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Danielsville Plumbing Articles
Plumbing reviews in Danielsville
The tail pipe running from the basket in my kitchen sink into the drain died of old age and needed to be replaced.
I live in an old home (nearly 200 years old) and the kitchen is vintage to the 1940s. The old farmhouse sink had a heavy duty stainless drain basket, brass nut and metal tail pipe that hooked with newer (still vintage) plumbing. We were replacing the kitchen faucet (ourselves) on a Saturday when the pipe disintegrated and I punted and called a plumber. They were able to schedule someone to come out and repair the tail/drain pipe very quickly (but not as an emergency call) which was great. They were out on Monday and they sent a plumber named
I was NOT there but my husband did say
Trying to give them the benefit of the doubt we gave it a couple of days and a bottle of drain cleaner to see if the problem would somehow remedy itself. In fact, it did not. Here are the things we noted:
1) Metal pipe was replaced with what seemed to be flimsy pvc under the sink (-1)
2) The basket he had replaced (my perfectly good one) with was narrower (by at least 1/2 an inch) and deeper (our old mesh strainer didn't even fit halfway into the basket in the sink (-5)
3) The gasket he'd used to fit the pvc pipe and pvc nut was protruding into the sink pipe, narrowing the channel by ~1/4 inch (-5)
4) I discovered that not only had
I called the company, explained the situation to the woman who answered the phone. (i.e., the sink was suddenly not draining and the pipe fittings appeared to be wrong) She said she needed to get in touch with the plumber and would call me back that day. I told her I was leaving town and wouldn't be available again until Monday after 3 PM that day (Thursday). I never received a call. When I got home from my trip there was a message on the answering machine from
I attempted to return the call several times (from work) the following Tuesday. Each time I called
I spoke with him, explained what the problem was and that having a kitchen sink that didn't drain was not an option and furthermore, it wasn't the issue before he worked on it.
The next day I received a phone call (again, on a work day after having told the main office and
HERE IT GETS BETTER:
In order for me to be available for the second house call they scheduled me on a Saturday morning (+1)
The plumber they sent out was named
He replaced the narrow, shallow basket
What's more, he extended the length of the metal pipe back to it's original length (
Now? My sink is back to its old self! Draining like a champ and
So thanks to
Thanks for making it right!!
They remove the old water heater and hauled it away when the job was finished. When all the pipe was installed and tested and ready for the city inspection, His crew cleaned all area's they had worked in and left the job spotless. If you are looking for an honest and professional contractor to perform any plumbing job, you will make a mistake if you do not call
He came over to replace kitchen sink and replace kitchen sink faucet, supply lines, shut-off valves, new garbage disposal in my father-in-law's house. After evaluating, he identified that the original sink/countertop/cabinet installation done by the builder was done incorrectly which meant the only way to remove and install sink was to remove the countertop. He did a good job of
assessing the situation and gave us the options and implications of moving forward. We opted to keep original sink and just replace kitchen sink faucet, supply lines, shut-off valves, new garbage disposal. He also corrected the installation of the dishwasher, which he identified was done incorrectly when he pulled it out to assess the sink/countertop issue.
While there he gave advice about the condition of the water heater and what to watch for to prevent a surprise in the future.
A good man. I have utilized a lot of plumbers over the years and I must say that
given quotes for a water softener. Nothing under $2000. I'm replacing a $500 Water Boss that lasted 12 years so I know you don't have to spend over 2 grand. It would be nice if could give you a more diverse price range for water softeners.
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