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F
"They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out" on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.

-Belinda K.

F
"I was put on-hold this morning for 20 minutes. Then, the service rep told me I had to talk to someone else. So, I was put on hold for another 25 minutes. Now," I have been forced to call CenturyLink again because my issue couldn't be resolved by the rep on the on-line chat. I was on-hold again for 20 minutes before I could even through. Again, that person had to transfer me to "the appropriate service person." After 5 minutes, my call was sudenly disconnected from CenturyLinks end. So, I had to call a third time. Now, i have been waiting for 15 minutes to get through to someone again. I have been forced to waste an hour and a half of my time waiting for customer service reps at a COMMUNICATIONS COMPANY. Delta Airlines has a service where the customer can leave their number and Delta will call that customer back when their number comes up in the queue. CenturyLink has the nerve to have a recurring taped message that says, "Your call is very important to us. Thank you for your patience. A representative will be with you shortly." What a bunch of horseshit that is!!! Companies who value their customers don't make them wait for more than 5 minutes, TOPS. I WOULD NEVER, EVER, EVER USE CENTURYLINK AGAIN. I WOULD NEVER, EVER, EVER RECOMMEND CENTURYLINK TO ANYONE, NOT EVEN MY WORST ENEMY. THE WORST CUSTOMER SERVICE I HAVE EVER, EVER EXPERIENCED!!!!!!!!!!!!!!!!!!!!!

-Nancy P.

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Internet Provider reviews in Richmond Hill

C

Rating
Phone service is fine. I am very happy with that. Their internet service is really erratic. It has slow, poor and bad connections.
- William B.
D

Rating
The repair person updated the modem "codes" and "checked" all the lines. He then claimed there was nothing more he could do and he hoped it helped. It didn't. So we are expected to pay an outrageous $110 for cable and wifi that works on and off. TWC talks a good game, but does nothing to actually fix the problem. According to the repair person, as people in the area continue to sign up for their service, it is only going to get worse for everyone. However, the price continues to rise for their service.
- Heather S.
C

Rating
It is terrible and they're expensive. I don't like them at all but I don't want to go to a dish so I'm stuck.
For the money, the TV goes out frequently. I know that's a complaint the dish people have when there's a storm the TV goes out, well, I've lost television quite frequently. I have HD. I don't know if the HD if it buffers or what it is but it always pixels so you can't see the screen. I think I should be getting a deduction. If my TV is off for several hours of the day, that should come off the bill. I have to say though, when you do finally get their tech support people they are good. They're extremely patient. It takes a long time sometimes to get to their tech people and it's a little inconvenient since I have my phone with them I have to call on my cell phone, I can't call on my landline because if they have me unplug stuff I
Richmond Hill Internet Service Providers Provider Name Locked
them and I have to start all over again. That happened to me a couple of times before I figured it out. But when you do get tech support they are very patient, they take their time and I've been very happy with the help I've gotten.
When they say they're coming, sometimes they are late but they come.
- Patricia P.
C

Rating
The only reason I am sticking with Direct
Richmond Hill Internet Service Providers Provider Name Locked
is because it has area sports programming I like. But I am so frustrated with them I am getting ready to dump them. They say they are going to do stuff and then they don't deliver. I told them to cancel me as of the 28th. Their retention department called me so I told them what all has been going on, which kind of blew them away. Then somebody else called me again and I am talking to a guy and he is kind of blown away by what I am saying and then all of a sudden there is a woman on there saying she is with the retention department. I asked what happened to the guy and she said she did not know so I think the idiots are running the asylum. I am kind of interested to see what happens now that AT&T owns them. Cable is cheaper. Their quality is decent when the weather is good. They never sent anybody out, but they will send stuff to me. They don't keep you on the phone for two hours like cable does.
- Peter N.
B

Rating
I call them and they just come out; we never take anything to them. They are working out just fine. We have had them for years. I like the cable and the internet service is pretty fast. I always believe there is room for improvement. The quality is just fine; we have not had any problems. If we need anything it has been pretty punctual.
- Angela L.
F

Rating
I have had to call them every month and argue the bills. They pulled a bait and switch and would not allow me to go back to my original plan even though they said I could. All I would like is to get out of the contract and they will not allow this unless I pay $10 a month for the life of the contract.
- DIANE & JOHN P.
N

Rating
we go only make by appointment. because they are always busy to assist customer on the phone and online. they are online store and also have a lot of customer buying their products from local retail. but first must make by appointment,
- Min Yan K.
F

Rating
I do not remember the date of service, but I felt compelled to write a review because of how bad the service was. In fact, I ended up filing a complaint with the BB&B and the FCC.
I ordered service and was advised that my speed would be 7 mbps. When the guy came out, he told me only a speed of 3 was possible in my area. I called to complain and they told me that in fact, a speed of 1 mbps was available, and that if I wanted to increase my speed to 3, I had to pay more. After calling and emailing them countless times re: this issue, with absolutely no response whatsoever, I filed these reports. Not only that, but they charged me for coming out when they told me via phone that there would be no charge. After filing these complaints, they reversed this charge, but my speed continues to be way below a 7. I will NEVER again use
Richmond Hill Internet Service Providers Provider Name Locked
and will never recommend them for residential service.
- Terry J.

Internet Service Providers in Richmond Hill, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alexander Technical Resources

1263 Glenwood Ave. SE
Atlanta

Amazon Business Services

41325 clear water way

AT&T U-verse

141 SW Wilshire Blvd

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

CMB Network Support

9139 Boulevard 26

Comcast

4099 Georgia 21
Savannah

Comcast

Savannah

Comcast

Savannah

Comcast Savannah

145 Park of Commerce Drive
Savannah

Comcast Savannah

1-99 W River St
Savannah

Comcast Savannah

123 E Broughton St
Savannah

Comcast Savannah

1-99 N Fahm St
Savannah

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville

Dish Network Savannah

1301 Bull Street
Savannah

ForbenMedia

7401 Summerhill Road
Boston

Greencastle Web Design

676 Shannon Drive N

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

Matthew Rubin Marketing Services

26 Atlantic Ave
Tybee Island

Modern Web Studios

1067 N Main St

Padgett's Home Theater

13100 Hwy 144
Richmond Hill

Performance Media Placement

23172 Plaza Pointe

SOUTHEAST TECHNICAL ASSOC

P.O. Box 136
Pooler

Southern Alarm Inc

11258 Ford Ave
Richmond Hill

Superior Mall

173 Greenbriar Court
Savannah

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

The Technology Group

5501 Waters Avenue
Savannah

Tim's Computer Repair (TCR)

1503 Kings Way
Savannah

Time Warner Cable Savannah

1-99 N Fahm St
Savannah

Tweaks By Geeks

200 E Montgomery Crossroads
Savannah

VIP Cleaning Services

102 Lisa St
Rincon

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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