"Dollar weed control did get better, but yard still has many of them and the lawn never got a rich green color. Called the company twice they were very responsive, however the lawn never improved. After 8 applications I expected more and this winter ...more the backyard actually looked the worse it ever has. I decided to go with the company that my neighbors use. Their yards looks great. "
Rated Review by Jeff A.
"This is a rental and I live across town and the tech called me before coming so I could meet him and he was fast and through. I hope the other visits are as smooth as the first (I have no reason to think otherwise) and I would recommend
"Avoid this company at all costs. Their sales rep convinced us to move to them from another provider last fall. We were lied to about which services would be provided - not sure if this was a result of intention of just unbelievable incompetence. The local GM then took personal responsibility for our account and proceeded to repeatedly drop the ball. ...more We cancelled the account and asked not to be contacted. Tru-Green has subsequently called us from both their national and local offices despite our insistence to be removed from their database. Their central call center is useless and staffed by rude and unhelpful supervisors. It also seems that their employee base turns over frequently, which is another indicator of poor management. "
"At first, everything was wonderful but then my new sod in the backyard started to die! Once this was brought to their attention, they rushed over to the house and discovered it was my soil, not the treatment.
They went above and beyond with the corrections and are determined to correct the situation. As this time I am sorry that I ...more pinned a bad review on them, so if you are ready this, feel confident to use this company. And totally ignore my first review, I am going to contact Angie's List about getting that review removed!
This is a great company and I will use them as long as I own real estate! "
"We had a tree that was damaged in a storm, so we called out a tree company with an arborist. He told us that the tree had been hit by lightening in the past and first been invaded by wood
, than termites and finally carpenter ants . The tree was damage further in the storm and needed to come down. I rejoined Angie's list ...more because we had trouble with merchant in the pass. I found Truly
on Angie's list and they offered a coupon. I called and they came out a few days later to check for insects.The inspection is free. He did find a few dead carpenter ants in our house, no termites, but we were concerned that once the tree was gone , they would be looking for another food source and didn't want it to be our house. The insects at the bottom of the tree wasn't enough Truly
also found a beehive in the tree just below where the large center branch of the tree had been broken during the storm. The bees needed to be be killed before the tree could be cut down and than the house and around the area where the tree was removed needed to be treated. truly
sent their Bee expert out at the crack of dawn the next morning to
the bees before they woke up. He was very professional and fumigated them and sealed the tree so they couldn't escape. The tree was removed three days later and Truly
came back a couple of days later to completely treat the house and the area around where the tree had been removed. Everyone we dealt with at Truly
was very friendly answered all our question and stopped by several times to make sure there weren't any problems. Our grandchildren loved their cars , yellow VW's with mouse ears and tails."
did call the following day and we set up a time for him to look at my yard.
arrived early which was great for me since I needed to go to work. As I suspected I had several kinds of bugs destroying my yard. I paid $120 for ...more them to spray. Apparently they have to spray it twice but normally an application is $60.00. They'll be back in 21 days to spray again. I liked the fact that I did not have to sign a year contract (like some of the other companies)."
"Employees were friendly and courteous, however our lawn got worse and worse and they offered no explanation or further help just showed up sprayed and left. I am a Florida novice and expected more professional help in hind sight. Was an easy problem to fix, we eventually resodded the yard. It was not entirely their fault, but the damage could have ...more been lessened if they had been more proactive. Good grief we hired them for their expertise."