Sample Reviews

F

Rating
This was the worst experience that we have had with any contractor in the 12 years that we have owned our home. Delivery of the awning was late. This was partially due to the incompetent shipping company that Sunesta and Accent Improvement chooses to work with (Old Dominion Freight Lines), and partially due to the absence of follow-up on the part of the owner,
Trenton Deck Builders Provider Name Locked
Serfaty. We could not get any kind of straight answer from
Trenton Deck Builders Provider Name Locked
on the reason for the delay, or on the breakdown of costs (
Trenton Deck Builders Provider Name Locked
requests like a breakdown of the amount paid into cost of awning, shipping, and installation charges were ignored by him).
Worst of all, he was completely rude and inconsiderate to my wife. He yelled at her on several occasions and called her unreasonable, which I thought was completely inappropriate and unprofessional. It is fine for him not to like us, but I would have expected him to have a little more self-control and consideration for his customers.
It was particularly frustrating that when he did arrive to unpack and install the awning, that the awning color was quite different than what we were shown when he came to our house to do the estimate.
Trenton Deck Builders Provider Name Locked
showed up without a book of fabric samples, instead relying on the Sunesta website for us to select the awning color.
Trenton Deck Builders Provider Name Locked
assured us that while the color might be slightly different on a tablet screen as compared to actual fabric, the difference would be minimal. It was most certainly not a minimal difference, and he was completely dismissive of any of our complaints (again in a disrespectful manner). He did not accept any responsibility for any of these issues (timing of delivery, color discrepancy). We had trusted
Trenton Deck Builders Provider Name Locked
's judgement that the color of the awning would match with our newly painted house colors - placing our trust in him was clearly our mistake.
As Sunesta does not have any other dealers in the area besides
Trenton Deck Builders Provider Name Locked
and
Trenton Deck Builders Provider Name Locked
Serfaty, I would have to recommend that people in this area shopping for an exterior awning use a company other than Sunesta.
- Michael R.
A

Rating
The project was to replace an existing deck at a rental property.
Trenton Deck Builders Provider Name Locked
(the owner of
Trenton Deck Builders Provider Name Locked
) met me out at the construction site. The original deck had a rectangular design that spanned the east side of the house. We discussed the job and various options.
Trenton Deck Builders Provider Name Locked
proposed an alternative deck design that was more functional than the original (i.e., had a larger usable deck area), and yet required slightly fewer square feet than the original design. About a week later, I received estimates for two proposed designs, the original design and
Trenton Deck Builders Provider Name Locked
's proposed alternative. I selected the alternative (more functional) design.
Trenton Deck Builders Provider Name Locked
's bid for the alternative design was slightly lower than his bid for the original design. Both bids from
Trenton Deck Builders Provider Name Locked
were lower or competitive when compared to bids that I received from other contractors. The deck that
Trenton Deck Builders Provider Name Locked
built is much more attractive than the original rectangular deck. All other contractors only considered replacing the original deck, and none had the creativity that
Trenton Deck Builders Provider Name Locked
brought to the job!
In addition to the overall deck design,
Trenton Deck Builders Provider Name Locked
proposed different options for the deck surface (various hardwoods and cedar) and the deck railing (all cedar railing, versus aluminum frame and tempered glass, versus custom cedar frame and tempered glass, versus aluminum frame with cables).
Trenton Deck Builders Provider Name Locked
was very knowledgeable about the pros and cons of the different options (for example, the longevity and maintenance of a hardwood deck surface versus a cedar deck surface). I wanted a railing with tempered glass. Not many contractors provide an option for a custom cedar frame and tempered glass. I selected this option and it saved about $1000 versus the option of a railing that used an aluminum frame and tempered glass.
- Robert V.
A

Rating
After years of searching for someone reliable, I finally found
Trenton Deck Builders Provider Name Locked
. He did an amazing job finalizing the design based on drawings I found online. He stayed on schedule and always let me know when we was on his way. We passed all inspections the first time and one inspector said they wished everyone would do great work like
Trenton Deck Builders Provider Name Locked
's. My deck is the envy of the neighborhood!
- Donna D.
A

Rating
Trenton Deck Builders Provider Name Locked
was excellent. He really knew his stuff. He was very detailed. Took his time with the inspection and explaining it to us. He was down to earth and never once did we feel he was trying to price gauge us.
- RYAN L.
A

Rating
Everything went very smooth through the process. They had a backlog so it took a while to get the job started but once they started they were at the house every day until it was complete. No trash or debris was left in the yard, everything was hauled away. The crew on site was knowledgeable and was able to answer any questions we had.
- Dan B.
F

Rating
This was the worst experience that we have had with any contractor in the 12 years that we have owned our home. Delivery of the awning was late. This was partially due to the incompetent shipping company that Sunesta and Accent Improvement chooses to work with (Old Dominion Freight Lines), and partially due to the absence of follow-up on the part of the owner,
Trenton Deck Builders Provider Name Locked
Serfaty. We could not get any kind of straight answer from
Trenton Deck Builders Provider Name Locked
on the reason for the delay, or on the breakdown of costs (
Trenton Deck Builders Provider Name Locked
requests like a breakdown of the amount paid into cost of awning, shipping, and installation charges were ignored by him).
Worst of all, he was completely rude and inconsiderate to my wife. He yelled at her on several occasions and called her unreasonable, which I thought was completely inappropriate and unprofessional. It is fine for him not to like us, but I would have expected him to have a little more self-control and consideration for his customers.
It was particularly frustrating that when he did arrive to unpack and install the awning, that the awning color was quite different than what we were shown when he came to our house to do the estimate.
Trenton Deck Builders Provider Name Locked
showed up without a book of fabric samples, instead relying on the Sunesta website for us to select the awning color.
Trenton Deck Builders Provider Name Locked
assured us that while the color might be slightly different on a tablet screen as compared to actual fabric, the difference would be minimal. It was most certainly not a minimal difference, and he was completely dismissive of any of our complaints (again in a disrespectful manner). He did not accept any responsibility for any of these issues (timing of delivery, color discrepancy). We had trusted
Trenton Deck Builders Provider Name Locked
's judgement that the color of the awning would match with our newly painted house colors - placing our trust in him was clearly our mistake.
As Sunesta does not have any other dealers in the area besides
Trenton Deck Builders Provider Name Locked
and
Trenton Deck Builders Provider Name Locked
Serfaty, I would have to recommend that people in this area shopping for an exterior awning use a company other than Sunesta.
- Michael R.
A

Rating
Crew showed up at the scheduled time and completed work on schedule. There was some difficulty with the fan after it was installed.
Trenton Deck Builders Provider Name Locked
let us know that they did not expect payment until the job was completed to our satisfaction. They called me to schedule return appointments, I was not chasing them to finish the work. They came back twice when it was convenient for us and resolved the issue.
- Dan B.
A

Rating
Trenton Deck Builders Provider Name Locked
took the time to provide a very detailed and thoughtful plan, we corrected/enhanced a few details but they had great ideas and their experience showed. Meanwhile we reviewed several other proposals from companies we found and some that were recommended to us.
Trenton Deck Builders Provider Name Locked
had been recommended by a friend. We really liked their detail, their personal attention, and we are very happy with the finished product-- it has very nice trim details that we do not see on other porches (and we have spent a lot of time looking at other porch and patio work). It is a composite and PVC wrapped porch with lighting on the step risers and exterior lighting as well as ceiling fan lights etc. We also added stepping stones from the fenced in yard as a pathway to the porch steps.
We feel we got our monies worth-- they were not the cheapest (nor the most expensive) quote, but they were in the same ballpark as the other quotes. We did negotiate on price a little bit and we are very happy, one year out with the product. We had one service call to add additional support to one of the door frames and they responded quickly and its fixed.
The construction crew was the same group of 3 guys, everyday while building, and they have been with the company for several years (a good thing in my opinion) They worked long days, all day with almost no interruption-- I work from home most days so I really saw their progress and work ethic. They guys were busy all day, they all knew what they needed to work on, clean, and respectful. There were some minor schedule delays when it came time to coordinate with the electricians, but that caused no issue with our overall timeline, and I think with such a big project-- somewhat expected-- but we were kept informed, we passed every inspection with flying colors, and our questions were always answered in a timely manner.
The group that installed the patio was also just as professional, long time company workers, and did a fantastic job.
Overall I would definetly hire them again. It was a very positive experience for us and we get a lot of compliments on the porch and we use it everyday-- its been just what we wanted and has fit our lifestyle.
- Stephanie S.
A

Rating
First, we contacted three companies to get quotes on installing pavers at our house. The job would include removing asphalt and then paving our circular drive and an additional large area driveway as well as a concrete carport which we also wanted paved. We received three comparable price quotes but varying ideas on how to pave the concrete carport plus the rapport that we developed with
Trenton Deck Builders Provider Name Locked
at
Trenton Deck Builders Provider Name Locked
, it was the company we wanted to handle our huge project.
Trenton Deck Builders Provider Name Locked
discussed with us and compared installing pavers vs. stamped concrete, and he told us that his staff who install pavers were truly artists and neat and conscientious and the price was almost the same as stamped concrete. We elected to have pavers installed and we are so glad we did. I was confident that
Trenton Deck Builders Provider Name Locked
would communicate updates on the project in a timely manner and allow us to raise any issues or concerns which would be addressed promptly.
Trenton Deck Builders Provider Name Locked
showed us the various design styles book and left it for us to keep. He then patiently provided several paver samples in 2 different deliveries. When we could not make up our mind, we decided to have one more design delivered. After receiving it,
Trenton Deck Builders Provider Name Locked
stopped by and we all agreed that it was the one to use. Next was dealing with delivery of the pavers as well as the rainy wet weather in late May and early June. We were hoping to finish the project before leaving on a 2-week vacation, but trusted
Trenton Deck Builders Provider Name Locked
enough to make it happen before we returned. Of course, being a control-freak at times, I texted
Trenton Deck Builders Provider Name Locked
to get an update every few days and he promptly assured me on two occasions that he had it under control and they were doing an excellent job. Returning home to the gorgeous magic they had created made us extremely happy.
We discovered a week after returning that a few pavers along the lip of the concrete had cracked and we also wanted to lift pavers on both sides of the circular drive that are in the
Trenton Deck Builders Provider Name Locked
because too much rain water was collecting.
Trenton Deck Builders Provider Name Locked
promptly had the artists come back to solve both issues and actually had
Trenton Deck Builders Provider Name Locked
split the additional cost for raising the pavers. Thanks
Trenton Deck Builders Provider Name Locked
for doing such a great job of coordinating this huge project. You represent extremely well a company with SERVICE in its name. Oh and thanks to Angie's List, we received a $500 discount on this project too!
- Tom F.
A

Rating
It went very very well. Here are the things that I was particularly pleased with:
--They scheduled the work well in advance
--They handled all of the details of getting the building permit from the village of Fox River Grove for me.
--They came when they said they were going to come.
--They finished the job when they said they were going to finish.
--It was extremely easy to deal with
Trenton Deck Builders Provider Name Locked
via email to get details worked out.
--And I am pleased with the result!


- Donald D.
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All Deck Builders in Trenton, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & M Restoration Corp

1119 NW 10th Ave
Gainesville, FL

Advanced Hurricane Protection

4517 SE Commerce Ave
Stuart, FL

AKO Framing & Construction, Inc

468 Waterfall Dr
Spring Hill, FL

Amazing EZ-Screen Porch Windows

401 N 3rd St
Minneapolis, MN

AMES CONSTRUCTION

15858 NW 94TH AVE
Alachua, FL

Arvin Painting Inc

PO Box 90065
Gainesville, FL

BALSINGER'S LAWN CARE INC

21320 NW 74TH PL
Alachua, FL

Baltic Iron Doors & Naddour's Ornamental Iron

1221 E Warner Ave
Santa Ana, CA

Betke Homes,Inc.

3303 Squire Blvd
Slingerlands, NY

Brantner and sons contracting

1923 14th ave
Altoona, PA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Camp Home Services LLC

11711 ne 105 th ave
Archer, FL

Capstone Roofing Inc.

5331 Commercial Way
Spring Hill, FL

Cason Builders Inc

20223 NE 6th St.
Gainesville, FL

CJ Custom Carpentry Inc

222 SW Cross Pointe Ct
Lake City, FL

David Brown Enterprises

952 SW Kentucky St.
Fort White, FL

DUFFIELD HOME IMPROVEMENTS

4566 NW 5th Blvd Ste I
Gainesville, FL

Exterior Touch Inc.

12610 Waverly RD.
Waverly, NE

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