was a great salesman. He was methodical and persevered for the sale! It started when I called
for an estimate on purchasing and installing wood blinds for some rooms in my home. At first I thought they ...more were high priced and decided not to go ahead with the purchase. Three months later my phone rang and it was
asking if I had made a decision and I replied that I had not. Three months later he called again and I again told him that I had not made a decision. Another six months goes by and I finally wanted to get them and called
back. In hindsight I wished I would have shopped around but I felt that
had worked for the sale and he had made an extraordinary attempt at getting the sale so I called him back. Although having all the measurements from a year earlier he insisted on visiting the house again and remeasuring all the windows. I wanted to have the wood blinds installed. When he was finished I even decided to add a couple more windows to the order. It's the scheduling of the installation that this company severely lacks customer service in, and all the confusion starts. My work is not 8 to 5 so I insisted to
, and he wrote on the invoice Saturday installation and I also insisted that they remove all the old window treatments from the house. My first conversation with their "installation scheduler" was where I was told that they had all Saturdays booked for weeks and that they would be happy to install in the evening. I felt I was being bullied; I told them I don't know if I would have a meeting come up, but scheduled the installation for the following Wednesday. Of course something came up and had to cancel the installation and was told that the "installation scheduler" was out that Monday and she would call me the following day. A message was left for me and I called back the following day explaining that it was better for me to schedule a Saturday and again I was told the earliest would be three weeks away at which time I got very frustrated and explained that I felt like they were doing me a favor and did not appreciate they way they did business and if they could not do the installation I would find someone else to do the job and hung up. The owner called back (
) and made it work! "
Rated Review by KAREN R.
"Perfect! I called
based on reviews that I read on Angies List. I was so impressed with the professionalism of
and the price that I contracted them immediately. I was promised that the installation would ...more be in 7 week and it was. The installers were as nice and professional as
. I had purchased plantations shutters before from a decorator and now have the same quality and materials at a 1/3 less, a great savings. I have recommended
to another friend as well. "
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When upgrading your home's appearance with custom window treatments, there should be some thought given to meeting needs as well as style considerations.
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Plantation Window Treatment Experts Reviews
"I was pleased to get a call back from
and he was able to make an appointment to come out to evaluate my needs. We did a walk around and he took notes on what was required. He gave me insights and recommendations as he went. He came up with the cost of the new blinds as well as the repairs that seemed very fair. Since we weren't ...more sure of the color on one of the blinds
made arrangements to return when he had a sample, which is a good thing since the colors had changed since the old one was installed.
did his best to get replacement parts for my 20 year old blinds but despite his efforts he couldn't locate all of them.
completed the installation and repair/maintenance to our blinds so that they worked like new. I was pleased with his personal demeanor and professionalism. I'm glad that I used
"Highly recommend. This company was recommended to me by my mother, who loved them. They are organized, punctual, knowledgable, have a great show room with a vast variety of window treatments. I have always worked with Elloit, who made the process and selection a breeze. They were clean and fast when they came to install the blinds, plus they took my ...more old blinds to throw away for me.
The blinds I selected are a little pricey, but that is purely preferenece. They have low priced blinds all the way up to the best of the best. My blinds are high quality and beautiful. I always get compliments about them. I installed blackout honeycomb shades in my bedroom because I work over night and sleep during the day. They are beyond what I expected and are very stylish, which is hard to find with blackout shades. Great company with great quality window treatments. "
"She came to measure and choose color and type of window covering. She had a lot of good ideas, and several samples with her. The product came in a timely manner. There was an error with install date, (showed up on the wrong day) but the installation was quick and professional. Be advised this company will not take a credit card or debit card with any ...more special deals. This was not disclosed until time of payment."
, about a month before heading down to Florida from my primary residence in North
in order to schedule a visit for an estimate. Since I was only going to be in Florida for a week, I needed assurance that
could order, deliver and ...more install the blinds within that time-frame.
came by early Saturday morning (September 15th), and took measurements of the sliding glass doors and the window I wanted covered. Next
and I discuss the material I wanted for the blinds and reviewed a few large sample books of the options and colors available to me as well as a portfolio of previous work completed. We agreed on the best options for my needs and negotiated a price. I reminded
that I needed the blinds installed by Friday (September 21st), of that week as I was flying back to North
early the next morning.
promised, they could meet my time-line.
True to her word, the blinds were installed on Friday afternoon. They looked great !!! Glad I used
and would highly recommend this company for fast, reliable service as well as excellent product and pricing. "