Sample Reviews

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The provider was very helpful explaining what would be done and was able to come out for a same-day appointment. The company workers were very kind, courteous, and completed the job efficiently. There was a problem with the backyard septic system (newly installed by another company 4 years ago, this was the first time we had it serviced based on our maintenance schedule)---lid was cracked and there seems to be extremely slow drainage to drain field---and the men showed us the problem clearly.
Key West Septic Tank Services Provider Name Locked
, the owner, took the time and was very helpful explaining what our next step should be in order to address these issues. Would definitely recommend the company and use them again for plumbing/septic needs.
- Frank D.
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5 STARS!!!!!
Key West Septic Tank Services Provider Name Locked
and his crew came exactly in the small time window that was given when we booked the appointment. They were extremely friendly, courteous and professional.
Key West Septic Tank Services Provider Name Locked
was extremely knowledgeable and answered questions that we had as a first time home owner regarding the septic, drain field and care & maintenance.
Key West Septic Tank Services Provider Name Locked
asked us where we had heard of his company and we mentioned angie's list and he gave us a discount without us looking for one. There was a 5% discount promo that we weren't aware of, and he was nice enough to offer that. We would definitely use this company again and recommend to anyone looking for a new septic company.
Thanks R&E!
From, The Browns
- jill I.
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I called in the evening to request service and was scheduled for the next day. He called before he came as I requested and showed up at the time specified. Good service. Pleasant and courteous worker.
- Kim S.
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Very happy with the company. Same day service, reasonable price, prompt, courteous. Will use them next time I need septic tank pumpled.
- Michael R.
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Key West Septic Tank Services Provider Name Locked
came out immediately to check what I needed for the job. (I had already purchased the new system but wanted it professionally installed.) He returned right on time the following day with his partner. They had it installed and working in no time. They were prompt, professional, courteous, and left the area very clean. I'm so glad I called! I would not hesitate to use this company for any future needs! They are great!
- MARCIA J.
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I first contacted
Key West Septic Tank Services Provider Name Locked
(owner) about a week ago regarding what I had been told by another repair service, not on Angies list, that I needed a new drain field for my septic tank. He arrived promptly and confirmed the initial evaluation. He gave me a price of $1900 which included a permit that cost $300. $1600 was
Key West Septic Tank Services Provider Name Locked
's actual cost. Permit costs went to County Health Dept.
My previous estimate was for the exact same price. That however did not include a permit. Nobody hates giving gov't any more money then what is absolutely necessary. This persons price also included an interesting "song and dance routine". He was willing to do the job w/o a permit but wanted to know if I got along with my neighbor. I told him no, that was the reason for 300 +/- ft of privacy fence. I live in a rural area, have only 1 neighbor whose property abuts mine and unfortunately the fence was a necessity. I asked how much it would cost with the permit and he replied $3000 - $3500. I said wow, thats an expensive permit. His reply was that the permit wasn't that expensive but the county had recently changed the pertaining laws and they may require a 350 square drainfield rather than the 250 square field I had in place. He had some additional comments as part of his routine but you should get the idea.
My drainfield was installed today in appox. 3 hrs. including the county inspection. No mention was made about a need to increase the size of the field. At the age of 67 I am TIRED of "song and dance routine's" unless they involve naked women; and then I want to know the costs up front.
From start to finish it was a pleasure doing business with
Key West Septic Tank Services Provider Name Locked
and his crew (all or most family I believe) and give him the highest of recommendations. This is also my 1st experience with Angies List and kudos to them also.
- Stephan G.
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The service was quick and professional. They came in with a couple shovels instead on a back hoe. They had the lid dug up and hose in tank with in 15 minutes. No extra charges for extra hoses or extra sludge pumped....The leader/tech showed me a couple things to help keep water off of the drain field, as Mr. Rooter was quoting 12-15k for a new drain field. I did as the tech advised and moved down spouts off drain field and since they have had ZERO problems (knock on wood!!!). Bank's provided the kind of service you expect to get for your money. No nickel and dime extra charges. Straight to the point service and advise. They easily saved me 12k... and for that, I will refer everyone I know to them! And should the need arise, they will be the first ones I call.
- John H.
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The service was alright. They did what they were paid to do. However, they tore up a lot of lawn to accomplish the task, as they use a back hoe (another company we had come back out in may only used a shove- "Banks"). We had them (
Key West Septic Tank Services Provider Name Locked
) out a month earlier to do the same service as the drain field was not emptying the tank. At this point,
Key West Septic Tank Services Provider Name Locked
tech advised we needed a whole new drain field estimate 12,000 to 15,000 dollars. Was not happy to say the least. We paid
Key West Septic Tank Services Provider Name Locked
to set up soil sample as required by code. Three weeks later, they still had not come out to take sample and tank was nearly full again. Called and cancelled soil sample and had
Key West Septic Tank Services Provider Name Locked
refund the charge for this. At this point, got on Angie's List and looked for new septic company. Tried
Key West Septic Tank Services Provider Name Locked
but they couldn't make it out for a week....business is good when your highly rated on Angie's List. Anyway, went to next high rated provider - Banks. They came out the next day. Two guys with shovels and truck. Pumped the tank and gave me some advise on how to keep some water off of the drain field, redirect down spouts from the gutters. Also showed me with steel pole that drain field was saturated but obviously working. I fixed the down spouts and have not had a problem with drain field or septic tank since.....oh almost forgot.....I didn't have to come up with 12 to 15k for the fix.....
So
Key West Septic Tank Services Provider Name Locked
isn't a bad company, they did pump the tank as charged BUT....got to watch all the little charges they throw at you....extra water pumped, extra hoses needed, etc....you need a new drain field.....didn't have any of the that crap with Bank's. Both times Rooter came out they charged me over $700.00, Bank's was only $280.00 and they were in and out quickly with minimal lawn damage
- John H.
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I am more than happy to recommend
Key West Septic Tank Services Provider Name Locked
and will be using them again for sure. Their responsiveness was second to none, their attitude was "how can I help?", and their professionalism was evident. I am a happy customer.
Last night we noticed that the shower in the back bathroom (Florida room) was backing up with sewage--yuck! Both bathrooms were blocked up and could not be used. This is not fun with 3 little kids. My husband tried to snake it himself with no luck. We called three places last night at about 7:45pm. By 8pm,
Key West Septic Tank Services Provider Name Locked
called me back and scheduled a visit for 7:30am today, saying she'd try to get the guys there even earlier if possible. She told me that the pump out would cost $220 and possibly an additional $50-75 for the snake if necessary. I was okay with that if it would get our bathrooms working again quickly.
We were a bit impatient to get this unclogged, and by 7:32am today my husband called to ask where they were. Stuck in traffic.
Key West Septic Tank Services Provider Name Locked
and
Key West Septic Tank Services Provider Name Locked
arrived at about ten after 8am. They were polite, professional, and friendly, and they immediately set about looking for the tank, thinking they would pump it out. We ran into a couple problems.
The first problem was we had no marker for the tank, which was installed by a different company 9 years ago. After poking several holes and even digging a few feet down, there was no tank! If it was less than 4 feet down, they should have found it, so it may have been too dep.
Key West Septic Tank Services Provider Name Locked
looked out back for another way into the line (saying that sometimes the put connectors accessible that way) with no luck. Then
Key West Septic Tank Services Provider Name Locked
suggested snaking the line from the roof, saying that it might unclog the drains for now. We asked if they could use some sort of device to locate the tank, and they said yes but that they don't have that equipment and that service costs $175. He said he'd rather try using the roof top snake to get us going today and have us schedule a pump out and locator for another day.
The next problem was that we had no ladder to reach the roof b/c my husband needed to bring it to work! They had no ladder on the truck (scratches the paint, apparently), so I went around to a few neighbors seeking a ladder, and no one was home. What to do? I did not want them to leave without fixing this!! Saying there's more than one way to skin a cat,
Key West Septic Tank Services Provider Name Locked
volunteered to back their truck up to our house and walk onto the roof from there. Crazy, I thought, but he did it and made it look easy.
Key West Septic Tank Services Provider Name Locked
passed him the snake and he got to work. Within minutes, he told me to try flushing the toilets (which scared me a bit b/c last night that made everything back up into the shower). Well, holding my breath, I flushed first one then the other toilet. No backup into the shower! Fantastic!!
They charged me $100 for a service call after being here for just about 2 hours (the digging took about an hour or so, followed by my fruitless
Key West Septic Tank Services Provider Name Locked
for a ladder; the snaking out took very little time). I was more than happy to pay that fee.
I then went to call to schedule the locator and they said that their locator only locates 4 feet deep. They suggested calling a plumber to locate if it's deeper b/c that way I won't have to pay them and the plumber in addition to the pump out. I was impressed (although one wonders why they don't get the equipment the plumber uses, right?) and asked for a plumber recommendation. I will be calling to schedule the location and then the pump out asap. Just taking the time to write this review first.
It's worth noting that one of the other two companies I called last night called me back this morning around 9am. The other one has yet to call me back, and it's 10:40am the day after I called with an emergency.
- Tania S.
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Called
Key West Septic Tank Services Provider Name Locked
and he scheduled an appointment for the next day. I had told him I was not sure where the septic tank was, our house we purchased a few years ago. He found the tank and completed the work in a timely manner. Very professional and great job. Would definitely use and recommend OC Peadon for all your septic needs!
- Robin B.
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All Septic Tank Services in Key West, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Absolute Septic

7232 E Turner Camp Rd
Inverness, FL

ASAP Plumbing

PO Box 48070
Jacksonville, FL

BC ENTERPRISES

93911 OVERSEAS HWY
Tavernier, FL

Blackhawk Construction Services, LLC

2270 Northwest Parkway
Marietta, GA

Construction Solutions Concepts

934 N. University Drive
Pompano Beach, FL

DAVILA & ASSOCIATES SERVICES, INC.

680 East 49th St
Hialeah, FL

Fabel General Contracting

PO Box 553
Islamorada, FL

Georges Plumbing of the Keys Inc

9585 Overseas Hwy
Marathon, FL

J&D Builders of Central Florida, Inc.

PO Box 1306
Windermere, FL

John Williams Plumbing & Septic

109 S College St
Macclenny, FL

MIAMI SHORES PLUMBING

900 NW 144 ST
Miami, FL

Middle Keys Plumbing, Inc.

263 Golf Club Dr
Key West, FL

NENE'S DRAIN CLEANING SVC

1510 JOSEPHINE ST
Key West, FL

PUMAR'S PLUMBING

1704 Catherine St
Key West, FL

Raymond Septic Services

480 Southwest Dante Terrace
Lake City, FL

The Plumbing Professionals

9858 Glades Rd
Boca Raton, FL

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