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This part of Don's answer follows my thoughts exactly:
"You want to deal with a professional person that is selling you a bath that was not working as a cashier a few months ago."
Do you go to the gracery store and ask for someone to cook your steak? Of course not. So why would you go to a building supply store and ask for someone to remodel your bathroom? Rarely will you see a legitimate contractor take jobs from a retailer. Why? Because they don't pay much. Speed is the most important thing to them, along with getting it done cheap so they can maximize profit. About 10 years ago I worked on a few contracted structures (sheds, garages, etc.) from Home Depot. They contracted to another company who then contracted people to build them. At that time they paid a flat $250 for a contractor to pick up the supplies, build the structure on site, paint it, and use their own tools. By the time the cost of a helper, fuel, tools, etc. was factored in there was nothing left for the contractor. Anyway, the point I'm making is that the guy who will eventually show up to do the work will be so far down the line that everyone else has already taken the profits (Home Depot, ReBath, possibly someone else, and finally the guy working) that he probably isn't going to care what kind of job he does for you, quality or not. He likely won't have much experience due to a high turnover rate and any experience he does have will probably be limited to his teachings at that job. He probably can't answer any building code questions or identify other hazards once things are taken apart and he certainly won't do anything he doesn't have to while it is apart.
Another problem I've heard of repeatedly is that if (when) there is a problem there is always someone else you need to speak to. You might have to talk to 4 or 5 different people before you can even get to someone that can address the problem. Now multiply that due to having (at least) two separate companies involoved. "You need to call ReBath." "No, you need to call Home Depot."
You hire a general contractor for a reason. We learn, understand, and keep up on building codes. We are the one point of contact for all questions and issues on a project. There is no manager in some other store, state, etc. to call. You contract a GC and deal directly with that GC, or a site supervisor in some cases. There isn't a huge chain of command to get through to reach the main decision maker for the business. In a bathroom remodel you need someone who can do the plumbing, repair and/or move any electrical, install tile/flooring, drywall and paint, trim carpentry, and someone to coordinate all of that. Sometimes you can find a qualified contractor to do all of those things and sometimes he will sub-contract out certain components (especially due to licensing laws) but you will always have that one definitive person to go to for any questions or issues. A salesman in a store doesn't visit your home throughout the project to check on the status. Even if he did, he likely wouldn't now what he is looking at. The same goes for a retail manager.
Hire someone who specializes in taking care of your home. Hire based on reputation & knowledge/experience. You are right that not every customer can be happy so an occassional bad review can be found on just about any business. Read the reviews, not the grades (they are always biased). Look to see if the contractor attempted to rectify the problem, not ignore it. Lastly, unless you want cheap, sloppy work and a whole heap of other troubles, don't hire based on a low price.
Our companie's policy is to prime the area with any bonding primer. This will seal the hairspray in and not let it affect the next coat of paint. It would also be a good idea to lightly sand the area first.
Our recommendation for primer would be Zinsser's BIN Spray (red can) and can be bought at most paint stores or home improvement stores. Other than that, any thing that specifically says "bonding" for a primer should be adequate enough.
Todd's Home Services
Beyond those basic rights under the law, your expectations of a contractor during, on and after the completion of a job should be explicitly outlined in the estimate and contract. Although it can be a pain in the butt, ALWAYS read the estimate and/or contract before sign it! I cannot stress this enough - frequently the cause of someone's negative experiences with a contractor can be traced back to too few details in the contract.
We've covered contracts, and what you should expect to see in them, here: http://www.angieslist.com/contractor/signing-a-contract.htm
Remodeling reviews in Milledgeville
phone messages to try to get a quote on new kitchen cabinets. I emailed them real specific
measurements with sizes, door styles and material wanted. I got one email saying they are working
on request and that was a week ago ,,, no followup since although left messages.
Their salesmen has not responded to all these requests, so they
must not want mine my business.
don't bother waiting , I would go to another company ,,,,
I was contacted by the Lowe's of Tuesday and Wednesday.
Tuesday (7/7) they were supposed to be here at 7, got here at 7:30 (2 people). Ripped out old tub in main bathroom and asked me if Lowe's sent the overflow drains and main drain parts. I told the they weren't in the house but I saw bags of parts out in the tubs that were in the garage. Told me they weren't included with the tubs and then left to go buy them. I found the parts in the tubs in the parts bags after they left. They were gone for 2 hours and then worked most of the day. About 3pm they were called by 'the boss' who apparently said they didn't do the plumbing right. So they told me they would be back at 7 on Wednesday with 4 guys.
Wednesday (7/8) they got here at 7:40, with two guys. They started taking the master bathroom apart. The third guy (
Thursday (7/9) at 8:30 am I got a call that they would not be here until 12:00. They (2) showed up at 1:30. My work shift is over at 12:45pm and can be home by 1pm so I wasted ANOTHER vacation day. They worked on it until 6 pm or so, checked the
connections, re-glued the surround and put in bracing to hold it in place and worked on the molding around the tubs, etc.
Friday (7/10) at 4pm I sent
Monday (7/13) he never showed and didn't call. My wife (who had the day off) called him and left a message and got no response. She called Honey
things, but didn't finish all the work, like putting in the remaining molding and making some minor adjustments. He said they would be done at final walk-through.
Later that week I contacted Honey
Tuesday 7/21 he showed up as promised, but didn't fix the floor. I sent him a message and he said he would get some lumber and stop by some morning and fix it. We had our 'final walkthrough' today, 7/30/15. No one from
Our selections included some more expensive fixtures which inflated the costs of the contract. The demolition, hot water heater replacement and the majority of the work went as planned. Unfortunately, the cabinets were delayed due to equipment problems but once they arrived, they were very well built. With the cabinet delay all the other trades who required the cabinets in place to continue were pushed out and we lost our place with a number of the subcontractors creating an overall delay.
The completed work is wonderful and is how we imagined the finished project would be. We are extremely pleased. The budget seemed a little high at the onset but we had heard such wonderful things about
We will use
was 10'x15' and we went a head with this work too.
The balcony door was replaced by
He always let me know who would be coming the next day and what time they'd arrive.
We will use
Bathroom And Kitchen Remodeling Contractors in Milledgeville, GA
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