Lakeland Taxi Service Articles

Sample Reviews

A

Rating
The driver arrived at my home 3 minutes prior to the agreed-upon-time. The Prius was clean, quiet and smooth. The driving was done in a safe manner. Payment via credit card was used and receipt texted to my smart phone. Overall a great experience and I would happily use
Lakeland Airport Shuttle Provider Name Locked
again!
- Judy C.
F

Rating
I had called the night before and the cab was on time. At the same time a shuttle service was picking my daughter up to go to the airport. For one thing, he had me get in the front seat when I would prefer to ride in the back. Then he started ranting about the shuttle service. He really went on and on and on about how the service was ripping off him and the cab company. I asked him if it was because he didn't like middle eastern people and he said, "I didn't even see him." which was a lie, because he was parked right behind the van when the driver put my daughter's suitcase in the back. I finally had to tell him I didn't want to talk about it and that I had a very stressful meeting. I was practically in tears. He drove down a bunch of side streets and it was two dollars more than the taxi ride home, but that might have been because I scheduled the pick up. It was his assumption that I wanted to listen to him complain about the shuttle service, that was a horrible start to a very difficult day.
- KIM A.
A

Rating
He showed up on time and was very polite. My daughter thought the service was pre-paid so she gave him a $10 tip and nothing else (yes, I know she's an over tipper). He didn't look at the money but called later. He hasn't been back in touch, but I hope it's because he is busy. I'm sending him a check for the service.
- KIM A.
D

Rating
I am absolutely furious with the person who took my information when I ordered a cab for the next day. I was trying to give him as much information about my address as possible because I live in a new subdivision and it doesn't show up on gps. Many people have not been able to find my house and I'm worried about the cab being late and my sister missing her early morning flight. I asked him if he had a system where he could take detailed notes for the driver and his response was "
Lakeland Airport Shuttle Provider Name Locked
, you must have worked here before because that's what I'm doing". He was short and snippy and was clearly annoyed with me the minute I asked a question. He was even rude about the fact that I was calling from a different number then the contact number I provided. Seriously? He could have asked nicely.
He was not nice, friendly or remotely close to courteous. The only reason I didn't take it to a supervisor and make a big deal is because I don't want him lashing out and canceling the cab. I have known Union to be timely but in the future I will adjust my schedule accordingly and use a service that appreciates customers.
I will not ever use
Lakeland Airport Shuttle Provider Name Locked
again. I don't need to be treated like garbage when I'm seeking them out so I can pay them for a service. Shame on the person who answered the phone and shame on
Lakeland Airport Shuttle Provider Name Locked
for employing rude, disrespectful people to answer their phones. Pretty sad if that is the image they are projecting.
- Jamie S.
F

Rating
Company called the evening before our early morning flight to confirm the time of the pick up. The morning of the pick up, the dispatcher called to tell us the driver would be late....was the airline going to care about that? Where was I going to find another taxi service at 4AM? We waited over 15 minutes and they driver showed up. He blamed the dispatcher. Saying he didn't know he had to pick us up until he was already late!
- Anthony M.
F

Rating
Perhaps (clearly) we should have been more skeptical at the price which was about half of the providers we had heard of (Chariots for Hire for example) but we were optimistic. After all, how hard can it be to have a big van drive a bunch of reasonable adults to a
Lakeland Airport Shuttle Provider Name Locked
and then back home?
Reserving the bus went without a hitch. We reserved a large bus (It was a 25 person bus, we had 16 people total). We reconfirmed the day before the trip (Saturday) and were told that all was good.
Morning of the trip came and our pickup time of 11:30 came and went, so we called the main number and told them our driver hadn't arrived. The answer we got was along the lines of "oh, he's not there yet? Let me try to track him down and call you back". By about 1145 (with our 15 friends waiting and wondering in a parking lot) we called again, this time getting a story about how the driver had totally lost track of time and that he was having personal issues, and would not be able to take us, and that the manager would be trying to find us another driver asap".
Needless to say, this was not what we were looking for. We started looking around to see if renting our own van would be a solution, and another 15 minutes passed. We called back again to check in and were told that they were sending another driver who would be here by 1230. It occurred to us a few minutes later to call and ask for the driver's contact information so we could communicate directly with him, but when we called, the guy who answered (who said he was the manager) wouldn't or couldn't give it to us and was very confused and hurt (I kid you not) that we expected him to know where his employee was. His exact words were "why do you expect ME to know where my drivers are all the time?" My reply was that since he was the manager, it seemed to me that it was his job to ensure that his buses made it to the place and time they were expected. He informed me that he was busy driving another bus right then so it was hard for him to devote time to finding us a driver. He didn't understand why this was not an acceptable answer.
We called back AGAIN when 1230 came and went with no word from them and it was clear they were still looking for a driver and didn't have one to send yet. We informed them that we didn't want to go anymore if it was going to be another 30 minutes (which would have put us 1 1/2 hours behind schedule) and he seemed genuinely surprised and said he would keep looking, but a driver never came. It goes without saying that we will never, and recommend no one else ever do business with this company. Unfortunately they seem to change names so it may be hard for people to know if they were dealing with these same idiots, so my best advice is, you get what you pay for sometimes.
- Cameron J.
F

Rating
I called
Lakeland Airport Shuttle Provider Name Locked
to arrange for a car to pick us up at
Lakeland Airport Shuttle Provider Name Locked
Airport with a prepaid fee of over $100. We were at the end of a great vacation but had about 16 hours worth of travel time. When the plane landed I called
Lakeland Airport Shuttle Provider Name Locked
and was told that a driver was there at an area for pick-ups. We got there but no driver…I called …was told he was there and they would call me back…after 15
minutes of no driver and no call…I called back…again told that the driver was
at the airport and would be there in a few minutes…another 15 minutes and no
driver…called and again told he would be right there…there were several more
calls with a different story each time…. When a a different driver did arrive after an hours wait…he told us
that they called him about 15 minutes earlier...In effect either they had no
idea where the oiginal driver was or they lied to us and assigned the driver to
another pick up…in either case they had us waiting for an hour. They are
the worst car/limo service I encountered and I would not use them again.

- Raymond D.
A

Rating
The provider was fabulous! The driver was waiting for my cousin, was extremely polite, helpful and welcoming, and brought her promptly and safely to our house.s
- Pamela B.
A

Rating
The provider was prompt (actually he was early). He called from our driveway to let us know that he was there, that he was early, and that we need not hurry. He took the Angie's List coupon without complaint. I will definitely use this provider again.
- Cheryl K.
F

Rating
If you happen to need a bus company please do not support or give business to
Lakeland Airport Shuttle Provider Name Locked
Bus Company.
They were rude and totally inconsiderate to us after 4 years of bookings with that company.
What NOT to say to paying customers? "don't bite the hand that feeds you"! This was the owner telling me this after he cancelled our bus at 8:30am for a 9:45 tour! Please, Please do not support this bus company!!!!
My wine tour was to depart Saturday morning at 9:45am. Bus service was paid -in full- in advance (required).
At 8:10am, the Maintenance person canceled the bus for our outing of mechanical problems. They had no other coach buses available. I was offered a school bus, but I told him I needed to think about it for a few minutes. He stayed on the line; I asked questions to make my decision, such as how many people would the bus hold, how soon could he get it here, etc. Then accepted the offer of the school bus for my 40 passengers. I left to go meet my bus passengers.
15 minutes later - at 8:45 - he calls me back and left a message that he has canceled the bus service.
I called him back to ask why, and he said I was rude to him. He did not have a driver for the school bus. Gave me the name of the owner and would have him call me. He did call and I put him on speaker phone - both my husband and daughter listened to his comments. Basically he said I was lying - he believed his mechanic who said I would not take the School bus offered and was rude to him. Which was not the case, since I had 40 people waiting for a bus and did not want to cancel my event.
Took a while for them to mail me a full refund - but I got it. Too bad they don't follow their own cancellation policy:
If you cancel the bus service on the day of the event, you owe them an additional amount equal to 100% of the fee.
- Linda W.
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All Airport Shuttle in Lakeland, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

7 Star Suv

Crystal Beach, FL

813 Taxi inc

5338 3rd ave n
Saint Petersburg, Fl

A Private Chauffeur

1147 1/2 22nd Ave N
Saint Petersburg, FL

A-1 Express Airport Parking

5317 Avion Park Dr
Tampa, FL

Advantage Limousine, LLC

4419 N Hubert Ave. Suite A
Tampa, FL

Airport Direct

4707 140th Avenue North
Clearwater, FL

Airport Express Sedan‎

13914 Dr Martin Luther King Jr Blvd
Dover, FL

Airport Transportation Tampa

6156 Lanshire Dr
Tampa, FL

All Points Limousine,Inc.

7638 117th Street
Seminole, FL

Ambers Jaguars

Serving Within 100 Miles of
Siesta Key, FL

Bayside Limousine

9334 Huntington Park Way
Tampa, FL

Belleair Motor Cars Inc.

13643 Walsingham Rd
Largo, FL

Black Car Global Transportation Limos

2655 Ulmerton Rd.
Clearwater, FL

BLUE ONE TRANSPORTATION

1239 E KENNEDY BLVD
Tampa, FL

C & L ENTERPRISE-RAPID TAXI

PO BOX 2934
Lakeland, FL

CALL A CAR

5030 BONNYBROOK DR W
Lakeland, FL

CAREY LIMOUSINE

4521 107TH CIR N
Clearwater, FL

Certified movers

14206 Grubbs lane
Riverview, FL

CHECKER CAB

2101 E MAIN ST
Lakeland, FL
Lakeland Zip Codes

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