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Over 299 reviews for
Dania Cell Phone Companies from people just like you.

F
"Feb 27, 15 I took my Galaxy s4 to the
on Coliseum Crossing. After inspecting my phone,
the store manager determined" by phone was dead as a result of the
Update which occurred the day before. Since my prepaid phone was under warranty, a replacement phone was order and scheduled to ship overnight at my cost of $20.00. Well on Feb 28, I called and spoke with
since my phone did not arrive. She originally said she could not find the order and asked me to hold the line. Fifteen minute later, she said the order was found and would arrive on Monday. At that point, inquired about my $20.00 overnight shipping cost that was paid on the 2/27. She said,
said you can pick it up since the phone had not shipped and was still in the warehouse. On Monday 3/2 I called again, and asked for the manager, but I was informed by
they were all in meetings.
said they would call me back. Well minutes later,
said she was informed to handle the situation since they were in meetings After investigating the matter
said my order appears to be stuck in a PENDING status, so someone from OPS contact me before noon the Tues 3/3. Needless to say, no one from that department called me, so I call back and again ask for the Manager this time I spoke with
who said my order was stuck in a PENDING status and was escalated to OPS. I informed him that I am a healthcare professional in need of my phone for On-Call purposes, and I would speak with him once I arrive at the store. I told him I reside in Williamsburg which is a 40 drive to his store and when I arrive i wanted my refund for overnight shipping. When I arrive at the
store I was informed that
was at lunch, so I said fine I will wait. Minutes later
arrived and again informed me of the pending status of my phone, and after seeing how upset I was he offered me a different phone until my phone arrive,
drove to Suffolk for pickup this phone which I was truly grateful to have but I was not comparable to the phone that I had. Sunday 3/8 I call again now
,
and
all were off that day, so I was informed that someone would look into my refund status for shipping get back with me. Some did leave a message on my phone that day stating the refund was approved for 20.00; however, they never mentioned my Galaxy. I am very disappointed in the way
treats their Prepaid Customer, and I would appreciate a followup call. I simply want my Galaxy back.

-regina R.

F
"My contract with
was supposed to be up in May. Originally, I wanted to upgrade early and they said not available to me at the time and offered"
program to get a new phone early. So, I got a phone from my friend with no data, because I wanted the cheapest phone possible until my time ran out. They informed me my subscription was up in August, but I thought it should be up in May. They said that May is when I am able to get an upgrade. I asked "Why is it like that?" They said it was because I got a new service plan and it extends a year. My bill was cut bill in half, but
never explained that it would extend the plan a year. I went into the store 2 times and I was on the chat line 4 times. NO help, all 4 chats were cut and paste word for word including exclamation points.

-Robin F.

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Cell Phone Service reviews in Dania

A

Rating
After moving to Arizona I signed up for a special with 5 GBs of data every month at 4G Lte speed! Been great so far and theygave me an additional 10 GBs free as well as allowing unused data to roll over! Not bad!
- Leon B.
D

Rating
Installation was approximately October 2015. Fiber OPtics only installed to the street service coming into the house is copper. Thecnician stated that wouldn't be a problem. Technician left without completing the service. RE: remotes were not set up, and we later determined the speed of service didn't change from standard to fiber optics. The net result was the tv menu took several seconds to load and occassionally timed out/stalled in the middle of a show. recording is intermittent too.
A few week later I stopped by the store to see an example of how the service should function. Sales associaed confirmed there were issues with our installation and sent another technician out . The technician proceeded to install in a different manner. Left with the speeds still the same.
We continue to receive service that is no way resembles fiber optics. I called technical support to discuss and they said they didn't see any issues. Speed tests have always supported that fiber optics was not meeting expectations (or even half the speed).
02/25 I stopped in the store to cancel my TV service and was going to keep the internet and ask for help. Sales Associate Cancelled tv Service and said that no monies paid for future services woiuld be refunded even if it was bad service. I determined it was good business cancel all services and look for a more responsive and professional service.
Dania Cell Phone Companies Provider Name Locked
still owes me for monthly prepayment.
- Laurie A.
F

Rating
I was notified that they are no longer going to going to be carrying the wireless prepaid services through
Dania Cell Phone Companies Provider Name Locked
, and I was told that we need to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period.

This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.
- Torey T.
A

Rating
Their rates are phenomenally low, they use AT&T's network so they offer great coverage and even better service because it is not AT&T service. Every time I call them, they answer within the first ring. They will activate phones from other carriers for free, all you need is the
Dania Cell Phone Companies Provider Name Locked
chip. Additionally they will give you a discount if you are an AARP member. I have had extremely good service with them. They will even offer you a loaner phone if yours needs repair that you may keep until they fix yours. This is a great company!
- Herschel L.
F

Rating
I asked to keep my phone number, but was told it was not available and would take a couple days. I went in the
Dania Cell Phone Companies Provider Name Locked
store and told me I could purchase a new phone with a new contract and would be able to switch the numbers. A few days later, I got notified the number was available. I did the process as I was told and the person I was speaking with started talking like I was cancelling even though I tried explaining I was just transferring my number. We checked our statement, and they had charged us two cancellation fees of over $300. We spent over 13 hours in
Dania Cell Phone Companies Provider Name Locked
stores over the next couple weeks talking with customer service trying to get everything straightened out. They thought we were trying to pull a fast one and we could not get anyone to understand our problem. The worst part was the representatives in the store understood our problems, but when they spoke with their higher-ups, they thought we were trying to get away with something and were just rude and mean. We broke down everything that was wrong on our bill (including missing data for our phone and tablets) and we heard one of the supervisors say 'Well they are just nit-picking.' My wife broke down in tears and one of the representatives there said this was borderline criminal.
- Jeffrey A.
F

Rating
TERRIBLY, because we were sold their minimum internet speed package which they thought would be adequate for my wife and I because we are retired and only use our PC for email and web searches & news. They sold us this minimum rate package because it was easier to GET US TO BE NEW CUSTOMERS. Sure enough, right away we experience slow internet speeds plus drop-outs (stopped internet communications). Then after getting 3 fines of $15 each for going over the
Dania Cell Phone Companies Provider Name Locked
digital limit (total accumulated bits used in the month), we decided to cancel their total service. NOTE: we were NOT INFORMED verbally or in writing AHEAD OF TIME that we would get fined like this BESIDES being subjected to the slow internet speed with frequent internet drop-outs. I sent a complaint and termination letter to the
Dania Cell Phone Companies Provider Name Locked
Correspondence Team on 12/17/14 stating that we were terminating their service which we wanted to end on around 12/24/14. On 12/13/14 we paid a $293.21
Dania Cell Phone Companies Provider Name Locked
bill for their equipment, service, some of the multiple $15 fines and taxes/fees. Recently, we have received another
Dania Cell Phone Companies Provider Name Locked
bill of $354.03 for additional charges for continued service ($86), increased speed capability ($42), additional over the digital limit fines (4 more at $15 or $60), taxes/fees and other as yet unknown charges. A
Dania Cell Phone Companies Provider Name Locked
person told me that the $86 charge is for their "Jet Pack" (modem) which we had informed them as being terminated BUT WHICH
Dania Cell Phone Companies Provider Name Locked
STILL CHARGED US FOR AT LEAST ANOTHER MONTH. NOTE: My complaint letter of 12/17/14 stated that we were terminating their service PLUS I DISCONNECTED their Jet Pack which we bought RIGHT AFTER sending them the 12/17/14 complaint and termination letter. If interested in trying to resolve this issue between us and
Dania Cell Phone Companies Provider Name Locked
, please provide me your Complaint Resolution Department email address because I would like to email you our original 12/17/2014 complaint and termination letter which I sent to the Correspondence Team of
Dania Cell Phone Companies Provider Name Locked
in
Dania Cell Phone Companies Provider Name Locked
, CT. I also would like to send you my second complaint letter which I going to send to
Dania Cell Phone Companies Provider Name Locked
, President of the Pacific Northwest Region of
Dania Cell Phone Companies Provider Name Locked
as soon as I get his email address (hopefully by tomorrow).
- BARBARA H.
F

Rating
Consumer ALERT:
We bought and recommended this service to our family and friends, but since then learned one thing. IF you are away from your relatives, like we are from our elderly, handicap father with dementia and the equipment is not working, like in our case - the equipment was defective, and not working for several months until we got to dad's for the holidays. YOUR MONTHLY PREMIUMS will still be charged to your credit card.
AWARD for Worst Customer
Dania Cell Phone Companies Provider Name Locked
ce:
Just spoke to a woman who identified herself as SANDY, a SENIOR Customer Service Representative from GREAT Call in Carlsbad/San
Dania Cell Phone Companies Provider Name Locked
. This individual should be FIRED or retrained to the warehouse. When I asked this SENIOR Representative how they warn elderly folks and their families when their service is not working and whether they stop charging us for service that is not working due to their own equipment not working, she started with an attitude that was unacceptable & offensive.
SUGGESTION;
Very disappointed on a service we recommended to family and friends, and UNTIL they put into place MECHANISMS that alert families that an equipment is not working and stop billing them until the equipment is working again - Stay away from these folks.
- Augusto F.
F

Rating
They did not advise me that my phone would not work outside of the area I live in. The first contract I had with them was 25 cents per minutre but then when I renewed it in november of 2014 they told me I could get it for 10 cents a minute...When I could of been paying that all along. My biggest issue with them was them not telling me before hand my phone would not work outside of PA though.
- Roger W.

All Cell Phone Companies in Dania, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5linx

Hollywood

ARCI Enterprises, LLC

1313 St Regis Ct

AT&T U-verse Pembroke Pines

6711 SW 9th St
Hollywood

Audio Video Communication Store

7500 NW 25th St
Miami

AVAYA Telephone Systems

1776 N Pine Island Rd
Fort Lauderdale

Battery Square

955 NE 62nd St
Fort Lauderdale

CALHOUN SATELLITE COMMS INC

73 SW 12TH AVE
Dania

Cel-Tronics Dania

4486 Dogwood Cir
Fort Lauderdale

CellRunners Distribution

1701 Green Road
Pompano Beach

CELLULAR COMMUNICATION CONSULTANTS

3616 W HILLSBORO BLVD
Deerfield Beach

CELLULAR WHOLESALES INC

12601 Nw 115 Avenue #107
Medley

CERTIFIED COMP

4094 NW 167th St
Opa Locka

Chameleon Professional Services

7805 Lasalle Blvd
Hollywood

Cleveland Clinic Florida

2950 Cleveland Clinic Blvd.
Weston

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville

DrPhoneFix Plantation

37 South State Road 7
Plantation

ES-Wireless

1101 Niagara Falls Blvd

Fer-Char Multiservices, Inc.

20451 NW 2nd Avenue
Miami

Fix It Studio

1422 ALTON ROAD
Miami Beach

FLORES & COHEN SERVICES LLC

19 SE 1 Ave
Hialeah

FreedomUnlock Wireless

10133 W Oakland Park Blvd
Fort Lauderdale

GET MORE WIRELESS

1201 SW 8TH ST
Miami

GSM For All

2720 E Oakland Park Blvd
Fort Lauderdale

Hotwire Communications

1 Belmont Ave, Suite 1100

I.T. Doctors

17021 West Dixie Highway
North Miami Beach

IN TOWN WIRELESS INC

348 E DANIA BEACH BLVD
Dania

Internet Access Service

12399 SW 53rd St
Fort Lauderdale

iTech Unlimited

3777 East 4 Ave
Hialeah

Laitano Financial Group, LLC

847 SW 8th St
Miami

Litzs Fixes

333 N Ocean Dr

M POWER COMMUNICATIONS

1815 GRIFFIN RD
Dania

Metro PCS

8215 S Dixie Hwy
Miami

My PCS Cellular Service

2114 N Flamingo Rd Ste 130
Hollywood

MY PHONE REPAIR

16010 NW 57 AVE
Miami Lakes

NetSoft Systems Consultants

2316 Pine Ridge Rd
Naples

NICESTUFF DISTRIBUTING INC

34 S FEDERAL HWY
Dania

NonPublished.com

1521 Alton Rd
Miami Beach

PALM BEACH WIRELESS SVC

2 S FEDERAL HWY
Dania

Payless Jewelry and Paymore Pawn

945 W Sunrise Blvd
Fort Lauderdale

Phone Geeks Miami

16635 S Dixie Hwy
Miami

Phone Mart, LLC

9835 SW 72 St
Miami

PoweredON Technology, LLC

6700 Bull Run Rd
Hialeah

PR Technologies LLC

7958 Pines Boulevard #228
Hollywood

Psychic Readings By April

500 North State rd 7

Repair Guys

8353 Pines Blvd
Pembroke Pines

RightGSM LLC

Hollywood

Sonic Boom - metroPCS

4232 Davie Rd
Fort Lauderdale

T MOBILE

12920 SE 38th St

T-Mobile

417 E. Sheridan St
Dania

Tek SOS

2350 N University Dr
Pompano Beach

TextSprout, LLC

1969 S. Alafaya Trail, #164
Orlando

The SmartPhone Clinic

983 SW 51st Ave
Plantation

Ton's Computer Repair

2720 East Oakland Pk blvd

Top Dollar Mobile

1201 Brickell Avenue, Suite 450B
Miami

UltraiPhoneRepair

608 S. Federal Hwy
Deerfield Beach

Unlimited GSM

4399 N University Dr
Fort Lauderdale

WIRELESS TOYZ

2 S FEDERAL HWY
Dania

WIT-Solutions.net

16850-112 collins ave 318

World Mobile

6741 CORAL WAY SUITE # 46
Miami

Yabidoo

1851 Ne 2nd Ave
Miami

Yesgeek

1011 S.W. 10 St.

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