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Home Security Companies to Avoid

37

Top Rated Home Security Companies

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Over 10,613 reviews for
Jacksonville Beach Home Security Companies from people just like you.

F
"Worst ever service. Problems with install. Spent over 5 hours calling
- even office in Florida. All they offered was a 30 dollar credit." Glad contract is up. They never ever ever ever tested my system. Two times I set it off - I called them - they did not even know!

-Lisa A.

F
"I will never again recommend
to anyone. I used to have
and their system was great. It was wired and it worked." I don't care if it's wired or not, but silly me, I would like it to work. I had the sales person come give me a quote for the installation. I told him what was important. I really wanted protection for myself and kids. Property was secondary. He looked at the layout of the house and he wrote up the order. Since I had
before for almost 20 years, and in that almost 20 years they switched over to
with supposedly same great service. WRONG. The installation person came out and I again explained what I wanted to protect because apparently he didn't see what the sales person wrote. So he installed it and tested it and left. I shouldn't have assumed I had the same great system. So here is a list of the problems first: 1)If you set the system to Armed-Away, which means that motion sensors is on as well as doors and windows, if you do not open and close a door, the system "will think" that you haven't left and aren't leaving and it will switch to Armed Stay. That means motion sensors are disabled. I learned that after calling a month later trying to figure out if the motion sensors were working. 2)The only way to do Armed Away without opening the door to leave, or an Instant armed as the
system allowed you to do, you have to do it from the keypad. The keypad was installed down a hall by my garage door. That was based on my installers suggestion because apparently you can do everything from their handy dandy app. But no you can not. You cannot instant alarm the system from your app. You cannot instant alarm your system by the key chain either. So I am forced to either not go to bed because my bedroom is upstairs and sleep in the laundry room at the garage, or thankfully there is problem 3 that allows me to arm the system and ... 3)Motion sensor doesn't sense motion unless you are directly under it. So I can arm it and walk right by the motion up my stairs that is supposed to cover my stairs since it doesn't work anyways. 4)The noise that it makes can't be heard upstairs. Those of you that have an alarm from
knows that the alarm sound can be heard by everyone in the house including possibly the neighbor. This one cannot. 5)Policy is horrible. I called 3 times to ask about the motion. I learned a little more about the system and learned that their customer service isn't that great. They obviously know that you are in a contract and they aren't letting you out. I received words like "if you aren't happy with your system, it's new so I can't offer you a deal but I can give you 25% off if you want to add more equipment". So because their equipment doesn't work like it should, I can pay for more equipment and they will be the big guy here and give me 25% off. So I should be thanking them? I further told the last person that your equipment wasn't working so why should I spend more money to fill in the gaps? He said he didn't know what to tell me. I told him to let me speak to a manager. He told me he would email a manager and they would get back with me within 24 hours. He maintained his calm, it doesn't matter to me attitude. I gave him my number and after a few more words hung up. The "technician" that was sent to my house not to change out equipment but to only make sure the equipment was running like it was supposed to told me that they (meaning corporate) would not let me get out of this and to put my boxing gloves on to speak with them. He told me technically the system works. I could not believe my ears. He could see that it did not cover any area besides right in front of it. I couldn’t protect my family room or the office either. He repeatedly told me that technically it worked. I could not believe my ears. The technician they sent over said that I needed their other system. It was wireless and it works. I asked if the motion sensor works the same way and he said yes. I told him I needed to call and speak with a manager. I let him go. Then I called to tell
I wanted to cancel and remove my system. The lady told me that I would have to pay the cancellation fee. I asked her how much. She said 75% of my contract that was only a month and a week old and my contract was 2 years old. The amount for my cancellation fee was $850+. I asked to speak with a manager then. I had called another place that could install the system the next day but they didn’t want me to be double billed. The manager got on the line and I told her what happened. She said in a bland, I
’t care voice, “if you aren’t happy with your system, you can add additional equipment and I can give you a 35% discount.” I told her I didn’t want a discount on equipment when the equipment I had didn’t do what it was supposed to. She said that if I wasn’t happy with the equipment they could send someone else out to adjust it so I was happy with it. Everyone I spoke with was very careful to never state that the equipment wasn’t working correctly. They never stated with me that the motion sensor should reach such and such a distance. That should be known. I explained that I was standing under the sensor when it finally went off. She again stated that I could add additional motion sensors on there if my room is too big. I was so angry. I have not been able to let go over their words. This was a company I trusted to protect my kids. Myself. And now I know from the top down, they
’t care. They just want your money and lock you into a contract. So now to arm my system I have to turn on the system at the keypad at the garage. Open and close the garage door. Run upstairs. Turn on a motion sensor I purchased from Home Depot for $30. And then hope for the best. I might as well looked in a phone book for a random no name business. I didn’t expect this from a company that promises to protect all your stuff.
’t make the mistake that I did and sign anything.

-Sharon C.

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Angie's Answers

?
I second the original question (still unanswered). Speaking as someone who logged in today to try to find an attorney, I see this category as one that's exactly what I have my Angie's List membership for:

1. It's important that I find a good one
2. I'm not an expert enough to know myself who is a good one
3. The industry is full of advertisements and misinformation
4. I wish I knew what experiences other people have had


?
I don't care about lawns--I planted mine in clover and don't have to mow it. When I do need to mow I use a rotary Fiskars mower, which is great--or a scythe. That's right--a scythe (the European type, which is smaller, and it's very good exercise). Gas-powered mowers, chemical fertilizers and weed killers--all nasty stuff that gets into everyone's air, soil, and water. I'm sure my neighbor doesn't like my wildflowers, semi-wild pockets of fruit bushes, and unmown areas and yes, dandelions (I have 10 acres) but that's too bad. It's better habitat for wildlife, especially the pollinators on which our food supply depends. I think this obsession with the Great American Lawn is a waste of time and resources. Plant some food instead.


?
I'm not sure Angie et. al. want you to have a complete answer to this question. By re-subscribing at the Indiana State Fair in 2012, I think I paid $20.00 per year for a multi- year subscription. Maybe even less. At the other extreme--and I hope my memory isn't faulty about this--I think the price, for my area, for ONE year was an outrageous $70.00. And they debited me automatically without warning. I had to opt out of that automatic charge. I like Angie's List, but if some of the companies they monitor behaved the way they do in this respect, they'd be on some sort of Pages of Unhappiness. I'll be interested to see if this comment gets published or censored out of existence.
?

That's very difficult to answer without seeing the house. As one poster said, the prep is the most important part. On newer homes that don't have a lot of peeling paint, the prep can be very minimal even as low as a couple or a few hundred dollars for the prep labor.

On a 100 year old home with 12 coats of peeling paint on it, then the prep costs can be very high and can easily exceed 50% of the job's labor cost.

A 2100 sq ft two story home could easily cost $1000 just for the labor to prep for the paint job. That number could climb too. Throw in lots of caullking  or window glazing, and you could be talking a couple or a few hundred dollars more for labor.

Painting that home with one coat of paint and a different color on the trim could run roughly $1000 or more just for labor. Add a second coat  and that could cost close to another $1000 for labor.

For paint, you may need 20 gallons of paint. You can pay from $30-$70 for a gallon of good quality exterior paint. The manufacturer of the paint should be specified in any painting contract. Otherwise, the contractor could bid at a Sherwin-Williams $60 per gallon paint and then paint the house with $35 Valspar and pocket the difference. $25 dollars per gallon times 20 gallons? That's a pretty penny too.

That was the long answer to your question. The short answer is $2000 to $4000 and up, depending upon the amount of prep, the number of coats, the amount of trim, and the paint used.

?

You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.

 

 

 

?
Todd said it best.

An itemized list / cost breakdown, more often than not is used against the contractor when it is shared with other builders who will then beat it.

Good contractors use good people, and good people cost more.  Just the cost of having the appropriate insurance / bond can be the difference between winning a job or losing it ot a 'lower bid'.

It is the rule of three; there is Good, Cheap and Fast.  You can have any two:  Good and Cheap, won't be Fast; Good and Fast, won't be Cheap;  Cheap and Fast, won't be Good!

When comparing bids, it isn't the cheapest or the 'nicest' person you should select.   You should understand why there is a large price difference (it shows there are gaps in your design program or what you have asked for specifically, which means there may be arguments later).  If most of the bids are in line, and one is way high or way low,  you want to know why before dismissing or selecting them.

A price-only decision almost always costs more in the long run. 

Good luck!

Home Security System reviews in Jacksonville Beach

A

Rating
Absolutely AWESOME! Easy to install, great customer service, and
Jacksonville Beach Home Security Companies Provider Name Locked
(sales rep) was wonderful!!
- Orra G.
A

Rating
Before we even signed the contract,
Jacksonville Beach Home Security Companies Provider Name Locked
came out to the house and spoke extensively with my husband about what our security needs were and the type of equipment to be used. He was very professional and answered all questions without hesitation. His team of 3 installers did a great job with as little mess and disruption as possible. They were all polite, respectful and hardworking. It was a blistering hot day and they were working in sweltering conditions in the attic and outside. We kept them in cold drinks and gave them money to have a nice lunch AND THEY EVEN BROUGHT US THE CHANGE!!!!!! They had patience to explain everything and go over it again when necessary. After the security system and video were installed in one day,
Jacksonville Beach Home Security Companies Provider Name Locked
then came back, set everything up with the monitoring and patiently went through the details of operation. We are extremely pleased with the job and feel very safe knowing that our home is secure. Great job guys!! Thanks very much!!
- Joseph C.
F

Rating
I was really psyched to get this system and install. First thing I noticed, very chincy components. However, very easy to install and setup. clever system. My problems were that different components failed. 2 base stations, fire alarm, 2 motion detectors, all had issues. when you have component failure on an alarm system, it's bad. Because component will fail, alarm goes off,
Jacksonville Beach Home Security Companies Provider Name Locked
calls and/or Police/Fire department sent. The worst experience was a bad fire alarm sensor. it went off, i told them NOT to send the fire department. They ignored and sent anyway. THe Fire Department broke into my house, and charged me for a false alarm.
When I've asked
Jacksonville Beach Home Security Companies Provider Name Locked
to help me, they say we understand....we're sorry...what can we do. And then they do nothing. Shameful.
- Richard G.
A

Rating
So far I have no complaints about
Jacksonville Beach Home Security Companies Provider Name Locked
. I was really turned off by the authorized (but independent) contractor from ADT that visited me at my home to sell me on ADT's services. I don't like high pressure sales pitches because I feel like I'm being taken advantage of, at the very least in terms of price, if not for more reasons. So I embarked on a lengthy research project that covered everything from equipment types, to price, to costumer service, and beyond. Without going into too many of the details I settled on
Jacksonville Beach Home Security Companies Provider Name Locked
based on several independent blogs, articles, reviews, and my own comparisons. I don't like spending money if I don't have to, so subscription based services tend to rub me the wrong way, but with FP I feel like I'm getting more out of it than just a person in some unknown station monitoring my system. I feel like I have the freedom to customize my system as I see fit and not be obligated to buy massively overpriced proprietary equipment (like from ADT). I CAN buy more sensors and equipment from FP, but I don't HAVE to. As long as the sensors are compatible with the system, I can buy them from whoever/wherever I want, and just call FP to have them walk me through activating them. There IS a contract, yes (I opted for the 3-year since it gave me the best price on initial equipment purchases, but they also have 1 and 2-year options), BUT considering that you can easily disconnect the system and take it with you wherever you go, it's sort of a non-issue. Thinking about how many 2-year cell phone contracts I've signed over the last couple decades and how many times (zero) I've given those things a second though puts things in perspective. I also really like their support. They are attentive and actively contact you to make sure everything's cool, and that's in addition to just be on hand whenever you have (stupid) questions to ask. I've spoken to 5 or 6 different people in their support staff, and every single one has been very courteous and patient with me. Never once have I been made to feel like an idiot, or that I'd be judged for asking a question.
I'm very happy with the service so far, and don't see that changing anytime soon. If you are in the
Jacksonville Beach Home Security Companies Provider Name Locked
for an alarm system, I would highly recommend
Jacksonville Beach Home Security Companies Provider Name Locked
. Hands down the biggest bang for your buck.
- Brian O.
A

Rating
The customer service at
Jacksonville Beach Home Security Companies Provider Name Locked
is beyond compare. They have always been friendly and helpful. From the initial purchase of equipment, through hardware setup and alarm response (there have been 2 alarms since having my service), they are always, quick, courteous and professional. I've never had as good of an experience with an alarm company as I have with
Jacksonville Beach Home Security Companies Provider Name Locked
.
- Brad M.
F

Rating
Jacksonville Beach Home Security Companies Provider Name Locked
has been unable to get the account established correctly and we've spent months and many hours on the phone with
Jacksonville Beach Home Security Companies Provider Name Locked
trying to get it fixed. I was told by someone in customer support again today that she thinks they've finally fixed the billing problem. I hope so -- unbelievable that no one seems to know why it isn't working or how to fix it. Everything works fine on two other accounts we have with
Jacksonville Beach Home Security Companies Provider Name Locked
. I also noticed the monthly monitoring fee on this vacation home is being billed at $1 more per month than the contract amount. I didn't expect as a long-term customer of
Jacksonville Beach Home Security Companies Provider Name Locked
to have so many problems on this new account or be treated so rudely. I certainly can't recommend this company anymore.
- S C.
A

Rating
In addition to an Angies's List package, I was able to customize my order with a
Jacksonville Beach Home Security Companies Provider Name Locked
rep to add components for my system. Everyone I've dealt with at the company have been very responsive and helpful.
- Joan M.
B

Rating
First, let me just start by saying that the service technician that came to my home was very professional and easy to work with. My concern is not with them.
However, I found that since I originally contracted with
Jacksonville Beach Home Security Companies Provider Name Locked
, it seems that they either moved or removed their local office. Now I'm starting to wonder if they ever had an office locally- but their sales guy sure was easy to get a hold of! Getting a hold of someone in customer service is hit or miss. I can get a hold of SOMEONE at any point in time. However, even during their business hours, the customer service department (possibly only one or 2 people strong) sometimes is too busy to handle calls, so calls get routed to their "control" department- You know, the department that handles emergency/distress alarms. If my calls go to this department, a message gets sent and I may or may not get a call. It bothers me that I don't have someone local to be able to call for
Jacksonville Beach Home Security Companies Provider Name Locked
customer service issues and have to bother people that I think shouldn't have to worry about anything other than handling emergency situations. But I digress...
My original concern started with getting a hold of someone to find out how I could get a glass break sensor removed until construction in our basement was finished. Getting a hold of customer service during business hours (instead of their control department) was near impossible. Eventually, I got a hold of someone and was told that when we were closer in construction to do that, it would be a matter of having someone walk me through it over the phone (because otherwise, I'd be charged a service call fee). The day came to do this and I was told by someone else that they REQUIRED a technician to do this for us because it was a safety and liability issue. How? It is a wireless system. It uses batteries and it was screwed into the frame! Nevertheless, I scheduled a day. The day came and no one came. I called to confirm the day only to find that the date was a different date all together. Maybe I wrote the date wrong. Maybe not. I gave them the benefit of the doubt. The second date came. The technician came and removed it. I got charged for 30 minutes worth of labor instead of labor PLUS the service call fee- which is something.
I originally paid for several months in advance, so I just started getting bills two to three months ago. I have found that checks I mail with plenty of time to process are not "received" timely, let alone credited to my account or even cashed right away. This is distressing because I try to pay my bills well in advance and balance my account. The last time, I simply made an additional payment over the phone. This time, I called a week after having mailed it only to be told that they haven't received it and the only alternative would be to pay with a credit card. Seriously? I asked if there was another address to mail my payments to so that I can ensure my payments are processed timely. I was told that the address I used was the only one that handles payments. I wouldn't be so upset about this if either time I called to inquire about the status of my payments, the people I spoke to wouldn't have taken my concern so lightly. I made the effort to pay the entire amount due timely, so I expect to have my payment processed timely too! I've mailed stuff to
Jacksonville Beach Home Security Companies Provider Name Locked
and and Canada and had it received/ processed faster than this company seems to!

- Ana T.

Home Security Companies in Jacksonville Beach, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A P SYSTEMS INC

PO BOX 49098
Jacksonville Beach

A P Systems, Inc.

522 Bay Street
Neptune Beach

ACCESS SAFE & LOCK CO

5532 US Highway 98 N
Lakeland

ADT Security Services, Inc

8940 Western Way
Jacksonville

ADT Security Systems

4926 Kernan Blvd S
Jacksonville

AK Security Solutions

29720 Quinkert St

American Electrical Contracting Inc

5065 St Augustine Rd
Jacksonville

Atlantic Companies

1714 Cesery Blvd
Jacksonville

AUBREY DIGITAL HOME

Neptune Beach

Audio Advice, Inc.

11409 Carolina Place Pkwy

Augustine Alarm, Fire & Sound, Inc.

312 Elementary Way
Saint Augustine

Best Medical Alert LLC

8310 Allison Pointe Blvd

Blue Tree Security

4731 W Atlantic Ave
Delray Beach

Brickhouse Security

980 Avenue of the Americas

CCTV Agent, Inc.

1100 N Florida Mango Rd Ste J
West Palm Beach

Comcast Jacksonville

4600 Touchton Rd E #2500
Jacksonville

Dedges Lock & Key Shop Inc

4579 Lenox Ave
Jacksonville

Dependable Electrical Contractors LLC

2009 S Jimmy Ln
Saint Johns

Devcon Security

380 Technology Ct # 250

Donald & Ronald's Universal Home Repair

Aries Rd. west
Jacksonville

Doyal Protection Services LLC

3740 Kori Rd STE 6
Jacksonville

DYNAMIC SECURITY PROFESSIONALS INC

5570 Florida Mining Blvd S Ste 606
Jacksonville

FL Sound

Jacksonville

Frontpoint

1568 Spring Hill Rd

FULTECH

7837 Bayberry Rd
Jacksonville

Guardian Alarm of Florida

1189 Hypoluxo Rd
Lantana

GuardMe Security

45 Hwy 34 N

Handyman Matters of Jacksonville

2600 Seneca Dr
Saint Johns

KENT'S LOCK & SAFE SVC

9822 Beach Blvd
Jacksonville

LifeWatch USA

266 Merrick Rd

Link Interactive

3293 Harrison Blvd

Livewatch Security

522 W Bertrand Ave

Medical Care Alert

43334 W. Seven Mile Road

Mr. Handyman Serving Greater Jacksonville

675 Kingsley Ave
Orange Park

NextAlarm

3330 Cumberland Blvd

Pogo Intelligent Systems

4960 SW 52nd St
Davie

Precision Security and Fire

4495 Roosevelt Blvd
Jacksonville

Pro Security of the Palm Beaches, Inc

2740 SW Martin Downs Blvd
Palm City

Protect Your Home

3750 Priority Way S Dr

Protection 1 Jacksonville

6820 Southpoint Pkwy
Jacksonville

ROLLIN SOUND BEACH BLVD INC

8700 BEACH BLVD
Jacksonville

RON & SONS INC

8941 COLLEGE PKWY
Fort Myers

Safe Choice Security Systems

1001 Kings Ave #200
Jacksonville

Scott Alarm Inc

9543 Sunbeam Ctr Dr
Jacksonville

Secure One

750 3rd St
Neptune Beach

Select Tronix Inc.

463155 State Road 200
Yulee

SimpliSafe Home Security

294 Washington St

SOS Family Secure, Inc.

121 East Northport Road

Southern Cinema Design

425 SR 207 ste 105
Saint Augustine

Superior Sight & Sound

11501 Columbia Park Drive West
Jacksonville

Tax Assistance Group

13901 Sutton Park Drive South Suite #220
Jacksonville

Tison Sound & Security

350 Edridge Ave
Orange Park

Vector Security

9456 Philips Highway
Jacksonville

Village Key & Alarm

441 State Rd 16
Saint Augustine

Webb Security Alert Inc.

4329 Julington creek rd.
Jacksonville

Wright Security Group LLC

500 Palm Tree Rd
Jacksonville Beach

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