Deck Building reviews in West Palm Beach

D

Rating
It took a while to even get in contact with someone. After emailing and calling multiple times I finally got a return call from the office. Lovely young lady, I think it was
West Palm Beach Deck Builders Provider Name Locked
? I apologize if I have her name wrong. She was lovely. Apologized that it took so long to get back to me- they were undergoing some changes w staffing and she assured me all was well now.
West Palm Beach Deck Builders Provider Name Locked
arrived about 25 minutes late. After a 2 hour (I believe) window. I actually called the office to make sure I didnt have the wrong day/time. No apologies once he did show. We walked around the house for a bit while I showed him what we needed and he took notes.
When we were done he said he'd probably have a quote emailed to me by the end of that day or monday. Long story short...multiple emails and phone calls and he finally got back to us w a quote several days later. Once again, he's out of reach. I asked if the quote could be broken down for each item. Was told
West Palm Beach Deck Builders Provider Name Locked
was out of town and unable to do that. I asked if he could do that when he returned??
West Palm Beach Deck Builders Provider Name Locked
. Nothing. We have a considerable amount of work needing to be done as well as 3 other bathroom remodels we could have added on. Our business must not be important enough to warrant return calls or follow ups. I cant tell you what type of actual work they are capable of as I never even got that far.
- Maria M.
A

Rating
There was a tremendous amount of dust from removing the original coating, but after all is said and done, I am very pleased with the work performed. Their crew showed up when expected, and they did a fine job of cleaning up the mess when they were through. So, I can sincerely recommend them for any patio/deck work.
- RICHARD L.
F

Rating
Horrible, terrible. The company completed the work and shortly after we began to have problems. The grout lines started to chip and stain. The tile sections were staining, cracking and breaking off. It was very difficult to get this company to do anything about these problems. The owner,
West Palm Beach Deck Builders Provider Name Locked
, just kept telling us he was not sure why it was happening and that he would fix it. We would ask how he could fix it, if he did not even know what the problem was...he would always tell us he did not know. We consulted with several other companies who do the same work. They said that the sealer was put on the
West Palm Beach Deck Builders Provider Name Locked
product before it was dry. Our patio is a disaster. I would never, ever recommend this company. It will cost a minimum of $2,000.00 to fix our patio, bringing the total to $6,000.00! Do not hire this company!
- ANNE G.
A

Rating
West Palm Beach Deck Builders Provider Name Locked
did what they said they would do. Their people were wonderful to deal with. There was an issue with roofing nails showing on the wood underside of an overhang. They took care of it by building a wood soffit over that area and did not charge extra. We did not have to wait long for them to start the work and they finished the job very quickly. Their painting and gutter subcontractors were also excellent to work with.
- Mona K.
B

Rating
Let me begin by saying that I really wanted to give
West Palm Beach Deck Builders Provider Name Locked
an A, because the pool and patio came out beautifully -- just like we wanted, and we really LIKED the crew members and managers we dealt with; however, due to administrative details, I really can not in good conscience say the overall experience was excellent. We found
West Palm Beach Deck Builders Provider Name Locked
at the Palm Beach Home Show in January, 2013. We had been looking for a pool contractor for more than a year, and the home show was our last-ditch effort to find someone. We were happy to find
West Palm Beach Deck Builders Provider Name Locked
, who was the salesperson we had dealt with at another pool company a year before (but who had left -- after he left, that pool company changed their bid, by adding 200 feet to our patio and $4,000.00 to the proposed price), so we thought it was a good omen. We made an appointment then and there, and
West Palm Beach Deck Builders Provider Name Locked
came out to our house 2 weeks later. His proposal was thorough -- we insisted on it. Having been around the block already, we wanted to make sure that any and all work was accounted for and included in the price -- we didn't want any surprises or open items. The overall price was extremely fair -- not the lowest bid we had received, but not the highest, either (we had received 6 other bids).
West Palm Beach Deck Builders Provider Name Locked
promised work would start "as soon as the permits were issued" -- I required that work at least start by Easter (which was 6 weeks away, at the end of March), because my whole family would be at my house for Easter dinner and the pool was leaking and the pump was broken -- our pool literally looked like a cement retention pond. My only other option to make it look decent was to throw some fish in it. We signed the contract that day and gave them a deposit for a little less than 1/3 of the contract price which I thought was a little high -- in fact, the whole payment schedule bore no relation whatsoever to the progress of the project. Looking back, I wish I had negotiated the payment schedule to better reflect what was actually happening with the project.
West Palm Beach Deck Builders Provider Name Locked
also promised that we would have a project manager who would be "on hand" to supervise the entire project, and that if there were any isses "whatsoever", we could call him and he would help us. The permit application was made fairly promptly (the permit was issued March 20), but I do not think they ordered the materials until after the permit was issued. I was subsequently charged $350.00 for a permit processing fee (which was NOT the city's permit fee). When i asked what this was for, I was told it was for "design drawings" which turned out to be drawings I had given them, and on which someone had highlighted the pool and patio area. They also wanted to charge me $45.00 for recording the notice of commencement. When I asked why the recording fee was so high I was told that that was what they were charged by the
West Palm Beach Deck Builders Provider Name Locked
's office -- which was not true, because recording a one-page notice of commencement only cost $10.60. I did not pay their charge -- I only paid the $10.60. Even though the permit had been issued on 3/20, we heard nothing about starting the job, and I was calling daily to find out when someone would be there to drain the pool before Easter Sunday. It finally got scheduled for Friday, but the person didn't show. It was then rescheduled for Saturday morning, but the person didn't show. After close to 10 telephone calls to
West Palm Beach Deck Builders Provider Name Locked
(who did nothing, and who, after taking my first call, refused to pick up the phone) and the owner, someone finally showed up to deliver a pump so we could drain the pool ourselves (the pump broke before it was completely drained, and we couldn't get anyone to come fix it). Actual work did not start on the pool until 2 weeks later (despite promises that it would start earlier). Materials that were supposed to be delivered to the house were not delivered when promised, and with various explanations and excuses that made no sense. When work did finally begin, it progressed in an orderly and efficient manner. We loved our project manager,
West Palm Beach Deck Builders Provider Name Locked
, however he was not on site to supervise as
West Palm Beach Deck Builders Provider Name Locked
had promised -- he was "on hand", in that he was always available by phone, always took the call, and always resolved or attempted to resolve whatever issues there were (as you may have observed, I have a slight case of OCD and am totally Type A, but
West Palm Beach Deck Builders Provider Name Locked
was always patient, understanding and helpful) -- but he was not there supervising. There were issues and incidents that arose during the construction that would have affected the quality of the finished project; speaking with the crew members on site was useless -- they would not listen to me (to the extent they even understood what I was saying). Calling the office was useless -- they were always busy or "unavailable". The only time I had no problems with communication was when a payment was due -- on those days, I heard from the
West Palm Beach Deck Builders Provider Name Locked
office at least 3 times. To give you some examples of issues we encountered: At least 10 waterline tiles were installed incorrectly; prior to installing the waterline tile, all of the old tile was supposed to have been removed. I went out to watch the progress and saw the crew plastering over the old tile instead of removing all of it; Once the brick pavers were installed, the crew started the work on the tile and the plaster and dust got on their shoes. They were walking all over the new brick, grinding the plaster and plaster dust into the brick so the entire patio was covered in white spots. It required a pressure cleaning (by them) to get all of the white spots off the brick. On the good side, we had an issue with the tile for the top of the spa because the way our spa had been constructed (not
West Palm Beach Deck Builders Provider Name Locked
problem), the walls were not of even thickness. This created a problem in terms of how to place the 2"x2" tiles on the top of the spa walls (the cap tile). The tile installer,
West Palm Beach Deck Builders Provider Name Locked
, came up with a brilliant idea for how to position the tiles, and it really looks beautiful. The crew that does the resurfacing (
West Palm Beach Deck Builders Provider Name Locked
and company) was amazing, and very helpful in explaining how to maintain the surface. So, even though we certainly had issues during the construction, we are more than satisfied with the final result -- the pool and patio look gorgeous, and turned out exactly as we had wanted. It is my understanding that the owner has taken a more proactive stance and is much more involved in resolving customer issues. He has hired new people in the office (which includes MORE people) so that customers can actually speak with someone. Toward the end, we found the front office to be a little more communicative, and a bit more available. Knowing what I know now, I would still hire
West Palm Beach Deck Builders Provider Name Locked
to do my pool remodel -- but I would have asked more questions about those permitting fees, and changed the payment schedule.
- anne Z.
A

Rating
West Palm Beach Deck Builders Provider Name Locked
was the only service provider that came up with a solution to my flooding problem before he installed my enclosure. The work went smoothly and the crathsmanship was second to none. I highly recommend
West Palm Beach Deck Builders Provider Name Locked
for price and quality work.
- PEDRO R.
A

Rating
I found R.P.F. Pressure Cleaning & Paver Sealing Service through Angie's List about three weeks ago. I called the owner,
West Palm Beach Deck Builders Provider Name Locked
, and left a message for him to return my call at his convenience. Keep in mind that he is working throughout the day, so your call may be returned later that night or the next morning, but it will definnitely be returned. We set up a time for him to see our pavers both in our large driveway and lanai in the back of the house. He gave me a firm price, which was an excellent quote. We set up a day for him to come, weather allowing.
On the designated day,
West Palm Beach Deck Builders Provider Name Locked
arrived with his assistant
West Palm Beach Deck Builders Provider Name Locked
and, in my presence, detailed the work that was to be done the first day of the two-day job, to make certain that everything was covered and the scope of work agreed upon. They were very well groomed and had on spotless clothing. The first day was the scrubbing and pressure washing of the pavers and screens. The equipment was heavy-duty and held up to the job.
West Palm Beach Deck Builders Provider Name Locked
did a superb, professional job of both scrubbing and pressure washing the pavers, pressure washing our screens and the inside of our lanai and walls. He was articulate in
West Palm Beach Deck Builders Provider Name Locked
, intelligent, and easy to work with.
The next day around 1:30, in the heat of the day and the best time to apply the paver sealer,
West Palm Beach Deck Builders Provider Name Locked
arrived to perform that task. He removed the leaves and debris from the pavers that had fallen the night before and began his task of sealing the pavers. He didn't miss a single spot! His work was beautiful and thorough. When he had finished, I paid him the amount of his quote to me. He's putting us in his computer so we can be contacted next year to see if we need any work done. I want to comment that both
West Palm Beach Deck Builders Provider Name Locked
and
West Palm Beach Deck Builders Provider Name Locked
are not only knowledgeable professionals, but were also gentlemen. They are the kind of people that you are pleased to have on your property and in your home. I recommend
West Palm Beach Deck Builders Provider Name Locked
of R.P.F. without reservation.


- Juanita M.
A

Rating
We knew we had to wait for the permit, and waited patiently. Began getting frustrated, and looked it up on line ourselves to find the permit had been granted 2 weeks after applying. We had waited at least 5 weeks with no word after putting down deposit. There seemed to be a lack of communication between the screen company and the guy they had us using for the Euro Tile. We were told by the salesperson who came to the house that the Euro Tile would be done first, then the screen. We heard NOTHING from the EuroTile guy, even though he lived quite close to us. We ended up going back and forth with
West Palm Beach Deck Builders Provider Name Locked
several times, being told that the tile was in fact done afterwards, then before, just a very aggravating process. Finally they got the EuroTile guy to show up, he was pretty horrid. Just not nice and with an attitude. I am not sure what the issue was, whether he was unhappy sub-contracting through FS or what. There was more back and forth with what comes first, tile or screen. Finally they decided tile - just as the salesperson had said. The workers who came to do the actual tile were great - nothing like the owner who they were in fact related to. They did an awesome job and were quite pleasant. When the boss showed up at the end of it, he was again not really pleasant. He had made a comment about the colors I picked, like "Who picked that?" as if they were awful. Not professional at all. Enter the screen builders. At last! These guys were fantastic. Very knowledgeable and did a GREAT job.
West Palm Beach Deck Builders Provider Name Locked
is a dynamo. I picked FS because their screen enclosures are of a high quality. We are really happy with the enclosure when it's all said and done, as well as the floor. The people who actually did the hands on work were all fantastic. I just wish the office staff at FS could get it together and have better communication. I would use the Euro Tile company again if I could just have the workers come and not the owner. So, I rated it high on all counts, as the end product was well worth it.
- Jackie K.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Deck Builders in West Palm Beach, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & M PAINTING OF SOUTH FLORIDA INC.

4848 NW 24TH CT
Fort Lauderdale, FL

A Contractor's Solution LLC

Jupiter Farms
Jupiter, FL

A Perfect Cut Concrete Cutting Inc

Ne 28th Ct
Lighthouse Point, FL

A&G Concrete Pools

410 Saeger Ave
Fort Pierce, FL

A&S Home Services

5346 Oakmont Village Cir
Lake Worth, fl

A2Z Home Renovations LLC

391 E Las Colinas Blvd.
Irving, TX

AAA Pavers Inc

PO Box 33641
Palm Beach Gardens, FL

AABCO ROOFING INC

271 NW 1ST ST.
Deerfield Beach, FL

Acreage Aluminum Inc

13749 54th Ln N
West Palm Beach, FL

Adco Paving Inc

15136 68th Ct N
Loxahatchee, FL

Advanced Hurricane Protection

4517 SE Commerce Ave
Stuart, FL

Affordable Pressure Washing

419 NW Kabot Ave
Port Saint Lucie, FL

AFFORDABLE RESTORATION INC.

3027 NE 12th Terrace
Fort Lauderdale, FL

Affordable Screening Two

9595 SE Sharon St
Hobe Sound, FL

Agnello & Sons General Contracting Inc.

Chestnut Ridge, NY
Jupiter, FL

AGUILAR CUSTOM SERVICES INC.

4908 Jefferson Rd
Delray Beach, FL

AJP Construction

5476 Enclave Crossing Way
Delray Beach, FL

Alan C Harrison Inc

366 Venus Ave
Jupiter, fl

Albright Roofing & Contracting Inc

4479 122nd Ave N
Clearwater, FL

All About Pools LLC

4480 NW 18 Terrace
Fort Lauderdale, FL

Join Angie's List to get the best local reviews in West Palm Beach.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Deck Construction
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money