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Over 309 reviews for
Saint Cloud Moving Truck Rentals from people just like you.

F
"Had a coupon for 2 men for $60 per hour with a minimum of two hours. Guys were very slow and we were completely done in less than an hour and a half including the" time it took for them to fold up their blankets! When I called to set up the woman said that the fee would be $120. THE COUPON SAYS NO
FEES! My husband went with them and was charged an extra $60. trip charge! He talked to a man on the phone who would not back down. When he came home I called. The man yelled at me and said that they couldn't refund the extra $60. He finally said he would leave a note for the owner. When she called back she also yelled at me and said there would be no refund. Dishonest business! Do Not Use!

-Judy K.

F
"It has not gone well. I had to wait an hour to get the key to the unit as the manager was gone to get lunch for everyone, and no one else was allowed to rent me" a unit (which was odd as several people were there working -- why can't they rent units too? Does he work every hour the store is open?). Then, at the end of the first month, I paid my bill on time. And I was charged a late fee, even though my check had cleared BEFORE the deadline. Since then, I have called four times asking to have the late fee removed. Every time, the phone is transferred to a national call center as no one picks up at the New Circle Road store. They have sent messages to the manager, who is the only person who can remove the fee, but he does not do so. I am going to have to drive over there in person and get the fee removed IF the manager is there. It's only $15, but it's so shady to charge someone a fee when it's not due. I would definitely choose someone else for storage in Lexington. The rental rate is comparable at
to other places, but the service is terrible and more hassle than it's worth.

-Steve M.

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Local Articles in Saint Cloud

moving truck rentals
Rentals - Trucks

Check out this advice before consulting with a moving truck rental company. These tips will help you safely move your home’s contents from point A to point B.

(Photo courtesy of Angie's List member Jeffrey G.)
Rentals - Trucks

Renting a moving truck is a great way to make your move easy. But knowing what size to rent can be overwhelming; you should do your research and find the best option for you, to ensure a stress free move.

Angie's Answers

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Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
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Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
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Truck Rental reviews in Saint Cloud

F

Rating
The entire experience was a disaster. We were going to be driving from Indianapolis, IN to Nashville, TN to pick up several arcade cabinets. It was going to be a long drive and we wanted to get to our destination at a reasonable time. The earliest UHaul would allow us to pick up was 10:30am although we really wanted to be out of Indianapolis by 9am.
When we arrived at the location, the woman at the desk explained someone had rented the trailer and had not brought it back. They suggested we waited an hour or two to see if they brought it back. We explained we could not wait around, especially since they didn't know if this person was going to return it that day. They showed no sympathy or remorse and in fact, they were pretty rude about it. They tried to ignore us when we told them we had paid for a service and made plans around said service and expected them to make it right. We understood it was not their fault that this person did not return the trailer but we felt they should not have offered the reservation if they couldn't promise the product or a like product. We suggested they rent us a large truck at a discount so we could still haul our cabinets as planned but they refused. They refunded us $50 and tried to get us to leave. We again emphasized that we had planned this trip around their promised reservation and they needed to make it right. They finally called around to other UHaul's and found a location on the Southside that had the right trailer. (Which was incredibly annoying considering we had been told this location was the only one in central Indiana with it.)
On our way to the southside location, I called the corporate customer service line to complain about the poor service and run around. A girl named
Saint Cloud Moving Truck Rentals Provider Name Locked
answered and she didn't sound very pleasant. I wasn't mean to her and I didn't yell, I just explained the situation and how disappointed I was with it. I told her if this location didn't have a trailer I'd expect them to make the situation right with a large truck. She told me to hold, and HUNG UP ON ME. I was furious! UHaul customer service is the absolute worse I've come across in a long time.
We went to the other location and picked up the trailer with no problems. By now we were an hour and a half behind schedule. However, as we drove down the highway, we noticed the truck seemed to be struggling to pull the trailer, as if it was full of something heavy though it was completely empty. This was not the first time this truck has hauled and it had never struggled before. About an hour down the road, we had burned through an entire tank of gas. We knew something wasn't right so we called the location we picked the trailer from and they stated the brakes might be locked and wanted us to come back. I explained to him were were an hour down the road and I refused to
Saint Cloud Moving Truck Rentals Provider Name Locked
anymore time. I told him to find a UHaul near where I was so I could stop during our trip. He told me to call the roadside assistance hotline.
I called the hotline and spoke with someone. I told her I was about 15 minutes away from
Saint Cloud Moving Truck Rentals Provider Name Locked
and could stop there. She gave me two addresses of two UHauls in the
Saint Cloud Moving Truck Rentals Provider Name Locked
. Before we hung up, I happened to mention that it was a Saturday and asked how late they were open 'till. She then realized they were closed. She gave me the address of another location that should be open. I wrote the address and down and read it back to make sure I had it correct. She confirmed that I had it and we hung up. The location was about 30 minutes out of our way, but we followed it via GPS. Once we arrived at the address, we found it was someone's house and not a UHaul location. She had given us the wrong address. We now had to drive another 30 minutes back to the highway. I called a location in Jeffersonville, IN and verified they were open. I explained to them our situation and they told us to stop by.
Just as we were coming closer to their location, the trailer suddenly became easier to pull. I'm not sure if we knocked something
Saint Cloud Moving Truck Rentals Provider Name Locked
or what happened, but the truck stopped struggling completely. We stopped at the UHaul location in Jeffersonville and they checked the trailer. The best thing we all came up with is that the brakes had been stuck but a pothole or bump knocked them
Saint Cloud Moving Truck Rentals Provider Name Locked
. Since they didn't have a trailer to replace it, they told us just to continue with the trailer we had.
The rest of the trip went fine. We picked up our cabinets, the truck still didn't struggle with the weight of 11 arcade cabinets, and we dropped off the trailer the next day. However, we were several hours late due to UHaul's unorganized disaster and old trailer that needed maintenance. I will probably never rent from UHaul again and wouldn't suggest it to anyone.
- Phylicia B.
F

Rating
He got all of our paperwork, and then all 10 of us got going. He did make some racial comments as well as weight related comments. We were told to meet at 1 am , and that we would be "training " from 1am to 7am, and that at 7:55 we were to report to the Texas Department of Public Safety, for our test. We "trained" from 1-6am and during this time, told us that "if we didn't know how to parallel park, we weren't going to learn today", So we didn't get a
Saint Cloud Moving Truck Rentals Provider Name Locked
to practice, we went over air brakes, and procedures on how-to. During our practice driving which was 10-20 minutes each, he told us not to speak while others were driving, but yet we could ask questions, and he carried on conversations with others while others were driving. When we got to the TxDPS office, there was a guy who had asked him to refresh him over the air brakes so that he would remember, and
Saint Cloud Moving Truck Rentals Provider Name Locked
told the guy to go youtube it....That guy failed. I paid over $600 to get my practice so that I could obtain my
Saint Cloud Moving Truck Rentals Provider Name Locked
because this company was recommended to me. I should have known, by the rude way that he was over the phone, and via email. I have asked for a receipt for my records and still have not received any response from them. I failed my test because I touched the imaginary
Saint Cloud Moving Truck Rentals Provider Name Locked
during parallel parking, which I had no training, and just who exactly parallel
Saint Cloud Moving Truck Rentals Provider Name Locked
an 18-
Saint Cloud Moving Truck Rentals Provider Name Locked
? Now I have to take off work yet again to re take this test, because I didn't learn anything from this company that I didn't already know. I would NEVER use this company again, and I will never recommend them either. Their website has "testimonials" on it, but they are all positive, and I gave them the same review that I am giving them now, and of course it had to be "reviewed by their webmaster".
- Tarifa L.
D

Rating
Truck Unit #: 622109
I recently booked a reservation for this past Saturday, March 7th. Upon picking up my 16' box truck, at Home Depot in
Saint Cloud Moving Truck Rentals Provider Name Locked
Air, MD, I discovered I didn't get a truck with a loading ramp, as requested; it had a powered lift gate. This was an issue because I had furniture that was too wide to fit on this lift gate. The gentleman told me "That's what they set you up with." I didn't have a lot of time to spare, since I had individuals already waiting at our first location for the move, so I didn't argue with this employee. Luckily I paid for the additional damage waiver, because the associate didn't even do a walk-around on the truck with me. He advised me he had already done one, and marked the scratches on the vehicle. If I didn't purchase the damage waiver, I would've made sure we started over, by going outside together to walk-around the vehicle to inspect it for all of the damage that was pre-existing. I started up the truck, and notice the check engine light lit. I advised the associate, and he replied, "Oh! It's a diesel... the check engine lights are ALWAYS on in diesels... it has something to do with that whole emissions thing; and since it's a diesel, it doesn't have emissions, so that's why it's on..." (I was an auto mechanic, and have worked in the automotive industry and in customer service for over 10 years. I know better than this.) I asked that he record this on the prior damage sheet, so it's documented. He advised, "Oh yeah, it's fine. Nobody's going to say anything when you return it." As I leave, I hit my first highway, and get the vehicle up to about 45 mph; the doors are both shaking, tremendously, the steering wheel is angled about a quarter to half way to the left, as I fight the vehicle to drive straight, and the entire truck is shaking badly. I've rented from
Saint Cloud Moving Truck Rentals Provider Name Locked
before, and am aware box trucks drive a little different than cars, but this was unlike any other rental box truck I've ever driven. It starts to rain, and water begins pouring in (more than just a couple drops), consistently, through the passenger's door (since it's flapping so much). This was the noisiest, most-shaky, uncomfortable rental truck I've ever driven.
As I leave my first stop, the check engine light still remains on, and two new lights come on; one is a blown smoke diagram, and the other is a message on the dash stating "Exhaust System Malfunction." Eventually the dash starts beeping, throughout my drive to my 2nd location. I am sure at this point, you can imagine my frustration.
I filled the fuel/diesel, and returned the truck with more diesel than when I rented it (above 3/4 tank). A different employee was there when I returned the truck, and he asked, "How was the truck?" I explained my situation (above) to him. He informed me he would enter some notes to
Saint Cloud Moving Truck Rentals Provider Name Locked
, on feedback, about my experience. Whether he did, or did not, I do not know; but I have yet to hear anything back from
Saint Cloud Moving Truck Rentals Provider Name Locked
, and it's been 5 days now. The Home Depot associate advised me I went OVER my expected mileage, and they had to charge me two dollars and twenty-five cents. Even with the additional fuel I put into the vehicle, I was still charged this additional fee.
- James B.
A

Rating
The guys from
Saint Cloud Moving Truck Rentals Provider Name Locked
were great. They showed up on time and got to work immediately. They moved a four bedroom house's worth of furniture into my 26-foot u-u-haul truck in less than 2 hours. They packed it high and tight, secured items from moving, and used moving blanket to protect items. Best part; when I opened the truck 150 miles away on the other side of my move, everything was still in place and nothing was damaged. Polite and professional. I would definitely use
Saint Cloud Moving Truck Rentals Provider Name Locked
again.
- Ryan M.
B

Rating
No problems came up. The people at U-Haul are easy to work with; I have rented through them several times. The only difficulty I've ever experienced is if I tried renting through them when it's busy; I'd have to wait in line but it's not a big deal.
- Edward K.
D

Rating
only one showed up when there were suppose to be two w/o a truck. We waited for another guy to arrive about 1 hour late with a truck which started everything off wrong. Then the guys move items taking breaks on the truck to eat and drink. My sofa was ripped and the wood started coming out. My bed room set and my daughters was really scratched and they forget to bring the item from the other house to put my dryer back together. You better off going somewhere else and getting better service
- Alvinesia B.
A

Rating
I had a great experience they staff were very friendly and very helpful they helped me with all my storage questions i had what made it better they sell boxes too to i didn't have to travel around town i got everything int he same location best experience ever with a self storage
- joseph F.
F

Rating
On the evening of the 30tfh I received a phone call that the movers would be by at my house between 7am and 9am. On the day of the pick up 9 am came and went with no movers. I called Alliance and they said I need to sign a e-contract add on as opposed to the paper copy they had aggreed to before. I did so and emailed it back. The movers would be there by 11am. Noon came and went, no phone call no movers. 3pm same thing, no call no movers . At 5pm movers call and say they were on the way, would be there in 20 minutes. At 6:30 they show. Load up 8 boxes, a bike, coat-rack, footlocker and 2 desk chairs. There was no furniture,no pianos nothing big. Just stuff for a kid moving into a college dorm room. I thanked them and got hit up for a tip. I wouldn't begrudge the tip except they were 11 hours late. Little did I know this was the easy part. Alliance told me they could gaurrente a date for delivery but a couple of days . They promised me either the 5th or sixth of Feb. Mr
Saint Cloud Moving Truck Rentals Provider Name Locked
said that my daughter had to be avaliable all day the 5th. The driver would call the day before and 30 minutes before they would show up on the day of the move. If there were any changes they would give us a call. The 4th came and went no phone call, the 5th no phone call ,no movers. Nothing all weekend. I called and and no answer at Mr.
Saint Cloud Moving Truck Rentals Provider Name Locked
phone. I called left a message on the number on my movers receipt. No one called either my daughter or me back. Monday the when I called Alliance and
Saint Cloud Moving Truck Rentals Provider Name Locked
to speak to the genteleman who had arranged my contract before I could tell them his name they told me he no longer worked in that department. How they knew that without knowing who I was or his name raised a red flag. I asked to speak to her supervisorn and was told that was the head of the company and he was not there. I asked for his phone number if she couldn"t connect me and she said" You wouldn't call up ATT and expect to speak to the owner would you?" I explained that either the company is small enough that her direct supervisor was the owner as she had said or if it was big enough to be compared to ATT she had a supervisor between her and the owner. Which was it? She said it didnt matter I could not talk to anyone else. I never used foul language or was rude.I have called back with no luck. They have $1070 and my daughters things and no one will tell me anything. I didnt know until the movers showed up with a different name on the paper work that these guys are just brokers.
Saint Cloud Moving Truck Rentals Provider Name Locked
kept saying our driver will call you etc.What a SCAM, be careful. I found out my experience is not unique.
- REBECCA P.

Moving Truck Rentals in Saint Cloud, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

"Apartment Movers" -- Go Moving

913 Baywood St
Altamonte Springs

A PLUS AUTO PERFORMANCE

880 N. Highway 17-92
Longwood

Arc Moving & Storage

1312 Abbeyville Road
Orlando

ATLAS GLOBAL TRAVEL

8519 White Rose Drive
Orlando

ATR (Accessories Tires Rims)

1818 E Irlo Bronson Memorial Hwy
Kissimmee

Best Rental Centers Inc

1450 E Hwy 436
Altamonte Springs

Bulldog Movers Inc

4194 NE Expressway

Carls Van Rentals

3011 McCoy Rd
Orlando

Custom Rental Services

1116 E State Rd 434
Winter Springs

GS Auto Center

5293 S. Orange Blossom Trail
Orlando

NICK CABAS BRUSH HAULING

606 VERMONT AVE
Saint Cloud

OD Household Services

500 Old Dominion Way

Oviedo Auto Repair

1512 W Broadway St
Oviedo

Oviedo Auto Repair

1512 W Broadway St

Personal Mini Storage - Winter Park

2875 Forsyth Rd
Winter Park

Personal Mini Storage St. Cloud

350 Commerce Center Dr.
Saint Cloud

Stoneybrook West Storage

1650 Avalon Rd. (CR 545)
Winter Garden

Tec Photo Group

13544 Hidden Forest Circle

U-Haul Moving & Storage

598 W Hwy 436
Altamonte Springs

UHAUL

10128 US Highway 441
Leesburg

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