Decatur Heating & Cooling Contractors

in Decatur, GA

Hvac Reviews in Decatur

B

Rating
First, I had scheduled an appointment for Wednesday,
3rd.
called me Tuesday morning to say they could do it that day if preferred. I was happy to be seen a day early. I actually was not at home when they came. My oldest son (32 years old) was there to let them in. My son called me when they arrived. My son also followed the 2 men around the house. They explained everything that they were doing and were very good about answering any questions. When they looked at my furnace, they said it was full of mold. They texted me pictures of the mold. I asked my son if he actually watched them take the pictures but he did not. In any case they took care of the mold problem for an additional $125.00. I thought that was reasonable. I need to schedule a follow up to make sure the mold issue is completely resolved. I would use them again. I would make sure I am home the next time. I just like to be hands on.
- Janice D K.
B

Rating
I paid $69 for the Angie's List Big Deal for a Diagnostic of our AC. The tech came at the time set for the appointment and quickly diagnosed it. He gave us a $20 discount on the repair (not $25 as specified in the Big Deal). He also serviced our unit including balancing our fluid levels, which made our unit run more efficiently. Overall I am very pleased with the service. I was not expecting to spend over $250 to get our AC fixed (Big Deal plus the repair). I'm thinking that the Big Deal was unnecessary, and I could have just called for a repair. I would use them again since their tech was excellent!
- Erika L.

Decatur Hvac Articles

Hvac reviews in Decatur

F

Rating
The Service Technician didn"t perform the service I pay ed
Decatur HVAC Contractors Provider Name Locked
. Stated that the thermostat had to be replaced before he could do anything?? I had a new thermostat but when I called the front office I was told I had to purchase a thermostat threw them.
- Cornell M.
A

Rating
The service was excellent - prompt, courteous, professional. I received a call the next day to make sure everything went well, and to follow up a request by the service agent for custom filters to provide a better fit for our unit. I mentioned a charge for a needed cleaning that fell outside the regular contract, expressing my sense that the charge was excessive. Without hesitation the manager offered to write a check to refund half the charge. That check, along with the custom filters, arrived hand-delivered at my front door within a few hours, and there was no charge for delivery. This experience is in keeping with
Decatur HVAC Contractors Provider Name Locked
's exceptional standard of responsive, customer-centered service throughout the years we've been with them. Every business should take notes from this company.


- Bobbie Wrenn B.
A

Rating
Rep made recommendations about replacement of coils vs. entire system. The rep as well as the technicians/installation team were very knowledgeable. Our unit is inside a very tight space in our attic. I was very nervous about how they were going to get it out through the house without making a huge mess. I was pleasantly surprised that all the work was done quickly and there was no mess. It was also scheduled immediately and they told us it would be done in 8 hours and they were done in 6 hours.
- Rachel F.
A

Rating
Well during the tune-up the service man,
Decatur HVAC Contractors Provider Name Locked
, found that our fan in the outdoor unit was defective.
Decatur HVAC Contractors Provider Name Locked
showed me the part, made a call to his office and came back to explain in detail everything to me. He told me that they would have to order the part since they did not have it in house and then he excused himself to make another call. While I was pondering what I had been told he returned to say that his supervisor had cleared his schedule so he was going to go get the part personally. To say I was flabbergasted would be an understatement! True to his word, ninety minutes later he was back and not too long after that he had the part installed! When I thanked him for going out of his way he said it was his job. What can you say to that? Sure it was his job, but he went the extra mile with good humor, grace and professionalism.
- Allison L.
B

Rating
My husband ordered furnace cleaning special for $159. He did not see that it was for one furnace. When service technicians got there, they explained that there would be an additional cost for the second furnace (which was no problem). The technicians gave us a two hour window, but arrived about 30 minutes after the end of the scheduled time. My understanding is that there was some type of confusion and they ended up in Suwanee (we live in
Decatur HVAC Contractors Provider Name Locked
). However, they kept in contact with us about they mistake and let us know when they would be arriving. Any other day day, the delay would've not been much of a problem, but we were leaving for a flight on this day and the late arrival meant we had to leave our home and then run right over to the airport. Upon arrival, the technicians were very apologetic and got right to work. They explained the procedure they would be performing. They covered the floors and when we got back into town and inspected the home, it was clean and tidy.
I am giving the company and overall "B" because the late arrival impacted our plans that day. Otherwise, we were satisfied with the service. I would be willing to try them again.
- Leigh D.
A

Rating
We had a leak on the floor around our toilet. When they came out the first time, the plumber discovered that the people who installed the toilet (we bought a "flipped" house) had not done this properly. He fixed the issues, however a week or so later we had a leak again. They came out a second time and the plumber replaced the flange free of charge. He noticed there was still a leak though and upon close inspection found a crack in the toilet. This was most likely a manufacturer's defect. He went out and purchased a new (and higher quality) toilet and installed it.
- Rebecca C.
A

Rating
I was having an issue with my a/c unit not working correctly. They corrected the wiring and completed the pre-paid hour of work inspecting the rest of the a/c system.
- Stephanie B.
B

Rating
Generally was exactly what I expected. Again, with exception of the replacement, cost was exactly as advertised. Am not certain I was in dire need of that preventative expense.
- Grant B.
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All HVAC Contractors in Decatur, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24/7 Heating and Air Services, LLC

2321 4th street
Tucker, GA

3 Bids Atlanta

2649 Forest Way
Marietta, GA

33 Remodeling & Restoration, LLC

3343 Pucketts Mill Road
Buford, GA

360 Home Improvement

P.O. Box 464070
Lawrenceville, GA

4 Seasons Heating & Air

5876 Hwy 9 N
Alpharetta, GA

5 Seasons Mechanical

3180 Presidential Dr
Atlanta, GA

72 Degrees Inc.

270 Carpenter Dr NE
Sandy Springs, GA

911 MAINTENANCE SERVICE LLC

3957 Kenner Dr SW
Atlanta, GA

911 Maintenance Services LLC

3957 Kenner Dr SW
Atlanta, GA

A & G Heating & Air Conditioning Service

2370 Willeo Grill Rd
Marietta, GA

A AIR TECHNOLOGY SVC CO

4086 EMERALD LAKE DR
Decatur, GA

A Plumber Inc

1247 Sycamore Dr SW
Lilburn, GA

A Plus Comfort Heating and Air

6712 Yacht Club Dr
Acworth, GA

A Plus Remodeling

19 Misty Ridge Dr
Kingston, GA

A to Z Handyman, LLC

712 Luanne Way
Monroe, GA

A-ALL AIR CONDITIONING & HTG

430 PENSDALE RD
Decatur, GA

Shop Local Hvac Services in Decatur, GA

Decatur Zip Codes

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