was able to meet me first thing Friday morning. Turned out the problem was in the lid safety switch. Although he said nothing initially he went straight to the problem and had it remedied in less than an ...more hour. I sensed he had a pretty good idea what the problem was from my description of the symptoms. He pulled the front panel off and had it figured out directly. I was glad not to have to move the heavy machine full of water around nor to have to pump the water out with a separate pump. Price was $75 for the first hour and (I think) $50 for each additional hour. But he was easily done within an hour. Price is fair given his initial cost for getting to the location and moving to another when he's done.
for a refrigerator problem (Whirlpool side-by-side) about a year ago. Freezing compartment defrosted overnight and I had water and thawing food coming out my ears. I tinkered with a few possible remedies without success. I started calling around in the afternoon and got passed from one repair service to another. Finally I got to
late in the afternoon. He said he could be there about 8 pm. He showed up as promised and had it repaired in less than an hour. Again, I sensed he had the problem diagnosed simply from my description. He immediately got into the filter indicator reset switch. I had attempted to reset the red indicator light in the open doorway without success. He opened it up and reset it in some other way. He told me it might be good for a while but would eventually need to be replaced. Again, cost was the $75 first hour rate.
also has a knack for stories. Both times he has ended the service call with a humorous story from his life experiences. Makes you want to do business with him again. "
Rated Review by Lynne D.
"I had initially contacted
and was told they were going out of town for the week. They offered to give me names of other appliance repair people who could perform job for them but since my repair was not time sensitive I told them ...more I would wait until they returned. Three weeks later, when I had not heard back from them, I once again called. They were most profusive in their apology that my name had somehow been left out of their return call list. They not only came the same day but also called and were able to come 30 minutes early. While repair was initially only for replacement of broken dishwasher gasket, while there, he also looked at the cracked gasket on a small freezer and recommended given the age of the freezer it would probably be too expensive to replace. Also looked at washing machine that leaks and identified a problem that would require a plumber repair. "
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"The refrigerator in my rental unit was too expensive to justify repairing it. I purchased a refrigerator from them instead of repairing it. I use them a lot for my rental properties. They usually have used appliances that are more economical, but this time there was not one available. Their delivery charge is reasonable ($35) and they are easy to ...more deal with. Scheduling something with home depot is much more difficult. I will continue to use them.
has to be the most professional gentleman I've met in years. My husband travels out of town a bit which leaves me frustrated and scrambling when small things go wrong at home. The ice/water dispensers in the refrigerator quit working properly weeks after the warranty expired (naturally). I found his service listed here ...more and know why he is rated so highly. He was on time, friendly, quick to repair the issue, even gave me pointers on how to prevent future breakage and left my kitchen cleaner than when he arrived. While I was taking my dogs outside Mr.
had pulled out the refrigerator and swept and mopped behind the thing, a task not in his job description or expectation. "
"The technician called beforehand and arrived early, which was GREAT. He replaced the lid switch mechanism in my washing machine and was friendly, informative and professional. In no time at all....everything was fixed and working in top form! I was pleased with the work and would use them again in the future and recommend J & R Appliance Repair to others.
"We had a problem with our refrigerator's temp. regulation and Mr.
came promptly and fixed. He even showed us how to check for
in future so we could handle this problem if it
occurred in the future. we've had him repair our refrigerator and oven
and both ...more times we were extremely happy with his work, demeanor and