Keysville Discount Appliances

Keysville, GA

Sample Reviews

D

Rating
Purchase was great. Good selection. Sales people were knowledgeable and helpful.
Delivery was bad.
- The first delivery came without the bases. The delivery people were unprofessional and rude.
- The second delivery they showed up two hours early. We were not there so they got the neighbor to open the door for them and put the dirty boxes on our carpet in the front room. They did not install them, did not call us and left. We had to clean the carpet afterwards.
- We paid another firm to install the bases rather than take the
Keysville Discount Appliances Provider Name Locked
of having these people come back to our house.
I understand Pacific has been purchased by Best Buy. We picked Pacific due to the great reviews on Angies List. I'm hopeful that we are the exception but fear their quality has dropped off as Best Buy shuts them down.
If you have received product from Pacific after
Keysville Discount Appliances Provider Name Locked
2014 please comment to let others know. I would hate to have others go through the pain and suffering we experienced from the delivery personnel (I'm not providing full detail as no one would believe the full story actually happened). On the other hand I wouldn't want my bad experience to hurt Pacific if it was truly the exception and not the
Keysville Discount Appliances Provider Name Locked
.
- Fred C.
A

Rating
I am from out of town and needed a new washing machine for my elderly mother's home in West Palm Beach, decided to give
Keysville Discount Appliances Provider Name Locked
a try due to the good reviews and because they are local. It was a very pleasant and easy transaction, I described what I was looking for, they gave me some options to look at and I got just what I was looking for, in and out in no time at all. I was only in town for two days, Friday and Saturday. The next day they gave me a window of 11am to 2pm for delivery and installation. They arrived at 10:55 am, removed and hauled away the old machine and installed the new one very quickly. They will definitely be my choice when my mom's fridge or
Keysville Discount Appliances Provider Name Locked
breaks.
- Robert R.
F

Rating
Someone from the company left a message at 2 pm that they had been trying to call me all day. They had not. My repair window to wait on someone to show up at my house was 8 am - 12 pm. No one apologized; no one called.
- Terence S.
A

Rating
This review is long overdue. I had purchased a subzero fridge,
Keysville Discount Appliances Provider Name Locked
oven,
Keysville Discount Appliances Provider Name Locked
dishwasher, ventahood for a kitchen renovation and also a summit fridge and frigidaire dishwasher for a kitchenette in october of 2013. I worked with
Keysville Discount Appliances Provider Name Locked
and would highly recommend him. He was attentive and worked with me on pricing. If something was not within my budget, he was very good about offering alternative models/ makes. He knew his products well. And the customer service did not end with just the delivery. When I had parts missing from my
Keysville Discount Appliances Provider Name Locked
dishwasher, he went out of his way to make sure the parts got delivered quickly. Also during installation of my hood,
Keysville Discount Appliances Provider Name Locked
made a special trip out to coordinate the specifics of my ventahood install with my contractor. 8 months later, i had called about a summit dishwasher warranty and he quickly returned my call. i was missing proof of delivery and he faxed it directly to the repair company. I did not have this same level of service with all of my contractors and tradespeople, so when you recognize a superior level of service, you want to share it.
- Sandra K.
A

Rating
Our boiler broke in the middle of winter. We were extremely fortunate that
Keysville Discount Appliances Provider Name Locked
was available to come to our rescue. He was punctual and professional and the work was completed in a timely manner. He was considerate to maintain a clean work environment. The price he quoted was the price we payed. He even serviced our AC units. I was so pleased with his service that I referred him to 2 other families for boiler and AC maintenance. I was even more pleased that they had similar pleasant experiences. Thanks
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.
- Erica D.
A

Rating
my central ac broke down on one of the hottest day in the summer I called and he ask me to check my breaker and various of other things after all failed he came out and let me know my compressor had a short to ground meaning I need a new one then I explained to him we lived here for 20 years with no issue then I dicided to upgrade my system since its so old and
Keysville Discount Appliances Provider Name Locked
explained the life spand of hvac system is 15 years thanks
Keysville Discount Appliances Provider Name Locked

- Chontrelle S.
A

Rating
I had a coupon for free shipping and they were very accommodating with scheduling a time for delivery and worked with my schedule. They were helpful in unloading the washer and dryer into my home and were on time for delivery. However, they were unable to install the machines so I had to ask for help from someone else. Other than that, it was a good experience and there is a 90 day warranty after purchasing the units.
- Megan S.
F

Rating
II called today to have a service person come to my home to work on my Whirlpool washer. I had purchased an extended warranty when I purchased the washer/dryer front loader combo in Feb 2009. The washer/dryer was very expensive and I purchased a 5 year extended warranty of which I have used once. When I called today, I was told that the extended warranty expired in Feb 2014 (5 years). I did not realize this and I asked why I had not been given notice of this. I would have ABSOLUTLY extended another warranty on these two appliances as these appliances are very expensive and service calls are not inexpensive. Over the years, I have ALWAYS received notice(s) of warranty programs that are going to expire and given an option to renew or not. I was told my
Keysville Discount Appliances Provider Name Locked
at
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that because they do not extend they do not feel they need to notify the customer of the expiration of the extended warranty. My response to his comment/policy is that if in fact
Keysville Discount Appliances Provider Name Locked
does not extend and has no intention of extend the warranty, they owe it to the customer to make it perfectly clear of their policy and that it is entirely up to the customer to
Keysville Discount Appliances Provider Name Locked
their calendar and
Keysville Discount Appliances Provider Name Locked
other options. Mr.
Keysville Discount Appliances Provider Name Locked
stated that I am the first person in all of
Keysville Discount Appliances Provider Name Locked
's entire customer base that has ever questioned their customer service policy and that maybe/perhaps this is something that they should look in to. My response is that I don't think I am the only person who this has happened to. Maybe I'm the only person who would not just buckle and say "okay" and go away. I think a company the size of
Keysville Discount Appliances Provider Name Locked
would have a policy in place to protect the customer as well as themselves. I have purchased many appliances over the years. I have also referred
Keysville Discount Appliances Provider Name Locked
many customers. That will not happen again or in the future unless
Keysville Discount Appliances Provider Name Locked
is willing to make me whole from the damage of their policy as well as put into place a policy that discloses the exact extended warranty policy. I think the way then sell the extended warranty policy is a bait and switch. All they want is the money up front and once they have it, they don't care. This is not an acceptable way to do business, especially from a company as large as
Keysville Discount Appliances Provider Name Locked
.

- Kip S.
F

Rating
For my kitchen remodel, I ordered three Electrolux appliances from this vendor. I chose them strictly on price and I'm kicking myself for letting that be the deciding factor. From the reviews, I knew I was taking a risk; but this provider was $800 dollars cheaper than its nearest competitor. What went wrong:
The original
Keysville Discount Appliances Provider Name Locked
was delivered so damaged it looked like it had be dropped from a huge height. When I called to report the damage, the first thing customer service asked was if I would be willing to accept the damaged merchandise for a $500 discount. The
Keysville Discount Appliances Provider Name Locked
was dropped on its "head" so perhaps customer service thought I had also been dropped on my head. I explained the damage was more than just a ding and that the entire back end was bashed in and I wanted an undamaged appliance. Customer Service had the
Keysville Discount Appliances Provider Name Locked
to tell me that I was responsible for getting the 500 pound
Keysville Discount Appliances Provider Name Locked
back in the box for pick-up. Seriously? Several calls and a manager later, I was told that I only had to make sure the box was there.
The logistics company sent to swap out the damaged merchandise with a new one adamantly refused to do so because they said that the
Keysville Discount Appliances Provider Name Locked
wouldn't fit out the door. We had to bring up our assistant super to measure the door and coach the delivery team on how to move the damaged
Keysville Discount Appliances Provider Name Locked
out and the new
Keysville Discount Appliances Provider Name Locked
in. My husband had to burn another vacation day to wait for delivery.
The end result of trusting that this company would deliver undamaged merchandise is that it put my remodel on hold for two weeks. I definitely spent any money I saved on take-out and restaurant meals for my family, Three meals a day for a family of three adds up pretty quickly. Not to mention the aggravation factor; which has been considerable. I would never recommend this company for any reason.

- Theresa O.
A

Rating
It went beautifully! We will call
Keysville Discount Appliances Provider Name Locked
when/if any of our appliances need to be repaired. He showed up on time; he was informative, polite and patient. I say "patient" because I am sure that I asked him the same questions at least twice -- and maybe three times! The perfect appliance repair person!
- Jonathan H.
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All Discount Appliances in Keysville, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Seasons HVAC

244 Reynolds St
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2-4 employees, 24 hour emergency service. normal business hours service fee of 60$. out of...

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CoreCentric Solutions INC

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Corecentric solutions, inc. has been in business since 1995, employing over 170 associates...

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL
We specialize in providing quality services to our customers. we offer complete water...

Hutto HVAC Appliance & Pools

113 Commercial Blvd
Augusta, GA
Proudly serving the csra since 1973,locally owned & operated providing service, installation,...

Joy of St. Croix

1625 Doug Barnard Pkwy
Keysville, GA
Joy of st. croix has an internal structure unique to art galleries and studios: while...

Plunkett Heating & Air Conditioning Co Inc

3069 Skinner Mill Rd
Augusta, GA
Additional contact name - ruth pipher, mark plunkett. additional phone - (803)...

Prestige Appliance Outlet

2575 Whiskey Rd
Aiken, SC
Additional dba - prestige appliance service. additional e-mails - info@prestigeappliance.net,...

Southeastern Field Services

3066 Damascus Rd
Augusta, GA
Southeastern field services has 15+ employees, accounts receivable/payable department,...

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