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- Set a time for an estimate from 9-12 . On the day of the estimate they called and said they could not come that day and would be out the next. We told them that would not be home. They showed up at 5 p.m.
- After the estimate we told the technician that we would proceed for the work and he said they could probably do it next week. We called the office and they said next week was booked but if we scheduled for the week after we would be guaranteed the 9 a.m. slot on Tuesday. On the Friday before they would not come until after 2 p.m.. On the day of the job, they called again and said that they could now come at 11:30 a.m. At 1 p.m. I called their office and asked why the technician had not arrived. He finally showed up at 1:45 p.m. He only finished half the job and said he would be back the next day to finish. The next day he called and said he could not come and would come out on Saturday to finish. He finally finished the job on Saturday.
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