-Find top-rated Service Providers

Find Top-Rated Tallahassee Cell Phone Companies

Angie's List helps you hire the best - and avoid the rest!

Cell Phone Companies to Avoid

56

Top Rated Cell Phone Companies

4

Prevent buyer's remorse with us

  • Over 3 million people trust Angie's List to help make the right choice
  • Be informed to avoid costly mistakes
  • Shop with us to ensure a fair price
  • Our complaint resolution team will help if a project goes bad
+See Verified Local Reviews

Over 32 reviews for
Tallahassee Cell Phone Companies from people just like you.

F
"Feb 27, 15 I took my Galaxy s4 to the
on Coliseum Crossing. After inspecting my phone,
the store manager determined" by phone was dead as a result of the
Update which occurred the day before. Since my prepaid phone was under warranty, a replacement phone was order and scheduled to ship overnight at my cost of $20.00. Well on Feb 28, I called and spoke with
since my phone did not arrive. She originally said she could not find the order and asked me to hold the line. Fifteen minute later, she said the order was found and would arrive on Monday. At that point, inquired about my $20.00 overnight shipping cost that was paid on the 2/27. She said,
said you can pick it up since the phone had not shipped and was still in the warehouse. On Monday 3/2 I called again, and asked for the manager, but I was informed by
they were all in meetings.
said they would call me back. Well minutes later,
said she was informed to handle the situation since they were in meetings After investigating the matter
said my order appears to be stuck in a PENDING status, so someone from OPS contact me before noon the Tues 3/3. Needless to say, no one from that department called me, so I call back and again ask for the Manager this time I spoke with
who said my order was stuck in a PENDING status and was escalated to OPS. I informed him that I am a healthcare professional in need of my phone for On-Call purposes, and I would speak with him once I arrive at the store. I told him I reside in Williamsburg which is a 40 drive to his store and when I arrive i wanted my refund for overnight shipping. When I arrive at the
store I was informed that
was at lunch, so I said fine I will wait. Minutes later
arrived and again informed me of the pending status of my phone, and after seeing how upset I was he offered me a different phone until my phone arrive,
drove to Suffolk for pickup this phone which I was truly grateful to have but I was not comparable to the phone that I had. Sunday 3/8 I call again now
,
and
all were off that day, so I was informed that someone would look into my refund status for shipping get back with me. Some did leave a message on my phone that day stating the refund was approved for 20.00; however, they never mentioned my Galaxy. I am very disappointed in the way
treats their Prepaid Customer, and I would appreciate a followup call. I simply want my Galaxy back.

-regina R.

F
"My contract with
was supposed to be up in May. Originally, I wanted to upgrade early and they said not available to me at the time and offered"
program to get a new phone early. So, I got a phone from my friend with no data, because I wanted the cheapest phone possible until my time ran out. They informed me my subscription was up in August, but I thought it should be up in May. They said that May is when I am able to get an upgrade. I asked "Why is it like that?" They said it was because I got a new service plan and it extends a year. My bill was cut bill in half, but
never explained that it would extend the plan a year. I went into the store 2 times and I was on the chat line 4 times. NO help, all 4 chats were cut and paste word for word including exclamation points.

-Robin F.

+Join 2 Million People on Angie's List

Over 2 million people trust Angie's List.

  • Your Membership Includes:
  • Instant access to top rated businesses covering 700+ services
  • Our Complaint Resolution Team to help when a project goes bad
  • On-the-go access to our iPhone, Android, & iPad apps
Find top-rated Service Providers
See Verified Local Reviews
Join 2 Million People on Angie's List

Local Articles in Tallahassee

Repair or replace your cell phone?

Cell Phone Repair

Need an iPhone screen replacement or have a wet smartphone? Cell phone repair companies offer quick fixes for a fraction of the price you'll pay for a new phone. Here's what you should consider before you decide to replace or repair that broken cell phone.

Phone services

When it comes to telephone service, consumers have many options, from conventional cell phones to smart phones to traditional land lines.The following overview will help you tell what services are right for you.

Meranda Adams
Phone Service - Cellular

Lighten your stress this holiday season by downloading these, mostly free, smartphone and tablet apps to help plan everything from Christmas baking to budgets.

Senior cell phone flip phone
Phone Service - Cellular, Phone Sales

Cell phone options do exist for seniors with arthritis, hearing aids or vision trouble, even if they're uncomfortable with technology. Here's how to find one that's a good fit.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

Angie's Answers

?
?
?
?
?
?

Cell Phone Service reviews in Tallahassee

A

Rating
After moving to Arizona I signed up for a special with 5 GBs of data every month at 4G Lte speed! Been great so far and theygave me an additional 10 GBs free as well as allowing unused data to roll over! Not bad!
- Leon B.
D

Rating
Installation was approximately October 2015. Fiber OPtics only installed to the street service coming into the house is copper. Thecnician stated that wouldn't be a problem. Technician left without completing the service. RE: remotes were not set up, and we later determined the speed of service didn't change from standard to fiber optics. The net result was the tv menu took several seconds to load and occassionally timed out/stalled in the middle of a show. recording is intermittent too.
A few week later I stopped by the store to see an example of how the service should function. Sales associaed confirmed there were issues with our installation and sent another technician out . The technician proceeded to install in a different manner. Left with the speeds still the same.
We continue to receive service that is no way resembles fiber optics. I called technical support to discuss and they said they didn't see any issues. Speed tests have always supported that fiber optics was not meeting expectations (or even half the speed).
02/25 I stopped in the store to cancel my TV service and was going to keep the internet and ask for help. Sales Associate Cancelled tv Service and said that no monies paid for future services woiuld be refunded even if it was bad service. I determined it was good business cancel all services and look for a more responsive and professional service.
Tallahassee Cell Phone Companies Provider Name Locked
still owes me for monthly prepayment.
- Laurie A.
F

Rating
I was notified that they are no longer going to going to be carrying the wireless prepaid services through
Tallahassee Cell Phone Companies Provider Name Locked
, and I was told that we need to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period.

This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.
- Torey T.
A

Rating
Their rates are phenomenally low, they use AT&T's network so they offer great coverage and even better service because it is not AT&T service. Every time I call them, they answer within the first ring. They will activate phones from other carriers for free, all you need is the
Tallahassee Cell Phone Companies Provider Name Locked
chip. Additionally they will give you a discount if you are an AARP member. I have had extremely good service with them. They will even offer you a loaner phone if yours needs repair that you may keep until they fix yours. This is a great company!
- Herschel L.
F

Rating
I asked to keep my phone number, but was told it was not available and would take a couple days. I went in the
Tallahassee Cell Phone Companies Provider Name Locked
store and told me I could purchase a new phone with a new contract and would be able to switch the numbers. A few days later, I got notified the number was available. I did the process as I was told and the person I was speaking with started talking like I was cancelling even though I tried explaining I was just transferring my number. We checked our statement, and they had charged us two cancellation fees of over $300. We spent over 13 hours in
Tallahassee Cell Phone Companies Provider Name Locked
stores over the next couple weeks talking with customer service trying to get everything straightened out. They thought we were trying to pull a fast one and we could not get anyone to understand our problem. The worst part was the representatives in the store understood our problems, but when they spoke with their higher-ups, they thought we were trying to get away with something and were just rude and mean. We broke down everything that was wrong on our bill (including missing data for our phone and tablets) and we heard one of the supervisors say 'Well they are just nit-picking.' My wife broke down in tears and one of the representatives there said this was borderline criminal.
- Jeffrey A.
F

Rating
TERRIBLY, because we were sold their minimum internet speed package which they thought would be adequate for my wife and I because we are retired and only use our PC for email and web searches & news. They sold us this minimum rate package because it was easier to GET US TO BE NEW CUSTOMERS. Sure enough, right away we experience slow internet speeds plus drop-outs (stopped internet communications). Then after getting 3 fines of $15 each for going over the
Tallahassee Cell Phone Companies Provider Name Locked
digital limit (total accumulated bits used in the month), we decided to cancel their total service. NOTE: we were NOT INFORMED verbally or in writing AHEAD OF TIME that we would get fined like this BESIDES being subjected to the slow internet speed with frequent internet drop-outs. I sent a complaint and termination letter to the
Tallahassee Cell Phone Companies Provider Name Locked
Correspondence Team on 12/17/14 stating that we were terminating their service which we wanted to end on around 12/24/14. On 12/13/14 we paid a $293.21
Tallahassee Cell Phone Companies Provider Name Locked
bill for their equipment, service, some of the multiple $15 fines and taxes/fees. Recently, we have received another
Tallahassee Cell Phone Companies Provider Name Locked
bill of $354.03 for additional charges for continued service ($86), increased speed capability ($42), additional over the digital limit fines (4 more at $15 or $60), taxes/fees and other as yet unknown charges. A
Tallahassee Cell Phone Companies Provider Name Locked
person told me that the $86 charge is for their "Jet Pack" (modem) which we had informed them as being terminated BUT WHICH
Tallahassee Cell Phone Companies Provider Name Locked
STILL CHARGED US FOR AT LEAST ANOTHER MONTH. NOTE: My complaint letter of 12/17/14 stated that we were terminating their service PLUS I DISCONNECTED their Jet Pack which we bought RIGHT AFTER sending them the 12/17/14 complaint and termination letter. If interested in trying to resolve this issue between us and
Tallahassee Cell Phone Companies Provider Name Locked
, please provide me your Complaint Resolution Department email address because I would like to email you our original 12/17/2014 complaint and termination letter which I sent to the Correspondence Team of
Tallahassee Cell Phone Companies Provider Name Locked
in
Tallahassee Cell Phone Companies Provider Name Locked
, CT. I also would like to send you my second complaint letter which I going to send to
Tallahassee Cell Phone Companies Provider Name Locked
, President of the Pacific Northwest Region of
Tallahassee Cell Phone Companies Provider Name Locked
as soon as I get his email address (hopefully by tomorrow).
- BARBARA H.
F

Rating
Consumer ALERT:
We bought and recommended this service to our family and friends, but since then learned one thing. IF you are away from your relatives, like we are from our elderly, handicap father with dementia and the equipment is not working, like in our case - the equipment was defective, and not working for several months until we got to dad's for the holidays. YOUR MONTHLY PREMIUMS will still be charged to your credit card.
AWARD for Worst Customer
Tallahassee Cell Phone Companies Provider Name Locked
ce:
Just spoke to a woman who identified herself as SANDY, a SENIOR Customer Service Representative from GREAT Call in Carlsbad/San
Tallahassee Cell Phone Companies Provider Name Locked
. This individual should be FIRED or retrained to the warehouse. When I asked this SENIOR Representative how they warn elderly folks and their families when their service is not working and whether they stop charging us for service that is not working due to their own equipment not working, she started with an attitude that was unacceptable & offensive.
SUGGESTION;
Very disappointed on a service we recommended to family and friends, and UNTIL they put into place MECHANISMS that alert families that an equipment is not working and stop billing them until the equipment is working again - Stay away from these folks.
- Augusto F.
F

Rating
They did not advise me that my phone would not work outside of the area I live in. The first contract I had with them was 25 cents per minutre but then when I renewed it in november of 2014 they told me I could get it for 10 cents a minute...When I could of been paying that all along. My biggest issue with them was them not telling me before hand my phone would not work outside of PA though.
- Roger W.

All Cell Phone Companies in Tallahassee, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T SOLUTIONS

101 N MONROE ST
Tallahassee

A T & T WIRELESS

1584 GOVERNORS SQUARE BLVD3
Tallahassee

A T & T WIRELESS

1500 APALACHEE PKWY
Tallahassee

A T & T WIRELESS

2418 N MONROE ST
Tallahassee

A T & T WIRELESS

3521 THOMASVILLE RD
Tallahassee

ALCATEL-LUCENT

2536 CAPITAL MEDICAL BLVD
Tallahassee

ALLTEL

1505 GOVERNORS SQUARE BLVD1
Tallahassee

ALLTEL

1801 S MONROE ST
Tallahassee

ALLTEL

1889 N MARTIN L KING JR BL1
Tallahassee

ALLTEL

1400 LAKE BRADFORD RD
Tallahassee

ALLTEL

5005 JOE THOMAS RD
Tallahassee

ALLTEL

6721 Thomasville Rd
Tallahassee

ALLTEL

6721 THOMASVILLE RD
Tallahassee

AMERICAN TOWER CORP

687 CROSSWAY RD
Tallahassee

ANNS COMMUNICATIONS

2530 S MONROE ST
Tallahassee

ARCI Enterprises, LLC

1313 St Regis Ct

AT&T Authorized Retailer

800 Ocala Rd
Tallahassee

AVAYA INC

3201 SHAMROCK ST S
Tallahassee

BELL SOUTH BUSINESS SYSTEMS

1820 E PARK AVE
Tallahassee

BELLSOUTH PUBLIC AFFAIRS

150 S MONROE ST
Tallahassee

BROADWING COMMUNICATIONS

4900 GUM RD
Tallahassee

COASTAL COMMUNICATIONS

75 N Woodward Ave
Tallahassee

COASTAL COMMUNICATIONS GROUP

75 N Woodward Ave
Tallahassee

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville

CONSULTEL INC

1437 MARKET ST
Tallahassee

CROWN CASTEL USA

6025 ROBERTS RD
Tallahassee

ES-Wireless

1101 Niagara Falls Blvd

EXCEL FOUNDATION CITY

3520 THOMASVILLE RD
Tallahassee

ITC DELTACOM

325 JOHN KNOX RD
Tallahassee

KMC TELECOM/TALLAHASSEE

1545 RAYMOND DIEHL RD
Tallahassee

MAS TEC

5380 CAPITAL CIR NW
Tallahassee

NET 2 PHONE DIRECT

132 N CALHOUN ST
Tallahassee

NEXTEL

1300 EXECUTIVE CENTER DR
Tallahassee

NEXTEL

1604 GOVERNORS SQUARE BLVD2
Tallahassee

NEXTEL

2039 CENTRE POINTE BLVD
Tallahassee

NEXTEL

3495 THOMASVILLE RD
Tallahassee

NORTEL NETWORKS

1311 EXECUTIVE CENTER DR 233
Tallahassee

PEOPLE'S TELEPHONE CO

5024 TENNESSEE CAPITAL BLVD
Tallahassee

PHOENIX TELECOM

7000 BLOUNTSTOWN HWY
Tallahassee

PORTA PHONE

1306 THOMASVILLE RD
Tallahassee

PRO TELECOM INC EASY MAIL

1717 APALACHEE PKWY
Tallahassee

Sprint

Tallahassee

SPRINT

2415 N MONROE ST
Tallahassee

SPRINT

2264 N MONROE ST
Tallahassee

SPRINT

1506 OLD WOODVILLE RD
Tallahassee

SPRINT

1401 MARKET ST
Tallahassee

SPRINT

1400 VILLAGE SQUARE BLVD 12
Tallahassee

STEVE BECKER

3201 SHAMROCK ST S
Tallahassee

T MOBILE

12920 SE 38th St

T-MOBILE

1416 APALACHEE PKWY
Tallahassee

T-MOBILE

1500 APALACHEE PKWY
Tallahassee

T-MOBILE

1912 N MONROE ST
Tallahassee

TELEPHONE SYSTEMS INC

1013 S MARTIN LUTHER KING BR
Tallahassee

TRI-TECH COMMUNICATIONS INC

1400 LAKE BRADFORD RD
Tallahassee

UNITED STATE CELLULAR WIRELESS

2735 CAPITAL CIR NE
Tallahassee

VERIZON

106 E COLLEGE AVE
Tallahassee

VERIZON WIRELESS

4075 ESPLANADE WAY
Tallahassee

WTXL

8440 DEER LK S
Tallahassee

Join Angie's List to get the best local reviews in Tallahassee.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Cell Phone Company
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money