Middleburg Home Security System Articles

Sample Reviews

D

Rating
When I arrived at church I checked my cell phone and noticed that
Middleburg Home Security Companies Provider Name Locked
had called me and text me informing me that my bedroom two window activated my alarm. I then tried to call them back to inform them that it was more than likely a false alarm since that window has always given me grief. If it does not line up perfect it will show green, but when you try to set it it states number two bedroom open. Everything set perfect when we left. When I called them back I had to go through a good 3-5 minutes of automated messaging until I finally got to press a number to speak to some one. We waited in the parking lot for 10 minutes and finally started on the way home still on hold being told they value my call and to please stay on the line. We were at West and
Middleburg Home Security Companies Provider Name Locked
and we live in the Sunnyside area. No one answered until we turned off on
Middleburg Home Security Companies Provider Name Locked
and I tried to explain what was probably the problem and questioned them why do they not have a direct line in these cases where there may or may not be a problem. I wasted 30 minutes trying to speak to a live Rep. which did no good at all. I phoned the Police and they said the alarm company would have to notify them, which I understand.... so back on automated system again and wait. My contract expires in two months and will quit them and find someone better. I would definitely not recommend this company to anyone.
- Douglas R.
A

Rating
Middleburg Home Security Companies Provider Name Locked
, the sales rep, was knowledgeable, detail-oriented and very professional. Arrived to consultation on time, prepared and kept it brief. He did NOT try to upsell anything, and attempted to keep everything as cost effective as possible. "Switch Over" was only $90s, but I wanted a new touch pad as the ADT one was faulty, not hard-wired for power, and wasn't always readable. The NEW pad is awesome. The installer arrived on time, handled everything perfectly and it all works great. VERY happy with local monitoring center, all employee Post team (no contractors) and no contract period/month to month service at the lowest price we found. Honest, transparent and no
Middleburg Home Security Companies Provider Name Locked
charges.
- Hammon P A.
A

Rating
ATT rewired my U-Verse System and the phone connection for the Security
System was interrupted. It was not immediately apparent evidencing
itself after a power outage. When the power was restored the phone
connection for the security system wasn't working. I called my contact
Middleburg Home Security Companies Provider Name Locked
Rennells at EPS and he came out the next day fixed the problem. I
have had this system for 4 years and it has work flawlessly. The
company that monitors the system is incredible. They call within 30
seconds of receiving an alarm. We have had a few alarms caused by entering the wrong door when the alarm is set mainly.
Middleburg Home Security Companies Provider Name Locked
is amazing. He responds to my emails within minutes. I cannot think of anything they could do better than they already do.
- Ray B.
A

Rating
The service provided was excellent. I love the system, I can control and monitor everything at my home from my phone. The technician was great and service has been amazing.
- Dwayne S.
A

Rating
Middleburg Home Security Companies Provider Name Locked
has been absolutely fantastic. I did a good bit of research on the DIY alarm providers before going with
Middleburg Home Security Companies Provider Name Locked
. They won out because they were one of the few places that had standard cellular monitoring (at no extra cost). They also have crash and smash protection, which is another big plus. Installation was extremely easy and their support people were responsive and very helpful in getting the equipment set up. We had a dead battery in our panel after about 6 months -- I was notified via email about that, and once I called them, they were able to walk me through diagnosing and replacing it very quickly. Customer service is a huge plus -- I can always get right through and they're support people are friendly and knowledgeable. One other unexpected benefit was the phone app they provided. I used it all the time (maybe more than the panel). Overall, great experience.
- Brie T.
D

Rating
I am under contract with Guardian and therefore every time we move we have to renew our contract or pay hundreds of dollars to get out of the contract. Hopefully one day I can be outside a contract with them so I can cancel. The Angie's list rating is a complete sham the company requests / requires you to fill out an Angie's list form to provide feedback on your installer. If you try to provide good feedback on your installer then Guardian gets a good rating on Agnie's list. I believe this to be very misleading. I've had guardian now in 3 homes an every time it takes at a minimum of 4 -5 calls to get the security system up and running properly or turned off at the prior home, billing issues etc. The installers are always very nice and do a good job, clean up etc. the actual company is terrible to work with. I believe Angie's list should review how this company incorrectly reports their 'A' rating. I've now called 4 times to turn off my previous home after this move, we're still having issues with how the new system is working at the new home I anticipate at least 3 more calls to get this all sorted. I do not consider this to good service.

- Mike F.
F

Rating
On 4 September 2014, the salesman provided a quote for services. When I objected to the extravagant prices and 'contract' term, the salesman made adjustments. The salesman also stated that he guaranteed that 8 September, a satisfactory installation timetable would be provided. It is 15 September and I have not received an installation date. This is placing my safety and property in
Middleburg Home Security Companies Provider Name Locked
. A call to Guardian corporate headquarters was fruitless: the representatives place me on hold, told contradictory stories, then promised to 'try' to schedule an installation appointment. THIS FIRM IS A DISASTER -- STAY AWAY! They clearly are not to be entrusted with life and property protection.
- Andrew M.
A

Rating
Overall quite happy with the service and the system. Knew nothing about home security--they came in, explained it all, then installed the system and it has been working well since, no follow up needed so far.
- Serge K.
A

Rating
No surprises, which is good. Very easy to self install. Alarm is not as load as a wired system with a horn or speaker in the attic but other then that, very happy with the service. Phone controls are very easy and convenient. I can set the alarm while away from the house or disarm the system.
- Steven S.
B

Rating
We were sick and tired of the lousy customer service and extremely high pricing of ADT so we started looking around for a more local company. We found
Middleburg Home Security Companies Provider Name Locked
and decided to give them a shot. Their monitoring center is in Plano, which is a lot closer than ADT (Florida, I think).
Middleburg Home Security Companies Provider Name Locked
sent out a tech to switch our existing ADT Safewatch (Honewell Vista) system over to them. The tech was courteous and on time.
I test the system monthly by setting it off and they are always calling to verify within about 30-45 seconds, which is amazing. With ADT we would usually be waiting at least 3-5 minutes if not longer.
One thing we were not aware of until the system went off one day was that the cellular communicator
Middleburg Home Security Companies Provider Name Locked
installs by default only transmits to them that there is a burglar or fire alarm going off. It does not transmit zone info, silent panic/duress, battery status, system trouble, etc. We were kind of surprised that when they called they could not tell us what had set it off since when we had ADT they could. Thankfully it turned out just to be a bad storm that set off one of the really old glass breaks. I ended up ordering a new one online and replaced it myself. The rep on the phone told us if you want to be able to know the specific zones, duress, system trouble, etc the system must either be connected to a phone line or you must have the upgraded cell transmitter installed. We were not too happy about that, but thankfully the rep agreed to send a tech back out at no charge to connect it to our phone line in addition to leaving the cell transmitter as back-up. They said they typically require that you have a traditional POTS line from At&t, Verizon, Windstream, or whoever is the local phone company in your area, but they will also connect it to U-Verse phone lines and cable company phone services such as Comcast. They said they will not connect to services such as Magic
Middleburg Home Security Companies Provider Name Locked
or Vonage. We have U-Verse so that was fine. They came out and connected it and now it transmits everything, including zone info and duress. The cell transmitter is still connected as a backup incase the U-Verse goes out for some reason (which is extremely rare) or someone cuts the phone line outside.
One other issue I have noticed is that if you do not have an existing system or you do but it is extremely old is that they only install basic DSC brand equipment. They are lower quality and do not have as many features. Its more of a personal preference thing, but I tend to prefer higher quality equipment such as the
Middleburg Home Security Companies Provider Name Locked
vista systems as they have more features and capabilities. Thankfully
Middleburg Home Security Companies Provider Name Locked
will monitor
Middleburg Home Security Companies Provider Name Locked
equipment that has been installed by other companies. They said they will not monitor GE/UTC.
Overall,
Middleburg Home Security Companies Provider Name Locked
has excellent customer service and response time, but when it comes to equipment, find someone else to get stuff installed and maintained and have
Middleburg Home Security Companies Provider Name Locked
just set up the monitoring stuff.
- Bradley S.
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All Home Security Companies in Middleburg, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A P Systems, Inc.

522 Bay Street
Neptune Beach, FL

ACCESS SAFE & LOCK CO

5532 US Highway 98 N
Lakeland, FL

ADT

Jacksonville, FL

ADT Jacksonville

221 E Church St
Jacksonville, FL

ADT Jacksonville

2-98 Florida 115
Jacksonville, FL

ADT Jacksonville

200-298 Orange St
Jacksonville, FL

ADT Jacksonville

1751 University St
Jacksonville, FL

ADT Jacksonville

101-199 W State St
Jacksonville, FL

ADT Jacksonville

116 N Pearl St
Jacksonville, FL

ADT Jacksonville

1821-1847 U.S. 23
Jacksonville, FL

ADT Jacksonville

`1821-1847 U.S. 23
Jacksonville, FL

ADT Jacksonville

616 Park St
Jacksonville, FL

ADT Jacksonville

1528 Hendricks Ave
Jacksonville, FL

ADT Jacksonville

233 E State St
Jacksonville, FL

ADT Jacksonville

9440 Philips Hwy # 2
Jacksonville, FL

ADT Neptune Beach

808 3rd St # C
Neptune Beach, FL

ADT Security Services, Inc

7818 Phillips Hwy
Jacksonville, FL

ADT St. Augustine

236 Big Magnolia Court
Saint Augustine, FL

ADT Yulee

86521 Cardinal Rd
Yulee, FL

AK Security Solutions

29720 Quinkert St
Roseville, MI

Allen Motorsports

3868 Lionheart Dr
Jacksonville, FL

American Electrical Contracting Inc

5065 St Augustine Rd
Jacksonville, FL

Audio Advice, Inc.

11409 Carolina Place Pkwy
Pineville, NC

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Blue Tree Security

4731 West Atlantic Avenue
Delray Beach, FL

CCTV Agent, Inc.

1100 N Florida Mango Rd Ste J
West Palm Beach, FL

ClearView Security Group LLC

3913 Yarborough Dr
Jacksonville, fl

Comcast Jacksonville

4600 Touchton Rd E #2500
Jacksonville, FL

Consumer Choice Security

Los Angeles, CA

Dedges Lock & Key Shop Inc

4579 Lenox Ave
Jacksonville, FL

Dependable Electrical Contractors LLC

2009 south jimmy lane
Saint Johns, FL

Devcon Security

380 Technology Ct # 250
Lindon, UT

Donald & Ronald's Universal Home Repair

Aries Rd. west
Jacksonville, FL

Doyal Protection Services LLC

3740 Kori Rd STE 6
Jacksonville, FL

DYNAMIC SECURITY PROFESSIONALS INC

5570 Florida Mining Blvd S Ste 606
Jacksonville, FL

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

FULTECH

7837 Bayberry Rd
Jacksonville, FL

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Guardian Alarm of Florida

1189 Hypoluxo Rd
Lantana, FL

GuardMe Security

45 Hwy 34 N
Old Bridge, NJ

Handyman Matters of Jacksonville

2600 Seneca Dr.
Saint Johns, FL

Intelligent Environments

520 N. Willow Ave.
Tampa, FL

KENT'S LOCK & SAFE SVC

9822 Beach Blvd
Jacksonville, FL

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

LifeShield Wireless Home Security & Automation

2021 Cabot Blvd W.
Langhorne, PA

Link Home Security

3293 Harrison Blvd
Ogden, UT

Mr. Handyman Serving Greater Jacksonville

675 Kingsley Ave
Orange Park, FL

NCRS INC

2864 BLANDING BLVD
Middleburg, FL

Precision Security and Fire

4495 Roosevelt Blvd
Jacksonville, FL

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

Protection 1 Jacksonville

6820 Southpoint Pkwy
Jacksonville, FL

ROLLIN SOUND BEACH BLVD INC

8700 BEACH BLVD
Jacksonville, FL

Safe Choice Security Systems

1001 Kings Ave #200
Jacksonville, FL

Safe Touch Security Systems

9600
Jacksonville, FL

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

Scott Alarm Inc

9543 Sunbeam Ctr Dr
Jacksonville, FL

Secure One

750 3rd St
Neptune Beach, FL

Security One

11601 Wilshire Blvd
Los Angeles, CA

Select Tronix

96035 Tidal Bay Ct
Yulee, FL

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA

Southern Cinema Design

425 SR 207 ste 105
Saint Augustine, FL

Tax Assistance Group

13901 Sutton Park Drive South Suite #220
Jacksonville, FL

US ALARM OF NORTH FLORIDA

2905 COUNTY ROAD
Middleburg, FL

Village Key & Alarm

441 State Rd 16
Saint Augustine, FL

Webb Security Alert Inc.

4329 Julington creek rd.
Jacksonville, FL

Wright Security Group LLC

500 Palm Tree Rd
Jacksonville Beach, FL

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