Contractors say homeowners with this trait are the most satisfied with home improvement projects.
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Local Articles in Jacksonville Beach
Make sure you schedule your appointment well before the first frost.
Dock Building reviews in Jacksonville Beach
During installation, they were unable to remove one piling. We were charged $525 for removing 3 pilings but only credited $50 for the piling that they were unable to remove. We had to call and ask them to adjust that accordingly. We were then told that it would be better to have 2 risers on one side and 1 riser on the other. We took their word for it and allowed the change in work order. Come summer when we purchased our new boat, they told us to call them and they would be there to balance the lift with the boat. We called the week prior and told them the date and approximate time when we were picking up the boat. They told us it would be no problem, they have people in the area and someone could be right over on a moment's notice. So we called on our way to picking up the boat and then we called after we took possession. Suddenly everyone was too busy and they became very rude making us feel like we putting them out. We were stuck out on the water waiting for over 2 hours and since it was a brand new boat and we had no way to dock it otherwise.
Meanwhile, they came and installed the dock ladder and they charged us both for the ladder and the installation even though it was clear that we were prepared to install our own ladder and only let them do it because we thought they were throwing it in as part of the project.
After putting the boat on the lift, we immediately realized that the catwalk that they moved to the far side of the boat was unusable because we could not access it from the dock and it was too low to be accessed from the boat. We called and asked them to make it the same height as the other catwalks. They were too busy at the time, could we wait until mid-June. Called back mid-June, they completely forget. Yes, they would put in a riser for an extra $195. Since the original work order called for all 3 catwalks to be on risers and we were never credited for the 3rd riser that they did not install, we could not understand why we should be charged again for something we already paid for.
We picked up our permit on August 12, 2014. We paid $269 for the permit, plan exam and
We followed up with
o Start date moved to September 2014
o Start date moved to November 2014
Start date moved to December 2014
§ We requested our money returned and were told no by
o Start date moved to January 2015
o Start date moved to Spring 2015
o Start date moved to order of contract signatures.
In April 2015, we were listed as project #5
Throughout September 2014 to April 2015 we were the ones that contacted them. There was no communication from them unless prompted.
Their excuses for not starting the work ranged from:
o Expanding their company
o Employee Dishonesty
o Failure of Equipment
o Projects larger than expected
When contacted via phone in March 2015, their
company phone number was disconnected as was
was sent to
should have given me her new cell phone number and did so.
In April, 2015 when we were told that we were project # 5, in inquired how I was not earlier on the list since when I signed the contract, they indicated they would begin work in 6 weeks. I also inquired “in the perfect world” how long would the projects take since I was delaying setting up my yard for summer. She did not answer my questions other than to say projects 1-4 were not seawalls and not major.
o Weekly updates were provided.
o Project 1 took 8 weeks
o Project 2 was still in progress at last update after 4 weeks
In June 2015, 60 days in front of permit expiration, we received a letter from the city (VOP) dated June 9th that we
had 30 days to respond as to why they have not received notice to inspect construction. Failure to respond in 30
days in writing, could result in files up to $750 per day
o This letter was sent to
o She said she would contact the VOP. On June 17th she called the VOP and they instructed her to respond in writing.
o As of the week of
o UPS returned the letter stating that the company/
o A phone call was placed and the person that answered (assume
property in 13 months. They have refused to refund our money and no work was done. It appears that they may have changed their company name and address. Their website has been taken down. Their contact numbers no longer work:
707 S Emerald Drive
We have since searched on line and we were able to find the Wonder Lake address
4313 East Wonder Lake Road
Wonder Lake, IL 60097
quality work, and I called. They asked me to send photos, and I did. I
did not hear from them for weeks, was promised a bid right away when I
called them again, and finally I was told by email that I should look for another
dock company as they didn't have any time to do my work. It has cost me
nearly four weeks to get to this point, and Now have to find someone
else to assist us. Very disappointing.
Dock Builders in Jacksonville Beach, FL
Green Cove Springs
Indian Rocks Beach
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