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Over 2,895 reviews for
Austell Internet Service Providers from people just like you.

C
"The actual wireless service is good. Customer service can be quite lacking in people skills and manners. I have been with them 5 years, and most of the CSRs are" rude and short with you, never admitting a wrong, especially and a few others whom I don't remember. Some are very good however. , a supervisor, is very good and shines out above her coworkers, so ask for her if needed.

-Ashley B.

D
" (aka RWSI) is plagued by poor management, poor internet delivery, poor customer service. I've had continuous problems getting them" to provide dependable internet quality to allow my VOIP to function dependably. Much of the time, I have to rely on my cell phone. Recently, RWSI upgraded their firmware and dumped internet service to their entire customer base ( 2015). Customers were unable to call or email RWSI to complain or ask for service. RWSI performed an equipment upgrade (October 2015) and again dumped their entire customer base with no internet service. Again, it was impossible to call or email for help. Some service was restored in 30 hours, other customers were without service for about a week. RWSI simply has no backup in case of equipment or software failure, has no method to notify customers prior to upgrades, and technical support takes weeks to schedule an appointment.

-David B.

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Internet Provider reviews in Austell

F

Rating
I waited all the rest of the day but no service was ever activated. Contacted customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" . It is ...More totally abysmal that a company can act this way and still be in service. I asked for a manager's contact information multiple times and was told that that information can't be given out. So there is no accountability whatsoever and customer service can tell you whatever they want. I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is.

- susan C.
F

Rating
Service was fine until I moved. I returned all the equipment in the box they provided. 6 WEEKS later, they told me they didn't get a receiver back. It was too late to disprove this allegation, but they debited my credit card for the $133.
I got an explanation from several people they didn't notify me of the allegedly missing ...More receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
- michael M.
F

Rating
After going into the website to get bundle pricing I ended up having to call. I was hoping this would be a process that could just be handled on line. When I called the number supplied on line they said I needed to call another #. When I called that # I was transferred yet again - It seems like it should ...More be an easy process to get a price quote considering it is a potential sale. When I finally spoke to the person I needed to, or thought I needed to, she could barely speak English. After about 20-25 minutes of me having to repeat myself I finally said I had to go and asked that she call me back. I did get a call back, but she had absolutely no idea what was going on. She continued to tell me that high speed internet was $29.95, but I wanted to include cable as well. I finally had to say "you have no idea what I am trying to tell you and I decided to take my business elsewhere". I've had trouble with this company in the past as well. On two different occasions I had to show my receipt showing I returned my modem because they claimed I never returned it. I should have known to not even try to do business with this company again. I called Midcontinent and got excellent customer service, by someone who could actually speak English. They are already scheduled to come out tomorrow for installation.
- GLENDA N.
F

Rating
Horrible customer service. This used to be a better cable company, but not anymore.
Problems:
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...More are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
- Maia D.
D

Rating
We subscribed to ATT in March 2015 and since then we have never had a solid internet connection. We have the best Internet package available. When we signed up we were promised that by then end of the summer they would upgrade this area. They have not. Numerous neighbors have the same issues. Every time I ask ATT their customer ...More support says they don't know or how we can find out from more info. We have had numerous service calls and nothing has worked nor have they stated they would resolve the issue. I have had Microsoft address the issue and they told us we have intermedit internet. As an ATT service tech told us even with the grade of Internet available in this area I should be able to do Microsoft updates and check emails etc. This I cannot do. It took a week just to do updates and I'll get a group of emails at once that are days old. We would like them to resolve the issue and have a single point of contact instead of dealing with a different person every time.
- Joshua N.
N

Rating
we've been very impressed with their work. They always come back with a positive attitude. They always meet the challenge and they do it in a timely manner.
- William R.
F

Rating
I lived in Knightdale NC and had for internet service for my time in Knightdale. I had to relocate out of state for job reasons and made the mistake of not taking my modem to an actual store to return it. I contacted customer service and received an address to mail the equipment to. I sent it UPS and received confirmation that ...More it was received. I thought that was the end of it until I received a call from a collection agency. This agency started calling and called every day! They even called my relatives!!! I contacted customer service again on 3 separate occasions and was told a ticket would be opened to locate the equipment and I would receive a call back from their equipment escalation department. I never received one and to keep a call and to keep these people from calling my grandmother I finally paid the money. I'LL NEVER HAVE AGAIN....I'LL DO WITHOUT INTERNET FIRST.......
- Joseph S.
C

Rating
We use and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like ...More that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.
- Valerie C.

Internet Service Providers in Austell, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1202Graphics

Atlanta

5 Star Links

5041 Dallas Hwy
Powder Springs

5LINX, ENTERPRISE, INC

3488 Kirkwood CT
Decatur

77 Web Solutions

5565 Sapelo Trail
Norcross

aci4hire

1740 samaria trl
Tucker

ADC Solutions Inc

7021 Tara Blvd
Jonesboro

ADT Roswell

Roswell

Aegis Alarm & Integration

2146 Roswell Road
Marietta

Affordable Mobile Marketing

4637 Crabtree Boulevard

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta

AnacommSystems LLC

71 Dodd St
Fairburn

Andy's Web Tools

646 N Riverside Dr

Applied Imagination

5425 Peachtree Parkway
Peachtree Corners

AT&T

Atlanta

Atl SEO Services

6265 Jones Rd
College Park

ATLANTA INTERNATIONAL TELEPORT

3530 BOMAR RD
Douglasville

Atlanta Premier Design

2013 Lansbury Ct
Snellville

Atlanta Satellite Tv

412 NE Plasters Avenue
Atlanta

ATLANTA TECHNOLOGY CONSULTANTS

21 CASS STATION DR NW
Cartersville

Atlas Taxes

1637 Atlanta Hwy
Gainesville

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

AVI INC

1115 ALPHA DR
Alpharetta

Awh Yea Graphics

Sandy Springs

Best Practice Institute

410 Evernia Street

Beyond Computer Solutions

3961 Floyd Rd #300
Austell

boppeshoppe.com

722 friendly hills drive

Bryan Chalker - Web Design

3726 Golden Ive
Buford

Business Technical Services

1870 D Exchange
Atlanta

C4SOG LLC

7572 Brookstone Circle
Flowery Branch

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B
Decatur

Centex Technologies

1201 Peachtree ST NE
Atlanta

Champion Technology

7469 Tara Blvd
Jonesboro

Charter Communications

1920 Brannan Rd
Stockbridge

Charter Communications

1174 N Main St
Mableton

Charter Communications

1925 Breckenridge Plaza Suite 100
Duluth

Charter Communications Atlanta

56 Marietta Street Northwest
Atlanta

Charter Communications Marietta

2852 Delk Rd SE
Marietta

Charter Communications Milton

560 Kings County Ct
Alpharetta

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

CI Design Atlanta

2030 Buford Hwy
Buford

Clear Internet Sales

4400 Ashford Dunwoody Rd
Atlanta

Click Refresh

428 S. Atlantic Blvd

CNR Technologies

2230 Towne Lake Pkwy Bldg 900-230
Woodstock

COC Enterprises

P.O. Box 492103
Lawrenceville

COMCAST

Duluth

Comcast

4034 Holcomb Bridge Rd
Norcross

Comcast

Tucker

Comcast

Lawrenceville

Comcast

Decatur

Comcast Acworth

4899 S Main St
Acworth

Comcast Atlanta

250-290 Memorial Dr SE
Atlanta

Comcast Atlanta

270 Washington St SW
Atlanta

Comcast Atlanta

27-51 Capitol Square SW
Atlanta

Comcast Cartersville

119 W Church St
Cartersville

Comcast Conyers

905 Commercial St NE
Conyers

Comcast Cumming

115 W Courthouse Square
Cumming

Comcast Decatur

118-150 E Ponce De Leon Ave
Decatur

Comcast Douglasville

6615 Church St
Douglasville

Comcast Kennesaw

2893 N Main St NW
Kennesaw

Comcast Lawrenceville

100-198 W Crogan St
Lawrenceville

Comcast Lithonia

7173 Covington Hwy
Lithonia

Comcast Marietta

3 Whitlock Ave SW
Marietta

Comcast Norcross

35 Peachtree St NW
Norcross

Comcast STONE MOUNTAIN

953 Main St
Stone Mountain

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville

COMNEXIA

590 W CROSSVILLE RD
Roswell

Compass Marketing Group LLC

1125 Crest Brook Lane
Roswell

compusal

516 pond lillies rd
Lawrenceville

Computer One, LLC

1472 Roswell Rd
Marietta

Computer Wholesale & Accesories #2

4166 buford hwy Ne
Atlanta

ComputerSci Electronics

9456 South Main Street
Jonesboro

Console Me

Marietta

Contest Country

7064 Blairs View Drive
Austell

Cox Atlanta

Atlanta

Cox NE Atlanta

Ne Atlanta

DataBox Technologies, LLC

2250 Oak Road
Snellviale

Dessin Developments

207 rivergate ct.

DGM Global Marketing Solutions

1775 Clayhill Pointe
Marietta

DIGITAL ALIAS INC

280 MISTY WALK
Fairburn

Digital Demand Marketing

72 Gatewood Dr
Marietta

Digital Integration & Design

1186 Pine Knoll ln
Conyers

Digital Life Training Inc.

2440-A Cobb Parkway
Smyrna

Digital-Warriors

131 Brook Lane
Roswell

DirecPath

PO Box 934140
Atlanta

Direct Satellite TV

470 Satellite Blvd NE Ste Q
Suwanee

Discover Media, LLC

14362 N Frank Lloyd Wright Blvd Ste 1000

Dish Network

Decatur

Dish Network Atlanta

214 Capitol Pl SW
Atlanta

Dish Network Decatur

2574 Candler Rd
Decatur

Dish Network Marietta

29 W Park Sq NE
Marietta

DissertationGuru.org

4732 Pine Garden Lane Atlanta, GA 30339

Divine Knowledge Concepts

3993 Ivy Trace Lane
Ellenwood

DSL Atlanta

Atlanta

Dynamic Information Technology LLC

2198 Austell Road
Marietta

E-Platform Marketing, LLC

109 Anderson Street
Marietta

E-Z-AZ THAT LLC

3145 Calumet Place
Kennesaw

Eco-Lingual Academy

3035 Stone Mountain St
Lithonia

Electric Pinkk Boutique

3350 riverwood pkwy

Elite Essentials

4315 Reserve Hill Xing.
Douglasville

EliteTechs

9539 Highway 92
Woodstock

Elizabeth Gallo Court Reporting

2900, Chamblee Tucker Road, Building 13
Atlanta

Emelody Worldwide Inc.

3688 Clearview Avenue
Atlanta

eMetaStar, LLC

1225 Johnson Ferry Road Building #300
Marietta

Entrepreneur Map

2888 Pauls Way
Marietta

Epic sound & video

110 Burkshire Ct
Jonesboro

Everything Computers

2986 Johnson Ferry Road
Marietta

Exclusive Fashions Inc

3495 Buckhead Loop Suite 18624
Atlanta

Experts in Electronics Installations L.L.C

738 Durham Xing
Stonemountain

Faifaire Media Arts

PO Box 908622
Gainesville

ForbenMedia

7401 Summerhill Road
Boston

Frontpagedomination.com

2451 Cumberland Pkwy Ste 3737
Atlanta

Geek Choice - Atlanta

1611 Perry Blvd
Atlanta

Grindworkz Solutions

3582 Meadowglenn Village Lane

Hitel Communications LLC.

26 Bellamy Ct
Stockbridge

Honey Can Do It

4527 Peppermill Pl

House-2-Home Technologies

4040 OakStone Drive
Douglasville

I.T.Pros International (PC Repair)

7895 Senoia Rd
Fairburn

IDJMP3BLAST

415 Armour Dr Ne

IncorpMyBiz Inc

3355 Lenox RD NE, Suite 750
Atlanta

Intelligis, Inc.

4720 Peachtree Industrial Blvd.
Norcross

Internet Greenhouse

4020 Ridgehurst Dr
Smyrna

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IPVision LLC

3828 Lee Ridge Way SW
Lilburn

ISOLD IT ON EBAY

2020 Westside Court
Snellville

IV Support Holdings LLC

500 West Putnam Ave

James List

5030 Sugarloaf Parkway
Lawrenceville

JK Network Systems

3355 Mcdaniel Rd.
Duluth

JRH Web Content

431 3rd Ave
Decatur

Kilobyte Studios

851 Charles Allen Drive NE
Atlanta

Konnecti.com

7 Piedmont Center, 3525 Piedmont Rd NE /
Atlanta

krautshooter@gma

Avondale Estates

LargeLifeStyle

P.O. Box 83493
Conyers

Leverable

PO Box 683091
Marietta

Lex the Tech

471 Thornbush Trce
Lawrenceville

Limitless Marketing LLC

6640 Akers Mill Rd
Atlanta

Listatrade, LLC.

1100 Peachtree Street Suite 200
Atlanta

Local BillBoards

Idlewood Ln
Tucker

LockDownProtection

7872 Wrotham Cir

Mac's Mobile Computing Solutions

3349 Freedom Landing
Kennesaw

Mailbox iT

4400 Brownsville Rd.
Powder Springs

Major Web Productions

3595 Canton Rd
Marietta

Make It Right Techs

606 Greenvale Rd
Lawrenceville

Marches Libres

4700 Roswell Rd
Atlanta

Marietta Web Design

391 Chapman Dr.
Marietta

Marketing Matrix Group

1755 The Exchange SE, Suite 340
Atlanta

MarqueeWorks

758 Kapahulu Ave

Matthew Rubin Marketing Services

26 Atlantic Ave
Tybee Island

Maxmail

932 The Falls Parkway
Duluth

Modern Web Studios

1067 N Main St

MPG-ONLINE.COM

234 AMBERWOOD TRL
Kingston

Mr. Technique, Inc.

1040 West Marietta St.
Atlanta

MS to Go, LLC.

1421 24th Ave.

Muhammed Sokhna Resumes

1435 Boggs Road
Duluth

Nettrus

12302 Cicero Drive
Alpharetta

NETZERO

Powder Springs

NexGen / Sprint

2100 Roswell Road
Marietta

NLCtech Services

49 Hampton St

Now What? Studio

2002 Summit Blvd., Suite 300
Atlanta

One 6 Web

3605 Sandy Plains Rd.
Marietta

PC Medic

1869 Cobb Pkwy SE
Marietta

Peachtree Social Media

1650 Marietta Blvd NW
Atlanta

Performance Media Placement

23172 Plaza Pointe

PIGO Multimedia Inc

3934 Boston Common St
Suwanee

PlanetWebWorks

8014 CUMMING HWY STE 403-281
Canton

Porterware LLC

6710 Molly View Point
Cumming

Q2 Digital Marketing

1750 Powder Springs Road
Southwest Marietta

ratiokontakt

1101 Brickell Avenue, South Tower

Renascent Consulting, LLC

4002 Hwy 78 Suite 530-150
Snellville

Reserved.Media

303 Clubhouse Ct NW
Kennesaw

Retro Networks Limited

655 Engineering Dr
Norcross

RevLocal

191 Peachtree St NE
Atlanta

RJO Networks

6040 Unity Dr Ste N
Norcross

RoofEstimators

1125 Trailmore Dr.
Roswell

Satellite Activations, LLC

P.O. Box 211
Holly Springs

SEO Guru Atlanta

2425 Pebble Creek Lane
Cumming

Shade Tree Audio Video

1270 Caroline St
Atlanta

SHUDAN DESIGN GROUP INC

3355 LENOX RD
Atlanta

SimpleTechGuy - Marietta

287 Toweridge Dr SW
Marietta

slimvmedia

2229B Loganville Hwy
Grayson

SMBWebco

Alpharetta

SmoothChords

PO Box 575
Lawrenceville

SoViNet Solutions

6887 Gallant Circle

Sphere Home Technologies, Inc.

1608 13th Avenue South

Statement

986 Faith Ave SE
Atlanta

Success Point LLC

PO Box 751
Clarkston

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TDS Security Solutions, Inc.

28 Leslie Path #42
Hiram

TeamLogic IT Roswell

1150 Grimes Bridge Rd
Roswell

Telegration Associates Inc

9925 Haynes Bridge Road
Alpharetta

The Marketpros Group, LLC

3545 Broad St.
Atlanta

The Right Way to Write

30 East Georgia Street

Thompson Adventures Inc

3861 Henry Ct
Acworth

Toneee.com

2625 Piedmont Rd NE
Atlanta

TourByOwner.com

5579 Chamblee Dunwoody Road
Atlanta

TPL Communications

784 Scales Road
Suwanee

Translation & Interpreter Service

6569 Devonshire Ct
Norcross

Tri-B's Intergrated Home Systems

3667 Humphries Hill Rd.
Austell

TwistSix

113 S Perry St #202
Lawrenceville

Underdog Marketing Solutions

161 Sardis Circle
Canton

Universal Remote Solutions

225 Johnson Rd
Forest Park

US COMMUNICATIONS GROUP, INC

6835 MEADOWRIDGE CT
Alpharetta

UST Cleaning

5847
Weddington

Vandelay Web

3446 Winder Hwy Ste M 360
Flowery Branch

Velocity Technology Partners

3424 Peachtree Rd
Atlanta

Vibrant Web Creations

120 Kripple Kreek Drive
Sharpsburg

Web & Moore

32159 23 Mile Rd.

Web Chef Designs

40 peachtree valley rd
Atlanta

Web Walker Solutions

632 Chasefield Ct
Marietta

Webb Design

PO Box 690661

WebMobileFusion

103 River Park Circle
Mcdonough

WebTech Marketing Services

3295 River Exchange, Suite 220
Norcross

Windward Data

4080 McGinnis Ferry Road, Suite 1004
Alpharetta

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Design Online

1095 Zonolite Rd NE Ste 102
Atlanta

Zigio

69 Maplewood Cove
Acworth

Zotech Solutions

2813 New South Drive
Marietta

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