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Austell Internet Service Articles
Internet Service reviews in Austell
Approximately 2 weeks after the install, there were 3 days out of 5 where all the services went dead because of supposed maintenance on a part of the system. I was credited for this outage, but if they were doing maintenance they could have informed us instead of making us call them when service went down. Since then, everything has worked quite well with good wireless coverage in the home.
and is providing reliable internet service, with much faster speeds than we previously experienced
with a Verizon internet device, at about the same monthly cost.
Placed a call to
As stated before, I had planned to use
Ps. My Sprint/Netgear wireless antenna and router are working just fine!
Once the port was installed, I was able to schedule the actual install at the house. They were able to get me an appointment the very next day. My installation inside my home was a little more complicated than most as well because I have a TiVo DVR service. I prefer the extra features of TiVo and that is why I didn't opt for the Charter DVR. The installer was training a new installer, yet he himself had never completed a TiVo installation. He did however, read all of the literature that was provided with the equipment needed for the installation, and everything worked perfectly.
The entire installation, including running a new line from the pole to my house, only took about one and half hours. The TV channels come in very clear and there is a large variety. The internet is advertised as 30Mb/s, but I consistently get about 40Mb/s. I have not yet purchased a home phone for the phone service, so I cannot comment on that at this time. The customer service representatives are some of the nicest people I have every dealt with.
Although it took a little longer that I hoped to get my services installed, the quality of work and service received is worth it.
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