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Navarre Window Replacement Articles
Window Replacement reviews in Navarre
The windows were custom built at the factory so another individual came out for more precise measurements of the windows. It took about four weeks for the windows to be shipped from the factory to
Two installers came to the house and explained the entire process in length about what they would be doing for the installation. The windows and shutters were installed in one day. During the installation they laid down blankets on the inside of the window and vacuumed when they were finished. Before they left, they went around the house, cleaned the windows, picked up any garbage that was laying on the ground and asked if I had any questions about the work performed.
All in all it took a little over a month from start to finish and I have had no problems with the windows thus far. Everyone that I encountered, represented the company in a professional and helpful manner. I would recommend
The glass did not have the florida numbers on them because they were not rated doors, which I had specifically demanded to have and were not tinted as well as the windows. (The windows were factory made by
The doors are bowed. They have been adjusted a number of times and continue to re-warp. The only way to lock the doors is
to have someone on the outside push on the top and bottom of the door and have someone on the inside lock them. The handles
are flimsy and and are breaking. One broke off within 30 days of the installation.
I have written and telephoned Ventana numerous times about their 10-year warranty. They said they would send a new handle (but didn't) and offered to sell me their new painted frames for $7,000, supposedly their cost ($7000+). This required me to trust that the doors aren't bowed and the paint job is good, then to contract with someone to put the old subpar glass in them and install them. Plus it didn't seem right that they profited fully in the first transaction and then want me to pay them again for doors they were already paid once. They refused to refund even a dime of my money and said I would have to work with Absolute because I'm not their customer.
ASP is definitely the worst culprit in this problem, but the Ventana doors are faulty. I am filing a review on both. Do not trust Ventana doors. They are cheap and Ventana's warranty is worthless unless you buy directly from them...assuming it is worth anything even that way.
Also prompt, courteous and efficient was the man who came to do the precision measurements. Two of our windows were just too small to replace, but we did hire them to replace the glass in the existing frames. That was done quickly and professionally, with no mess left behind.
With 23 other windows to replace, as well as two doors, the bulk of the job took a day and a half, give or take an hour or so. On the first day, two guys in the morning and four in the afternoon got almost all the windows done, removing the old and installing the new. The second day, a crew of four finished the windows and doors. Once again, the crews were punctual, polite, and efficient. They did a thorough job of cleaning up and replacing the window treatments that we had not removed ourselves. The old windows and all debris were removed. The new windows are so nice and clear, it's hard to tell they are closed. :-)
The only flaw occurred with the screens. We had ordered fine-meshed fabric in an effort to keep out the tiny flying insects (no-see-ums) that have been annoying us. Unfortunately, most of the screens were made the wrong size.
I rated the professionalism a B, although a B+ or A- would be most appropriate. The only reason is that the workers, like so many workers these days, kept a radio going all the time they were here. They did keep it outdoors, not inside, but as there was usually a door or window missing, the sound traveled indoors. I didn't enjoy what they listened to, although it was not offensive. And it was noisy enough already with the necessary power tools and other sounds related to the work. I think they would probably have turned it off if I had asked them to.”
I received other estimates from other companies and just had my garage built (May 2013) for a grand total of $12,000!!
don't get me wrong, I like HomeTown with
At first we were nervous about undertaking such a major, expensive project.
3/26/13 - Update!
The work ”
Soon after we had a contract,
The crews that worked on our house worked very professionally. They answered lots of questions and addressed any concerns we had.
The work was finished in a short time. All debris was hauled away.
After the work was finished
We are well pleased with all work done by
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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