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Grovetown Property Managing Articles
There was never a sign put out front of the house, during our last call I asked why there wasn't and she simply said, "Because we didn't have any and it wouldn't get the house rented anyway, if you think it would that's just your opinion." Truly unprofessional.
While she was working for us we have no idea if she ever showed the house to anyone, or got into contact with anyone interested because she never called to let us know. The only two things I know she did for sure were to put an ad in a newspaper and an ad on Craigslist one time each (which we looked up and saw that there were no pictures and the square footage was entirely wrong). For someone who touts so many years as a realtor, she seemed like a complete novice. Without a doubt in my mind, I would have placed better ads myself had I been in the area while this was occurring.
After over a month of stressing about whether the house would be rented or not, I finally gave
She then called us up after the phone conversation to leave a message saying that she was disgusted by us and that someone in CT could pick up the keys for the house from the office. I was happy with the prospect of starting with someone new and had my mother pick up the keys and we began looking for a new realtor.
Come Monday- after no contact from us- we get a second argumentative call and message from
Which- good news for us- is fine. Because over that same weekend we found a nice couple to rent our house after we posted a truly accidental ad about the property over Facebook (of all things) and then my mother showed the new prospective renters around the house. We have never, ever had any experience renting a house out, and yet we were able to find someone to rent it at least 17x faster than this "professional"
All in all, I believe it goes without saying that I will never suggest working with this company and I regret ever having done so.
1) If your tenant has pets they want 50% of the NON-REFUNDABLE deposit. In other words they get paid 1/2 the money that is to go towards repairing pet damage.
2) Our first year with them, we asked for a statement to outline credits and debits (rent and services rendered) for tax purposes. They said they didn't usually do that but they could accommodate the request.??? ITS REQUIRED FOR TAXES.... but it gets worse...
after they were weeks late on getting it to us, I called to explain that my tax appt was nigh and I really needed those documents... her response? "Well, I have time to either collect rent or send out your docs, which do you want??"... Really?
3) I almost never got a call back and their response was always "We're experiencing some changes in staff and stuff gets missed."
4) When I let them know we would finally be canceling services since their service was not really cutting, they told our tenant "We were not on good terms with them" Upon talking to our tenant she told me that
5) And finally, what exactly that $140 a month was paying for I may never know.
I am however relieved to see that others have been happy with their service and that my experience was evidently not the norm.
Also, as of 2013 it is now their standard procedure to send out statements every January for tax purposes.
If you want your home sold and someone who really cares and not just out there to make a buck, she'll make the buck and you will not feel as though you got robbed by the system of not going FSOB.
Thank you so much, Pat!
Dripping ceiling hole from the rain was not fixed from rains Sunday night. 5 days ago 9/8/2014 and gave them my information. No call for roofing services, I contacted
Flooded Living Room. Subcontractor was there promptly to dry carpets and remove padding. Subcontractor confirms water game from foundation not the wall, window, or door.
The second time, in the spring of 2014, Swift rented my property out "sight unseen", meaning someone rented it remotely. They did not disclose that fact to me. I only figured it out because someone who answered the phone said my file had SUS written on it. Neighbors began to complain immediately. When the neighbors complained, I alerted Swift immediately with my neighbor's photos of a black fence going up and huge trucks on my property delivering soil behind the black fence. I notified Swift that I had not authorized the fence or the trucks and wanted the tenant evicted. I sent the photos to Swift. They failed to act, saying the fence and trucks on my property were not illegal. When my neighbors threatened to take me and Swift to court, I alerted Swift. Still they would not act, because the neighbors did not contact them directly.
Swift rents properties and they have a great website. However, once that is done, they collect rent checks before the 5th of the month and they sit on the rental money until the end of the month, The owners are paid very late. Swift does not keep track of their rentals unless a tenant calls in with a complaint. Even then, Swift is very slow to respond. My last good tenants in 2012 complained that Swift was not fixing things.
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Red Hook, NY
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