Ocklawaha Cleaning Services
Reviews for Ocklawaha Cleaning Services
The second visit didn't go as well...
1. Two NEW ladies showed up, who were unfamiliar with our dog
2. They set off the alarm b/c they reported that they did not have the code, even though it was provided on the initial visit
3. They left b/c they said the dog tried to attack them. The dog in question is an 11+ year old collie mix who has no history of biting visitors, including a previously-used cleaning service.
4. They NEVER called to tell us that they had set off the alarm. After being informed of the alarm trip by ADT and not hearing anything at all from the cleaning company, I rushed home to my house to investigate why the alarm had been tripped and to make sure that it wasn't a true break-in.
We contacted the manager to complain, but he didn't seem to care that they caused us a major inconvience (and panic). We then decided to cancel our service; we were extremely disappointed with the lack of customer service we received.
In the meantime, despite at least three requests to have it returned over the past 9 days, they still have our house key. Very unprofessional.