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Cable Tv Providers to Avoid

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B
"Internet offers the best service that I can find. Cable TV is a monopoly. Landline phone is the cheapest but doesn't operate when power is out. I may end landline" at some point. To the extent I have needed it, their repair service has been excellent. As there are few alternates where I live, I would recommend them over Verizon DSL and landline.

-William K.

A
"they were on time (2 hour window ) even a bit earlier but they called first.,they did the installation and tested all the equipment ( tv, phone internet, dvr , remote" controls. ALL in the 2 hour window

-Andre S.

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Local Articles in Wellington

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.
 
You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Cable Tv Service reviews in Wellington

F

Rating
In September my bill was $156, the next month it went up to $184, then I called and they were supposed to reduce the amount because I was "a loyal customer." My bill today, in February, and they upped my charge again. They also keep charging me for 6 TVs - I do not have 6 TV's. I called the main office and they have not yet gotten my bill corrected. The local company is not very helpful only the main office.
- Ellen W.
B

Rating
I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.
- Theodore S.
D

Rating
The installer was fine at his job (but wanted me to call him directly instead of calling
Wellington Cable Tv Providers Provider Name Locked
in case of trouble in the future. I get it. I know why he would want that. But no). Everything else, every other customer service interaction, has been exactly as bad as
Wellington Cable Tv Providers Provider Name Locked
's abysmal and well-deserved terrible reputation would lead you to expect. They love passing the customer from one agent to the next: I got hung up on and/or transferred by two separate people before I finally got someone to do what was needed one of the many times I've had to call to get something fixed. Just got my first bill, which included $140 for a service I cancelled weeks ago and never used. The latest customer service guy I spoke to claims he's removed it, but a lot of claims from
Wellington Cable Tv Providers Provider Name Locked
agents have proved to be false in the past month (We spelled your name wrong on your initial order? Too bad, you have to go in person to a
Wellington Cable Tv Providers Provider Name Locked
office to have it changed. The next week, a different agent I speak to on the phone fixes it on the spot. And that's just one example of many).
In short, incompetent staff that doesn't care (and I imagine they're paid nowhere near enough to care at all). If you are stuck with
Wellington Cable Tv Providers Provider Name Locked
, never, ever, EVER use their online chat service, is my advice. Like, ever. You may get tossed around from agent to agent on the phone, but it'll still be better than "
Wellington Cable Tv Providers Provider Name Locked
" the know-nothing agent at the other end of the chat.
I have no other option for cable or Internet in my current location. Otherwise I never would have chosen
Wellington Cable Tv Providers Provider Name Locked
, which is exactly as useless as I expected. The only reason I don't give them flat-out across-the-board F's is that the actual cable and Internet service seems to be good. I indicated I'd use them again, but that's because, again, sometimes you have no other option. If I did, the answer would be H***, NO.
- Karen F.
B

Rating
I changed the TV service because of increasing prices, but I kept the land line phone and Internet. Even when they dropped the price, they dropped it from the raised price, not the previous one.
- Nathan F.
A

Rating
I know others have had issues, but I've had nothing but positive experiences with TWC. I've been using them since I moved to the area about 20 yrs ago. Yes, I'd rather pay less than what I do for services, but their customer service has always been great for me (& it's the primary reason I've stayed with them). Very rarely have I had connectivity or cable issues, but they've been responsive & professional when I have.
- M R L.
D

Rating
It is not unusual to have trouble with all three areas (phone, internet and TV.) Sometimes I can fix problems on my own by resetting the systems. The basic attitude of the company is that they are the only provider who offers this package. When it works, it works well. However, I've had a lot of problems with it. Members can call and ask for "client services" or "client retention" to ask for a discount. Ask to speak to someone higher up to discuss bill.
- Herschel L.
D

Rating
My first pet peeve is I've contacted them five times in the last week for service related issues with their online chat and every time, they tried to sell me additional services. If I'm having trouble with a company's performance, the last thing I want to do is spend more money on their services. My internet services started fine and now I only get to download 0.26 MBS when I am paying for 50 MBS. I'm paying for 140 channels and am only receiving 10 channels and they are weird channels like 24-7 star trek next generation, QVC, and some public access cable channel. On the plus side, they are able to send a service person within 48 hours.
- lori a B.
D

Rating
At the home show I attended, I talked to a gentlemen from
Wellington Cable Tv Providers Provider Name Locked
about getting an alarm system from them. He quoted me a price. I said I don't want to follow through on this and I will call when I am ready to proceed. When I went to my computer and looked at this months bill. They had raised it to that quoted price- $132. When I called to complain. They told m that they had no record of the previous price I had been guaranteed until June. They wanted me to sign up for a whole new price that was much greater than $109/monthly that I was paying previously. They said they would get back to me within two or three days and I haven't heard a word since!
- John T.

All Cable Tv Providers in Wellington, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

110/220V Electric Co.

2 Seville Court

2JDATA

3147 Jupiter Park Cr
Jupiter

AAAV, Inc

777 South Flagler Drive
West Palm Beach

AK Security Solutions

29720 Quinkert St

All Wired Up

14239 Horseshoe Trace
Wellington

Audio Advice, Inc.

11409 Carolina Place Pkwy

Blue Tree Media LLC

4731 West Atlantic Avenue
Delray Beach

CAPITAL AUDIO VIDEO SYSTEM

1250 WALLACE DR
Delray Beach

Comcast Boca Raton

1300 NW 2nd Ave
Boca Raton

Comcast Boca Raton

9407 Glades Road Boca Raton, FL
Boca Raton

Comcast Boca Raton

9407 Glades Road Boca Raton, FL
Boca Raton

Comcast Boynton Beach

901 S Federal Hwy
Boynton Beach

COMCAST CABLE

3115 FORTUNE WAY
Wellington

Comcast Delray Beach

52 W Atlantic Ave
Delray Beach

Comcast Delray Beach

7424 North Oriole Boulevard, Delray Beach, FL
Delray Beach

Comcast Lake Worth

7394 Lake Worth Road
Lake Worth

Comcast West Palm Beach

519 Clematis St
West Palm Beach

Dapper Cut Installation

19666 NW 27th Ave.
Miami

delete

Boynton Beach

Garrison Norton Technical Services

326 Azalea St
Palm Beach Gardens

Get Wired Productions Inc.

9511 Boca Gardens Cir S
Boca Raton

Home Entertainment Solutions, Inc.

2855 NW 112 Avenue, Suite 8
Doral

James Walker Services

P.O. Box 584
Jupiter

JBI Telecom

301 Yamato Road Suite 1240
Boca Raton

Klein Tech Systems LLC

609 Roberta Ave
Orlando

Knight Automated Electronics

2610 Old Okeechobee Road
West Palm Beach

Little Apple Co

50 Riverglen Drive

Mitech Technology, LLC

4737 Orange Dr
Fort Lauderdale

PJ Industries

123 N Congress Avenue #318
Boynton Beach

Reliable Electrical Service

9109 N. W. 68 Street
Fort Lauderdale

RepairSittersPLUS

149 W 13th Street
Riviera Beach

RICHARD A JONES ELECTRIC INC

204 N Old Dixie Hwy
Jupiter

Ronin Real Estate Development LLC

972 S Deerfield Ave
Deerfield Beach

Secured Communications Inc

3249 SE Quay St
Port Saint Lucie

Sound Xcetera Inc

4170 NW 106th Avenue
Pompano Beach

The Television Guy

5410 NW 107 ave
Miami

TVCR

1975 SANSBURYS WAY
West Palm Beach

VILLAGEWALK OF WELLINGTON

2500 VILLAGE WALK CIR
Wellington

Wescomm Technologies Inc.

15091 Champaign Rd

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