Jupiter Boat Dealer

in Jupiter, FL

94
Boat Dealer are
in Jupiter

3
Boat Dealer in Jupiter
are top rated

A
Rated by
Adam T.
"The place I took my boat to last time had ended up fixing it incorrectly and it had never been right since. That was a year ago and I'd just thought it was because the motor was" getting old. It finally died on the lake and I had to limp back to the ramp with my trolling motor. Got it to the shop about an hour before they closed on a Saturday and even though they were busy winterizing boats, they had me back in and they started right on it. Thought they had it fixed quickly and then they found another problem. People that fixed it last time at another shop hadn't installed the stator properly and that was why it had never ran right.
got it fixed right up and now it runs better than ever.
F
Rated by
Ronald S.
"He told me I had to leave my boat there, even though I didn't want to. I had two choices according to the insurance company: I could either get my boat fixed there, or I could" apply the money to get a new boat. When I told him I wanted to get a new boat, he started yelling at me. He said that I owed him $475 for keeping my boat there. I told him I would call the police, and he said if I called the police, he would have it towed. He never told me or mentioned the cost of leaving the boat there, especially since I didn't want to leave to. In the end, he told me I owed him $300 in cash and he stated that he wouldn't give me a receipt.
A
Rated by
Hiroki H.
"Very professional, got it done as expected. When I picked up the boat, explained clearly what was wrong and how it was fixed. Great service, great sales - pleasure doing business with them.

Local Articles in Jupiter

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Take the time to do your homework before selecting a boat dealership. (Photo courtesy of Angie's List member Tom H.)
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Boat Sales reviews in Jupiter

A

Rating
I purchased a boat from
Jupiter Boat Dealer Provider Name Locked
at Radio Island
Jupiter Boat Dealer Provider Name Locked
that "died" & left me stranded after less than an hour running time; called him but he declined to help.
Jupiter Boat Dealer Provider Name Locked
responded promptly and professionally. Capt
Jupiter Boat Dealer Provider Name Locked
and Capt
Jupiter Boat Dealer Provider Name Locked
were courteous and professional. I HIGHLY recommend membership with BoatsUS and a towing package with this company.
- Wiley C.
F

Rating
Here is the letter that I wrote to the owner, that will explain everything:
Good Morning Mr.
Jupiter Boat Dealer Provider Name Locked
,
Our pontoon boat was recently in for service at your dealership in
Jupiter Boat Dealer Provider Name Locked
Lake. The process to get our boat repaired and returned to us, took six days shy of one month. But being without a boat for that length of time during prime boating season wasn't even the worst part.
The lack of communication and the absence of any concept of customer service is what angered us the most. Your website, TV and print ads and (most annoyingly) your on hold phone recordings,
Jupiter Boat Dealer Provider Name Locked
your quality customer service that was non-existent. During this process your employees were polite and apologetic, however unhelpful. I am submitting to you a log of dates and what occurred, or was told to us. Below:
June 10 - We called your dealership, to schedule the boat for pick up, the soonest they could do it (while working around our schedule) was June 17.
June 17 - We were not informed when we scheduled the pickup that there was a backlog in the service department of two weeks. The pickup was done on time.
June 23 - We made a phone call, since nothing was communicated to us. We were informed that no one had even looked at the boat and that there was a two week backlog.
Our boat was now hostage, considering we were paying $200 just to have it picked up and dropped off. Again, we heard nothing for a week.
June 30 - We called and were told that the boat would be looked at that morning or early afternoon, and we could expect a call then.
Jupiter Boat Dealer Provider Name Locked
1- As a result of no phone call when promised the day before, we called and were told it was a fuel float switch that was the problem, and there would be an additional 3-5 day part delivery delay. Now we are into the 4th of
Jupiter Boat Dealer Provider Name Locked
weekend.
Jupiter Boat Dealer Provider Name Locked
5 - We made a phone call again. Keep in mind that not once since June 17 were phone calls initiated by
Jupiter Boat Dealer Provider Name Locked
to keep us posted). This time we asked to speak to the Service Manager,
Jupiter Boat Dealer Provider Name Locked
whom we informed of our frustration in the poor communication on their end regarding the status of our boat.
Jupiter Boat Dealer Provider Name Locked
apologized and told us that he would keep us better informed from here on out. That was not to be.....
Jupiter Boat Dealer Provider Name Locked
7 - We called, AGAIN, to find out that nothing had been done.
Jupiter Boat Dealer Provider Name Locked
8 - WE called inquiring as to the status of the part, or anything? Only to be told by the woman who answered the phone that their computers were down and they couldn't tell us anything about our boat!
Heck, we believed they couldn't even tell us where it was!? You would think someone could have walked back to where the boats are repaired and ask someone!? Apparently, not. We were informed that someone would call us later that afternoon.
Later that afternoon - came and went, and we called (as usual). We were told that they were unable to even work on the boat because the computers were down!? We asked them to have
Jupiter Boat Dealer Provider Name Locked
call, but
Jupiter Boat Dealer Provider Name Locked
did not call us.
Jupiter Boat Dealer Provider Name Locked
10 - We had still not received the return phone call requested on
Jupiter Boat Dealer Provider Name Locked
8. So....you guessed it, we called him and were informed that there was still no part available for the repair and that they hoped to have it later that day? Based on the part delivery schedule we were told earlier, it should have been there no later than
Jupiter Boat Dealer Provider Name Locked
6 or 7?
Our displeasure at the lack of communication was again expressed by us at that point.
Jupiter Boat Dealer Provider Name Locked
11 - We actually received a phone call!! Our boat was repaired and ready to be delivered at a total cost of around $600. We are accepting delivery on
Jupiter Boat Dealer Provider Name Locked
19....we hope!
Mr.
Jupiter Boat Dealer Provider Name Locked
, we cannot even fully express our dissatisfaction in the service we received during this past month. The complete lack of communication was the worst part, even after expressing our disappointment it did not improve. And to think, that your entire business shuts down due to the failure of your computers, is absurd! On top of it all, we had no recourse for our displeasure, since we were also at your mercy, because we would be charged for pickup and delivery, regardless of the repair.
We understand that it is difficult to stay on top of everything that goes on in your business, so we felt it was our duty to let you know of our experience at your business. We only hope to receive our boat as promised this Saturday, and that it has been repaired to perfect working order.
This was Mr.
Jupiter Boat Dealer Provider Name Locked
response:
Thank you for taking the time to communicate your concerns. The communication should have been much better. We have a process for that, and from your email it looks like that was not followed. I can tell you that in the height of the boating season having your computer system go down for nearly two days is a very difficult thing, yet it should not have been your concern. And it doesn’t explain the other lack of communication.
I’m going to have a discussion about that with the employees involved. We are one of the few facilities in a wide area with factory trained and certified technicians. This, and the seasonality of the boating business, can result in backlogs. This should have been explained to you, and I apologize that you were not informed to your expectations.
The message on hold you mention refers to the
Jupiter Boat Dealer Provider Name Locked
Advantage program. One of the benefits of buying a boat here is that you receive expedited service. I understand your concern for communication and delay, and will use your feedback to improve.
I will see that someone contacts you to confirm delivery.
***To say the least, we are soooo pleased that we could help Mr.
Jupiter Boat Dealer Provider Name Locked
in the training of his employees, to improve customer service.*** Please recognize the sarcasm in that comment.
You would think, since our experience is now a part of their customer service training program, that we would receive some kind of compensation!? Or at least had been offered to receive a free delivery to our dock.
I am not confident that Mr.
Jupiter Boat Dealer Provider Name Locked
would be the proper person to conduct a training on customer service. Or that customer service would improve at
Jupiter Boat Dealer Provider Name Locked
any time soon since: " (they) are one of the few facilities in a wide area with factory trained and certified technicians." Meaning they do not have any competition to worry about.
- Michelle T.
A

Rating
The company provided timely, courteous, and professional services. At a public boat launch on Lake Tellico, the service crew hauled the pontoon out of the water and performed winterization services on the 115 hp outboard Yamaha. The services included engine oil change, gear
Jupiter Boat Dealer Provider Name Locked
oil change, and water pump impeller change. The service was finished ahead of schedule for the agreed price. The company set up a covered area with chairs, complimentary coffee and fresh pastries while the work was done.
Every employee was exceptionally friendly and solicitous.
Jupiter Boat Dealer Provider Name Locked
would receive an A+ in every category if Angie's offered such ratings.
- Samuel K.
F

Rating
He sold us the tarp as new. When he delivered it and opened it the tarp was badly torn. We reported this to him immediately and he said he'd call the company he ordered it from. I called again after not hearing back and they scheduled two different times to come out and look at the tarp and never showed up. Now they are not answering our calls or returning them. He's totally disappeared.
- Dr. Sonya F.
A

Rating
Brought machine in for noise at slowdown/idle. Service covered under warranty and back in water 5 days later. (Brought in Tuesday, home Friday).
- robert r C.
A

Rating
Jupiter Boat Dealer Provider Name Locked
came to my home to work on my boat which is on a floating dock. He diagnosed and fixed some tricky electrical problems. He discovered a couple other little problems with the motor and took care of them as well. His prices are very reasonable. I couldn't be happier with his service.
- SCott C.
F

Rating
after a year of hit and miss communication and him leading me on that he was putting another lower unit together i was finally able to get him to answer his phone where he told me it was my fault that it went bad and he wouldnt stand behind his work.told me flat out i was screwed and an idiot
- mark N.

All Boat Dealer in Jupiter, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Yacht Care

934 N university Drive
Coral Springs

A SEAWALL INSPECTION SERVICE INC

2000 S Ocean Dr Apt 1007
Fort Lauderdale

Ace Marine Service

822 SW Federal Highway
Stuart

All Class Detailing

74 Princeton Hightstown Rd

American Screen Solutions

3473 High Ridge Rd.
Boynton Beach

AMERICAN YACHT RESTORATION

2225 IDLEWILD RD
Palm Beach Gardens

Anthony Interior Inc

1829 E. Sample Rd.
Pompano Beach

Atlantic Aluminum & Marine Products

221 S 3rd Street
Lake Worth

BARNETT'S CARPET SERVICE

16365 128th Trail North
Jupiter

Bill Warner Trash Removal

811 Franklin Rd.
West Palm Beach

BKM YACHT SALES INC

16900 122ND DR N
Jupiter

BLUEWATER DISCOUNT MARINE SUPL

1557 CYPRESS DR
Jupiter

Bobby Soles Propeller

1730 Hill Ave
West Palm Beach

Boynton Beach Pressure Cleaning

178 Citrus Ave
Boynton Beach

C S R Restoration llc

1979 Mears Pkwy
Pompano Beach

CANOE OUTFITTERS OF FLORIDA

9060 W INDIANTOWN RD
Jupiter

CANVAS & TOWERS

107 E THATCH PALM CIR
Jupiter

Canvas Designers, Inc

1500 Australian Avenue
West Palm Beach

CLASSIC BOAT CARE INC

18275 N HIGHWAY A1A
Jupiter

Coastal Claim Consultants

102 NE 2nd Street, 109
Boca Raton

Conner's Cold Services LLC.

16115 E Stallion dr
Loxahatchee

Conrad Construction Inc

PO Box 470424
Debary

Distinctive Yacht Management, Inc.

1320 Tidal Pointe Blvd.
Jupiter

DREAM MACHINES USA

570 S DIXIE HWY
Lake Worth

DRY DIVER

18577 SE FEDERAL HWY
Jupiter

E MARINE

140 INTRACOASTAL POINTE DR
Jupiter

E.J. Schrader Mattress

6601 Norton Ave
West Palm Beach

Eagle Carpet & Tile Cleaning

16087 E. Edinburgh dr
Loxahatchee

ENGEL USA

900 Jupiter Park Dr
Jupiter

Fashion Carpet DBABloechinger - Shepard Associates

2625 NE. 27th St.
Lighthouse Point

Frank's custom marine canvas

Adcock Ln
Lake Worth

Gold Medal Boat Detail

824 US1
North Palm Beach

HATTIE'S YACHT SALES

13476 157TH CT N
Jupiter

HERITAGE WOODWORK, LLC

3020 SW 14th Pl Ste 9
Boynton Beach

HMY Mike Brown Yacht Sales, Inc.

1124 Ave C
West Palm Beach

HMY Mike Brown Yacht Sales, Inc.

284 Village Blvd., Unit 9101
Jupiter

Ice Marine, Inc.

615-1 Whitney Ave.
Lake Worth

INNER HARBOR YACHT SALES

501 SEAFARER CIR
Jupiter

INTERMARINE

4550 ANGLERS AVE
Fort Lauderdale

INTERMARINE INC

19157 SE FEDERAL HWY
Jupiter

J & H Automotive

490 Business Park Way
Royal Palm Beach

JUPITER CUSHION & CANVAS

18487 SE FEDERAL HWY
Jupiter

JUPITER OUTDOOR CTR

960 N HIGHWAY A1A
Jupiter

Jupiter Watercraft, Inc.

516 Commerce Way

Learn Scuba With Paul

10940 Cameron Court
Fort Lauderdale

Marine Fiberglass Repair

1107 3rd Ave S Suite C
Lake Worth

MARINER AT JUPITER YACHT CLUB

400 S US HIGHWAY 1
Jupiter

MC GRORY'S CUSTOM CANVAS

18737 SE FEDERAL HWY
Jupiter

McConnell Brothers Carpet Cleaners

1975 W Frederick Small Rd
Jupiter

MCM MARINE

106 COMMERCE WAY
Jupiter

Mercedes-Benz of Delray

1001 Linton Blvd
Delray Beach

New Media Target

2946 Fontana Place
West Palm Beach

NITRO SOUND

211 Commerce Way
Jupiter

OCEAN SURF GLASS & MIRROR

109 REED RD
Lake Park

Palm Beach Exotics & Yachts LLC.

1107 3rd Ave S Suite A
Lake Worth

Palm Beach Yachting, Inc

3570 Consumer Street, Unit 1.
West Palm Beach

POINTE JUPITER YACHT CLUB

340 S US HIGHWAY 1
Jupiter

Pristine Detail Companies

2401 PGA Blvd, suit 280J
Palm Beach Gardens

Pristine Detainling

2401 PGA Blvd
Palm Beach Gardens

Promo-DETAILS

3217 nw 123 ave.

Prop Tec

114 Venus St.
Jupiter

R & R Pressure Cleaning

744 SW Andrew Rd
Port Saint Lucie

Reel Lucky Charters

224 E 22 Court
West Palm Beach

reliable property management of fla

6584 Massachusetts Dr
Lake Worth

Royalty Marine, LLC

961 S.E. 20th St
Fort Lauderdale

ROYCE YACHT & SHIP BROKERS INC

1556 CYPRESS DR
Jupiter

Shiny Apple Car Wash & Detail

P.O Box# 150295
Cape Coral

SKIPPER'S MARINE INC

261 N ALTERNATE A1A
Jupiter

Skypine Graphics

2061 NW Boca Raton Blvd Ste 107
Boca Raton

SMILIN JACKS MARINA

611 COMMERCE WAY
Jupiter

South Florida Mastercraft

725 N Federal Hwy
Boynton Beach

SOUTHERN SELF STORAGE

801 CLINT MOORE RD
Boca Raton

SOVEREL HARBOUR MARINA

2401 PGA BLVD
Palm Beach Gardens

SPECIALTY WATERCRAFT INC

6065 Wolfe St
Jupiter

SPORTPORT DOCKING SYSTEMS INC

18860 LOXAHATCHEE RIVER RD
Jupiter

Stoner's Helping Hands

337 NE 3rd Ave
Delray Beach

Suenos Azules Marine Surveying and Consulting

4521 PGA Boulevard #461
Palm Beach Gardens

SUNPOWER CMP YACHT SALES

19137 SE FEDERAL HWY
Jupiter

SUNSHINE MARITIME SVC INC

103 S US HIGHWAY 1
Jupiter

The Chemist Yacht Management

8304 Mahogany Dr.
Boynton Beach

The Detail Dude

10456 Riverside Drive
Palm Beach Gardens

Tints-N-More

1700 Latham Rd
West Palm Beach

TRIBUTE PERFORMANCE BOATS INC

15924 ASSEMBLY LOOP
Jupiter

TSI Maintenance

PO Box 32666
West Palm Beach

WEST MARINE

285A S US Highway 1
Jupiter

WOODY WAX

143 JUNO ST
Jupiter

Xtreme Marine & Motorsports

1033 Silver Beach Road, Bay 70
West Palm Beach

Yure Alencar Restoration

1724 11th Avenue North
Lake Worth

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