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Local Articles in St. Petersburg
RV Dealer reviews in St. Petersburg
I was so pleased with their service when I was in there, but the follow thru on their word is extremely disappointing. In a few months, when I am ready to make the purchase for the RV I want, I will not be returning to this dealer to make my purchase. I will find another dealer and make my purchase with them. They seem to put a priority on the person buying that day and if that person has to wait, they no longer seem to be able to have the time of day. This is poor customer service and the fact that no one returned my calls (including management, sales and financing) is just unacceptable.
In the meantime, the list of issues with our Winnebago Shop was growing in other areas as well, and we began to “defer” all issues, that could be deferred, while we accelerated our
Of the RV shops we checked out, Hilltop seemed to know the most about RV caulking. Hilltop parts had a broad selection of RV caulk, and clearly explained where to use each type of caulk. As it turns out, there's a lot more to caulking than our Winnebago Shop appeared to be aware of. For example, the caulking we were told to use at the lumber yard, reacted with the original Winnebago caulk, which is why it wasn't weathering well. In the end, rather than buy caulk from Hilltop, we decided to bring our RV into Hilltop, and have RV Caulking Experts, check out our situation. That was Plan A in the beginning, and it turned out to be a good plan.
As Hilltop began to inspect the caulking on our RV, they kept us abreast of their approach, and their findings. In our case, they recommended starting off with a full set of diagnostics. The diagnostics were accomplished by lightly pressurizing the entire shell, and then bubble testing the exterior, to pinpoint all the leaks. That’s how they discovered that the skylight was cracked; it wasn’t visually obvious. As Hilltop was keeping us abreast of their findings, and recommendations, we began to query Hilltop about our “deferred” issues. As Hilltop responded to each additional query, their overall RV expertise became crystal clear, and we moved our list of "deferred” issues to our Hilltop work order.
Our backlog of “deferred” issues is behind us, and we know where to go in the future.
One of the guys that works in service, his name is
I recommend ”
hadn’t been winterized properly. The hot water tank had cracked and ruptured
and several faucets were ruined as well. It was a disaster.
within a couple hours of calling him and he worked very fast to correct all the
problems he could while we waited for a new water heater to arrive. His supplier
wanted to charge a high price for a water heater so he encouraged me to look on
line for the new part, forsaking the small
advice saved me several hundred dollars.
responsive and very fast. It was very obvious they knew exactly what they were
doing. They were neat and courteous. They were well prepared having all the
tools and little parts and fittings so there were no delays running around looking
for parts. They showed up ready to work. The level of service I experienced was
phenomenal and very reasonably priced as well. Stop looking and call
will be glad you did.
RV Dealers in St. Petersburg, FL
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