Sarasota Home Security Companies
Reviews for Sarasota Home Security Companies
We were moving from out of state and Bill was very accomodating to our schedule for the initial walk-through of the house for estimating purposes. He then promptly provided an accurate quote that gave us several options for our consideration. He installed, tested and trained us on the system the same day. Where it was possible to use existing wiring or components (smoke detectors), he did so. He also provided the Certificate we needed for insurance purposes the same day.
The advantage to his company is that you own all your system components and therefore you aren't paying a monthly 'rental' fee for the devices. The monitoring company he uses had been in business many years. I would highly recommend him for any security system install or upgrades you may be considering.
After the 3 month contract was over, I went month to month for a while just because of lack of attention on my part. When I discovered it was up I called to cancel. They had the nerve to tell me I have to give them a 30 day notice. I new this wasn't true since there was not contract. When I forced the issue she said she got an OK to waive this requirement. They were just trying to pry one more payment out of me. I am sure a lot of people fall for this. Keep in mind this type of behavior doesn't occur unless it is Okayed by management.
It is clear to me based on their behaviour they don't care about customers or customer service. I think they think they are too big to worry about me cause I am just one guy. My prediction is this will come back to haunt them.