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Covington Septic Tank Maintenance Articles
Septic Tank Maintenance reviews in Covington
Warranty last year beginning on May 6,2013 and expiring this year on May 6,
2014. On October 4, 2013, the warranty service provider
house by Americas 1st Choice Warranty company to fix or
replace an aerator on my Septic System. The same aerator that was
attached invoice from Aero Septic Maintenance. I called Americans 1st
choice Home Warranty as they covered me during that period and was told by the
agent since I did not have current coverage they would not help me. The problem
with the aerator was discovered when my quarterly maintenance that is required
called your service Provider
was sent out by the warranty company Americas 1st Choice
and asked if the part was under warranty. The gentleman on the
phone told me yes it was still under warranty and that they would come and look
at it. A septic pumping tank showed up and the guy said I am here to pump your
septic tank, I told him that was not the reason for the call it was to honor
the warranty on the aerator. I have a quarterly maintenance agreement with Aero
Septic Maintenance and they maintain the septic system and that my sludge level
is below one quarter and that my tanks did not need pumping, all that was
needed was the aerator be fixed for replaced.. The driver for
Septic Service, said well that guy does not work for us anymore and we are not
going to honor any warranty for his work. He told me it was $600 to pump the septic which did not need pumping and i told him not to pump the system, then he said I owed $275.00 for a service calll when all they did was stand on my driveway and tell me my tanks needed to be pumped.
One week ago we were out of town and we have them on surviellance camera coming onto our property disconnecting the breaker box and taking the aerator that i had to buy to replace the one that they would not honor the warranty on.
I have never ever given anyone a bad review for any services but i believe that these people are ruthless and crooked, they are not even listed with the Better Business Bureau but i did not have a choice from the Warranty company they sent them out. They
on a septic drain field replacement.
estimate within one day of my request. The quote was very competitive
with three other local contractors. He indicated they could start the
job within two days and it would take two days to complete. On the
so we would not be inconvenienced during the work. They were very
courteous and responsive to my questions. As a former construction
inspector, I felt very confident in their ability based upon the
answers to my questions. They kept me informed during the course of
the construction and finished up when they said they would. Good
post-construction clean-up and re-grading of the construction zone.
This firm has a good customer service ethic and I would use them
again and recommend them to others.
THERE IS NO DOUBT I WILL RECOMMEND HIM AGAIN- ABSOLUTELY. And if our septic ever fails, i will go with who he suggests to go to. He works alone- he is the owner- and has alot of pride in his job and reputation. i can understand why. (His price is the same as others i called- which i feel is a bit pricey- thus a B. if you mention Angie Lists to him you get a 10% discount.)
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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