Saint Augustine Remodeling Articles

Remodeling reviews in Saint Augustine

A

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From start to finish it was a wonderful experience.
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the salesman was straightforward and honest and he did not try to upsell us on things we did not need.
Saint Augustine Kitchen And Bath Remodelers Provider Name Locked
the owner kept me up to date with everything that was going on when the windows and door were ordered, and was great about getting back to me right away when I had a question. The crew was fast, efficient, knowledgeable and explained everything they were doing. I am so happy with my new windows and the fact that we can really use our sunroom now! I would hire this company again and again, and will be calling them next year to replace the rest of the windows in the house.
- Brian B.
A

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Contacted 4 companies for estimates. PJ came out and measured and gave a competitive estimate. The price included all the above labor and materials, with the exception of the cost of the cabinet hardware and the tilt out cabinet which we asked for after the guys were here installing the cabinets. We signed the contract putting 25% down. The contractors,
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and
Saint Augustine Kitchen And Bath Remodelers Provider Name Locked
came out to measure and we bounced a few ideas off of them to help with the final design. There was a four week lead time from signing to delivery date. In the meantime, we picked out the granite at the granite yard.
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paid them directly. We also picked out and paid for cabinet hardware. The original cabinets were damaged in transit, so the install date was moved out another 3 weeks. A few weeks before install, countertop measurements were made. Because cabinets were delayed, Countertops were installed first. Sawed countertops down to one level, electrician came mad moved outlet and countertops installed in the afternoon. Everyone professional and efficient. The countertop guy was not happy with a seam (we did not notice any issue with the seam), so he came out on a Sunday afternoon for a few hours to
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the area to his satisfaction. The guy really takes pride in his work -- the countertops are beautiful. The cabinets arrived a few weeks later and took two days to install. We asked to add a tilt out drawer below the sink after the guys were already on site installing the cabinets. This was not a problem. The team was receptive to our tweaking throughout the process.
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and
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(and their colleague) were an absolute pleasure to work with.. They arrived on time and were responsive to our calls before and during installation. The cabinets/counters look beautiful.
- Patricia C.
A

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This is my first experience working with a contractor for a home renovation. I was extremely pleased with the work
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performed for us - we had both bathrooms in our house renovated. They understood my ideas and converted them into 2 great bathrooms. My master bath was pretty much a full gut which was a little scary for me but it turned out better than I imagined!
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&
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were very responsive to my questions and changes that we made along the way. The employees that came in to do the work were professional and did a great job - the tile work is great. We will be using them again for our kitchen renovation.
Highly recommended!
- Susan H.
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did a great job helping us identify the most cost effective kitchen design for the money that was out there. Her prices for high quality cabinets were less than what we priced at Home Depot. She takes lots of time listening to people and making sure the kitchens she proposes match up with what folks want. Her team are experts with kitchen and bathroom designs that meet any budget.
- Kevin G.
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and
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had previously done work on our bathroom, replacing the tile and repairing water damage remodeling the shower. We were so satisfied with the tile work that they did we hired them to tile our dining room. They met with us and laid out the design prior to beginning allowing us to choose the best layout and even suggested a rug effect to highlight our dining room table. We were initially only going to do a transition strip between foyer and dining room and the butlers pantry and the dining room. We really love how our dining room floor looks. We get so many compliments on the dining room now that we are rid of the carpet.
- John L.
F

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When we bought our house, the cabinet doors and drawer fronts were discolored and needed replacing. We also needed to put a new cabinet in an empty wall space. In March of 2012, using the brand name sticker on one door, we found that Prolific was the sole local distributor of the brand. So we went up to Jacksonville to see if they could help us. Very friendly and helpful.
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came down to St.
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to do all the measurements. Seemed a little expensive, but I had no basis for comparison. Then months went by and I called a few times with little response. After I contacted the manufacturer, the materials finally arrived. That is when everything went really bad. The two fellows sent to do the installation were on leave from the Three Stooges didn't really have a handle on how to install cabinet doors and drawer fronts. They damaged one drawer front before realizing the screws they were using were too long. They informed me that the hinges I had in place wouldn't work with the doors
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had ordered and I ended up spending another $300 for new hinges and installation of them. A few weeks later, they came back and installed the doors. Sadly, they didn't fit well and there was a significant gap between the doors due to
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's mis-measurement.
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and
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told me that there was nothing to be done, "that's just the way it is." So after they left, I reinstalled all the doors, shimming the hinges to compensate for the bad measurement. And in the midst of this, we discovered that the cabinet we had ordered was a different style from the existing cabinets and would protrude from the front of the other cabinets two inches as well as being a different construction configuration. When I contacted
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, he says it was too bad but "they don't make the cabinet like you have." (Would have been nice to have advance warning.) The installers offered to take the cabinet and reconfigure the depth to make it fit size-wise. And that was when the van broke down. Months went by, and the installers would call periodically with sad stories of the car troubles that prevented them from coming back. (Eventually they dropped off the cabinet - used it in my garage.) In the meantime I built a cabinet that had the same design as the existing cabinets. I contacted
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to order doors for it and to replace the drawers fronts that were mis-measured or damaged. I offered to pay for the damaged drawer front and mis-measured one but he declined my offer. I also ordered several other panels (ends of the cabinets and island) so as to make it worthwhile for
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. I specified that I would install all the items (seemed logical since I had installed all the other stuff despite the $500 charge for installation) and that I would even come up and pick up the panels.
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insisted on delivering. Again the doors were mis-measured and had to be shimmed. (I had given
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the measurements I needed, but he insisted that his were correct; very condescending) Foolishly, I didn't check every piece before accepting delivery. And the drawer fronts didn't match - a different configuration from the ones installed. (2 inch top rails instead of standard 1 inch) Called
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and he said he'd take care of it. He asked me to text him photos which I did. Never heard from him again. Every time we called, a young lady would "check" and say that the pieces hadn't arrived yet and that
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was out or busy with a client. After a few months, I contacted the manufacturer. The person I spoke to was sympathetic and checked to see why the drawer fronts hadn't arrived. He discovered that
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had never even ordered them. After talking about my options, he referred me to another cabinet refacer (Let's Face It). The proprietor there was very helpful and piggybacked my drawer fronts on an order of his and they arrived in 10 days. So, after 16 months, my cabinets are finally finished. Whew! Throughout this ordeal, I had maintained a genial attitude to
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and offered payment for every service. I was not a complainer nor did I express any impatience to him. None of that made any difference. If you value your sanity, avoid Prolific Cabinets at all costs!


- Charles B.
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The job took longer then expected, but
Saint Augustine Kitchen And Bath Remodelers Provider Name Locked
did an excellent job of removing all the debris as well as keeping the mess to a minimum. He was punctual and called me if he even thought he would be 10 minutes late. He made sure he understood how I wanted the backsplash to be tiled. He even met me at a tile place to ensure the tile would work with the granite we had chosen as well as the material the tile was made from. He would also let you know what materials people were using in their kitchens and would comment on styles and colors in a helpful way. He suggested several places to go shopping to for granite and tile.
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explained everything that needed to be thought thru when choosing the materials and to laingy out the tiles. He definitely gave you a full explanation of all the things one needs to consider in your kitchen layout. To some people the explanations may be too much, but they are necessary in knowing that what you choose and how you wish to have the design and / or style installed can affect the look, feel and quality of finished installation. In some cases this was not obvious until you see the finished product.
- Blake A.
C

Rating
In summary, the quality of the finished product was very good. However, getting there was painful and time consuming. We finalized the plan and provided a 75% deposit on January 26, 2013. We just had the final walkthrough today, June 4, 2013.That means that a bathroom remodel required four months to complete which was projected to take less than a month (once the cabinets were delivered). Suffice it to say, this project took way too long.
First the positives. The quality of the work is high so I gave
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an A for quality. The tile subcontractor (
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) was meticulous and did a great job. I'd hire him in a heart beat. Another sub that was outstanding was
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Freeman who seemed to be able to do anything from framing to finish work to painting and drywall. We would not have been satisfied with the final product if it wasn't for
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's great work.
Saint Augustine Kitchen And Bath Remodelers Provider Name Locked
,
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's Project Manager was also very good at resolving quality problems for us. He is an honest guy who did his best within
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's crazy business practices.
Saint Augustine Kitchen And Bath Remodelers Provider Name Locked
's Plumbing was a sub we hired who also did a great job and was very accomodating.
The negatives are many starting with the four months required to complete the project. Another concern is
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's billing and collection practices. This was my first experience remodeling and I foolishly gave
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a 75% deposit before they started work. I will never do that again. In the last month of the project,
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's "designers" began calling us asking for the balance before they had completed the work. There was no agreement as to when or how they would be paid the balance and the "Owners" were allegedly pressuring the staff to collect the balance. Their collection practices are absurd and unprofessional. There is no way
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should have been asking for the balance before the completion of the job, particularly when I already paid 75% in advance. The collection calls were persistant to the point I told them to not call me again until the "owner" called me directly. Surprise! I never received a call from the owners and they kept trying to collect. We did not pay until we were satisfied with the finished product. That said, we should not have had to deal with harrasing and unprofessional phone calls trying to collect prematurely.
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also did a very poor job of documenting what was included and what is excluded in the price. There were a couple of instances where that ambiguity could have caused a problem. For example, there was nothing in the design that told the tile subcontractors how and where to
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the tile. We had to intervene and get instructions from the designer. Another example was that it was uncluer as to who was responsible for moving the shower drain.
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the Project Manager did the right thing and agreed to cut the concrete to allow the plubmer to move the drain. However, the person sent to cut the concrete was not well equiped and did not cut enough.
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's Plumbing (who was our subcontractor) got fed up and just did it himself without charging us.
The granite installers (unnamed subcontractor) were sloppy and unprofessional. We had to complain about poor quality and incomplete work to get the owner of the granite subcontractor to come out and see for himself. He was unapologetic and visably unhappy to be called back. In the end, they did a good job but we should not have had to demand re-work on a sloppy job in the first place.
The first cabinet installer incorrectly concluded that the cabinets were not designed correctly to accomodate our plumbing so he just waslked away and nothing happened for more than a week. Fortunately,
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the Project Manager brought in
Saint Augustine Kitchen And Bath Remodelers Provider Name Locked
Freeman (super sub) he did a great job with the cabinets.
I am still unhappy that the mystery owner(s) of
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did not think enough of me or my business to call me personally when requested. Moreover, their poor business practices do not
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well for future customers in my opinion.
In conclusion, the price was good and the quality was high. However, it took a lot of time, effort, and patience on our part to get to that point. If you decide to use
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, do so knowing you will have to pay close attention to the details and hold their feet to the fire. If you are willing to make that investment in time, energy and emotion, you can get a good finished product.

- Fred F.
D

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ffPut down 60% deposit on work first of January. Told work would be started when all tile and countertop were in house. Never received call from 'project manager' and finally visited showroom to inquire on start date in beginning of Feb. Told all material in-house and work would begin next week. Shower demo, soffit torn down (leaving hole in ceiling approx. 1 1/2 feet by 6 1/2 feet), removed countertop, shower door, and sink facuets. Plumber arrived next day and replaced valves and pipes for shower. Had to call project manager the next week to ask when somebody would be returning to work, meanwhile all heat is going up the huge hole in the ceiling. Finally, workers showed to put up wallboard in shower and then tile work started. Tile not completed for another 13 days. The water proofing for the shower was walked onto my scatter rugs and rugs in bedroom by workers and I have been unable to clean the stuff off of the rugs. I did use a razor and cleaned up the waterproofing that was walked onto the tile floor in the bathroom. Insulation, wallboard, and all manner of materials and debris stored on back enclosed porch for over 4 weeks. The sheetrock job was so bad, that after complaining, they finally came and repaired it and cleaned up the backporch. We had to call our designer to prod the 'project manager' into calling us. Project manager never communicated schedule of work or when workers were to be at our house. We asked for a work schedule several times, but could not get one. After being told in
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. that work would not start until all materials were in-house, found out they didn't have countertop, were still waiting for it. Countertop was finally installed on 3/11. Longest 8 to 10 working days ever. We are happy with the final outcome of the project, but would not use
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again. I don't want to spend that much money and have to make many phone calls and send lots of emails to get the project completed. If I had wanted to project manage the project, I wouldn't have gone to '
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' to begin with.
- Linda G.
A

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They were punctual and accommodating to our schedule. Very professional installation and beautiful granite samples. Very friendly and professional.
- Janis C.
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All Kitchen And Bath Remodelers in Saint Augustine, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-877-CLEANING JESSIE'S UPSCALE TOTAL HOME CARE

600 Sawgrass Village Dr
Ponte Vedra Beach, FL

3rd Little Pig Construction LLC

11039 Mill Pond Ct
Jacksonville, FL

4-D Tile and Home Improvement

56082 Davis Rd
Callahan, FL

904-TILE and MARBLE WORK,Inc

Sunbeam rd
Jacksonville, FL

911 Restoration Inc

10730 NW 53rd St
Ft Lauderdale, FL

A Cut Above The Rest LLC

85225 Shiloh pl
Fernandina Beach, FL

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A KITCHEN CONNECTION

2495 DOBBS RD
Saint Augustine, FL

A New Leaf Painting, LLC

4455 Sunbeam Rd. Suite # 3
Jacksonville, FL

A to Z Services LLC

12805 Old Field Landing Dr
Jacksonville, FL

A+ Plus Trim and Painting

1645 Forest Hills Rd
Jacksonville, FL

A1 Plumbing, HVAC & Refrigeration

11762 Marco Beach Drive
Jacksonville, FL

AAA Advanced Residential Rehab

Southside/Mandarin/Beaches/St. John's
Jacksonville, FL

Abacus Contracting LLC

1008 Loring Avenue
Orange Park, FL

ABAKA janitorial and lawn service

6512 lacey ct
Jacksonville, FL

ABC Windows and More

6684 Columbia Park Dr S
Jacksonville, FL

Active Pro Inc.

7117 Atlantic Blvd.
Jacksonville, FL

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