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Angie's List In The Press

Alpharetta Cleaning Services Reviews

B
"I purchased an Angie's List coupon for 3 hours of house cleaning. I currently have a house cleaning service, but was unhappy with the recent cleaning, so I decided to give the coupon a try.
After I purchased the coupon I called them directly to schedule a cleaning. Crystal got back to me super fast and she was very helpful in scheduling for a couple days after I spoke with her. I also told that I would love a quote for a regular cleaning. She scheduled the cleaning for Friday morning with the owner,
Alpharetta Cleaning Services Provider Name Locked
, coming later that afternoon to do a walkthrough.
The team came Friday morning to clean the house. I have 5 bedroom 4 bathroom house with a basement that is half finished. Two of the bedrooms are completely empty, one full bathroom isn't used and the basement main room is empty. My usual house cleaners take about 2-2 1/2 hours to do the whole house, so I figured the 3 hours should be sufficient.
I started by taking the team through a quick walkthrough of the house. It was a mother/daughter and they were both very nice. Most of my home is hardwood floors. I usually let my normal house cleaners decide between
Alpharetta Cleaning Services Provider Name Locked
's Oil and Zep, but they recommended that they use Vinegar, which I said was fine. There are a lot of areas of the house that are not used frequently or are empty so I made sure to show them which areas needed more care than others. Most of the empty rooms and guest rooms just needed a quick dusting and vacuum.
I work from home so I was there the whole time they were cleaning. The only area in my upstairs that needed cleaning was the master bedroom/bathroom. As they were working I noticed that a lot of time was being spent upstairs. It took about two hours of the cleaning to finish he upstairs, which I thought was a little too long and not enough time to finish the rest of the house on time. At the 3 hour
Alpharetta Cleaning Services Provider Name Locked
they still weren't finished with the house so I authorized them to go over by 30 minutes, which I had to pay $30 more for. I didn't mind paying the extra, because it was the first time they had cleaned the house, which usually take a little longer for most people and a lot of the time was spent on the upstairs hardwood and kitchen hardwood with the vinegar while they were on their hands and knees cleaning.
Alpharetta Cleaning Services Provider Name Locked
came Friday afternoon for the walkthrough and gave an estimate for future cleaning at a discounted rate of $135. I thought this was fair, but the only problem is that my usual cleaners charge $75 for two hours w/out tip (two person crew also), so the price difference was extreme and more than I was willing to pay when comparing the overall work.
A couple of things that I noticed and pointed out to
Alpharetta Cleaning Services Provider Name Locked
was that streaks and residue were left on the granite counter tops in the kitchen and parts of them granite counter top. Also some of the stainless steel appliances weren't cleaned well, even though I had provided Zep Stainless Steel cleaner.
After
Alpharetta Cleaning Services Provider Name Locked
left I did notice a couple of other issues. Dog hair was not swept up fully on the main level, a coffee table in the living room was completely forgotten and the basement bathroom was not throughly cleaned and really didn't much look cleaner than it was before.
Although the overall cleaning was good I've decided to stay with my current house cleaners. Everyone that I came into contact with was extremely nice and pleasant, but for the amount of money I'm currently paying it wasn't worth it to make the permanent switch.


"
A
"Wow.. We switched to
Alpharetta Cleaning Services Provider Name Locked
and her team today for our house cleaning services. We have had another service for a few years, but after watching
Alpharetta Cleaning Services Provider Name Locked
at work, it's clear that our other crew was just going through the motions. Our house has never been cleaner.
Alpharetta Cleaning Services Provider Name Locked
and her team are top notch and I would highly recommend her to anyone wanting a reliable, high quality service provider!
"
A
"Fantastic! Best experience I've had with a housecleaner. I bought a Big Deal of 6 hours for $99. The appointment was easliy booked through the Angie messages. I had requested 2 cleaners for 3 hours but one couldn't make it, so I got one cleaner for 6 hours.
Alpharetta Cleaning Services Provider Name Locked
showed up right on time with her equipment and worked very hard and very well. She was nice and professional. That lady knows how to deep clean! I didn't have to give her a lot of instructions -- she just went to work and did such a thorough job. She started in the kitchen and polished everything; she even scrubbed the cabinets and took the knobs off of the oven. She spent over an hour just in the kitchen -- not counting the floors -- and really got all of the grime off. She was great in the rest of the house, too, which was very dirty. We ran out of time (I have a 3,000 sq. ft. house and a family of 5) and she had to rush through the floors and vacuuming, but I know that's because she was thorough, not slow. Frankly I would prefer that and have a great job done than a rushed one. She said if she had more time she would have loved to scrub the baseboards down. I would have liked to have her for longer, or back for another visit. I'm a very happy customer.
"
D
"Two young ladies showed up in casual attire for a $99 Angie coupon - 6 hours of cleaning services (or 3 hours for two people).
I took them on a tour of my one floor 3/2 home and pointed out specific issues that needed special attention. They only had 1 of the bedrooms to clean. I have an allergy to dust so I asked that the bedroom be cleaned from top to bottom. From past maid services, I assumed they knew what they were doing and went in to my office to work.
After 1-1/2 to 2 hrs, they appeared to be finishing up so I went around the house with a flashlight to examine their work. I was almost speechless from what I found and somewhat agitated about having to point out all the areas they missed or did a substandard job. I'm not going to go in to all the details but they did not vacuum as I had asked and I found many areas that they did not touch at all. I had set out clean sheets to make the bed and they said that they don't do that unless the bed is stripped. They never asked! I pulled the bedding off and asked them to re-make the bed. I asked if the second bathroom was done and they indicated that it was. I showed them that the toilet was never touched. They missed several greasy areas in the kitchen. Apparently they did not move any objects to dust or clean under or behind - both in the bedroom and kitchen. While they were willing to correct any issues, I should not have had to go around and personally inspect every area and ask them to re-do. They obviously have had no training and have not been supervised properly in the past to come up to an acceptable standard.
I got tired of re-asking to do things and finally just stopped to get them out of the house. After they left, I spent 2 hours taking care of the details. Even with the $99 coupon, they were not worth the trouble.
I thought I might call the owner to discuss the issues but felt that she/he obviously did not have the professionalism to be in the business nor did they do a follow up call to see if I was satisfied; so I would have wasted my time with that, also. The two women were pleasant and willing but obviously did not have the skills needed and I should not have to train them.
Overall, a very poor showing for an Angie's List provider. Other services I have used have exceeded expectations.
"
F
"After multiple scheduling issues on their end (earliest boing was months out, they cancelled on the day of after I'd worked for days getting things picked up, not showing on an appointment, not showing for an appointment they set after the expiration date to make up for one that THEY had missed) that drug out over the course of weeks... I only ever received 1 cleaning with 1 person. Fortunately the company I bought the deal through gave me credit toward another purchase. One of the worst customer service experiences ever. I expect them to be out of business shortly.
"
B
"Initial visit I was home and observed the employees. They did a really good job.
Second visit, I was not home but they appeared to do a good job. I did find some mildew in the tub but I probably would have also missed it.
Third visit I was not home and it appeared they rushed through the job. There were some undusted spots in the living room and the wood floors were not mopped properly.
I chose not to call the manager because it was the last time I needed them (I was recovering from surgery). If I had, I'm sure he would have someone come out and take care of the issues. This was my decision.
Since I have never cleaned someone else's home, I am assuming the following is in the method of how to clean: I was a little amused because things on counters and tables were not put back in the same place they were. I think they were using their "creativity" to make things a little more organized, at least in their minds. Not a big deal but at least I know they cleaned the area.
Because I believe service should be consistent and methodical, I might recommend them to a neighbor with the caveat that they ensure the quality of work is the same with each visit and if not contact the manager.
"
A
"I had purchased a special off of Angie's list for a whole home deep clean. Sometimes with specials I worry that the job won't be done well, but not in this case! We had truly let our home go and it was very dirty. These girls left nothing unturned! They were efficient and professional and made my house shine! I couldn't be more impressed! Great service!
"
A
"
Alpharetta Cleaning Services Provider Name Locked
responded to my phone call and scheduled a visit for giving me an estimate on a short notice. Luckily, she was in the neighborhood and we could schedule the actual house cleaning in a couple of days.
Alpharetta Cleaning Services Provider Name Locked
came along with another lady and they were very thorough in their work. It took about 4 hours and I think the job was very well done and if the monthly rate works out
we will hire
Alpharetta Cleaning Services Provider Name Locked
to come and keep our home clean every month.
"
A
"
Alpharetta Cleaning Services Provider Name Locked
and her crew were prompt, professional and did an excellent job. I recently had major surgery with a long recovery period and was in need of short term cleaning services.
Alpharetta Cleaning Services Provider Name Locked
had no problem with only coming a few times until I recovered. She let me know what time she would arrive and kept to that. Fabulous and friendly service. If I had it in my budget to keep her I would
"
D
"I was quoted a price of 110 just prior to the cleaning and then the woman who quoted it to me left. Apparently she didnt tell the cleaning crew because when they were done they asked for 150. They couldnt get her on the phone so they agreed to take the 110. So I tipped them 30 dollars feeling like they were losing money. Three women cleaned my house for 2 and a half hours. They did a thorough job including baseboards and window blinds etc. They did a great job actually. The problem is that they broke a couple of nick nacks which they told me about and a small bottle of special 300 dollar perfume that they didnt tell me about. They must have dropped it on the floor and stepped on it or crushed it with the vacuum. So a hundred dollar cleaning ended up costing me over 500 dollars. They were good but it wasn't worth the loss from breakage."

All Cleaning Services in Alpharetta, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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##1 Atlanta's Hardwood Floor People

210 Auburn Ave NE Atlanta
Atlanta, GA

(1) Alpharetta Carpet Cleaners & Air Duct Cleaning

520 Country Glen Ct.
Alpharetta, GA

1 MAN AND A MOP

154 Crumley St SE
Atlanta, GA

1 MAN AND A MOP

154 Crumley ST SE
Atlanta, GA

123 Peaches Cleaning Services

2643 Dorian Drive Apt A
Snellville, GA

2 Ladies & A Broom, LLC

1032 Highway 42 N
Mcdonough, GA

2 Ladies With a Mop

PO Box 161
Norcross, GA

2 Women with a Solution

1585 Tuftstown Ct
Snellville, GA

3D Solutions Enerprise

2383 Akers Mill Rd APT U17
Atlanta, GA

3womenwithabroom

3654 HOPKIN COURT
Powder Springs, GA

5 Star Cleaning Services

220 Ashley Oaks Dr
Mcdonough, GA

5Star Janitorial Services

351 Sapphire Bend
Riverdale, GA

A & A HOME CLEANING

1770 Indian Trail Lilburn Road
Norcross, GA

A Friend of The Family

1 Huntington Rd
Athens, GA

A Good Clean Company

703 Fairgate Road
Marietta, GA

A King Of Clean

stonebrook dr
Lithonia, GA

A Popular Shine Cleaning Service

1125 Rocky Ridge Blvd
Douglasville, GA

A Touch Of Brilliance Cleaning LLC

125 Laurel Mill Court
Roswell, GA

A Transformation Cleaning Services

115 Antler Trl
Temple, GA