660 Hembree Pkwy Ste 120

Cable Dawgz Contracting

P O Box 1212
Flowery Branch


1920 Brannan Road

Charter Communications

1174 N Main St

Charter Communications Atlanta

56 Marietta Street Northwest

Charter Communications Marietta

2852 Delk Rd SE

Charter Communications Milton

560 Kings County Ct

CI Design Atlanta

2030 Buford Hwy

Clean Fix, INC

673 Effie dr

Clear Wimax Internet Service

845 Thornton Rd
Lithia Springs

Comcast Acworth

4899 S Main St

Comcast Alpharetta

31 Roswell St

Comcast Atlanta

250-290 Memorial Dr SE

Comcast Atlanta

270 Washington St SW

Comcast Atlanta

27-51 Capitol Square SW

Comcast Cartersville

119 W Church St

Comcast Conyers

905 Commercial St NE

Comcast Cumming

115 W Courthouse Square

Comcast Decatur

118-150 E Ponce De Leon Ave

Comcast Douglasville

6615 Church St

Comcast Kennesaw

2893 N Main St NW

Comcast Lawrenceville

100-198 W Crogan St

Comcast Lithonia

7173 Covington Hwy

Comcast Marietta

3 Whitlock Ave SW

Comcast Norcross

35 Peachtree St NW


953 Main St
Stone Mountain

Comcast Stone Mountain

1707 Lewis Way Stone Mountain, GA
Stone Mountain

Comcast Stone Mountain

1707 Lewis Way Stone Mountain, GA
Stone Mountain


516 pond lillies rd

Customer 1st Communications

5555 Oakbrook Parkway, Suite 175

Direct Satellite TV

470 Satellite Blvd NE Ste Q

Dish Network Atlanta

214 Capitol Pl SW

Dish Network Decatur

2574 Candler Rd

Dish Network Marietta

29 W Park Sq NE

Dream home entertainment

705 Wind Song Trce

DSL Atlanta



9539 Highway 92

Experts in Electronics Installations L.L.C

738 Durham Xing

Finely Fixed LLC

1882 Dorsey Road

Galla Media LLC

1200 MAIN ST


1053 lombardy way

Holston Home Theater

913 Melissa belle ct

Home & Offie Technology LLC.

3895 Cascade Rd. S.W.

House-2-Home Technologies

4040 OakStone Drive




8410 HIGHWAY 85

Kirk The TV Guy LLC

693 Goza Road

Landry Luxury Electronics

1531 Shetland Pony Court

Majestic Designs LLC

10905 English Rd

Media Calm

4144 Flintlock Rd NW


125 Seville Chase

Meer Electric

405 Tidwell Drive

Netmate Solutions Inc.

1455 General Arts Rd

Pantherrilla Productions Inc

2095 wildcat cliffs way

Paolo's Remodeling and Repairs

2518 Stanford Dr

Poss Electric

606 Butler Ct.


Forest Park

Satellite Entertainment-DIRECTV Atlanta GA Ret

4371 Coopers Creek Drive

Shade Tree Audio Video

1270 Caroline St



Speedy Electric

PO Box 1953

Sphere Home Technologies, Inc.

1608 13th Avenue South

TCI Minisat, LLC

368 W Pike St, Suite 105

TDS Security Solutions, Inc.

28 Leslie Path #42



Telly Wall Install

410 Georgia Hills Dr.

Tritek Logistics

6430 El Caudillo Court

True Vision South, LLC.

6591 Anson Ct
Stone Mountain

Unique Entertainment Atlanta LLC

1538 Deerwood Dr

William David Design Group

2065 Woodside Park Drive



Wynn Technology Solutions

1707 Chadwick View Ct

Shop Local Cable Tv Service Services in Roswell, GA

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