Alpharetta House Cleaners

in Alpharetta, GA

House Cleaning Reviews in Alpharetta


We found
via Angie's list back in September of 2010 and they have been cleaning our home every two weeks ever since. I have meant to post a review from the beginning, but am pleased to say that nearly four years later, I still have the same great things to say about their service.
First, I was very pleased from the initial meeting we had with
when we received our estimate. He is very professional and great to work with. Instead of simply basing our quote on the square footage of our home, he walked each room and determined the actual time it would take his team to clean and provided a very reasonable quote. He took detailed notes of what they should and should not clean, what rooms we regularly used, where we wanted them to spend more time, etc.
Beyond being easy to work with, I have to note the process that Amazon uses to ensure the quality and consistency of their service. I can honestly say we are as pleased today with each of our cleanings as we were with the first. Amazon strives to keep the same team servicing our home, and they hire and retain really good people. Generally our team (two people) is husband and wife or otherwise related, so they work well together. Employee turnover is very low, and we have typically had the same team for at least a year or so straight, so they get to know our home and we get comfortable with them.
When they do have turnover, Amazon is very good about communicating to let us know that someone different would be servicing our home and carefully monitors their work to make sure that we continue to receive excellent service. The process they use is quick, efficient, very thorough, and results in unbelievable consistency over time and across teams. On the one occasion that we had a new team that wasn't quite up to their standards (but still was pretty good), their own quality monitoring addressed the issue and assigned a new team before I could even let them know!
Each cleaning, they consistently vacuum, dust, clean and straighten all of our bedrooms, bathrooms, halls and other rooms. We are picky about areas like the bathrooms and kitchen, and Amazon consistently doesn't miss a thing visit after visit! We have always found their teams to be very careful to avoid bumping floorboards and furniture and have never damaged any fragile items in our home.
On the communication front, I love that I can reach them email in addition to phone to make scheduling changes at my convenience. They are always responsive and very easy to work with. On the rare occasion that our team is sick or has had car trouble, Amazon is quick to let us know so we are not inconvenienced or can easily reschedule.
Amazon has been a pleasure to work with over the last four years, and I am confident that we will continue to use them long into the future. Thanks for the great service!
- Jason R.

They provide bi-weekly cleaning of our house - their level of care has not changed from week 1. Every visit leaves us very happy with the service they provide, the money that they charge and their responsiveness. Very thrilled to have finally found them.
- Krystine M.

Alpharetta House Cleaning Articles

House Cleaning reviews in Alpharetta


the cleaning was pretty good but it took FOREVER to workout a schedule with them that clicked for both parties! Initial response time was disappointing, but we finally got the job done!
- Senthil R.

They didn't excellent job. Very professional. The people that came were very friendly. They've always been flexible with my schedule. I have a very large dog. They were able to handle the situation. I've had issues with that in the past. They weren't the cheapest. But, I feel like I got what I paid for.
- Sean B.

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did an amazing job. My center has never looked this great, not even when I first opened. I am very happy and will continue to use
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- Marie D.

About 2 years ago, shortly after I had my kitchen renovated, one of
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girls severly scratched by new Viking gas cooktop by cleaning the stainless with something very abrasive. I asked
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to replace it which she repeatedly promised to do. After 2 years of waiting and being promised and put off, I have given up. I called her to tell her that I wouldn't use her services until the cook top had been repaired. She said she would arrange it and call me the following Monday. Needless to say, I never heard back from her which is what I expected. In addition she was almost never on time. Beware if anything gets damaged.


They would do a descent job one time then the next time they wood just rush thru and would not do every thing they we're suppose to. I called the owner and spoke with her and she acted as though she could care less. They never did show up any more. I called her again and she said I would need to find someone else. So, they are definitely not a professional company I would recommend

- Debbie G.

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set me up with an awesome maid. She was so professional and efficient. I could not believe how spotless my house was when she was finished. She even washed the dirty coffee cup in my sink (which I didn't ask her to do!) Also, I have this pet peeve about my floors under my sofas being super clean. So many maid services just clean around the sofas. When I asked her to please make sure she cleaned well under the sofas she didn't roll her eyes or "pretend" to accommodate my request. She went over the floor TWICE. I was so happy I wanted to dance! What a value for $22 an hour!!!!
- Heather H.

veryThey were very thorough, specifically in the initial cleaning. I have a fairly large home and they were here about 4 hours or more on the initial cleaning. The team that came was extremely nice and conscience of my environment when I was working at home. Very polite. It was the same team (husband and wife) every time. I would strongly recommend them to anyone.
- michael Y.

I purchased an Angie's List coupon for 3 hours of house cleaning. I currently have a house cleaning service, but was unhappy with the recent cleaning, so I decided to give the coupon a try.
After I purchased the coupon I called them directly to schedule a cleaning. Crystal got back to me super fast and she was very helpful in scheduling for a couple days after I spoke with her. I also told that I would love a quote for a regular cleaning. She scheduled the cleaning for Friday morning with the owner,
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, coming later that afternoon to do a walkthrough.
The team came Friday morning to clean the house. I have 5 bedroom 4 bathroom house with a basement that is half finished. Two of the bedrooms are completely empty, one full bathroom isn't used and the basement main room is empty. My usual house cleaners take about 2-2 1/2 hours to do the whole house, so I figured the 3 hours should be sufficient.
I started by taking the team through a quick walkthrough of the house. It was a mother/daughter and they were both very nice. Most of my home is hardwood floors. I usually let my normal house cleaners decide between
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's Oil and Zep, but they recommended that they use Vinegar, which I said was fine. There are a lot of areas of the house that are not used frequently or are empty so I made sure to show them which areas needed more care than others. Most of the empty rooms and guest rooms just needed a quick dusting and vacuum.
I work from home so I was there the whole time they were cleaning. The only area in my upstairs that needed cleaning was the master bedroom/bathroom. As they were working I noticed that a lot of time was being spent upstairs. It took about two hours of the cleaning to finish he upstairs, which I thought was a little too long and not enough time to finish the rest of the house on time. At the 3 hour
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they still weren't finished with the house so I authorized them to go over by 30 minutes, which I had to pay $30 more for. I didn't mind paying the extra, because it was the first time they had cleaned the house, which usually take a little longer for most people and a lot of the time was spent on the upstairs hardwood and kitchen hardwood with the vinegar while they were on their hands and knees cleaning.
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came Friday afternoon for the walkthrough and gave an estimate for future cleaning at a discounted rate of $135. I thought this was fair, but the only problem is that my usual cleaners charge $75 for two hours w/out tip (two person crew also), so the price difference was extreme and more than I was willing to pay when comparing the overall work.
A couple of things that I noticed and pointed out to
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was that streaks and residue were left on the granite counter tops in the kitchen and parts of them granite counter top. Also some of the stainless steel appliances weren't cleaned well, even though I had provided Zep Stainless Steel cleaner.
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left I did notice a couple of other issues. Dog hair was not swept up fully on the main level, a coffee table in the living room was completely forgotten and the basement bathroom was not throughly cleaned and really didn't much look cleaner than it was before.
Although the overall cleaning was good I've decided to stay with my current house cleaners. Everyone that I came into contact with was extremely nice and pleasant, but for the amount of money I'm currently paying it wasn't worth it to make the permanent switch.

- Chad F.
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All Cleaning Services in Alpharetta, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

##1 Atlanta's Hardwood Floor People

210 Auburn Ave NE Atlanta
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3D Solutions Enerprise

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5 Star Cleaning Services

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5Star Janitorial Services

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A Friend of The Family

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A King Of Clean

stonebrook dr
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A Popular Shine Cleaning Service

1125 Rocky Ridge Blvd
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A Touch Of Brilliance Cleaning LLC

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A Transformation Cleaning Services

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A Wonderful Clean

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Alpharetta Zip Codes

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