Orange Park Moving Articles

Moving reviews in Orange Park

C

Rating
The salesperson who quoted us (
Orange Park Movers Provider Name Locked
) was polite and punctual. However the move itself started out rocky as we were guaranteed that they would send 2 trucks the morning of the move. They only sent 1 truck-- a second truck did show up later (and the driver of this truck helped out with the move for several hours) so this wasn't a big issue. But it did cause some anxiety as we clearly had way too much stuff for a single truck, and for a while we weren't sure if another truck was going to show up. While moving out of the old home they put a large gash in the corner of a wall in a main traffic area/hallway... They sent out a handyman to fix it the next day, which required for us to arrange for someone to meet him there since we were already gone by then. Later as they moved our furniture into the new home, we told them that we had brand new wood flooring and to please be very careful. This was also noted in our quote (to be careful with the wood flooring). So... they leaned a large, heavy headboard up against the wall in our master bedroom and it fell over, with the bolts in the headboard causing damage to several planks of the wood flooring. My wife was very upset about this, and having the planks replaced will be a major job if we go that route. They were apologetic about the damage but it was careless to say the least. Overall I'd give this company a C rating and would go with another mover in the future. I would not recommend them to others, based on our experience.
- Rob M.
A

Rating
It was the best moving experience I have ever had.
I will never move again, unless we
Orange Park Movers Provider Name Locked
power ball.
If it happens we are calling
Orange Park Movers Provider Name Locked
Movers.
They were professional and he used pro movers, not day labor, a huge plus.
Orange Park Movers Provider Name Locked
Movers was recommended by his brother and I recommend him to anyone wanting to move anywhere.
They are careful with your "stuff" and that matters.
Respectfully.
Orange Park Movers Provider Name Locked

- George S.
A

Rating
We had
Orange Park Movers Provider Name Locked
come for an interview/estimate on October 21st after seeing the high rating they received on Angie's List. They were also recommended by the manager of the storage facility we were using. We also interviewed two other companies from Angie's List. One was over our budget and the other's estimate was close to
Orange Park Movers Provider Name Locked
but they would only be sending 2 men where HH would send 3 men.
My husband and I packed ourselves and broke down all the beds and tables.
Orange Park Movers Provider Name Locked
,
Orange Park Movers Provider Name Locked
and
Orange Park Movers Provider Name Locked
arrived at 9am on Oct. 25 as scheduled. They were friendly and professional. They worked quickly and efficiently. I was really impressed when they moved my husband's desk, which he built in the room, without any damage to the desk, walls or ceiling.
They transported everything in one trip to the storage facility and unloaded with the same care and professionalism.
I called my daughter-in-law who was also going to be moving, raved about HH, and she immediatly called and scheduled them for her move on 9 November. She had nothing but good things to say about HH after her move.
On December 5th HH met my husband at 9am in Orange Park at our storage facility. They loaded our household goods and had room on the truck for "stuff" we had in a smaller storage unit at the same facility.They arrived at the new house in St.
Orange Park Movers Provider Name Locked
around 1pm. Everything was unloaded and placed where I wanted it. They put all the beds together as well as the dining room and kitchen tables.
Their estimate was spot on and there were no surprises. I would hire them again and did recommend them to the people who bought our house.
Note: The October move was from Orange Park to storage in Orange Park and the December move was from storage in Orange Park to St.
Orange Park Movers Provider Name Locked
.
- Ellen O.
A

Rating
Company was responsive to questions about estimates and services provided (no surprise costs such as long distance hauling or dealing with stairs).
Moving team was on time and quick on the dismantle and delivery of table.
Team was thorough on the install and re-felt, including setup/placement recommendations and small touches, like staining the wood surfaces.
- Jon G.
A

Rating
Movers were very fast. Load, transit and unload completed in two hours! Personnel were courteous and easy to get along with. My only complaint is that the company does not perform a thorough time estimate, since they charge by the hour. Not an issue for my small amount of furniture, but I have witnessed other people being abused by other movers that stretch out the duration when charging by the hour.
- Jon G.
B

Rating
Good value, prompt service, could be more caring regarding handling of large wood furniture (use more pads). Had a scratch put in the top of china cabinet after move. Used them twice, they are a good value for the money.
- PAUL K.
C

Rating
We loved the crew we had at our Orange Park, FL home. They were on time, considerate and did an excellent job. The loaded on August 6, 2013. We received a call a week later of a delivery. The crew on Nitro, WV side called to get instructions to my house. A man and woman came first and the man proceeded to say sh** no one told us it was going to be like this. He said he couldn't get his truck down my driveway. I told him that Jacksonville rep told me she put on the papers could be a possible shuttle on Nitro end. He said nothing was indicated to him. I then had to help him find a UHaul to call to get a smaller truck. He informed me there would be an additional charge since they had to get a smaller truck. I told him Jacksonville rep advised me there would be no extra charge. He then was very short and rude with the UHaul representative on getting the truck. They finally got a smaller truck and brought a load in. It went pretty smooth at this point until a young man helping dropped a dresser off the ramp as he was bringing it down. They had double wrapped it and on examining the dresser no damage was found. The man then informed me they did not remove refrigerator doors and couldn't get my refrigerator inside the house. So I had them put it in the garage. They went back and made sure everything was in their second trip. The man said he had to get to Pittsburgh, PA with the additional load he had. As they were finishing up, this same man said you are aware that your shipment is coming in two different trucks and I said no one had told me. Apparently, they picked up about 5500 of the 7500 pounds of my original shipment. He said they rest should be there in 3 days and to advise them it would be a shuttle delivery. They brought all of my bedroom but the footboard which was needed to put the bed together. I asked them to put my couch, recliner and loveseat backs on but nothing else was put together. This crew complained basically the whole time they were unloading about having to get to next delivery. I wasn't to happy with this crew. They didn't check off the numbers as they unloaded my items either.
I kept waiting for the rest of my furniture to come and emailed or called to Jacksonville office weekly. August 20th I sent an email asking for status on the rest of the shipment. On August 21st,
Orange Park Movers Provider Name Locked
emailed it had been crated and a message had been sent to the dispatcher for delivery date.

August 27th email sent asking for an update to
Orange Park Movers Provider Name Locked
since it has been 3 weeks since they picked up furniture. August 27th
Orange Park Movers Provider Name Locked
emailed me back she would be in touch with
Orange Park Movers Provider Name Locked
Van & Storage in Nitro, WV. August 27th I answered with following email:
Orange Park Movers Provider Name Locked
:
I would like to know how long
Orange Park Movers Provider Name Locked
Van & Storage has had the
shipment? This company is less than a mile from my new house and if
necessary we can go get the items ourselves. We haven't been able to
move into our house because the rest of our bed has been in
this shipment they have. We have been lucky enough to have a family
member willing to let us stay with them since our arrival in WV.
August 30th - My husband went down to
Orange Park Movers Provider Name Locked
Van & Storage which was right below my new house and talked to
Orange Park Movers Provider Name Locked
.
Orange Park Movers Provider Name Locked
said he had the papers but the shipment hadn't been delivered to them yet but they were expecting it but didn't know when.
I received the following response from my August 27th email:
Hello
Orange Park Movers Provider Name Locked

I
am so sorry it is taking so long for the rest of the items to get
there. I am giving you this information to file a delay claim. Please
call 1-800-348-3746
option # 2 and please reference your registration number 745319.
Please let me know if you have any questions on that. Let them know you
cannot put your bed back together because the 1st driver left part of it here.

Thank you
Orange Park Movers Provider Name Locked

I called the toll free number above on September 3rd. The lady took the information and said she would be a
Orange Park Movers Provider Name Locked
on our shipment. She said it could take up to 4 weeks to find anything out. She said to wait 2 weeks and then call her back and we could put a claim in for items we hadn't received yet.
September 5th received a call from
Orange Park Movers Provider Name Locked
/
Orange Park Movers Provider Name Locked
Van & Storage that shipment had finally come in and they wanted to deliver it on September 6th about 11am.
Orange Park Movers Provider Name Locked
said he would call me at 8am the next day. September 6th - I received a call they couldn't find my house. I told
Orange Park Movers Provider Name Locked
that I never received a call from
Orange Park Movers Provider Name Locked
and I was at staying at least 15 mins. from my house and I had a cake in the oven.
Orange Park Movers Provider Name Locked
said that was fine and to take my time. I told him I would be there as soon as the cake came out.
Up on arriving
Orange Park Movers Provider Name Locked
and
Orange Park Movers Provider Name Locked
had no trouble getting their truck down the driveway unlike previous delivery. They were a good team and allowed me to check each item as it was unloaded. They were very efficient and polite. They put my bed together and asked if I needed anything else together. I told them they got my bedroom suite together and that was all I needed. I was very pleased and happy with these two young men. They were totally opposite of the first delivery crew. I would use these two again in the future and recommend them to anyone.
I still have no answer on why my shipment was broken up into two deliveries and why it took 30 days to get the rest of my furniture. I am not sure who is at fault but feel it is North American Van Lines. I feel I should be given a refund for the second shipment which was about 2000 pounds since no one can give me the answer on why it took so long, where my stuff was.
I also received a call the next day after the first shipment was delivered and asked to complete a survey on the first moving crew. After completing the survey, the rep said I would receive a $200 gift card for Restaurants.com but to this day haven't received it either.
At this point I would not recommend North American Van Lines to anyone to use as movers. We were lucky enough to have family members we could stay with for the month while waiting on the remaining furniture we needed to move into our new house. If we would have had to rent a hotel room or apartment, it would have cost us an additional $600 or more to have a place to live.
Some boxes were heavily damaged as well but thankfully nothing fragile was in them.
September 12, 2013 = I contacted the Customer Service Corp. office for North
American Van Lines and was informed there is nothing they can do as far
as a refund. Only would reimburse us for hotel fees if we had stayed in
a hotel. We stayed with family and paid them money towards food and
utilities. I sent an email to coordinator,
Orange Park Movers Provider Name Locked
/
Orange Park Movers Provider Name Locked
today
letting her know what North America Van Lines had informed me. I am
beside myself that no one wants to step up to let us know why our
shipment was broke up into two, where and why are second shipment took
31 days to get to us. So I have to update and drop my ratings.



- brenda C.
A

Rating
Very pleasant experience. Good communication and pleasant personnel from phone to movers. No
Orange Park Movers Provider Name Locked
costs, very efficient
- Martha H.
N

Rating
Arrived on time. Provided detailed assessment and expectations. Moved with dispatch, no errors or delays. Credited account accordingly at billing. I've moved over 17 or 18 times. This staff rates among the best of my experience.
- Rudolph R.
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All Movers in Orange Park, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2 Cheap Movers & a Truck

221 N. Huggins St.
Jacksonville, FL

2 College Brothers, Inc.

530 W. University Ave.
Gainesville, FL

A & A Transfer & Storage Inc

670 N Lane Ave
Jacksonville, FL

A&A VALET SERVICES

8214 princeton square blvd e
Jacksonville, FL

A1 Moving & Hauling

Jacksonville, FL

A1Ace Movers Inc

12535 Fallohide Ln.
Jacksonville, FL

ACTION 9A INC

10416 NEW BERLIN RD
Jacksonville, FL

All My Sons Moving & Storage

6805-1 Stuart Lane South
Jacksonville, FL

AMBASSADORS MOVING & SHIPPING

12325 Acadamy Rd.
Philadelphia, PA

AMERICAN SAFETY MOVERS INC.

216B Druid St.
Jacksonville, FL

Ancient City Movers

Saint Augustine, FL

Armando's Relocations Services

1334 Hollyhock Circle E
Jacksonville, FL

Athletes Movers Jacksonville

105 Clifton Court
Ponte Vedra Beach, FL

ATLAS BILLIARD SVC

6999 MERRILL RD 2
Jacksonville, FL

Atlas Van Lines Inc

1212 St George Rd
Evansville, IN

B&B MOVERS

8258 Warlin Drive North
Jacksonville, FL

Bates Moving & Storage

815 Benny St
Salisbury, MD

Baymeadows Express Moving Co

11664 sands ave
Jacksonville, FL

Baymeadows Moving/Storage North American Van Lines

6419 Phillips Hwy
Jacksonville, FL

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