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Septic Tank Services to Avoid

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Over 2,659 reviews for
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A
"I had already scheduled an appointment with their service and was on the docket for a week out. The reason my call to them was my toilet and sink were starting to" gurgle. On Saturday morning, just two day after I had initially called, everything backed up, my toilet, shower etc. I called
again in a panic, told them my situation had changed and was now urgent that they come asap. They said they would be there within couple hours... so I went for a cup of coffee down the street and within just a few minutes, received a call from their driver that he was sitting in my driveway. He asked where the septic tank was, I was back within 10 minutes and he was already done! He found the tank, dug it up, uncovered it and drained the inlet (where the problem was) and the entire tank and was buttoning up when I got there. The operator was friendly, efficient and cleanup afterwards... I'm a business owner and I'm not easily impressed, however
WOW'd me... from my one experience with
, I highly recommend them!

-Peter B.

N
"Their staff is unprofessional and unthruthful. They all give excuses and lie for one another to avoid repairing the problem. We are current filing a lawsuit against them for their actions.

-Michelle D.

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Local Articles in Key West

Follow these five tips in order to maintain your septic system. (Image courtesy of FloHawks Plumbing)

How to maintain a septic system

A highly rated Angie's List service provider describes how to properly maintain your septic system and drain field. Here are five tips to help.

Cleaning a septic system needs to be done every couple of years.

Septic systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

Just as your car requires regular maintenance, your septic system needs maintenance on a regular schedule as well, says Mills. (Photo courtesy of Angie's List member Diana N. of Chicago)
Septic Tank

Not thinking about your septic tank could lead to a breakdown at the worst possible time. Learn some basic septic system maintenance tips to avoid problems.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Knox Septic Sewer Service employee Chad Pitcock mixes  quickcrete to stabilize the connection from the septic tank and the outlet line, which leads to the distribution box. (Photo by Eldon Lindsay)
Septic Tank, Wells & Pumps

Are you unsure if you should buy that house because it has a septic tank? Or, curious about getting a house with a well? Here’s what you need to know.

John Knox of Knox Septic Sewer Service in Indianapolis, runs a hose into the septic tank to drain it before the new risers and lid are put into place. (Photo by Eldon Lindsay)
Septic Tank, Wells & Pumps

Don’t mess up your septic tank or your well water. If you’re a new home owner (or need a refresher), review this checklist for maintenance requirements.

Angie's Answers

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In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.

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I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.

 

Don

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There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Maintenance reviews in Key West

A

Rating
He was out here for probably three times longer than what the company thought he would be. He didn't give up but kept doing what he could to find the tank- which he finally did. He was out here for a while but the whole time, he was professional. They were fantastic.
- Karen N.
N

Rating
When the driver arrived we showed him where the top of the lid to the septic was. He said that our septic was not located there and he wasn't going to dig it up to service it. He told us to dig it up on our own and then call him back to get the service. We told him that neither one of us was physically able to do that, but he didn't care.

I called the owner to talk about the issue and I was put on hold when the driver called. I was on hold for over 10 minutes when I got another call and had to hang up. The owner never called me back. I would have thought that the owner would have wanted to resolve the situation, but apparently, he does not care.

We called another company to do the work and they found the septic was right where we told him that it was. I got my septic pumped and I was happy. However, I would not recommend
Key West Septic Tank Services Provider Name Locked
.
- Bonnie M.
A

Rating
The technician that came out was just wonderful. I wish I could find a million people like this guy. He was kind and caring and explained everything. He took his time, he didn't rush anything. He was just a wonderful man. He took everything apart and explained everything that he was doing. He even went under the house to see if my main line broke. He went above and beyond.
- Carol J.
A

Rating
Excellent job! Arrived when they were scheduled to be here, kept us informed during the work and were very professional. We have used them before and will call them again when we need their services. We highly recommend this Company!
- L B.
A

Rating
Key West Septic Tank Services Provider Name Locked
and
Key West Septic Tank Services Provider Name Locked
hung the moon as far as I'm concerned. From when you first talk to super friendly and knowledgeable
Key West Septic Tank Services Provider Name Locked
in the office to when
Key West Septic Tank Services Provider Name Locked
and his crew show up on the dot to do the work, the entire service experience is at a whole new level of excellence. I'm a Realtor and have referred
Key West Septic Tank Services Provider Name Locked
to my clients with rave reviews. You have to experience their process to really understand how much these people care. You may find a cheaper septic company, but you will not find a better one.
- Melissa S.
A

Rating
We had an emergency, our toilets were backing up. We called a plumber, but he said it sounded like septic was plugged. We called
Key West Septic Tank Services Provider Name Locked
, was asked to describe problem, and they scheduled
Key West Septic Tank Services Provider Name Locked
to come out within 2 1/2 hours. He showed up within that time, assessed the situation and quoted the price based on the size of the tank. He immediately got to work and had the tank pumped within 45 minutes. He cleaned up after himself. He was pleasant and professional and knowledgeable, as were the people I spoke to on the phone. I appreciated their advice and quick response and think the cost was reasonable.
- PEGGY B.
A

Rating
They arrived as scheduled on 04-01-2014; pumped the septic tank. We misplaced our receipt and needed a copy of it. They very courteously and promptly called to get our email address and sent it to us. Would definitely use again.
- Rita R.
A

Rating
Key West Septic Tank Services Provider Name Locked
was tremendous. The technician arrived promptly. He knowledgeably inspected and serviced the septic system. Once it was determined that a blocked drain line was the problem, he cleared the line and restored service.
- David P.

All Septic Tank Services in Key West, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Absolute Septic

7232 E Turner Camp Rd
Inverness

American Home Shield

889 Ridge Lake Blvd

ASAP Plumbing

PO Box 48070
Jacksonville

BC ENTERPRISES

93911 OVERSEAS HWY
Tavernier

Construction Solutions Concepts

934 N. University Drive
Pompano Beach

D'AVILA & ASSOCIATES SERVICES, INC.

680 East 49th St
Hialeah

Fabel General Contracting

PO Box 553
Islamorada

Georges Plumbing of the Keys Inc

9585 Overseas Hwy
Marathon

Miami Shores Plumbing Inc

900 NW 144Th St
Miami

Middle Keys Plumbing, Inc.

263 Golf Club Dr
Key West

NENE'S DRAIN CLEANING SVC

1510 JOSEPHINE ST
Key West

PUMAR'S PLUMBING

1704 Catherine St
Key West

Raymond Septic Services

480 Southwest Dante Terrace
Lake City

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