Marietta Internet Services

in Marietta, GA

Internet Service Reviews in Marietta

B

Rating
After being charged exuberant fees for internet and cable I called
to negotiate a new plan for my service and they were able to give a one year promotional discount to keep me as a customer. It was well worth the hassle and the operator was really great because I could understand her clearly if you know what I mean.
- William H.
B

Rating


We have had repeated problems with billing. They give us a rate, and then the next bill comes and it is completely wrong (and MUCH higher). We have been dealing with this for about 5 monthly bill cycles now. They even gave us a free box for the trouble. Then started billing us $20 for it each month! They couldn't ever get the billing free, so we finally just returned it to stop having to deal with it. They charged us a return fee. Seriously. We are switching to AT&T U-Verse. Hopefully they can do things right.
- Heidi Y.

Marietta Internet Service Articles

Internet Service reviews in Marietta

A

Rating
Addressed an issue I had with my virus program and helped me clean-up the hard drive.
Marietta Internet Service Providers Provider Name Locked
was professional and knowledgable. very good experience.
- david T.
F

Rating
The worst experience I have ever had. I signed a contract with
Marietta Internet Service Providers Provider Name Locked
Crow, the owner of Compound Web, on January 5, 2010 and paid a $300.00 deposit since he said he had been burned by customers in the past. I understood completely and obliged. I gave him a price score of C because $600 was reasonable considering the work I was asking for. In that contract, it stated he would have my site done by January 20, 2010. However, I didn't approve a site layout until February. I gave him a quality score of C because even though he didn't finish what he started, I was impressed by what he had done so far and that made up a little bit for him being behind on the completion date. Once my site was up on a test server, it was still missing half of the work. My flash elements and the background were missing. However, he said he would have the rest completed within two weeks and asked if I could go ahead and pay the remaining balance of $300 because he had rent due. Boy was that a mistake. Once I paid that final balance on February 9, 2010,
Marietta Internet Service Providers Provider Name Locked
Crow didn't touch my site ever again. Everytime I e-mailed him or called him, he gave me one excuse after another for why my site wasn't finished. He was out of town, his grandmother died, and he was hospitalized from a car accident. With every excuse came a new deadline for when he would have the site finished, but it never was. I decided to terminate his services and asked for a refund of $300 and told him he could keep the other half since he did do some of the work, but that I also wanted my files since I paid for them.
Marietta Internet Service Providers Provider Name Locked
Crow told me he would only give me access to the files if I agreed to $175 refund. Being desperate to get this experience over with, I agreed. He did give me access to the files, but I still have not received my refund of $175 that he agreed to in April. Like before, each time I called or e-mailed him, it's another excuse. First, he has to go over his accounts and will have a refund for me by the end of the week. Next, he can't have it to me until June 15 because he had a heart attack and hasn't been working. After still not receiving my refund, his next excuse was he's going out of town to meet with a client to get a deposit and he'll have it to me by Friday. That last excuse was two weeks ago and I still have not received my refund. I can't even get him to answer the phone now. Hiring
Marietta Internet Service Providers Provider Name Locked
Crow was the worst decision I ever made and I know I am not the only one. I have met several of his clients who have all said that he has done the same thing to them. This looks to be a pattern of his and I would suggest not even contacting him. When you first speak with him, he's very nice, sounds professional, and seems very knowledgeable about web design, but don't fall for it. I still have my contract, e-mails, and text messages to support the story I just told. I would say it'd be worth paying a big web design company hundreds or even thousands of dollars instead of hiring
Marietta Internet Service Providers Provider Name Locked
Crow if it meant getting your website done in a timely and professional manner.
- Tonya W.
F

Rating
They promised me close to $200 in cash back rewards, when I submitted it; it came back as invalid. I can't get anyone to help me, they just keep transferring me to another department. I have talked to over six people. My internet and phone work fine, but having to spend over two hours on the phone and not getting my problem resolved makes dealing with them a horrible experience.
- SARAH M.
D

Rating
This is an experience worse than a root canal. First, I'm a Quality Engineer by profession, so I may be more critical. That said, here's what happened: The issue is the Motorola DVR HD cable boxes. They never worked right. The box gets a signal from the RC but can take up to 10 seconds to respond. They call this a delayed response. It is SO annoying. Sometimes it fails to record. Sometimes it stutters when playing something it recorded. I have gone through about 8 boxes and it happens to all of them. I have two boxes and they both do the same thing. I have tried to talk with
Marietta Internet Service Providers Provider Name Locked
Management, but I can only get to customer service. I offered to work with
Marietta Internet Service Providers Provider Name Locked
's single source HD DVR supplier, they refuse to.
Marietta Internet Service Providers Provider Name Locked
's supplier will only speak to me through
Marietta Internet Service Providers Provider Name Locked
.
Marietta Internet Service Providers Provider Name Locked
knows they have a problem and can't seem to get the supplier to fix it. My solution? To not pay for the boxes until they get it fixed. They haven't yet. Someone has to pay for their incompetence, just not me.
- GEORGE C.
D

Rating
They are too expensive. Its insane. In comparison you have the cable tv and cable modem, and they don't offer discounts for a bundle of services. The dish network is cheaper in comparison to cable. I cant get direct tv and have
Marietta Internet Service Providers Provider Name Locked
cable. If I wanted something different, I would have to get dsl, but that means I would have to get bell south, and I don't want that.
- JAMES T.
C

Rating
The service has been up and down. We don't get constant service. Generally I have been unhappy with it. I just think it is expensive for what you get. I think they are not very responsive. We have issues where our internet service was done, and they said it was a problem on our end when it was a problem on their end.
- BRIAN B.
B

Rating
Despite a few technical glitches over the years (due to confusion over 3 lines I have coming to the house), my dsl service is reliable and fast. Customer service is about average.
- BONNIE K.
F

Rating
We had
Marietta Internet Service Providers Provider Name Locked
several years ago and dropped them for another provider. In September, 2012, a sales rep came by and asked us to give
Marietta Internet Service Providers Provider Name Locked
another try along with nice price incentives. We gave it a shot - big mistake. The installer did not complete the job and did not return the next day when he said he would, the promised pricing was not honored, the items we ordered were not all submitted to the company (the order sheet was a scribbled mess), and calling for help was a frustrating mess.
The sales rep had told me
Marietta Internet Service Providers Provider Name Locked
had troubles in the past and its reputation was poor as a result. He
Marietta Internet Service Providers Provider Name Locked
me to believe the issues were resolved and our experience would be much better. It was, in fact, worse. After two strikes, I will never use
Marietta Internet Service Providers Provider Name Locked
again.
- Stacey W.
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All Internet Service Providers in Marietta, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

5LINX, ENTERPRISE, INC

3488 Kirkwood CT
Decatur, GA

77 Web Solutions

5565 Sapelo Trail
Norcross, GA

A Computer Partner - Mobile Service

215 Lakeland Ct
Roswell, GA

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Acquired Information Private Investigations

1301 Shiloh Rd NW
Kennesaw, GA

Aegis Alarm & Integration

2146 Roswell Road
Marietta, GA

Affordable Mobile Marketing

4637 Crabtree Boulevard
Raleigh, NC

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Always On I T Service

Cedar Creek Dr
Dallas, GA

Amazon Business Services

41325 clear water way
Austin, TX

AnacommSystems LLC

71 Dodd St
Fairburn, GA

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

AT & T BELL SOUTH

Marietta, GA

AT&T

Atlanta, GA

ATLANTA INTERNATIONAL TELEPORT

3530 BOMAR RD
Douglasville, GA

ATLANTA TECHNOLOGY CONSULTANTS

21 CASS STATION DR NW
Cartersville, GA

Awh Yea Graphics

Sandy Springs, GA

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL
Marietta Zip Codes

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