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Winter Park Mobile Home Remodeling Articles
Mobile Home Remodeling reviews in Winter Park
He is careful with his clients time and money. When surprises occurred such as an uneven floor, he consulted with the homeowner, laid out options and then fixed it fast drawing on his huge stable of quality subcontractors.
The owner of the company,
For most of the project our contact was Ric Singer. And, for most of the project he was nice, easy to work with and seemed to want to do a good job. Sometimes he would do extra stuff that he really didn't have to, but wanted to make it nice. The problem was that so many things were simply done wrong. He would leave his guys alone and they would find something to mess up such as a terrible paint job that had to be done twice, botched drywall, or trim that obviously wasn't in right. They came to us when installing the can lights to see if we had any electrical wire. Really? Very few things were done right the first time.
One mistake that is still a problem is that he bought and installed a bypass shower door for a 59" opening, but the mobile home shower opening is a smaller nonstandard 52". He would never admit that he bought the wrong size. Since the sliding doors are too big you could barely fit into the shower. He said we would not be happy with the kind made for mobile homes and that we had told him the tiny opening was ok. Not true, but, we worked with him (should have just told him to remove it from the start) because he seemed to be really trying to get something nice that would match the fixtures, etc and he was going to make it right. While he bought a good brand, I did my own research and found that there were several manufacturers that made a quality door that was the right size. I think he just didn't do his homework. He just bought what he found at Home Depot. Then the guys he had doing the installation were left on their own and really didn't know what they were doing. It had be be installed three times and one of the doors still isn't in right. Anyway, we also needed to change the handle on the door so you could slide it open all the way. Also they left a mess of excess caulk in some places and totally missed the caulk in other places. Now they are gone.
But, one of the biggest mistakes (besides his lack of oversight) was his own mistake with the counters. This was the mistake that in the end caused the most confrontation. There were two counters being replaced. We specified in our contract that they be solid surface. Ric looked for days and couldn't find anything that was in his budget. Unfortunately for him, he never shared his supposed budget with us before he gave us a lump sum price to do the work and signed a contract. Now he wanted to charge us extra. We would not accept that, but what we did was go look and find the least expensive acceptable solid surface counter. It was the bottom category at Home Depot. Ric finally got the counters on order. We asked him repeatedly to check the measurements and get the holes correct for the faucets that we were supplying. But when the counters were delivered and the holes for the faucets cut right there at the house with the faucets sitting right there in their box... guess what? That's right, the holes were drilled in the wrong place. They were too close to the back and you couldn't pull up the lever for the pop up stopper. He didn't say anything, but, when we pointed out the problem he became confrontational. What did I want him to do? Replace the counters and spend another $1200? (People can get mean when money is involved). No, I wanted the faucet to work the way it was supposed to. That is when
When we had our skirting installed, we were very impressed with their service. During that project, an unscheduled road closure caused them to drive most of the way, and turn around, unable to get to our house. They did not charge us extra, but instead, worked us in to the next available spot.
He was supposed to finish drywall work to the doorways inside where the trailer was split to move it. And he was also supposed to fix the carpeting that they sawed through. He also asked to take my tires for my trailer. I told him that I wanted to use them to make flower beds at my new location. He said that he would bring me semi tires to replace them and as of yet I have not received any tires in return. He came yesterday to move my shed which was not moved until the park manager talked to him. It was sitting on the lot next door. He put it right in the middle of my yard instead of moving it to the back of the lot. He never came to the door to ask me where to put it. He seemed to be having trouble getting it any further back on the lot so he just left it where it was. I fully intend to take him to court over this. I am very unsatisfied with his work and his customer service.
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