Deerfield Beach Water Damage Restoration Articles

Sample Reviews

F

Rating

Case Description: This is the complaint filed with the Better Business Bureau
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
from
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
fraudulently presented
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
(a hearing-impaired client)with a bill he did not owe.
On 2/12/14,
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
had water damage to his condo. Immediately he contacted me,
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
Rebadow(power of attorney) to handle everything for him.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
is hearing impaired and cannot talk on the phone at all and he also needs my assistance for clarification when dealing with "situations" face to face. I spoke with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and they assigned
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
to
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's case and I told her I would be the contact person for his case.
On 3/21/14 at 1pm
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
staff took all of
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's belongings out of the POD that they put it in so the insurance adjuster could examine them. At this time
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
was present and I showed her damage to the sofa set that Serve pro had done either before, during,or while it was in the pod(they were walking all over it to retrieve boxes in pod as well as laid mirrors and metal objects while in home) We told all of them to be careful with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's belongings and especially the sofa as it was in mint condition before they arrived. They also scratched both the entertainment center and the dishwasher but insurance covered them as they had been water damaged as well.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
assured me
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
would take care of
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's sofa set and she took it back to
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
instead of putting it back in the pod.
About a week or two later
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
told me the set was not repairable but assured me ServePro would take care of
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
. In mid april I went out of town for 5 weeks and left everything in order for
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
to have his place completed. All
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
needed to do is text
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and she would make sure
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
brought back his belongings as he was anxious to get back in his home. Being hearing impaired and out of his element he was uncomfortable living elsewhere(ie...he didn't have his flashing lights doorbell etc.), so he wanted to get back to his normalcy ASAP.
On April 30, 2014,
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
had
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
sign a paper saying they were not responsible for any renumeration or damages for
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
. She brought
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
a (fradulent) bill for the purported balance that UPC(
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's insurance co.) did not pay to
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and told
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
he was responsible to pay it. She then told him if he signed the paper that they would accept the waiver of damages in place of him paying the bill they presented him.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
told
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
he was not comfortable signing that paper until he had a
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
to speak with me.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
knew I was unavailable to speak with and that
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
needed to his life back. She told him she would not deliver his belongings unless he either signed the paper or paid the bill. Under extreme duress,
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
signed the waiver so he would be able to get his life back.
After I returned I spoke with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
from UPC and she told me that
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
was not responsible for ANY of
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's bill as
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
had revised the bill and sent them a new bill and UPC paid that bill in full. I spoke with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
about this and she texted me(I have the text to prove this) ...I quote from
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's text..."We only signed that agreement with his insurance company because we made the agreement with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
. He chose not to pay the additional money, so we signed the agreement with the insurance company. We were not required to sign that, we only signed as a deal made with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
." unquote. That statement is a downright lie as I spoke with the insurance company and they said the revised bill was signed on April 3, 2014 and
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
brought the bill(which
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
did NOT owe at that time) on April 30,2014.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
had them sign their waiver of damages under false pretenses and therefore it should not be valid.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
has stood by
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and has not offered any renumeration for
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
's sofa set
- Elizabeth R.
F

Rating
I wanted to use insurance money to get new carpet since ours was pretty old and pay the difference but Stovers said they would leave if I wanted to do that. They would only stay and do the work for the full $5000 my insurance company was going to pay. They also made me give them my credit card with a
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
amount on it to cover their fans they left in the house to dry out basement. I was very concerned about signing a
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
amount with my credit card number...but again... they said they would take all the drying fans out of the house and leave if I didn't give them my credit card authorization right then. You are at their mercy when you have a disaster and it was horrible the way they took advantage of the situation. They completed the work but got my OLD carpet back and they got $5000 from my insurance company plus I had a $1000 deductible... sweet deal for them... me... not so much! Oh... they also said they would give me a discount if I wrote a positive review for them on specific websites. They would check to make sure the reviews were done before the discount was applied to the bill....so, don't believe everything you read on this merchant. I might have been an isolated case but I would not use them again.
- Susan C.
A

Rating
We had water damage through our ceiling, walls, and carpet from plumbing issues in the unit above ours. We used their email contact on sunday afternoon indicating non-emergency and they called us sunday evening to setup an assessement the following morning.
Someone came out got the insurance claim information and looked at the damage and what would probably need to be done. Then a team of 2 men came out in the early afternoon and tore down the ruined ceiling and insulation and parts of the walls to faciliate drying. They were very conscientious about how they approached this in order to minimize damage while allowing fast drying. They removed the wall to wall carpet and pad which was soaked. They brought in industrial air movers and dehumidifiers which were quite loud but very effective. The told us they would need to run for at about 5 days to get everything dry. During this time they stopped by 2 or 3 times to assess the drying process and make adjustments as necessary. They did a great job cleaning up and after the demo portion and again after removing all the equipment. They turned our unit from a stinky wet mess to a normal unit missing sheetrock.
All of the billing was handled between
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and our insurance company which was great for us as it removed much of the headache that occurs in these situations.
We were very happy with the results and I was so happy that we contacted them immediately upon finding the damage instead of waiting for insurance estimates/evaluation as that can actually reduce the claim value as it can be considered negligence.
- Rebecca A.
A

Rating
I called
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
to request a second opinion and estimate for damage caused by a leaking hot water heater in our attic. The first restoration company said we had moisture in walls and wanted $1300 to dry everything out.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
with
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
came by and performed the exact same tests as the first company and said that the moisture was minimal and that he would recommed just turning up the A/C and putting fans in the attic to complete the drying.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
did not charge us a dime for the advice and saved us $1300. Thank you for being honest and having integrity. I would highly recommend
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and use them in the future.
- Chris B.
A

Rating
The service men were professional and gave a detailed explanation of the procedure. Being unfamiliar with the workings of any project, an understanding of the procedure gives me more confidence.
- Margaret F.
A

Rating
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
installed new drywall, door jambs, doors, tile, carpeting, cabinets and bathroom vanities. They also painted all walls and new baseboards. The quality is fantastic and the finishing work very detailed.
Once the reconstruction began, the timeline progressed as estimated, deliverables were met and the workmanship was impeccable.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
Hannappel, Operations Manager, managed his subcontractors well and each one met the high standard of
quality
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
expects.
An unexpected home emergency and major construction project is never stress free (in fact, it is very stressful), but
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
made it as hassle free as possible. My home is absolutely beautiful and the craftsmanship is flawless. It looks and feels better than pre-flood condition. I am grateful to
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and am certain anyone doing business with them will be equally pleased. In fact, since my reconstruction, I refered them to a friend and she too had a great experience.

- Kelly D.
F

Rating
First of all, I live in
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
, Ky. My house was flooded from a broken water line on June 4th, 2014. We found the house was flooded on June 6th as we were out of town when the water line broke.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
from Paducah, Ky came to my house after I called them because State Farm named them as a clean up crew.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
installed a number of drying equipment to dry the floors before the floors could be removed. All the hardwood floors had to be removed. The equipment raised the temp in the house to over 105 degrees. A few days later a
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
crew from Bowling Green, Ky came to the house to remove the floors as the crews from Paducah were already booked because of many other flooded and damaged homes from storms. The Bowling Green crew removed the floors, but in doing so they: tore holes in the walls, tore a hole in the refrigerator, they cut all the plumbing off at the wall and floor in the laundry room, kitchen and bathroom. They cut the wiring for the dish washer and garbage disposal. They also cut the input water hose that was connected to the dish washer. They damaged all the baseboard and threw it and the plumbing in the dumpster. They ruined an antique dining room suit that is dated 1912. The suit was in perfect condition before this event. The suit had some damage from the heat from the equipment but most of the damage was nicks and scratches from the workers. The furniture should have been removed before the demolition started.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
of Bowling Green said I would be compensated for all the damage that they did. So far nothing has happened. They want to appraise the dining room suit by a friend of
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
to see what it would cost to repair. As anyone knows, the value of the furniture will never be the same, even if it is repaired. The manager at the Bowling Green
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
admitted they did a lot of damage and he said this in front of our State Farm Insurance adjuster. There is one room in my house that has mold on the carpet and padding, they were supposed to have cleaned the mold already and have done nothing. I am still waiting for
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
to resolve all of the damage they have done, and this is August 18, 2014. A big thumbs down to the Bowling Green
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and their management. Also they will not respond or reply to my calls.
- Dennis W.
A

Rating
Mr.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
C*** thoroughly inspected my crawlspace, a 2400 square ft. home. He explained what the situation was and clearly described what would solve the problems. What he said made good sense. His reasoning was sound and based on significant experience. He explained accurately what he would do, we decided on a date and the job was accomplished as promised. It has been over a month now since completion and what I have is a clean crawl space where there once was active mildew and fungus growth. There is a continual drying process going on, thanks to a
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
, effective exhaust system. I was kept informed by his pleasant office help before the work began and during the process. The weather was partly rainy and difficult but it still took less than a week. There was no debris left and I was never inconvenienced. Recommendation? You bet!
- Thomas P.
A

Rating
So I get a call at work that one of my pipes was busted and overflowing for a good twenty minutes before anyone in my house noticed it. Not good. It flooded the entire upstairs and went through the ceiling in the room below onto a very, very expensive carpet and ruining the electrical wiring on the way. Not good. Called State Farm and then I called
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
. Very good. They took care of everything.
Deerfield Beach Water And Smoke Damage Specialists Provider Name Locked
and his team were great to work with and continue to put it back just as it was with really no effort on my part. Thanks a million guys!


- amir Z.
A

Rating
Took one day and it was done . Looked great . They clean everything up and very professional. Will do business again with them and would recommend them to family and friends.
- connie S.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Water And Smoke Damage Specialists in Deerfield Beach, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800ALLHOMESERVICES

10767 S Saratoga Drive
Hollywood, FL

1800ALLHOMESERVICES

218 SE 14th St
Miami, FL

1st Priority Restoration INC

3389 Sheridan Street
Hollywood, FL

1st Response Public Adjusters, Inc.

15160 SW 136 Street #13
Miami, FL

305 restoration

15893 sw 138 te
Miami, FL

3D Environmental Industries Inc

1890 Polk St
Hollywood, FL

3N1 Services

3907 N Federal Hwy
Pompano Beach, FL

5starspaintinginc

2774 N W 6 ST
Miami, Fl

911 Restoration Inc

10730 NW 53rd St
Ft Lauderdale, FL

A & E Restoration Services

1440 Coral Ridge Drive
Coral Springs, FL

A & G Retail Maintenance, Corp

11890 SW 8 Street
Miami, FL

A Premium Painter

9425 SE Federal Hwy
Hobe Sound, West Palm And Ft Lauderdale, FL

A&B Restoration Inc

2718 NE 21st Terrace
Fort Lauderdale, FL

A&G Caulking and Waterproofing

7885 SW 161 ST
Miami, FL

A+ Carpet Cleaning

110 Washington Ave
Miami Beach, fl

A+ Carpet Cleaning Aventura

3300 NE 191st St
Miami, fl

A+ Carpet Cleaning Tampa Fl

14504 Raven Brook
Miami, fl

A+ Tamarac Professional Carpet Cleaners

5300 Woodlands Bl
Fort Lauderdale, fl

A-Best Painting Contractors

2112 SW 58th Ave
Hollywood, FL

A1A Extreme Green Cleaning

1279 Palmetto Park Road
Boca Raton, FL

Join Angie's List to get the best local reviews in Deerfield Beach.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Water & Smoke Damage
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money