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Perry Hardscaping Articles
“architectural” colored patio done by another contractor in 2001. Within 6 months, a hairline crack running its
entire width developed which I filled, but over the next 13 years the patio settled/raised up on either side of the crack. People were tripping. I knew I had to hire someone with great reviews, a craftsman, and a person who understands the earth, its movement and contours. So I was willing to wait for
in-between. It took 3 men 4 days and 2 jackhammers to get rid of it, and I must say
what can only be called extremely trying circumstances, and hot August heat. He took extra care in assuring stability,
grade, height and run-off issues were addressed, used pavers of my choice, which blended well with my walkways, and worked hands-on while overseeing every detail. My new patio will last a lifetime and was well worth the wait. Highly recommend.
Schedule wise, they were actually early in starting the job and finished pretty much when they said they would.
The installation went without a hitch and the guys cleaned up every time they left for the day.
We expected to get a series of pathways around the house and out to a Garden Shed. What we got was a beautifully and thoughtfully put together piece of landscaping. The final product is fantastic and we are very happy with the results.
If you’re looking for patios, pathways or pavers go to these guys. We plan to use them again on next year’s project. They are great!
"In response of your request email for the driveway repair our company has a minimum repair of $1,200 to start without any paver material.i do not know if your repair will be large enough for that minimum. At the moment we are taking any additional wash & seal due to being so behind because of the last two months of rain. Please let us know if you like us to schedule someone to see the repair areas"
I seems very dismissive. My driveway is incredibly long, so I'm sure the repair would have exceeded $1200, but I'm not feeling great about this companies interest in my business. It's ironic since the last review response states that they do not treat small repairs any differently.
No one would be transparent about costs so that we could figure out a way to get an enormous driveway done at a reasonable price. Only
Problems with quality control included: 1. Some minor surface damage to the base of the stucco where it met newly installed walkway was not repaired without my reminding the PM more than once that I expected the team to make the repair. Once the PM agreed, he applied patching material, which took only about 15 minutes of time. 2. After the installers supposedly had finished their work, I identified two stones that were chipped and needed replacing. The team should have examined them and replaced the stones without my having to make the request.
Serious breakdowns of project communication occurred, exemplified by the following: 1. During my initial phone conversation with the PM I had made a special request, which he agreed to comply with. It was to adequately protect the front door, which was adjacent to the concrete walkway that was to be removed. I explained that the front door was new and I wanted to have very sturdy protection that would guard against chipped stone or concrete from coming in contact with the door, and that ordinary paper would not be sufficient protection. The PM agreed with this request and said he’d make sure my request would be carried out. Yet, shortly after the team arrived, I observed them beginning to cover the door with a roll of paper that painters use to
The project duration (excluding sealing of stones) did not meet expectations. Originally the time estimated was two to three days and may be as long as a week. The actual duration was two weeks. The sealing of the stones was quoted (by the PM) as requiring two days—day 1 to apply sand, day 2 to apply sealer. Actual duration was 3 days—day 1 for the worker (sub-contractor) to start to apply sand and inform me that he didn’t feel good about applying sealer to stone that was as dirty as he felt it to be, in his “professional judgment.” He stopped his work and phoned to advise his boss of his recommendation to clean it before applying the sealer. Then the worker went home. He returned the next day (day 2) to clean the walkway, and the following day (day 3) to apply sealer. The PM was not present during the sealing. My communication during the sealing process was directly with the sub-contracting firm. I believe that the PM should have been more involved during the sealing phase of the project than he was.
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