Sample Reviews

A

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I used them because they had already done three electric rollers on my lanai for the previous owner and they were high quality and worked perfectly.
Englewood Storm Shutter Installers Provider Name Locked
Tessnor one of the owners (Father & Son duo) came out to my house for estimates. I just put in all new windows so I wanted all the existing hurricane shutters replaced with a few add ons.
All accordions on 5 side windows were installed new today after 5 week manufacturing process. New roller on double french front doors came but it was too long for my limited opening so someone made a measuring mistake somewhere in the process. They will fix the length and install it later. Front roller on guest bedroom window looks better form the street than an accordion in my opinion so we upgraded there and i'm glad we did, it looks great. They even included a big drill adapter so I could raise the two new manual rollers using my battery operated drill as well as with the pole they provide.
All in all a great family to do business with, priced fairly, very high quality materials and the installers
Englewood Storm Shutter Installers Provider Name Locked
and
Englewood Storm Shutter Installers Provider Name Locked
were great guys too!
Can't ask for much more, would def use again of needed!
- Robert K.
A

Rating
Englewood Storm Shutter Installers Provider Name Locked
and his helper arrived on time and did a thorough job of counting and checking the stored aluminum shutters. Not being the original resident of this home, I was anxious to know everything was in order in case a hurricane threatens.
Englewood Storm Shutter Installers Provider Name Locked
sketched a diagram of the doors and windows, then counted and labeled the different sizes of shutters to facilitate installation. He left me with peace of mind knowing there are no missing pieces and that I can request installation service if I give them several days notice when a hurricane threatens They already have a list of customers for this additional service, so we can't call at the last minute. My impression of
Englewood Storm Shutter Installers Provider Name Locked
's service is professionalism and honesty. Glad I bought this particular Big Deal!
- Phyllis O.
A

Rating
Mr.
Englewood Storm Shutter Installers Provider Name Locked
was very professional and went out of his way to accommodate my schedule. I would recommend his company to anybody seeking quality products and reliable service.
- Nancy L.
C

Rating


In August of 2009, I
purchased an electric roll-down aluminum hurricane shutter from
Englewood Storm Shutter Installers Provider Name Locked

Shutters for our lanai and paid $ 8400. At
the time they were the company Toll Brothers was using for their new homes.

In
Englewood Storm Shutter Installers Provider Name Locked
, 2014 the shutter
became disabled in the down position. I
called
Englewood Storm Shutter Installers Provider Name Locked
and was referred to the Manager,
Englewood Storm Shutter Installers Provider Name Locked
who verified that
there were two motors, a receiver and a synchronizer on our system and that
they were all under warranty. He told me that the defective part would be
replaced but there would be a labor charge.
He scheduled a visit for one of his repair crews. At no time did he mention a $75 diagnostic
fee plus a $135 per hour labor charge just for coming out. Had this information
been presented it would have been a very clear indication that they do not
value their previous customers and I would have looked elsewhere for someone to
do the warranty repair. Shame on me for not asking but believed I would only be
paying for the labor when the defective part was actually replaced.

After that first visit,
Englewood Storm Shutter Installers Provider Name Locked

told me the diagnosis was that the receiver was defective and he ordered the
part. A week later another crew showed
up to install it. They arrived at our
home clueless about where the receiver was located. There was no coordination
between the first crew who diagnosed the problem and these guys who were sent
to do the installation. They were
outside starting to take the hood off when I had to go get them and tell them
that the receiver was located in the attic.
During that visit they left the premises on two occasions to go purchase supplies and tools that were
needed. The visit concluded by this crew telling me that the new receiver did
not resolve the issue and that they would have to replace the
synchronizer. In all they were at our
home for two hours but gone to purchase supplies and tools for at least one of
the two hours.

The next day
Englewood Storm Shutter Installers Provider Name Locked
confirmed
that he had ordered the synchronizer and was just waiting for the delivery
confirmation information and that as soon as the part was delivered he would
give it priority and have the installation scheduled immediately.

The following day I received
a call from
Englewood Storm Shutter Installers Provider Name Locked
at
Englewood Storm Shutter Installers Provider Name Locked
that she wanted to schedule an
appointment for later that afternoon.
The same two guys showed up at 5 pm that day and started setting up in
the back of my house. When I inquired
about the synchronizer being located in the attic, he told me that his boss
decided to just take out the two motors that I had and install a more powerful
motor so that a synchronizer wouldn’t be needed. The install took three hours and after all of
the troubleshooting adjustments they left our home at 9:45pm.

When I spoke to
Englewood Storm Shutter Installers Provider Name Locked
the next
day he told me that he thought it would be better to just put in a new motor
with the capability of handling the size of our shutter and needed to figure
out the billing and he would get back to me. Naturally, I was disappointed when
he called back and informed me the total was $964.50.

I told him that the amount
was unreasonable and wanted to know how he arrived at that total. This was the very first time I was informed
of the by hour billing of $135.00 per hour and the $75 diagnostic fee. I can take the blame for not asking how this
labor charge was to be determined but any good business will inform you if you
can expect to receive a by the hour labor fee of $135 per hour.

I also can’t help feeling
cheated because the new synchronizer would have taken an hour to install and he
decided to remove the existing motors that were in good working condition and
install a new motor instead resulting in an additional four and three quarter
hour labor charge (classic bait and switch maneuver).

The most troublesome aspect
of my entire experience with
Englewood Storm Shutter Installers Provider Name Locked
was that
Englewood Storm Shutter Installers Provider Name Locked
never attempted to
inform me of their billing policies and unilaterally made the decision to
install a new motor without even discussing the matter with me to get my permission.

At this point he apologized
that I felt this way and tried to explain all of the reasons that he decided to
take the course of action that he did and volunteered to take 20% off of the
invoice. He never attempted to apologize
for not consulting and discussing his motive and actions before changing the
agreed plan of action .

I have offered a reasonable
resolution to put this matter behind us without any further action with respect
to complaints and reviews of my experience.
I felt that a fair resolution would be billing only for the four and one
half hours it took to replace the motor which would total $600. This would also match a quote I had received
from another company that installed an electric aluminum shutter on our front
entrance.

Naturally, I told him I would
not be contacting
Englewood Storm Shutter Installers Provider Name Locked
in the event of any future problems with respect
to our shutters and requested the pertinent information (Manufacturer, Model,
Serial #) regarding the Motor, Remote and Receiver that were installed.

My request for the
pertinent information continues to be repeatedly
ignored.

Although lengthy my review is
an accurate blow by blow account of my experience with this company and
intended to inform anyone considering using this company not to make the same
mistakes I did.



- Dominick P.
A

Rating
Only negative was minor. Initial contact to request info was frustrating because several call backs to follow up voice mail messages were required over several days .They were extremely busy and apparently the gatekeeper was handling incoming calls before answering previous voice mail messages. I should have been more insistent. The job and the price were well worth the follow up required to get a service call scheduled. Everything from that point on was great!
- Richard S.
A

Rating
Englewood Storm Shutter Installers Provider Name Locked
and his team were very professional and did an excellent job. The shutters were installed on the date promised. I was appreciative that they worked directly with my homeowners association to get the approval to proceed and also with the county to get the building permit necessary. They made this a very easy process.
- Kris H.
A

Rating
Installation went as planned. It did take a full crew 1 day to install, but I didn't realize the amount of work for a proper installation. The home now looks like a proper Florida home.
- Lynn M.
A

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Very professional competent company. Everyone I had contact with in this process from the individual who came by for the first sales appointment, to the office staff and finally
Englewood Storm Shutter Installers Provider Name Locked
the installer, were first rate.
- Ralph V.
A

Rating
Very satisfied with the product given. I received a few electric roll down shutters, a few manual roll down shutters, and numerous accordion type shutters. I was surprised at the high price of having shutters installed, but this company was right in line with other quotes I received. Communication could have been a little better. Salesman was professional but I never heard from him once sale was made - some follow up would have been nice, even just to let me know what to expect - I didn't know inspector and electrician would be coming out on different days than the installation date. Also, I was not home on day of installation and found a bag full of plugs, with no note or anything. They cover up the screw holes. I thought maybe they expected me to put the 100+ plugs in myself, but upon calling the office was told they needed to stay out until the inspector came. Glad I called - this should have been told to me by the salesman. They did have someone come out to do them. The color of the lower horizontal piece does not exactly match the rest of the frame but I was told this is normal due to ordering those pieces from a separate manufacturer. I was thinking this company did all of their own manufacturing but the office said some pieces are ordered out, which all the companies do. It really is not noticeable unless you look closely - not sure all the colors will have that slight bit of a mismatch or just the beige ones that I had ordered. Also, had I to do it over again, I think I would not go with any manual roll
Englewood Storm Shutter Installers Provider Name Locked
as they are harder to deal with than the accordion shutters and more expensive. The electric ones are nice though (of course they can be done manually if there is no electrical service). I've heard so many negative things about shutter companies and there are so many to choose from. This is a good, honest company and I would recommend them.
- karen P.
C

Rating
We signed contract (October 2013) and was promised installation by salesperson to be done in 3 - 4 weeks. Finally we received a call that our windows would be installed on
Englewood Storm Shutter Installers Provider Name Locked
. 21st. We called them to see what time they would arrive and found out they were not coming until the next week (
Englewood Storm Shutter Installers Provider Name Locked
. 28th). The installation took 2 days which was OK with us. Two of our windows were not as we ordered. To be fair
Englewood Storm Shutter Installers Provider Name Locked
did order the correct windows. PGT came and replaced the windows that were incorrect. Once that was fixed
Englewood Storm Shutter Installers Provider Name Locked
called Sarasota County to inspect the windows. They were inspected on March 12, 2014. The inspection failed because we did not have tempered glass in one window.
Englewood Storm Shutter Installers Provider Name Locked
had to replace the window pane and then have it re-inspected. The window panes were replaced May 6th. To be fair we were gone for 2 weeks during that period. The re-inspection passed. Now we had to have the screw holes capped. The screw holes were left uncapped so the inspector could be sure the windows were installed correctly. One screen also had to be fixed. The job was finally finished except for the screen on
Englewood Storm Shutter Installers Provider Name Locked
24th after many calls to have it done. The screen was finally delivered to us on
Englewood Storm Shutter Installers Provider Name Locked
30th. We were gone for 6 weeks in May & June. Our frustration with
Englewood Storm Shutter Installers Provider Name Locked
is that the completion of the job took so many telephone calls and promises of fixing the problems. They would promise someone would be here and no one would show up. The product was not at fault it was the telephone calls and the time it took to complete the installation to satisfaction.
- Carolyn K.
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All Storm Shutter Installers in Englewood, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Choice Windows and Shutters, LLC

25241 Bernwood Dr
Bonita Springs, FL

A & F Construction Inc

5546 Lavender Ave
North Port, FL

A Algae Eaters

37440 Phelps Road
Zephyrhills, FL

A-1 Solutions

6804 Washington Place
Bradenton, FL

A1 Windows & Doors

1201 Gandy Blvd N.
Saint Petersburg, FL

ABETON & ASSOCIATE INC

Clearwater, FL

Absolute Aluminum, Inc.

1220 Ogden Rd
Venice, FL

Absolute Window & Shutter, Inc.

1611 Manzana Ave
Punta Gorda, FL

Accutech Restoration & Remodeling, Inc.

1600 Barber Road
Sarasota, FL

Ackerman Construction, Inc.

13850 W. Hillsborough Ave.
Tampa, FL

acme services

3021 sunset beach dr
Venice, FL

Action Automatic Door & Gate

11360 Metro Pkwy
Fort Myers, FL

ACTION SHUTTERS

1411 SE 24th Ave
Cape Coral, FL

Active Door & Window Co Inc

1441 Tamiami Trl
Port Charlotte, FL

ADVANCED AWNING & DESIGN, LLC

2155 CORPORATE SQ BLVD
Jacksonville, FL

Advanced Hurricane Protection

4517 SE Commerce Ave
Stuart, FL

Advanced Window Concepts

795 Commerce Drive
Venice, FL

Affordable Window Systems

12140 Metro Parkway, Suite E
Fort Myers, FL

AIH DRAPERY AND BLIND SERVICE

3829 CLARK RD
Sarasota, FL

AKO Framing & Construction, Inc

468 Waterfall Dr
Spring Hill, FL
Englewood Zip Codes

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