Sample Reviews


We were originally attracted to
Crystal River Lawn Aeration Provider Name Locked
because of their more organic approach to fertilization along with a commitment to reducing nitrates, phosphates, and pesticides. After originally reaching out through their website, it took a bit of time before they got back to us and gave us an estimate for the year. They explained their process and plan. Since it was already late spring, the plan was only for 4 lawn treatments instead of the usual 5. We decided to move forward with the basic plan for 4 treatments (they also offer grub treatments and aeration, but we're holding off on those for now). So far, we've had two of the treatments. Both times, it has been one person and a truck and I think the work was finished in under an hour. We haven't really interacted with the people who have come out for the treatments themselves, so I can't comment much, but they've been efficient and taken care of the work. The only area where I think there may be some room for improvement might be in communicating more when treatments might be occurring. Not a big deal as you don't need to stay off the lawn long, but would be nice to know. The yard is currently looking pretty good and good grass seems to predominate. we've also recommended them to another family, who has used them and been happy with the service.

The work was fine.
Crystal River Lawn Aeration Provider Name Locked
performed several fertilizer treatments and one tree and shrub treatment. The results were good. However, do not use this provider. I was called at least three times a week over the past month confirming services I purchased and asking me to purchase new services. This happened despite that I asked to be put on the Do Not Call List. Second, the technician often did not come when scheduled, and showed up when not scheduled. For example, a technician showed up and rang my doorbell at 7:15 AM last Wednesday morning even though I had cancelled all of my services. Third, ordering a new service was always difficult; I often had to do so five or six times. I cancelled all remaining services last week and was promised an immediate refund. I still have not received it.
- Gregory D.

From the first meeting to the last,
Crystal River Lawn Aeration Provider Name Locked
worked with me to design my front gardens, using the plants that I already had and the ones I really liked. She figured out how to move my favorite plants around and add a few more flowering bushes, with landscaping rocks, to make a beautifully designed front yard. She went above and beyond in making sure that even the rocks had color and shape that added to the aesthetics of the design. The men that did the work were very polite and respectful of my property and cleaned up completely. They were very professional. Everyone did all they could to make sure I was happy and everything turned out looking beautiful. The design will continue to look fabulous as it grows in and the flowering plants will bloom at different times so there is color all season long.
Crystal River Lawn Aeration Provider Name Locked
and the guys really thought about everything to do it right! They also stood by the quote for the work, no surprises. I would definitely recommend them to everyone!
- Nancy T.

Crystal River Lawn Aeration Provider Name Locked
was brilliant. They were friendly and helpful on the phone and in person, and punctual and efficient on the job. The lawn looks great, and the mosquito control we added this year was a godsend for our daughter (reacts strongly to bites), letting her spend time out in the yard instead of hiding in the house. Importantly,
Crystal River Lawn Aeration Provider Name Locked
did a great job maintaining our lawn without killing the plants and flowers in the beds adjacent to the lawn (which our previous provider failed at, leading us to find
Crystal River Lawn Aeration Provider Name Locked
). Great service, fair price.
- Marc S.

I liked the fact that they don't keep telling me what they don't treat like the other services I have used did. They just seem to handle everything. The price is very good but I hAve a very small yard. Another thing I like is that the man that comes a l ways leaves a note saying what he did And tells me if I need to w a terrible it in.I know that is a small thing but I really appreciate it. I don't know anything about lawn care so th a t is really helpful. They
- Barbara D.

Nope! Save yourself the grief! I contacted this company as I liked their reviews on Angie's List. I have some Lilac hedges and an Ash tree in need of trimming. They were prompt with a free estimate ($345.00), sending someone out the very next day. I approved the estimate and we planned the work for the last week of
Crystal River Lawn Aeration Provider Name Locked
. They were quick to give information that they offer a 15% discount in the fall. That might have been a detail to pay attention to, as they failed to show for the work and when I called I was told they'd had to postpone till the first week in Aug. No problem. Then the first and second week of August passed with no show and no communication. I called at the end of week two in August to see what the issue was and was promised service the beginning of the next week! Nope! The day after, and the day after, and the day after; no communication and no show. My last phone call was to end our arrangement. The man who answered the phone 406-443-5088 said "hello" but never identified himself. When I asked if this was
Crystal River Lawn Aeration Provider Name Locked
he said yes. When I identified myself, he stated he was out of town and thought they had done the work on Wednesday or Thursday. Nope! Really! Save yourself the grief!
- Dennis C.

After reading about the enviro-friendly methods of lawn treatment that
Crystal River Lawn Aeration Provider Name Locked
employs I called and requested a quote. They came out on time and surveyed my property. Afterward they discussed a course of action to get my lawn in shape. Very professional, up front pricing with a total satisfaction guarantee AND NO CONTRACT! I scheduled my first lawn treatment. The tech showed up on time, treated the lawn and offered a few suggestions of things I could do as well. I really like this company and the way they do business. Highly recommended!
- David A.

Webworms are taking over my lawn and over a week for a service request has been placed, scheduled time for inspection was made. No one showed up note called. I called back three days after the missed appointment and they said "the bugs are really bad this year and someone will get to you when we can". I'm sorry but this is your job, and I shouldn't see my lawn being destroyed by bugs because your understaffed and can't even call me nor make your appointments.
- Shane J.

Lawn was properly mowed around 9AM and looks good, however the guy took the heavy mowing equipment into the ditch in front of my house and tore it up. No notification was made of the issue to me by
Crystal River Lawn Aeration Provider Name Locked
. He simply left my house. I called and notified the company when I stopped home Monday afternoon and did receive a message from the manager that they came and inspected the problem and agreed to fix it, "most likely" by Tuesday. On Tuesday I had a message with an apology and the manager stated he would personally "definitely" do it on Wednesday. It is now Thursday with heavy rain approaching and it has not been done. No message was left for me yesterday as to a reason for delay or when it would be done. I live 5 houses away from their business and they won't take the time to repair the damage their employee caused. I called this morning and informed them I would be making formal complaints. For full disclosure to Angie's List members, I did refuse to speak to the manager this morning because I was upset and did not want an excuse or another empty promise.
I understand mistakes happen. When they mowed last week no one drove into the ditch with equipment and I was completely satisfied. But I now have a MANAGER promising to take care of the damage personally and he is not doing it. It took me 2 seasons from when I bought the house to regrade that ditch so the water flows properly and does not back up. It has been perfect for 12 years. Now I have mud and standing water right at the front of my property, and that is also where the sump pump discharges. This is a bigger problem than just some damaged grass.
I have been a customer of this location for over a decade and use them for weed control (average) , lawn aeration (excellent) and occasional mowing (prior to this-excellent). This is poor customer service to a long time and loyal customer. I will not be renewing my contract with
Crystal River Lawn Aeration Provider Name Locked
next season and will check Angie's List for other providers.
I have photos and the voice mail messages. This review is accurate. The review window is not giving me an option to upload photos. maybe that will open after I submit.
- Steve W.

This was part of our monthly service. I was home and had the opportunity to speak with
Crystal River Lawn Aeration Provider Name Locked
, the specialist. He gave recommendations for lawn care which are also summarized on the service invoice. We have been very pleased with
Crystal River Lawn Aeration Provider Name Locked
- Forest D.
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All Lawn Aeration in Crystal River, FL

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