Sample Reviews

A

Rating
Macon Chimney Repair Services Provider Name Locked
, the technician, arrived on time. He was extremely courteous and polite. He explained in detail what I needed done, a chimney liner. He prepared an estimate and included a brochure.
I told him I would like to schedule
Macon Chimney Repair Services Provider Name Locked
to do the liner for my chimney.
- BARBARA R.
A

Rating
It went just fine. The service done was an annual inspection and cleaning I have done as part of my regular fireplace maintenance program. I have a high efficiency, wood burning fireplace insert. I use the fireplace to help heat my home so it is in use on a daily basis from approximately November through March. Due to this heavy use, it is important that the fireplace is operating safely and efficiently. Dr. Flue arrived on schedule at the designated day and speedily went to work. The service person acted in a professional manner. He did a superb job and cleaned up so there was no mess and there was no damage to my unit. He provided me with a verbal and a written report with photos of the inside of my flue.. Since this was a routine yearly maintenance and no other service was required, this was all pretty straightforward. My only reservation is the cost seemed a bit high for just a cleaning and inspection. In the past, I have had another company (which didn't charge as much) do this service, but I was not satisfied with their level of professionalism and the serviceman damaged the baffle blanket on the fireplace. So on balance, I guess the higher cost from Dr. Flue was worth the extra cost. I certainly will employ them to service my fireplace in the future.
- Fred K.
D

Rating
Received an itemized quote from
Macon Chimney Repair Services Provider Name Locked
, the Sales Manager, on 22April2014 to replace the concrete crown of my chimney, and caulk/patch the stucco sides of the chimney. Paid the required 40% deposit in early May to get on their schedule. Was told to expect a 6-week lead time, which would have put the work being done sometime mid-to-late June.
The first crew came out 21July, fully a month late, and performed some repairs. I wasn't really upset about the delay since this wasn't an emergency, and I know we had a lot of rainy weather in June-
Macon Chimney Repair Services Provider Name Locked
that could have delayed outdoor jobs. But after I got up on the roof to look at things, I found the work was far less than what was quoted. Instead of replacing the crown, the crew attempted some minor patching of it. Instead of paintable sand-textured stone-colored caulk being used to fill other cracks as per the quote, plain white caulk was used (appeared to be non-paintable latex to me, but it definitely wasn't colored and stood out in any case). Numerous cracks and flaking were still evident. I emailed
Macon Chimney Repair Services Provider Name Locked
that the work was not as promised, and that I assumed his crew had decided the full scope of his quote wasn't necessary once they saw the chimney. I proposed that the company accept the 40% deposit as payment in full for the partial completion of the quoted effort.

I heard nothing from
Macon Chimney Repair Services Provider Name Locked
, but the president of the company,
Macon Chimney Repair Services Provider Name Locked
, called and said he'd visit my house and look things over. He did when I wasn't home, and called back to say they weren't done.
About a week later on 01Aug,
Macon Chimney Repair Services Provider Name Locked
left me a message that the crew had been out that day and completed the repairs. That evening I climbed back up on the roof and checked. I saw no change in the chimney. So I emailed
Macon Chimney Repair Services Provider Name Locked
repeating that the work wasn't what as quoted, and again proposed they accept the partial payment. I also asked for a written reply to my email because I had just gotten a "past due" notice for the remaining balance.

Macon Chimney Repair Services Provider Name Locked
then called me at home in the evening to tell me they had been experiencing some internal communication issues, something about nobody understanding what
Macon Chimney Repair Services Provider Name Locked
meant on his quote, and that they would be back out again to complete the repairs. The quote seemed very explicit to me.
On 15Aug, someone was out to work on the chimney---for the third time. When I got back out on the roof to look, the crown looked better, but there was now a swath of dried mortar and dust crusted onto the shingles around the base of the chimney. Clearly no effort was made to cover the shingles while the crew applied the wet cement, and I can only guess as to why. I emailed
Macon Chimney Repair Services Provider Name Locked
with my latest observations and expressed my disappointment in all parts of the process which had dragged out since May. Unfortunately, I felt that the chimney was probably as good as it was going to get and consented to pay the balance, since I was also now worried about what would happen if they had to come out a fourth time.

Macon Chimney Repair Services Provider Name Locked
did respond to my messages, but he would never do so in writing (even when specifically asked), which is a red flag to me.
Macon Chimney Repair Services Provider Name Locked
was nearly unresponsive once the deposit was paid.

Macon Chimney Repair Services Provider Name Locked
was a hassle to deal with, and they left me with a stained roof. I would not recommend this company.
- Patrick S.
A

Rating
Used
Macon Chimney Repair Services Provider Name Locked
to repair my mother-in-laws chimney cap and bricks. He responded very quickly with a quote and told us right up front that he was busy with other jobs but that this was not a dangerous or critical situation. He said he'd come and do the work when he was next in the area, which was fine with us. He called us once to let us know that he had not forgotten about the job to reassure us. He called after the job had been completed to communicate with us that he had done the job and that all was well. Appreciated his honesty and follow-thru.
- Timothy D.
A

Rating
When the vent pipe change didn't appear to reduce the backdraft, the 2 (nice and hardworking) young men removed the furnace vent pipe and discovered the blockage back inside the wall. They then worked diligently to remove as much of the material as they could and succeeded in eliminating the backdraft to the water heater.
- Elizabeth B.
A

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He was here on time, seemed thorough. Did not want to charge us since it was an easy check that took a short amount of time. He was very professional. Would definitely recommend him to others.
- Connie C.
A

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My mom was there and noticed he was very professional and clean. He did a thorough job and came on time. he was very professional and left an estimate for an additional job.
- Christine L.
A

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Two gentlemen, very nice asked what was wrong, checked
Macon Chimney Repair Services Provider Name Locked
pipes in and outside needs caulking to stop leak. They said they could do it there and then. Said call in a year to 're-check if there e is no leaking . Great to work with and did not take advantage with price.
- Susan N.
A

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He came on holiday to check the chimney and returned the next week as promised. He satisfied us completely and was prompt and courteous. He fixed the problem.
- Chuck & Jean M.
A

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From my point of view, as a new home owner, my chimney before looked bad and in desperate need of repair. I received a call back for my request for a quote the same day. They are very professional I would recommend them I have had many quotes besides this one and they were very upfront and honest, from what I can tell, on what needed to be done. I was NOT "suggested" to add on more work than what needed to be done like other places were. They did a VERY good job I was very pleased with their work. The completed job looked very nice.
- maria R.
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All Chimney Repair Services in Macon, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Fireplace Technicians

427 Cotton Ave
Macon, GA
Advanced fireplace technicians was founded in the hopes to preserve human life and property....

AFFORDABLE CHIMNEY SWEEP

2789 S XAVIER ST
Denver, CO

Alan Frank Roofing

1726 Waverland Dr
Macon, GA

Bland Roofing Co.

3680 Fairmont Ave
Macon, Ga
Bland roofing has been in business for approximately 30 years. we have a skilled team of...

Complete Roofing Systems Inc

3025 Holly Springs Pkwy
Canton, GA
With over 30 years of experience complete roofing systems is the preferred choice for...

GENESIS CAPITAL MANAGEMENT,INC

P O BOX 13811
Macon, GA
We are a company that believes in customer service and quality. we are professional and treat...

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA
Licensed and insured for all of ga. we offer a lifetime warranty on all of our work, repairs...

Outback Property Maintenance

1514 Rockledge Rd
Rockledge, GA
Owner & operated. 1 employee. no subs. charges by the job or by the hour.

Palmer Construction

2360 Jolly Oak Rd
Okemos, MI
Family run company since 1997. focus on quality installations and value to the customer. ...

PAP Roofing Contractors

2828 US Hwy 41 N
Fort Valley, GA
P.a p. roofing has been serving middle georgia for over 17 years with the longest warranty and...

PAUL DAVIS RESTORATION

4282 Interstate Dr.
Macon, GA
Paul davis restoration gives you peace of mind by providing a 5 year warranty on all repairs.

Re-Bath of Middle Georgia Inc

1016 N Columbia St
Milledgeville, GA
Additional dbas - mike wood builders inc, re-bath of middle georgia. additional email -...

Rogers Construction and Repair

3444 Causey Road
Lizella, GA
4 employees - owner on every job. we have workers compensation and general liability...

Roofing By Joe LLC

115 Little Hungry Rd
Hendersonville, NC
Over 25 years of roofing experience. in business for 8 years. offering a 5% discount to all...

Shuburte.com

180 Wilder Way
Williamson, GA
Angie's list members, thank you for this opportunity. and wanted to let you know, there is no...

The Painting Co

380 W Crossville Rd
Roswell, GA
We are a full service painting company specializing in home improvements for residential...

WILLIAM MIMBS ROOFING

4248 DONNAN RD
Macon, GA
Mimbs roofing is a family owned business with over 30 years exp. with one thing in mind...

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