"Had another septic tank company out on 06/05/2014 which we've used in the past so I trust him. He determined we need a new drain field so he requested information on what was previously done to the tank and drain field.
When I showed him the ...more paperwork from
, he was shocked at the price that was charged. He said according to the paperwork the part that was installed should only have been at most $200!
Also, when I read the paperwork it stated, "If repair fails in 1 year
will pull permit & credit $500 towards new drain field if TBP installs new drain field". Makes me wonder if the repair they "did" wasn't done or wasn't done correctly since we now need a new drain field and it's only been 6 months since they serviced this tank. "
Rated Review by Kathleen G.
"The plumber arrived as scheduled. I appreciated the prompt service, as this was Memorial day weekend. He assessed my needs and quated me a price of $500. I asked if he could do any better on the price, as this seemed quite high for approximately and ...more hour of labor, and virtually no materials. He said he would try to adjust the price. He did a good job installing both pieces and tested for leaks. He adjusted the bill to a lower $375. I appreciated the bill adjustment, but the price was still high for the labor provided. "
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Tampa homeowners frequently turn to unlicensed contractors, who can charge lower rates since they don't have to pay for insurance or licensing fees.
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Valrico Plumbers Reviews
"Arrived as expected. Friendly and went right to work once job was defined. Finished in about an hour and cleaned up 100% to my satisfaction. Good price, good service and now my recommended local plumber should anyone ask for one. Will definately do business with this firm again.
"Their business model is single pricing, meaning they give you a price and that is the maximum you pay for the services. They were punctual and very professional. They did all the work as specified. At one time we had four plumbers working on the project.
Very satisfied with their work and pricing. Received five bids for the work and
...more was the best value for the money. But were hundreds of dollars cheaper than better known and advertised plumbing services.
Will use them again for other home projects. "
"We were treated poorly by a company with apparently little regard for their customers and some of the worst customer service I have experienced.
My wife and I have 30 some reviews in Angie's List dating back to 2005. All were As and Bs.
will be the first F we have ever given to a company
After one bad experience, when ...more the
plumber did not show at all, we actually gave the company a second
. We had to contact them to point out the problem, but a manager called and offered a 20% discount. I would not want to condemn someone after one mistake...we all make mistakes. And then they did show for the second appointment, and the plumber was in fact helpful and on time. He was professional and prudently warned us that his repair might not last. We took the risk, with the intent of contacting
again if the repair did not work. I was encouraged.
So we sought them out a third time, when as the plumber suggested might happen, the repair failed. The next step called for a more complex repair. However, they utterly blew it again by not showing until hours afterwards the schedule and, just as before, only when we called the office. I acknowledge that delays may occur, but they didn't call to explain or inform until we called them. We received no apologies nor explanation for that failure and this time no call from a manager. At that point, when my we declined any further service and sought the services of another company that fixed the problem on the first try and at a
My wife wasted nearly two days waiting for them, and in both cases she had to seek them out to determine what was going on. Unfortunate all around.
"The service tech was very professional and on time. He seemed well trained and knowledgeable. Called for service in the morning and received the service that afternoon. So absolutely no complaints about the customer service or the service itself.
My only gripe is the pricing. Without the Super Deal coupon it would have been close to highway ...more robbery. With the coupon
it came down a bit to where I felt it was on the high end of the spectrum, but closer to this planet's atmosphere. I understand the cost of doing business these days and what it takes to have a fleet of vehicles, supplies, etc. That said, I think they should be upfront that the most basic of services will cost 100.00 including the trip fee and anything above the minimum will be several hundred dollars. I almost needed oxygen when the list prices were written down. The tech spent 45 minutes or so onsite. I'd use them again, but only with a super deal.
"we live out of state and we found this plumber threw a friend and we have use him two times they are always so nice to talk to and the job is always done when they say it will be and at a good price we work will
within the next couple days from our original call even though it wasn't an emergency.
came out promptly and was very professional. He showed me the sewer cleanout cap that I couldn't find from the last time they did outside work on our main sewer line (he had showed my husband ...more the cap and I never could find it in the bushes). Then he checked out each sewer clean out access point in our main sewer line (by the house and the other by the street) to determine where the backup was occurring (the problem was not outside the house). He was thorough and had me flush multiple times and run the upstairs shower the whole time he was at our house. We couldn't get the toilets to back up or start bubbling so he augered the downstairs toilet (the one that was doing the bubbling the night before). He then removed the curved part of the sink drain and cleaned it out since it was backed up and showed me how to release the button under the sink so I can lift the sink stopper out to clean it myself the next time. The shower had still been running and didn't back up the downstairs toilet. So, he figures that the pipes were coated with grease (even though I try to be careful and not put cooking oil down the drain) and sludge which can slow things down. He showed me a product Bio-Clean that is much better on the pipes than Drain-O to help clean out the pipes in the house. I chose to purchase it from him (not included in the $240 price) so we could use it before our guests arrived. We used it for 5 days in a row and haven't had any more problems. He said it is a monthly treatment. We are very happy with his thoroughness and professionalism and will continue to use this company in the future. "
"I have been happy with their services before, plumbing repair and septic clean out.
is the best clean out guy in the county. I called for a drain field estimate and was told I would get a call back with in a day. A week to ten days later I called again. It still took three days before I received a call. By that we had decided ...more on another company to do the work ."