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F
"I received a flyer in the mail touting service for $29/mo. Of course I knew that it would be more than this, but I thought I could save money and pay less than" I was currently paying with AT&T for cable TV and internet service. When I called Charter to get pricing, the Rep told me they would provide me with what I had for less. Not true. In fact, when the installation guy came he insisted that I call and confirm that I would be getting 4 DVR receivers for this price (as quoted) because his instructions were to charge me when he got to my house (I kind of felt sorry for the guy). Bottom line, I was told during the initial conversation that I would receive: -All equipment (DVR's) for 4 TV's that could record 2 channels at a time on each TV -All Channels except premium channels (HBO, Showtime, Cinemax, etc.) -Free HD on all TV's -60MG Internet Service (which was not true, much slower than that - Could NOT watch Netflix much due to slow buffering) -Phone/Fax included to make bundle cheaper -Inside wire maintenance included -Fiber optic wiring -Contract Buy-Out from current Carrier up to $500. Told takes up to 2 weeks. After 2 billing cycles still wasn't done. All for less than what I was paying. When in actuality, I was charged $29.99 for installation, $39.99 for internet start-up fee, and $20.97/mo ($6.99/ per month for each DVR) AND I only get BASIC TV. No Discovery, History, Nickelodeon, Disney, Lifetime, etc. Again, Bottom line...I'm paying more and getting less. At least that's what they think. I told them to come get their equipment. I don't watch that much TV anyway.

-charlott L.

F
"On my first complaint I was sent some e mails and told to trouble shoot myself. This did not work. My second complaint involved a technician but I had to wait several" days. This was only after extensive time with customer services and the tech department of which I heard all manner of excuse as to why this is not working. Including the suggestion that I log on to the
Hot Spot which my modem is apparently creating. They do not have permission to create a hot spot from my home. We are over a month into this and no result. I am searching for other options. Might have to go back to ATT whatever at least they are reliable. We have a daughter in bed for six weeks after major surgery and really cannot allow as stated such long outages. In addition this has cost us money and a lot of frustration. I was in tears on the phone at one point.... anyway we are moving on.

-adrian W.

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Local Articles in Powder Springs

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Cable Tv reviews in Powder Springs

F

Rating
They did nothing and I knew they were notorious for sending information about people to the collection agencies. I paid for the month of
Powder Springs Cable Companies Provider Name Locked
2015, but I did not pay for June. It was close to the amount that they owed me (actually less than the amount owed me). I have a very high (excellent) credit score, and I told them that I would contact my attorney if I was reported to a collection agency. After checking all of 2014, it is obvious that they were not correct in their billing, and they made it so complicated to follow the billing information that I guess many people just accept it. None of my friends pay the same amount, and I was paying much more than most of them and had the least service. Most of my friends said that you just have to call
Powder Springs Cable Companies Provider Name Locked
and give them H*** and they will reduce your bill. However, it usually goes right back up. Most of the people I talked with said they call every couple of months if needed. They also shared that MEN usually do better!!


- Clyda F.
C

Rating
They don't know what they're talking about. Most of the time, their loads could get things fixed. They are always crowded at the store if you try to go in. I would give them a C or a D. If there was a valid change that I could make then I would do it but there's really not. we've checked into it. I will stay with them because I have to. All the time the cable go out and then they'll say it must be me and you do everything they say and it still doesn't work and then you call them again and they tell you that they'll just do one thing there and then they do something and it fixes it. They're really the only game in town that is at all affordable. We got the best deal possible comparing everybody in the area. They're the cheapest people around. You get what you pay for in this area. I'll use them until there is a reasonable alternative. They fix whatever it is, it's just you have to keep getting to them and it's frustrating.
- johanna K.
F

Rating
I have contacted
Powder Springs Cable Companies Provider Name Locked
8 times (6 phone calls and 2 emails) and 8 times they said they were so sorry. Our
Powder Springs Cable Companies Provider Name Locked
line was supposed to be buried on June 8 and whoever I was speaking with said they would call the people they contract with and get our line buried. With every phone call or email, I was promised a response within 24 or 24-48 hours and not once did I receive a reply. The last time I called on
Powder Springs Cable Companies Provider Name Locked
20, I waited on hold for 50 minutes to talk to a supervisor but she was not helpful at all and said I would just have to wait.
My neighbor got
Powder Springs Cable Companies Provider Name Locked
after us and his line is buried. Wouldn't it make financial sense to bury ours at the same time? It is difficult to mow and it looks ugly. I was never put on hold when first ordering the service.
- Janice T.
A

Rating
Local
Powder Springs Cable Companies Provider Name Locked
Service Technician:
Powder Springs Cable Companies Provider Name Locked
was superb,detailed,thorough,helpful & very patient.
Because I had issues regarding the length of time for myself to get installed, the Branch Field Manager/Supervisor:
Powder Springs Cable Companies Provider Name Locked
Curnick, arrived at my apartment to help/assist & walk me thru the whole process too !
Above & Beyond what I ever would have expected after relocating here from NYC.

- Mark A.
D

Rating
We had
Powder Springs Cable Companies Provider Name Locked
for television and internet. Then the rate was hiked and the plans had been changed. I also called AT&T, Charter, Dish, and DirectTV. We stuck with
Powder Springs Cable Companies Provider Name Locked
. What was so aggravating was no
Powder Springs Cable Companies Provider Name Locked
Rep could provide the breakdown of individual costs within the Double Play plan.
But in the end
Powder Springs Cable Companies Provider Name Locked
has the fastest internet and it is affordably priced. The other service providers have slower speeds and even higher prices. Another thing that burns my toast is that it cost me $60 for this plan. $10 for shipping a self install kit and $50 for them to flip the switch for the so-called upgrade.
Read your bill each month! I have been overcharged for services on each of the last 3 bills. Even for all these hassles this monopoly provides our service. We are stuck.
- Matthew V.
A

Rating
Powder Springs Cable Companies Provider Name Locked
helped us hook up our router and phone and other wireless devices. He did not leave until he had answered all my questions and I was comfortable that all was working properly. Thanks,
Powder Springs Cable Companies Provider Name Locked
.
- kathleen S.
A

Rating
Once the tech desk answered late evening call, person was knowledgeable and pleasant. Solutions were found to problem after numerous Qs&As. Service is part of monthly internet service so there was no additional cost for this help. Internet, cable and electric service all offered by municipal company
Powder Springs Cable Companies Provider Name Locked
, i.e.,
Powder Springs Cable Companies Provider Name Locked
Light and Cable Company, to town residents.
- Sandra C.
B

Rating
I have the premium package. They are not that bad, it just seems expensive. You can get in contact with them fairly easily and they will help out and fix the stuff.
- anthony B.

Cable Companies in Powder Springs, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1080 Connect Communications LLC

330 Brentwood Dr
Newnan

Aegis Alarm & Integration

2146 Roswell Road
Marietta

AK Security Solutions

29720 Quinkert St

ALVI Satellites

5675 Jimmy Carter Blvd Ste 119
Norcross

amtelcomm

2535 butner road

AT&T

Atlanta

AT&T U-verse

141 SW Wilshire Blvd

Atlanta tv installacion

1930 hemingway ln
Roswell

Audio Advice, Inc.

11409 Carolina Place Pkwy

AV Excellence

6020 Parkway N Dr
Cumming

AV Home Theaters

Mars Hill Rd Area (call for appointments)
Acworth

AV Solutions Inc

975 Patriot Trail
Cumming

Cable Dawgz Contracting

P O Box 1212
Flowery Branch

Charter Communications

1920 Brannan Rd
Stockbridge

Charter Communications

1174 N Main St
Mableton

Charter Communications Atlanta

56 Marietta Street Northwest
Atlanta

Charter Communications Marietta

2852 Delk Rd SE
Marietta

Charter Communications Milton

560 Kings County Ct
Alpharetta

CI Design Atlanta

2030 Buford Hwy
Buford

Clean Fix, INC

673 Effie dr
Lawrenceville

Clear Wimax Internet Service

845 Thornton Rd
Lithia Springs

COMCAST

Duluth

Comcast Acworth

4899 S Main St
Acworth

Comcast Alpharetta

31 Roswell St
Alpharetta

Comcast Atlanta

250-290 Memorial Dr SE
Atlanta

Comcast Atlanta

270 Washington St SW
Atlanta

Comcast Atlanta

27-51 Capitol Square SW
Atlanta

Comcast Cable XFINITY

50 Peach Street
Atlanta

Comcast Cartersville

119 W Church St
Cartersville

Comcast Conyers

905 Commercial St NE
Conyers

Comcast Cumming

115 W Courthouse Square
Cumming

Comcast Decatur

118-150 E Ponce De Leon Ave
Decatur

Comcast Douglasville

6615 Church St
Douglasville

Comcast Kennesaw

2893 N Main St NW
Kennesaw

Comcast Lawrenceville

100-198 W Crogan St
Lawrenceville

Comcast Lithonia

7173 Covington Hwy
Lithonia

Comcast Marietta

3 Whitlock Ave SW
Marietta

Comcast Norcross

35 Peachtree St NW
Norcross

Comcast STONE MOUNTAIN

953 Main St
Stone Mountain

Comcast Stone Mountain

1707 Lewis Way Stone Mountain, GA
Stone Mountain

Comcast Stone Mountain

1707 Lewis Way Stone Mountain, GA
Stone Mountain

compusal

516 pond lillies rd
Lawrenceville

Customer 1st Communications

5555 Oakbrook Parkway, Suite 175

Direct Satellite TV

470 Satellite Blvd NE Ste Q
Suwanee

Dish Network Atlanta

214 Capitol Pl SW
Atlanta

Dish Network Decatur

2574 Candler Rd
Decatur

Dish Network Marietta

29 W Park Sq NE
Marietta

Dream home entertainment

705 Wind Song Trce
Woodstock

DSL Atlanta

Atlanta

EliteTechs

9539 Highway 92
Woodstock

Epic sound & video

110 Burkshire Ct
Jonesboro

Experts in Electronics Installations L.L.C

738 Durham Xing
Stonemountain

Finely Fixed LLC

1882 Dorsey Road
Marietta

Galla Media LLC

1200 MAIN ST
Atlanta

Holston Home Theater

913 Melissa belle ct
Ellenwood

Home & Offie Technology LLC.

3895 Cascade Rd. S.W.
Atlanta

House-2-Home Technologies

4040 OakStone Drive
Douglasville

Irish Electric Inc

2278 WALKER DR
Lawrenceville

JAZZY WINDOW TINTING

8410 HIGHWAY 85
Riverdale

Kirk The TV Guy LLC

693 Goza Road
Fayetteville

Landry Luxury Electronics

1531 Shetland Pony Court
Suwanee

Mailbox iT

4400 Brownsville Rd.
Powder Springs

Majestic Designs LLC

10905 English Rd
Hampton

Media Calm

4144 Flintlock Rd NW
Atlanta

MEDIA NEXUS INC

125 Seville Chase
Atlanta

Meer Electric

405 Tidwell Drive
Alpharetta

Netmate Solutions Inc.

1455 General Arts Rd

Paolo's Remodeling and Repairs

2518 Stanford Dr
Ellenwood

Poss Electric

606 Butler Ct.
Woodstock

REMICK ELECTRIC INC

854 BIRCH ST
Forest Park

Satellite Entertainment-DIRECTV Atlanta GA Ret

4371 Coopers Creek Drive
Smyrna

Shade Tree Audio Video

1270 Caroline St
Atlanta

SOUND AND VISION

419 GREENLEAF DR
Norcross

Sphere Home Technologies, Inc.

1608 13th Avenue South

TCI Minisat, LLC

368 W Pike St, Suite 105
Lawrenceville

TDS Security Solutions, Inc.

28 Leslie Path #42
Hiram

TELECOM BUSINESS SERVICES

6961 PEACHTREE INDUSTRIAL BLVD
Norcross

Telly Wall Install

410 Georgia Hills Dr.
Lawrenceville

Tri-B's Intergrated Home Systems

3667 Humphries Hill Rd.
Austell

Tritek Logistics

6430 El Caudillo Court
Atlanta

True Vision South, LLC.

6591 Anson Ct
Stone Mountain

Unique Entertainment Atlanta LLC

1538 Deerwood Dr
Decatur

William David Design Group

2065 Woodside Park Dr
Woodstock

Williams AV & Security

6690 Buckingham Ct
Norcross

Wynn Technology Solutions

1707 Chadwick View Ct
Lawrenceville

Shop Local Cable Tv Services in Powder Springs, GA

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