Harlem Vacuum Cleaners

Harlem, GA

Sample Reviews

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and I agreed to 6AM start on the morning of the installation, due to the heat in the attic later in the day. He was here a few minutes before 6AM. He went to work immediately on the installation of Hide-A-Hose (H-A-H), with a new central vac unit first. The installation of the central vac was in the attic, along with running pipes for the H-A-H. (if you are not familiar with H-A-H, just put the name in your
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engine for an explanation) He got that installed, including an outlet in the garage quickly. The vac system, including H-A-H worked exactly as expected and we have had zero issues since installation. I would recommend Hide-A-Hose to anyone thinking of installing a new central vac system. We had a central vac in our previous home, but not with H-A-H.
He installed the
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to hold the flat panel TV, then proceeded to run the cable for the TV and the internet via the attic or up under the house. You could not tell where he brought those in, because he hid them in the wall. We got the TV up and running. We encountered issues with Comcast, which could not be resolved, but we knew the TV worked because of using the DVD player, along witht the info provided on the TV when running setup to connect to Comcast.
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did what he could, considering the ineptness of Comcast on many fronts, which lingered on until
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4, when a first week Technician finally got us up and running. The sound bar was installed, but
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could not get it to connect. After contacting Samsung and getting the detailed instructions later, it worked great. I cannot fault
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for that not working, as it required a lot of actions through the TV, as well as the sound bar itself using the remote that came with the sound bar.

I cannot recall a person providing services for us who worked as hard as
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did on the installation of our new central vac and mounting and installing the TV/sound bar. He was drenched in sweat from the attic and having to go under the house to run cable as well. He cleaned up after himself, too.
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has many years of experience, and it was obvious in the amount of time it took him to complete the installations. He also saved us several hundred dollars between the cost of the central vac, H-A-H and the TV installation versus what I had been quoted by other local competitors and stores.
I would not hesitate to recommend
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to others. He shares with you what you need to know. He is business like at all times, with some humor mixed in with his work. He was on time, executed what he told us he would do and the price he quoted us ahead of the installations was exactly as quoted. He is a military veteran and runs his business on Christian principles...if you need these services,
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would be an excellent choice. We would not hesitate to ask
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back in the future!
- Larry F.
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I called
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Vacuum and spoke to the owner. After explaining my issue of a rag getting stuck in my
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system he proceeded to be honest and upfront that my
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may need to be replaced and that it was not the norm for a rag to get stuck in the walls of the house and that the HP might not be as strong as it should be and that they would test that
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they came out. I agreed to let the company have a look at it.
The tech that came out was very professional, he proceeded to check the house power at the main unit and thankfully it was pulling all the power it could so it was the rag causing the issues. This gentleman was able to clear out the lines with a heavy backpack vacuum system and out came my rag along. he then checked all other lines and cleared those out within the house.
I was so happy i did not have to replace the system.
The total cost for this was $149 and I purchased other attachments for the system which brought me up to the $300 range on my bill.
I will be using this company again anytime I run into issues with my central vac. I feel I was informed, they were honest, and work was done excellent.
- Annette B.
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The new
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is a big step down from the Renaissance. The re-engineered machine is cheaper and this less robust. Many of the features have been deleted. When side by side, one easily recognizes how
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changed their machine: the hand wand doesn't have the functions the older version did, the hose is made weaker, the canister is plastic, the wheels
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robust. In the end, we had our
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model repaired. It's unfortunate that such a product made by
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doesn't have the innovation and high quality that they once were known to have.
- GLENN F.
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I had a
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vacuum cleaner ($450) which made a noise when I turned it on. They had to replace a part - total charge $79.00
It works now. They did try to sell me vacuum cleaners in the store, however, it was not a hard sell. Would use them again.
- Nina D.
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7/9/14
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is very knowledgeable and kind. He located a clog in the system, and cleared it. He took his time to inspect and clean the parts and explain what he was doing. We are new to this home, and we're so happy to have the
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in working order. I highly recommend
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's company and would definitely use his company again.
- Lee J.
F

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Call to set up a site visit for my low voltage systems
Emailed set of elect plans. Guy never showed up or even called.
- Dennis H.
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We have been buying/servicing our vacuums from
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at
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since 1996. We drive to Sugarland every time! You can't beat the service, people and great products. He never tries to "sale" you a vacuum...he fits it to your needs.
- Georgia T.
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assessed central vac & replaced parts, determined majority of my problem was that my
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filter had been placed improperly and corrected it. Very Honest and knowledgeable--he could have easily sold my an entirely new unit, but told me nothing was wrong with existing one and he tested it to be sure. Also replacement parts were priced very fairly and were promptly delivered & installed at no extra charge.
(service call was $89 plus the price of parts)
Prompt, Pleasant, Professional, Knowledgeable and above all HONEST!
Next time I need ANYTHING vacuum related, I will not hesitate to call
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--he is the REAL Deal
- sandra F.
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We bought a new house & when we tried to use the central vac system,
there appeared to be a clog somewhere in the pipes. We used Angie's
List to find someone to help us (seeing as we are new to the area) and
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came out that very same day. We discovered that we did not have a
clogged pipe but a burnt out motor. He took the system apart and gave
us two options, we could replace the motor in this system or he could
sell us a new one. He then suggested that he take this motor back to
his shop & if it was fixable, it would be cheaper to keep it. He
took it back, fixed it for $60, and we went to pick it up. This all
happened within 24 hours and never did I feel pressure to buy a newer
model or an upgrade. He was honest, the price was fair, and we are back
in business.
- Gabriel M.
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, the owner, is a fast talker but exceptionally knowledgeable in the world of central vac. My wife had a need to see the
products at a brick and mortar and the store is very nicely laid out to provide an overview of the latest items. The selection of products covered economy to high end, and at better pricing than I could find on the internet.
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quoted an out the door price and stuck to it, a breath of fresh air in south Florida. Because I have almost always done my own work I shop for the best price on product and I become the labor. Here the price was better than the same products on the internet and included installation.
We made the purchase on a Saturday afternoon and I was given the opportunity to have it installed the next day, a Sunday, if that better met our schedule. We opted for during the week and scheduled the following Tuesday at noon.
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, their installer, arrived promptly at noon, and had all the equipment and tools needed to do the work. Because my wife had forgotten to pick a color for the power head while we were at the store, they had
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bring one of each color for her to choose.
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turned out to be a very pleasant man dedicated to performing a professional job. He did not appear rushed and was competent, skilled and neat at his work. He is the first installer I have seen use a level to insure square plumbing and the results were excellent.
They even swapped out all my spare bags for the old vacuum unit with new bags for the new system.
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Vacuum and its staff provided me with one of the best retail experiences I have had. They were honest, personable, properly priced, and on time.
YEP, I would definitely recommend them.

- john J.
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