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B
"I had contact three months ago. They charge $79 for the internet and the phone. We like the reliability of the service. If I had no problem, I would stick with them.

-Jacqueline C.

D
"They're high-priced. That's where my frustration is. They can work with you. The rates were smaller than what they are now. They're outrageous. I've" been with them for a little over 3 years. I wanted an upgrade but they said I already have everything. I said that I don't need all those channels. I wanted the lower rate but I still want the same quality of the TV. I can't get it because I'm not a new participant. I had to leave, go somewhere else and come back again. I've been with them for years, so why shouldn't I be able to get the same service as what new people are getting?

-Donna R.

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Local Articles in Hollywood

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Home phones are in a period of transition, with traditional landlines being replaced by mobile phones or voice over IP services. But is it really time to ditch your landline, or should you stay connected?

Illustration by William V. Cigliano
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Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

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Phone Company reviews in Hollywood

F

Rating
I spoke with
Hollywood Phone Companies Provider Name Locked
at
Hollywood Phone Companies Provider Name Locked
. I always pay my bills on time and have great credit. i was out of town for the 4th of
Hollywood Phone Companies Provider Name Locked
and my bill was late for 2 days. I called them back and asked them to waive late fee and interest. After being a customer for 5 years plus and never missing a payment I thought he would give me a break. The late fee was only a couple of dollars but I was just unhappy that they would not help me since I was out of town and had a legiment reason on why I missed the payment, I then Asked to be transferred to a supervisor and he refused to transferr me so i decided to cancel all services with this company.
- William B.
F

Rating
I have absolutely had it with these people. We moved down to SWFL about a year ago and they have been nothing but a problem.
No one informed me of extra charges on my first bill, so they had to credit me back those after, days of fighting. Next there were third party charges to my bill. They couldn't even explain those! Then I moved my service to my new home and the "one-time" fee that was never quoted to me in the first place showed up on my SECOND bill at the new house. I thought it was just an error, so I paid the current amount due and was waiting for it to fix itself. Well, guess what? I was on vacation and received an email from
Hollywood Phone Companies Provider Name Locked
saying that my service request was complete. Service request? I requested nothing. Come to find out they stopped my long distance service (I can't even dial an 800 number now) was cut off for non payment even though I've been paying the full current amount due every month. I'm now waiting for the 4th level of escalation to return my call. They haven't and I doubt they will. Apparently, they are the only game in town so they feel free to over-charge at will.
I can't believe there is no other landline service provider in
Hollywood Phone Companies Provider Name Locked
, FL, but it looks like I will have to cancel my service with these people and file and FCC complain. They are completely unscrupulous! I was told by a top supervisor that my bill would never exceed $66/month with my service options - I have her name and badge number - but in reality it has never been that low and it goes up every month even though I have unlimited long distance and no other fluctuating costs.
STEER CLEAR!!!!
- Kathryn R.
A

Rating
I love that they give us customer appreciation things like dinner/movie certificates where they give you a free OnDemand movie and a gift card for $15.00 to buy "dinner". Nice touch that makes me want to stay with them and the service is high quality so I want to stay with them anyway.
- Julie H.
F

Rating
They are really outstandingly terrible. It must have been three or four years ago, I and wanted their services renewed. That's when we had the computer in a data cable line. We went wireless. When I called to get it done, the guy was up here for some other reason. He just the called the office and said, "There's nothing, just disconnect this other line." They said it was much easier if I had both lines in my names since one line was in my husband's name. I was okay with that, but then they cancelled the whole contract. They went through all the contracts and all the breaks that I was having in the first place were cut out. I wrote to them because it was very high. Anybody I would call would say they'd call back. I never got any satisfaction.

Whenever I called them, he had to come back and tell the whole story all over again. I finally wound out. I kept deducting the amount of what the other charge was. Since I installed this number which was given to me some 30 years ago, they've had it unpublished. I can't cut them off. I wrote to them and we came to a conclusion and we paid it off. That must have been two years ago. The billing has never changed and it's still got the over billing on it. It still has the unlisted number and there is no kind of relief and now they charge me $5 a month for late fee payment.

These people are a monopoly. I want to change it except that here, the rest are not any better so for now I am keeping them. That is terrible. I don't know how these people stay in business. When you call them, the music plays forever and there are a lot of ads going on. After that, you get a menu after menu after menu. I don't mind a certain amount of those but when it goes on and o it gets crazy. Who has time to write to them when they don't behave themselves.
- Jeanne J.
B

Rating
I use
Hollywood Phone Companies Provider Name Locked
for Internet and cable. We have a big bundle with them. We have rarely had any trouble. I pay everything online. Their price is reasonable. we've been using them since we got to this house for thirty years so we've been with them for a long time. We are satisfied with them. Their price is over $100. I don't know what anyone else charges. I think the quality of their service is very good. Their responsiveness is very good, but I haven't had to contact them in quite a while. I will be using them again.
- Jerry J.
C

Rating
One hand does not know what the other hand is doing. You can't get a straight answer out of them. The sorriest thing I did was go to the storefront and ask questions at the storefront, because they have no clue. I have let my bill run the way it has been running and they are overcharging me by, like, $50 monthly. I was supposed to be in a package where I got two things for $50. For $100 per month I should have triple play. I could care less if I disconnect from them and never see them again.
- Kenneth K.
A

Rating
The customer service representative was very knowledgeable and professional. She resolved my service issue quite easily and promptly. I was expecting to have to agree to an in-person service call, but the rep quickly assessed the problem over the phone and provided clear-cut instructions in the resolution process. In spite of the issues that I have with
Hollywood Phone Companies Provider Name Locked
's pricing and packaging of channels, I found that their service department was excellent.
- Diane C.
C

Rating
The initial installation took longer than I would have expected, but the provider was courteous and helpful, and got services up and running. My concerns have to do with the subsequent trouble in reaching a human being for service concerns, and the increasing rates. I also had a billing problem.
- Lisa S.

Phone Companies in Hollywood, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

24/7 GLOBAL LINK SERVICES

112 Horace Harding Blvd

A RING-A-DING ANSWERING SVC

6134 HOLLYWOOD BLVD
Hollywood

A-1 Answering Service of Tampa Bay, Inc.

2637 E Atlantic Blvd
Pompano Beach

ABC Home & Business Solutions

3758 SW 152nd Path
Miami

AMC Technology solution

3648 ne 1 street

ANSWERING UNLIMITED CORP

488 PALM AVE
Hialeah

AROUND THE CLOCK CALL CTR

21540 Prairie St Unit E

AT&T U-verse

141 SW Wilshire Blvd

AT&T U-verse Pembroke Pines

6711 SW 9th St
Hollywood

AVAYA Telephone Systems

1776 N Pine Island Rd
Fort Lauderdale

Celerity Telecomm

PO Box 822638
Pembroke Pines

CFD Telecom, Inc.

P.O. Box 450324
Sunrise

COMCAST CABLE

18601 NW 2ND AVE
Miami

Comp Authority, The

8809 NW 48th St
Sunrise

Curry Enterprises

1973 Brandywine Rd Apt 308
West Palm Beach

DIGITAL LANDING

9675 NW 117th Ave
Miami

DYNAMIC NETWORK SUPPORT

3301 S ANDREWS AVE
Fort Lauderdale

Edwards Enterprises

PO Box 583
Fort Lauderdale

Gemini Rising

1809 N. Commerce Street

Genius Advertising and Print Agency

9000 Sheridan Street Suite
Hollywood

Get Wired Productions Inc.

9511 Boca Gardens Cir S
Boca Raton

Global Response Corporation

777 S STATE ROAD 7
Margate

GSM For All

2720 E Oakland Park Blvd
Fort Lauderdale

Handy James LLC

4516 SW 12th Ct
Deerfield Beach

Hotwire Communications

1 Belmont Ave, Suite 1100

I D Telecom & Data Inc

1009 NW 83rd Dr
Pompano Beach

I.T. Doctors

17021 West Dixie Highway
North Miami Beach

ISSGLOBAL

2201 N. CORPORATEBLVD
Boca Raton

L D B S

po box 260051
Hollywood

Linux Box Solutions, Inc.

2611 NW 7th St
Boynton Beach

Litzs Fixes

333 N Ocean Dr

Metro PCS

8215 S Dixie Hwy
Miami

Mitech Technology, LLC

4737 Orange Dr
Fort Lauderdale

MORANTZ CUSTOM CABINETRY INC

2730 NW 30th Way
Lauderdale Lakes

mtd telecom llc

3140 S Ocean Dr
Hallandale

NETWORK MANAGEMENT SOLUTIONS

8943 Nw 178th lane
Miami

NETWORK RESCUE INC

127 NW 13th St
Boca Raton

Neuwire Inc.

1732 NE 144 St

NonPublished.com

1521 Alton Rd
Miami Beach

Ooma Inc

1840 Embarcadero Rd

PR Technologies LLC

7958 Pines Boulevard #228
Hollywood

Psychic Readings By April

500 North State rd 7
Hollywood

R V S CORP.

310-b sw 12 ave.
Miami

RAPID-TEL

3350 SW 52nd ave
Miramar

Reliatec

Hialeah

Skilled Telecommunications, Inc.

5301 Hawkes Bluff Ave
Davie

Sound Xcetera Inc

6135 NW 77 Place
Parkland

Stevenson Electric

19710 SW 99 Ct
Miami

Tech Consulties Miami

9217 S.W 227 St
Miami

Tech Geniuses, Inc.

26971 SW 119th Ct
Homestead

TELEPHONE CONNECTIONS INC

6910 SW 26TH ST
Hollywood

Unlimited GSM

4399 N University Dr
Fort Lauderdale

Virtual IT Solutions inc.

111 Northeast 1st Street,
Miami

Willmax Telecom

13212 SW 131st St
Miami

WIT-Solutions.net

16850-112 collins ave 318
North Miami

Your Computer Shrink

12 Brighton A
Boca Raton

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