Lakeland Carpet Cleaners

in Lakeland, FL

Carpet Cleaning Reviews in Lakeland

B

Rating
We have used this service over six times over the last ten years Each time we were pleased with the result but not the cost, or the drama that went with interacting with the father/son duo. Each time the price started high, seemingly pulled out of their hat without any calculation, then dickered down to a reasonable price. Afterwards they always seemed to want additional money. We have had to call them back twice to finalize cleaning after the initial job. I contracted with them yesterday (01
) at the house for a $300 job on the 2600+ square feet house with light white high quality carpets. The house has tile in the kitchen, baths, hallways and major traffic flow areas between formals, the den and three of the four bedrooms. The son originally started out at $500, then we agreed down to $300 from past experience. I received a written estimate and an appointment for today (02
) at 0900 / 9:00 AM. Today, they were supposed to be there at 9:00 AM. I received a call from the son after 11:00 AM. He immediately started rambling that they had been doing that house for over ten years. He stated he had already put an hour into this work, referring to the travel to Lakeland from nearby Winter Haven. Of course, his site states free estimates and that they serve Lakeland. He continued on, stating that he couldn't do it "at half price" and that he wasn't going to be able to make it today, that it was a big job and he had other work that paid better. Then he hung up. Bottom Line, I believe they are overpriced, not worth the effort to deal with, We stayed with them for quite a while, but there has to be as good or better performance at better price and customer service.


- Charles G.
A

Rating
IThe staff is so professional and the owner is a lovely person.They also fit you in if you have an emergency. The company cleaned our floors and my husband said they looked like new (the floors are over 20 years old). I have often left my home to do errands while they are working, something I do not do with other workman. It is always a pleasure to have the man who regularly has done the work for in our home. He is pleasant and very professional. I have recommended them to others friends and family. I would rate this company as excellent for their outstanding customer service, professionalism, and friendly attitude.
- Sharon L.

Lakeland Carpet Cleaning Articles

Carpet Cleaning reviews in Lakeland

A

Rating
I've used the services of
Lakeland Carpet Cleaners Provider Name Locked
on a few occasions in the past just as I've used the services of other carpet cleaning companies. I like
Lakeland Carpet Cleaners Provider Name Locked
more than most because of their fair pricing (they don't give you a price to get in the door and then charge you extra for every little thing) and the way the carpet is left when they are done, but my call to them in November is what makes me write this review. I now call them first every time when I need my carpets cleaned.
A little more than a year ago I moved to another state for my job and I had to rent my house out since I couldn't sell it. I went back to visit the house in November and was appalled at the overall condition, but what really shocked me was the once beige carpet was now almost black with dirt, miscellaneous spills of mysterious fluids, and who knows what else. I called
Lakeland Carpet Cleaners Provider Name Locked
and explained the situation to
Lakeland Carpet Cleaners Provider Name Locked
. He was able to get me an appointment the very next morning. When they showed up, and examined the carpeting, they knew they could get it cleaner, but couldn't promise me that it would all come out. They cleaned the whole house, some rooms like the living and family rooms, they did three passes. When they were done I was truly amazed. The carpet was beige again with no visible signs of the previous stains and there was a nice fresh scent to the house. I wasn't charged a penny more than the price
Lakeland Carpet Cleaners Provider Name Locked
quoted to me the day before. The guys that came to the house were super nice and very professional. Last but certainly not least I love the method they use to clean the carpets because when its all done the carpet is just barely damp, not soaking wet so the house is completely dry within a couple of hours.
- Marcia C.
A

Rating


Outstanding! He said he would not be able to remove a wine stain from several years ago that I had covered up with furniture, but he did, and the 16 year-old
Lakeland Carpet Cleaners Provider Name Locked
carpet now looks like new. The den carpet was refreshed and clean as the discoloring and the stains were removed. The 3 year-old bedroom carpet was cleaned well, too. We have had this company several times previously, but stopped when we had hardwood floors installed in the main living section of the house. We are really glad we called them for this job. They had taken care of our living area rugs when we were flooded from burst pipes, and again, when the air conditioner backed up and flooded, as well as regular rug cleaning, periodically. It is great that the rugs are dry quickly, and one can walk on them almost right away. I can't say enough good about this family-owned business (in the Lakeland area)!




































Mar 27, 2014 04:20:02 PM,












































stain came out, and the 16 year-old
Lakeland Carpet Cleaners Provider Name Locked
carpet looks like new. The den carpet was refreshed as the discoloring and stains were removed. We have had this company several times previously, but stopped when we had hardwood floors installed in the main living section of the house. We are really glad we called them for this job. They had taken care of our living area rugs when we were flooded from burst pipes, and again, when the air conditioner backed up and flooded. I can't say enough good about this family-owned business (in the Lakeland area)!





We are really glad we called them for this job. They had taken care of our living area rugs when we were flooded from burst pipes, and again, when the air conditioner backed up and flooded. I can't say enough good about this family-owned business (in the Lakeland area)!


- Virginia T.
A

Rating
They came out first to give an estimate. The renters who moved out had two bull dogs and the house smelled like dog. There was also a large rust stain on the living room carpet from a sleeper sofa. I really was worried about that coming out as the carpet would need to be replaced if it didn't. Since the house was empty they came in within a few days of the estimate.
The rust stain came out beautifully, only if you know exactly where to look can you see any
Lakeland Carpet Cleaners Provider Name Locked
of it. The whole house smelled cleaner and less like dog! They told me that once it dried there might still be a dog smell and to let them know if that happened. It did! So they brought out an ozone machine and ran that for a few days. That really took the odor out. AND there was no extra charge for doing that. I was pleased and would use them again.
- Deborah D.
A

Rating
We were very pleased when
Lakeland Carpet Cleaners Provider Name Locked
arrived at the scheduled time to clean the carpeting and upholstery. He did an great job on all of the cleaned areas.
Lakeland Carpet Cleaners Provider Name Locked
was very professional and friendly. He even cleaned my favorite
Lakeland Carpet Cleaners Provider Name Locked
Claus rug that I use at Christmas time.
- Candace K.
D

Rating
I called the N. Lakeland
Lakeland Carpet Cleaners Provider Name Locked
Steamer office and spoke with, I believe, the manager and told him what I needed. He asked how many rooms for carpet cleaning and how many for tile-- 2 bedrooms, great room and two short hallways of carpet, 2 bathrooms, kitchen, entry hall and laundry room for tile cleaning.
Lakeland Carpet Cleaners Provider Name Locked
gave me a quote of $512.00 and set the time of between 11:00am-2:00pm. On cleaning day, I received a call from
Lakeland Carpet Cleaners Provider Name Locked
who informed me his crew was running late and would not be at my home until later. The two men arrived around 3:30pm, and one commented on being tired.
Nevertheless, the carpets were done first. When they were to start the tile, the lead man told me that my bathroom had a sitting room (I believe that's what you call it) and because it has a sliding door into shower and toilet, and yet the sink is in the "sitting room" with the counter and mirrors. I have had several bathrooms set up with the sliding door. Then I was told that the laundry room wasn't included on the order. In addition, the breakfast nook had not been included in the original order. I did approve of deodorizing which I believe was $80.00. The final total cost was $712.00.
I must say, this is a small home. The areas that were added to the charge (the sitting room and breakfast nook) are much smaller than our California home The breakfast nook was most disconcerting. While they were cleaning that area, the younger man, I don't know what his purpose was) spread the tile cleaner on one side of the room only. He did not work on the left side of the area. That area ended up looking like it had never been touched.
The carpeting did not look as though it had been cleaned -- although I saw the lead man steaming it. When it was finished, traffic areas were still very obvious and some of these traffic patterns are walked on much less. The coffee table was not moved and that traffic area not cleaned (perhaps, I'm wrong here - my memory has somewhat faded). If furniture was moved, pads were not placed under the legs when returned to the original location. I have used this Lakeland SS before; this time was very disappointing. I'm not used to criticizing. Perhaps I wouldn't be doing this review now if the company had called me and given me an explanation as to why the original quote was so far off ($200.00). I may not have had the work done at that time I also was concerned because I handed my credit card to the lead man and he had to scratch the information onto a credit card slip--I just hoped my identification hadn't been stolen. I was so surprised that he didn't have a portable charge machine like the airlines, Penny's, etc.
I have been thinking of asking Service Pro to give me an evaluation on the carpet as whether they can get it cleaner. We'll see!!!

- Linda F.
D

Rating
When I scheduled this appointment, I scheduled for the carpets and the ceramic tile to be cleaned. After thinking it over, and talking to a few neighbors, I decided not to have the ceramic tile cleaned. I called back before the appointment (not sure how many days before) and told them I changed my mind about the tile, and only wanted the carpets cleaned.
On the day of the appointment, they showed up early,( I think it was an hour early) and I was not completely ready for them. I was still removing the lamps, and items from the tables, and wanted to run the sweeper in a couple of places.
Two men came to do the work, and were very polite. They cleaned the carpets and seemed to be doing a good job. When they were finished, they informed me that places, were I had used spray cleaner on spots, that those places would be white. I wish they had told me that before they cleaned, not after they were finished. Also, while I was having a conversation, with the man, who seemed to be the one in charge, I ask him for h is opinion on c leaning he ceramic tile. I wanted to know, if it would clean good enough to be worth having it done. I only wanted any professional advice that he could provide. His answer to me was,
" We can not clean your tile" I said what do you mean, and was told, " The boss said we were not allowed to clean your tile". I said "Do you mean just today, or never" he replied, "I am not sure." I did not want him to clean the tile, only an opinion as to whether it could be cleaned, or a waste of time and money. I think this was very rude and a bad business practice.

This person, in my home was not rude, but the person who answers the telephone, who is the owner or manager, is very rude. This is not the first time that this person, on the phone, has been rude, to me.
The carpets were not cleaned up to the baseboard, a white residue was left all along the baseboard, and the sweeper would not remove it. I don't know if this was the cleaning solution, or what caused this, but on dark green carpet it is very noticeable. I will never have this office of
Lakeland Carpet Cleaners Provider Name Locked
Steamer, do any work for me again.
- Carolyn B.
B

Rating
They were a little late coming, but did show up. T hey did okay at cleaning the tile. After they left, I noticed that they had let the spray from the machine, get all over the bottom part of the dishwasher. I was unable to get this off of the dishwasher. I would use them again.
- Carolyn B.
A

Rating
WOW ! Customer service is not dead after all ! These guys will not let you down. They are professional, friendly, punctual, knowledgeable and get the job done right the first time ! My carpets look, feel and smell wonderful even after 3 years of tenants. Thank you !!!
- Lori Lee H.
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All Carpet Cleaners in Lakeland, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Home Repair LLC

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A & F Construction Inc

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A&M Cleaning and Maintenance Services, Inc

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A-1 CARPET PRO

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A-1 Solutions

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AAA Cleaning Team Inc

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Accent American Inc

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Access ChemDry

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Accolade Chem Dry

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accurate and professional cleaning, inc

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Adam's Cleaning & Maid Service

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Admiral Carpet Cleaning

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adonperry

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Advantage Restoration

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AJ Quality Service

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AL'S CARPET CLEANING

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Lakeland Zip Codes

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