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Seminole Hardwood Flooring Articles
Hardwood Flooring reviews in Seminole
We stopped in one afternoon and met with two salesmen who showed us a variety of materials for our needs. We chose the same tile for the kitchen, halls and bathrooms. We also selected an engineered hardwood in a honey oak, for our great room and our master bedroom. We chose carpet for our guest room from in stock inventory. I was very clear that I didn't want any materials from China installed in my condo. We also let them know that I was scheduled for surgery on February 14th and we had out of town guests arriving on the 19th. We were assured that the estimated time to complete the job by that Friday, would give us the time we needed to get our house back in order and cleaned before my surgery. We were given a start date of Monday, February 4th, and four to five days to complete the project. The project was not completed until February 13th. There were several factors that caused this delay.
The subfloor in our condo was poorly installed by the original contractor and required substantially more "float" than estimated in order to properly prepare for the installation. This added time and put us significantly over budget by approximately $1,500.00. When the tile arrived, we were advised that it was not the same as we had ordered. They suggested that we wait to see the tile sample before we could approve it for installation. We decided it wasn't something we would want in the kitchen. We did not want to have to select yet another tile and reorder, so we opted to have the tile installed in our bathrooms only, and install hardwood in the kitchen. Apparently there was a deadline to advise
The job began as promised on Monday February 4th when the demo of the old tile began. I don't believe a crew was at my house for a full day until Saturday, February 9th. This was the first day after the expected completion date, so I guess there was now some urgency to press on and get the job done. By now,
Ultimately the tile came over the Pacific, from China. Remember, I made it crystal clear I did not want any material for my project to originate in China. It's a good thing we changed our plans in the interest in time and opted for this tile only in the bathrooms, or I would have been extremely disappointed. The American manufactured hardwood was installed professionally and I am very pleased with the result.
There were a lot of miscommunications on the part of the staff at the store. On one occasion in particular, we were advised when the crew would arrive and they showed up about 90 minutes late. Apparently they had to chase down a special tool on their way. I understand things often don't go as promised, but a courtesy call goes a long way to prevent ill will when crews don't arrive on time. We were given unreasonable expectations for the time it would take to complete this job and the promised materials, by the salesman at
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