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Our septic was original to the house, which was built in 1961. That's a long time. Environmental laws and regulations have changed dramatically in the past 50 years! No one wants to hear that their septic system needs to be replaced and then on top of that learn that because of new regulations, it cannot be replaced as is and a new, alternative system is needed. We had the added issues of ledge and a high water table. My husband and I were shell-shocked when we met with
No one wants to go through a septic system replacement. But if you have to, there's no one better than
Before this gentlemen came to assist me, I had all but given up on Angie’s List and other similar services. The service this gentlemen provided has now made me an Angie’s List advocate!
There needs to be a new category that is above Super Service.
The owner of (
While I was showing him the issues, to my amazement (and delight)
As we were baffled by the results he began to give me the most candid and honest advice I had ever received. He gave suggestions that basically precluded his own profit and made it possible to get a permanent solution for a fraction of the cost. He walked me through Craigslist.com and showed me how to get low cost solutions to the problem. All of this was actually to his own detriment.
His advice was so transparent and unselfish that I realized he was seeking to serve and help well beyond seeking a profit. To really seal this unprecedented deal – he would not take one cent for the services and advice he provided. He said since he was not able to solve it – there would be no charge!!!
Now to frame the significance of his service I must share what happened the next day. The next day a second opinion had been scheduled with an Angie’s List Super Service Award holder. Yes the Super Service guy came on time, was perfectly polished etc., but when I shared with him the problem I was having and began to substantiate it by telling how the previous contractor had scoped it for free – he was utterly amazed. Not only did he think that was unusual but he realized he could not compete with that. The Super Service Award
was not for him!
I like to find a way to initiate a whole new category of award.
One side note about
Note: I put 1$ as the cost because the only thing
have several Rental properties, and a few
just do not have time. The Guy did not fix the problem, and quoted me
$299 for the /> excuses. I got my own plumber, paid him $65 and problem is fixed. I
wonder if these great offers are a bait. Why would I pay $299 for
fixing a leak when I
disappointed at this service, I mean on the call the technician used
scare tactics that he will need to shut the water etc, when the water was
just seeping in the toilet down, it was by no means an emergency. So
while I will write off $39, because everyone is in business and I know the
cost of doing business, but I am certainly very disappointed by the
service and tactics. This ended up costing me more, then if I called my
own plumber ( he was not available on that day) While I do have home warranty,
I did not use them as they had a appointment a week later.
If I ever need to fix another part of the crawlspace, or have any drainage issues, this will be the only company I call.
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